Bangalore12.96738600,
77.59395200,
Plot # 30,opp. Kanteerava Stadium, Rajaram Mohan Roy Road, Off Richmond Road(Show on Map)
7.1
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsibis Bengaluru City Centre - An Accor Brand presents an appealing option for both tourists and business travelers due to its exemplary central location. Nestled in the heart of Bangalore, it offers seamless access to prominent attractions like UB City, Cubbon Park and Chinnaswamy Stadium. Guests laud its strategic location, close to main tourist sites and public transportation hubs, enhancing convenience for exploring the city.
Guests have a notably positive dining experience, particularly enjoying the breakfast spread which is described as lavish and delicious with a focus on Indian cuisine. The SpiceIt restaurant receives favorable mentions for its comprehensive and tasty breakfast buffet, complemented by polite and kind staff. Dinner also garners praise for its quality and variety, although some find the buffet slightly overpriced and occasionally limited.
Rooms at ibis Bengaluru City Centre are characterized by their cleanliness and modern, swanky designs. Although the compact size of rooms and bathrooms is frequently mentioned, guests appreciate the maintained cleanliness and comfort provided by the diligent housekeeping staff. The clean and tidy common areas and lobby contribute to the hotel's pleasant atmosphere.
Staff service receives a predominantly positive reception with many reviews highlighting the friendliness and helpfulness of specific employees. The efficiency and politeness of the front desk and reception staff, as well as the proactive service from kitchen and restaurant personnel, stand out. However, there are mentions of overworked staff leading to occasional slow service and sporadic rudeness.
Guests can expect mixed performance in terms of WiFi connectivity with some experiencing good speed and others reporting weak and unreliable internet access. This inconsistency indicates room for improvement in the hotel's WiFi service.
The comfort of the beds varies according to guest feedback with some finding them narrow and uncomfortable, while others appreciated the bedding quality. The reviews suggest significant scope for enhancement in this area to improve the overall guest experience.
ibis Bengaluru City Centre is noted for providing good value for money, particularly for business travelers. The hotel offers practical and efficient accommodation ideal for short business trips with a clean environment supporting productive visits. While some guests feel the quality aligns more with a 3-star experience, the overall offering meets expectations for many, making it a recommendable option for visitors to Bengaluru. Show more
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Dog Friendly Hotel
This hotel is a popular, pet-friendly option in Bangalore. It's part of the Accor group, ensuring a certain standard of quality and service for pet owners.
Accessible Hotel
This hotel is noted as being wheelchair accessible, providing a more convenient experience for guests who use wheelchairs in its public areas and potentially in specific rooms.
4-Star Hotel
Located in the city center off Richmond Road, ibis Bengaluru offers modern rooms and essential amenities. Its central location and focus on guest satisfaction make it a convenient option for travelers.
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Hotel with Gym
Room Types
Standard Queen RoomThe rooms are all fitted with wood flooring, warm lighting and fresh linen. They come with a range of facilities like en-suite comfortable bed, a flat-screen TV with international channels, a laptop safe and a working area.
Rooms come with city view.
Standard Twin RoomThe rooms are all fitted with wood flooring, warm lighting and fresh linen. They come with a range of facilities like en-suite comfortable bed, a flat-screen TV with international channels, a laptop safe and a working area.
Standard Queen Room With Extra BenefitsThis double room features a minibar, soundproofing and satellite TV.
Inclusions
- Cubon park facing rooms
- 2 alcoholic/non alcoholic beverages per person per night
- 20% off food & soft beverages
- 2 pieces laundry complimentary per night
Standard Twin Room With Extra BenefitsThis double room has a seating area, air conditioning and soundproofing.
· Cubon park facing rooms
· 4 Alcoholic/Non Alcoholic beverages per room
· 20% off Food & Beverage.
· Premium bathroom amenities
Day Use Room (10 AM to 6 PM), Mandatory Check-out at 6pm, Multiple days stay not allowedFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.
Superior Queen Room - High FloorThe unit has 1 bed.
