Only YOU Hotel Atocha
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Summary of reviewsOnly YOU Hotel Atocha is immensely popular among travelers for its stellar location, conveniently situated across from Atocha Station, Madrid's main railway hub. This prime placement provides easy access to major tourist attractions such as the Prado Museum, Retiro Park and the Botanical Garden, as well as excellent connectivity to various subway and metro stations, making it simple for guests to explore the city.
The hotel's breakfast is consistently praised for its exceptional quality and variety with an extensive buffet that caters to all tastes and dietary requirements. Guests particularly enjoy the rooftop location of the breakfast area on the 7th floor, which offers stunning city views that enhance the dining experience. Despite some minor criticisms regarding the cost, the overall consensus is that the breakfast is a highlight of guests' stays, often being described as the best hotel breakfast they have ever had.
Dining options at the hotel are also highly regarded, especially the 7th-floor rooftop restaurant, which offers excellent food, service and panoramic views. Guests appreciate the diverse options available, from the lobby bar's friendly atmosphere to the high-quality room service. Although there are occasional comments about pricing and service speed, the overall dining experience is highly recommended, particularly for the ambiance and evening views on the rooftop terrace.
Rooms at Only YOU Hotel Atocha are well received for their stylish design, cleanliness and comfort. Guests appreciate the modern amenities, spacious bathrooms and thoughtful touches like bathrobes and amenities for pets. While some rooms are noted to be on the smaller side, the majority of guests find them functional and well maintained.
Cleanliness throughout the hotel is consistently praised with spotless rooms, modern décor and a tidy environment being highlighted. Housekeeping staff are commended for their efforts, maintaining high standards across the property, from the lobby to the common areas.
The hotel's staff are frequently described as attentive, friendly and professional, providing top-tier service. Guests appreciate the personalized service and helpfulness of the reception team, as well as the high level of service from housekeeping and breakfast staff. Overall, the staff's dedication significantly enhances the guest experience.
Wi-Fi quality at the hotel receives mixed reviews with many guests praising its high speed and reliability, while others experience slow or intermittent connectivity, particularly in the rooms.
The gym is well regarded for its cleanliness, modern equipment and 24/7 availability, though some guests note its relatively small size and suggest room for improvement.
Parking facilities are convenient and well-maintained with options both on-site and nearby, although some guests find the fees to be expensive.
Families find Only YOU Hotel Atocha to be an ideal destination with child-friendly amenities, spacious family rooms and attentive staff catering to younger guests. The location is perfect for engaging in family activities around the city.
The beds at the hotel are largely praised for their comfort with guests highlighting the quality of the linens and pillows. Although there are occasional concerns about the firmness of the mattresses, the overall sentiment is positive.
Many reviews compare Only YOU Hotel Atocha favorably to five-star hotels, praising its fantastic facilities, luxurious amenities and high-quality services. Guests feel that the hotel offers great value for its price, providing a premium experience at a four-star cost.
Categories
The hotel's breakfast is consistently praised for its exceptional quality and variety with an extensive buffet that caters to all tastes and dietary requirements. Guests particularly enjoy the rooftop location of the breakfast area on the 7th floor, which offers stunning city views that enhance the dining experience. Despite some minor criticisms regarding the cost, the overall consensus is that the breakfast is a highlight of guests' stays, often being described as the best hotel breakfast they have ever had.
Dining options at the hotel are also highly regarded, especially the 7th-floor rooftop restaurant, which offers excellent food, service and panoramic views. Guests appreciate the diverse options available, from the lobby bar's friendly atmosphere to the high-quality room service. Although there are occasional comments about pricing and service speed, the overall dining experience is highly recommended, particularly for the ambiance and evening views on the rooftop terrace.
Rooms at Only YOU Hotel Atocha are well received for their stylish design, cleanliness and comfort. Guests appreciate the modern amenities, spacious bathrooms and thoughtful touches like bathrobes and amenities for pets. While some rooms are noted to be on the smaller side, the majority of guests find them functional and well maintained.
Cleanliness throughout the hotel is consistently praised with spotless rooms, modern décor and a tidy environment being highlighted. Housekeeping staff are commended for their efforts, maintaining high standards across the property, from the lobby to the common areas.
The hotel's staff are frequently described as attentive, friendly and professional, providing top-tier service. Guests appreciate the personalized service and helpfulness of the reception team, as well as the high level of service from housekeeping and breakfast staff. Overall, the staff's dedication significantly enhances the guest experience.
Wi-Fi quality at the hotel receives mixed reviews with many guests praising its high speed and reliability, while others experience slow or intermittent connectivity, particularly in the rooms.
The gym is well regarded for its cleanliness, modern equipment and 24/7 availability, though some guests note its relatively small size and suggest room for improvement.
Parking facilities are convenient and well-maintained with options both on-site and nearby, although some guests find the fees to be expensive.
Families find Only YOU Hotel Atocha to be an ideal destination with child-friendly amenities, spacious family rooms and attentive staff catering to younger guests. The location is perfect for engaging in family activities around the city.
The beds at the hotel are largely praised for their comfort with guests highlighting the quality of the linens and pillows. Although there are occasional concerns about the firmness of the mattresses, the overall sentiment is positive.
Many reviews compare Only YOU Hotel Atocha favorably to five-star hotels, praising its fantastic facilities, luxurious amenities and high-quality services. Guests feel that the hotel offers great value for its price, providing a premium experience at a four-star cost.
Family Friendly Hotel
The Only YOU Hotel Atocha is listed as one of the best family hotels in Madrid.
Dog Friendly Hotel
Located near Atocha train station and Retiro Park, this hotel offers stylish accommodations and welcomes pets. Its proximity to the park makes it ideal for dog walks and outdoor activities.
Romantic Hotel
Offering stylish rooms and a vibrant atmosphere, this hotel is conveniently located near Atocha train station. Its unique design and excellent service create a romantic and memorable stay for couples exploring Madrid.
Business Hotel
Offers 10 meeting rooms with a capacity of up to 180 people, suitable for congresses, fairs, weddings, and private parties. It also provides restaurants, a viewing terrace, and other amenities.
Hotel with Parking
This hotel is frequently highlighted for its convenient parking options, indicating that guests find its facilities easy to use and well-suited for their needs.
EV charging stations
Accessible Hotel
Only YOU Hotel Atocha is recognized as an accessible hotel, offering accommodations and features suitable for guests requiring enhanced accessibility.
Hotel with EV Charging Stations
Only YOU Hotel Atocha provides EV charging stations. The hotel is known for its stylish design and central location.
4-Star Hotel
This hotel is praised for its excellent location near Atocha train station and its trendy design. The hotel features comfortable rooms and a rooftop terrace, making it ideal for both business and leisure travelers.
Luxury Hotel
Historic Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Gym
About Only YOU Hotel Atocha
License: HM4828
Guest Reviews
Location
Breakfast
Many reviews commend the rooftop location of the breakfast area on the 7th floor, offering stunning panoramic views of the city which greatly enhances the dining experience. The presence of both indoor and outdoor seating, as well as a well-organized and clean setup, is also appreciated by guests.
Despite a few minor criticisms regarding the cost and occasional service issues, the majority of guests find the breakfast experience at Only YOU Hotel Atocha to be one of the best aspects of their stay, often labeling it as the best hotel breakfast they have ever had. The breakfast is described as a must-try and many guests feel it’s well worth the price due to the generous offerings and high quality of the food.
Dinner
Dining at the hotel includes diverse options: the lobby bar offers a friendly atmosphere, cool wine lists and accessible beer, while room service provides unbelievably delicious food right to guests' doors. The on-site restaurants serve up a variety of tasty dishes, from delicious pasta to surprisingly good sushi and delectable tapas.
However, some guests felt that the hotel's restaurants could be a bit overpriced and there were occasional comments about service speed and food quality inconsistencies. Despite this, the overall dining experience at Only YOU Hotel Atocha remains highly recommended, especially the rooftop terrace for dinner and drinks while watching the sundown. The fantastic brunch value and playful restaurant decor also add to the appeal, making it a great spot to chill and work.
Rooms
However, several reviews mention that some rooms are on the smaller side, which can be a slight drawback, especially considering the hotel's rating and price point. Despite the compact size of some rooms, guests generally find them functional and well-organized, featuring modern decor, good lighting and a quiet atmosphere thanks to efficient soundproofing.
The hotel's facilities are also well-maintained and the cleaning staff receives high praise for keeping the rooms spotless. Overall, the blend of stylish design, comfort and attention to detail makes the rooms a pleasant and welcoming retreat for travelers, though potential visitors should be mindful of the varying room sizes when booking.
Beds
However, some guests have expressed concerns about the beds being too soft or the mattresses being uncomfortable. A few reviews mention the beds as either too firm or too small, which seems to be an exception rather than the norm. Despite occasional negative feedback on bed firmness and mattress comfort, the majority of guests emphasize the high level of comfort they experienced during their stay. The overall sentiment reflects that Only YOU Hotel Atocha offers a pleasurable sleeping experience with its well-regarded, comfortable beds.
Cleanliness
Guests highlight the hotel's facilities as being very clean with particular attention given to the impeccable state of the bathrooms and the new, modern design of the rooms. Common areas, including the reception and rooftop restaurant, also contribute to the hotel's overall spotless and well-appointed appearance.
While the overwhelming majority of reviews are glowingly positive about cleanliness, a few mentions note areas for improvement, such as occasional issues with room preparation and some minor concerns about specific details. However, these instances appear to be exceptions rather than the norm.