Guest Reviews
7.1
Good
Location
Nestled in the heart of Bangalore, ibis Bengaluru City Centre - An Accor Brand offers an unbeatable location that serves as a prime hub for exploring the city. Its central position provides seamless access to main attractions such as UB City, Cubbon Park and Chinnaswamy Stadium, making it an ideal base for tourists and business travelers alike. The hotel stands out for its convenient proximity to public transportation and major markets, promising ease of connectivity and travel. Many visitors highlight the excellent and strategic location, praising the hotel's central neighborhood that is close to all the main tourist sites and essential amenities. The location certainly seems to be a key advantage with many guests finding it perfect for their needs.
Breakfast
When it comes to breakfast at ibis Bengaluru City Centre - An Accor Brand, the majority of guests have had a satisfying experience. Many described the breakfast as very good with a lavish and extensive spread that offers a wide range of options, particularly if you enjoy Indian cuisine. The breakfast buffet from the SpiceIt restaurant received favorable mentions for its excellence and taste, often described as sumptuous and delicious.
Guests appreciated the variety available, highlighting that there are options to enjoy local flavors, which enhance the overall dining experience. The buffet is noted to be particularly enjoyable with some guests finding it perfect and exceeding their expectations.
The staff also play a positive role in the breakfast experience, described as polite and kind. The breakfast area is noted for being neat and clean, contributing to a pleasant dining atmosphere.
Despite the many positive reviews, some guests felt that the breakfast menu could be improved. A few found the breakfast to be somewhat limited or just ok, suggesting that the spread could be broader, particularly for those who prefer continental options. There were occasional comments about the breakfast being below average or not meeting expectations, but these were in the minority.
Overall, the breakfast at ibis Bengaluru City Centre garners commendation for its taste, variety and quality, making it a worthwhile addition to the stay for most guests.
Dinner
The dining experience at ibis Bengaluru City Centre generally garners favorable reviews with many guests noting the good quality and variety of the food served. The restaurant offers a diverse selection for breakfast, lunch and dinner and specific items like the fried rice receive high praise. Guests often mention that dinner is tasty and the buffet, although limited, is well-executed and delicious, particularly enjoying the pork ribs and chicken drumsticks.
While the quality and variety of food are appreciated, some guests feel that the dinner buffet can be hit or miss with occasional feedback about it being cold or limited. Nonetheless, the overall consensus is that the food, especially dinner, meets high standards and is a notable highlight of their stay, although some think it is slightly overpriced.
Rooms
Ibis Bengaluru City Centre provides a functional and clean stay for visitors, despite the consistently noted small size of its rooms and bathrooms. Guests frequently comment on the compact nature of the spaces, which are described as basic, minimalistic and occasionally lacking in certain amenities, such as tissues or enough towels.
The interiors of the rooms offer a modern, swanky design and the cleanliness is commendable with some guests noting that rooms are regularly and thoroughly cleaned. However, several reviews mention issues such as noisy neighboring rooms, stuffy air due to lack of windows and air circulation and occasional maintenance problems like non-working TVs and safes.
Despite these drawbacks, the hotel’s cleaning staff receives praise for their efforts to maintain cleanliness and comfort. For single travelers or those staying briefly, the room size may be more acceptable. While the lack of space stands out as a significant concern, the well-maintained and cozy environment offers a reasonable trade-off for those seeking a convenient city center location.
Beds
Several guests at the Ibis Bengaluru City Centre have expressed varied opinions on the comfort of the beds provided by this Accor brand hotel. Many reviews indicate dissatisfaction, highlighting that the beds are often narrow and uncomfortable, leading to back pain for some. The mattresses have been described as very springy or too soft, which did not contribute to a restful sleep. Some guests found the bed size to be smaller than expected with mentions of queen size beds and instances where double beds were actually two single beds pushed together.
On a positive note, a few visitors did find the beds to be comfortable and appreciated the overall bedding quality. However, these positive experiences were less frequent compared to the numerous complaints about the inadequacy of the bed's comfort and size. It's evident that there is room for improvement in this aspect to enhance the overall guest experience.
Cleanliness
The 'ibis Bengaluru City Centre - An Accor Brand' consistently receives positive feedback regarding its cleanliness. Guests frequently describe the property as neat and tidy, highlighting its modern and well-maintained facilities. Rooms, although noted to be small, adhere to the Ibis style and are praised for their cleanliness and comfortable conditions. Housekeeping services are prompt, professional and go to great lengths to ensure sanitized and spotless environments, upholding commendable hygiene standards, especially in current times when following COVID-19 protocols is crucial.