In summary, Only YOU Hotel Atocha offers a stay in a clean and inviting environment with consistent maintenance and attention to detail ensuring a high standard of cleanliness, making it an excellent choice for travelers placing a premium on hygiene and comfort.
Staff
The hotel staff consistently aims to go above and beyond, ensuring a smooth and pleasant stay for all patrons. From efficient check-ins and courteous interactions to prompt and helpful resolutions, the personnel are dedicated to making every guest's visit exceptional. The housekeeping and service teams maintain impeccable standards of cleanliness and attentiveness, while the breakfast staff earns commendations for their impeccable service and consistent quality.
Despite occasional mentions of areas needing improvement, such as wait staff direction during busy times, the overall impression is overwhelmingly positive. Guests appreciate the staff's friendly, accommodating nature and their commitment to providing superb service, making 'Only YOU Hotel Atocha' a standout choice for travelers seeking excellent hospitality.
Wi-Fi
However, there were also notable mentions of issues. A few guests faced problems with the internet connection and described the Wi-Fi as very slow, especially in the rooms. Terms like slow in-room Wi-Fi, Wi-Fi quality and speed was an issue and internet service was poor were mentioned on several occasions. There were frustrations related to the internet login screen system and intermittent connectivity problems where Wi-Fi was described as terrible at times.
Overall, while many guests experienced good connectivity and praised the hotel's efforts to offer strong and reliable Wi-Fi, there were significant instances where Wi-Fi performance, particularly within the rooms, did not meet expectations.
Gym
Parking
For those seeking cost-effective solutions, the hotel provides free parking options and even a car charging station that can be used without additional cost if the parking fee is paid. However, the general consensus points out that parking can be somewhat expensive with fees reaching up to €29 per day.
Guests appreciate the convenience of being able to park their cars at the hotel and even leave them parked after checkout. The location is also beneficial with easy parking possibilities close to the railway station and other local attractions. Overall, the parking experience at Only YOU Hotel Atocha is largely positive, offering ample space and accessibility despite some concerns about the cost.
Family
Families will find the location convenient for engaging in family activities around the city. The superb facilities and excellent services make the hotel accommodating to all requests, ensuring a hassle-free stay. With a friendly atmosphere and special touches like birthday and anniversary surprises, Only YOU Hotel Atocha promises an enjoyable and memorable family vacation. Great for families with kids, this hotel is well-equipped with family-friendly amenities and is situated in a perfect spot for family adventures in the heart of the city.
4 Star
The facilities and breakfast are commonly singled out as being comparable to those found in five-star hotels, providing a premium experience at a four-star cost. The staff is described as professional and kind, enhancing the overall guest experience. Those needing airport transfers find the service particularly beneficial, adding to the convenience and appeal of the hotel.
Despite some minor critiques on service improvements, the majority of reviews recommend the hotel highly, often stating that it deserves a higher rating. The Only YOU Hotel Atocha is regarded as a grand, well-maintained and luxurious venue that meets and even exceeds the typical criteria for a four-star hotel, making it a top choice for travelers.
Business
In addition, its location is highly convenient, particularly for those needing access to the train station or proximity to business meetings in the area. Complimentary touches, such as a bottle of water, add to the thoughtful service aimed at easing business travel. Despite minor drawbacks like limited space for luggage and the absence of desks in rooms, the overall comfort and functionality make it an ideal destination for both business and leisure trips.
Accessible
Staff are particularly helpful in providing accessible support, adding to the convenience of the stay. While some areas, such as the route to the restaurant, present minor challenges due to longer walking distances, the majority of the hotel maintains excellent accessibility standards. The rooftop terrace offers great views, complementing the accessible facilities available throughout the establishment. Despite a few critiques on the design of some accessible rooms, the hotel remains a highly accessible and luxurious option for those with mobility issues.
Historic
Honeymoon
Romantic
The rooftop restaurant with its romantic ambiance, is a favorite spot for guests looking to enjoy a romantic meal. The overall decor of the hotel contributes to the lovely, romantic vibe that permeates the space. Rooms are often set up with romance in mind and some guests have been pleasantly surprised by the unexpectedly romantic touches prepared for their stay.
The hotel's reputation as a romantic retreat is bolstered by its suitability for anniversaries and honeymoons with many couples noting it as a perfect place for these special moments. The ambiance throughout the hotel is consistently praised for its romantic atmosphere, which makes it perfect for romantic getaways. Contributions from the great staff further enhance the experience, making it a wonderful option for any couple looking to celebrate their love.
Dog Friendly
No, Only YOU Hotel Atocha doesn't have any pool.
No, a spa isn't available at Only YOU Hotel Atocha.
Yes, Only YOU Hotel Atocha welcomes dogs.
Yes, parking facilities are available at Only YOU Hotel Atocha.
Yes, Only YOU Hotel Atocha has a gym.
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