Common areas and the lobby also reflect high standards of sanitation, contributing to an overall clean and pleasant atmosphere within the hotel. However, there are occasional mentions of areas needing improvement, such as some rooms and bathrooms could be cleaner and specific housekeeping aspects might benefit from enhancements. Nonetheless, the property impresses with its fresh towels, clean furniture and well-maintained rooms, making it a reliable choice for visitors who prioritize cleanliness during their stay.
Staff
The reviews for the staff at Ibis Bengaluru City Centre, an Accor brand, present a mixed but predominantly positive picture. Many guests appreciated the helpful, friendly and courteous nature of the staff, highlighting the commendable service provided by specific members such as Pranjal, Bhavya, Aaron, Jayashree and Pinky. The front desk and reception staff, in particular, were frequently noted for their efficiency, politeness and ability to converse in good English, contributing to a seamless check-in and check-out process.
Guests also reported that the staff were proactive in addressing problems and ensuring a comfortable stay. The kitchen and restaurant staff received praise for their excellent service and cooperative attitude. Additionally, the hotel management's efforts to keep the premises clean and safe were acknowledged positively.
However, several reviews pointed to areas needing improvement. There were mentions of staff being overworked, which sometimes resulted in slow or inefficient handling of customer requests. Specific incidents were reported where staff members were described as rude or unhelpful, particularly at the reception and managerial levels. This inconsistency in customer service suggests a need for better training and improved responsiveness, especially during peak times.
In summary, while the Ibis Bengaluru City Centre staff generally provides a positive and pleasant experience for many guests, there are notable instances where service quality falls short, indicating room for enhancement in staff training and customer service protocols.
Wi-Fi
At ibis Bengaluru City Centre, guests can enjoy a central location with the convenience of room service dining that is quick and efficient. The hotel offers a gym on the top floor for fitness enthusiasts, ensuring that guests can maintain their exercise routines. Breakfast at the hotel is consistently praised for being good, neat and clean, providing a pleasant start to the day.
However, the hotel’s WiFi service has received mixed feedback. While some guests experienced good WiFi speed, many reported significant issues, including weak, unreliable or very poor internet connectivity. Some specific areas of the rooms, such as the desk, had inadequate WiFi coverage and in some cases, WiFi issues were left unresolved by the hotel. This inconsistency in WiFi performance may pose a challenge for guests relying on stable internet access during their stay.
Overall, while the amenities and services at ibis Bengaluru City Centre offer a comfortable and convenient experience, the WiFi connectivity could benefit from improvements to meet the needs of all guests.
4 Star
ibis Bengaluru City Centre, an Accor Brand hotel, offers a mix of experiences for its guests. This budget-friendly 4-star property is particularly well-suited for work visits, providing good value for money and a clean environment. Located conveniently close to the city, the hotel is appreciated for its commitment to maintaining a 4-star service standard with many guests expressing their intention to return and recommending the hotel to others. While some guests feel that the hotel is closer to a 3-star offering and others have noted that the food quality could be improved for a 4-star property, the overall experience meets expectations for many. The hotel strives to deliver a quality stay, aligning with its four-star rating.
Business
Located in a quiet area, ibis Bengaluru City Centre is ideal for business travelers seeking a clean and convenient place to stay. The hotel is perfectly suited for short business trips, offering a location that allows easy access for those in transit or on a work-related visit. The rooms, though compact, meet the needs of solo travelers or couples looking for a pleasant stay, making it a practical choice for business purposes. The environment supports a productive and efficient visit, marking it as a great option for anyone visiting Bengaluru on business.
No, ibis Bengaluru City Centre - An Accor Brand doesn't have any pool.
No, a spa isn't available at ibis Bengaluru City Centre - An Accor Brand.
Yes, ibis Bengaluru City Centre - An Accor Brand welcomes dogs.
No, parking facilities aren't available at ibis Bengaluru City Centre - An Accor Brand.
Yes, ibis Bengaluru City Centre - An Accor Brand has a gym.