Hotel Palonegro
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Summary of reviewsHotel Palonegro in Bucaramanga earns high praise for its prime location in the lively Cabecera area, close to restaurants, bars, and shopping centers. Guests appreciate its convenient proximity to key attractions and transportation, allowing easy exploration of the city. The hotel environment, noted for its quietness, provides a serene escape while staying at the heart of the action. Accommodations at Hotel Palonegro are frequently commended for their comfort and cleanliness, ensuring a cozy experience.
The staff are consistently singled out for their exceptional attentiveness and friendliness, contributing significantly to the welcoming atmosphere and the hotel's appeal as excellent value for money. While the breakfast receives high marks for taste and service, there are suggestions for more variety and larger portions to enhance guest satisfaction over longer stays.
Room experiences are generally positive, with many guests appreciating their spaciousness and comfort. Some areas for improvement include maintenance of showers and updating old furniture. Despite a few concerns, service remains a highlight, offering satisfactory stays overall. Travelers seeking pet-friendly accommodations will find this an advantageous feature, though the absence of an elevator might pose challenges for guests staying on higher floors.
Cleanliness reviews vary, but guests often note a clean and pleasant environment complemented by the friendliness of the staff. However, improvements in room cleanliness and maintenance are needed to fully meet guest expectations. Parking, offered through an arrangement with a nearby shopping center, requires a short walk and may not be ideal for large vehicles, though it provides an alternative for guests with compact cars.
Overall, Hotel Palonegro offers a reliable option for travelers, combining its strategic location, warm hospitality, and comfortable accommodations, making it a strong choice for those visiting Bucaramanga's central area.
Categories
The staff are consistently singled out for their exceptional attentiveness and friendliness, contributing significantly to the welcoming atmosphere and the hotel's appeal as excellent value for money. While the breakfast receives high marks for taste and service, there are suggestions for more variety and larger portions to enhance guest satisfaction over longer stays.
Room experiences are generally positive, with many guests appreciating their spaciousness and comfort. Some areas for improvement include maintenance of showers and updating old furniture. Despite a few concerns, service remains a highlight, offering satisfactory stays overall. Travelers seeking pet-friendly accommodations will find this an advantageous feature, though the absence of an elevator might pose challenges for guests staying on higher floors.
Cleanliness reviews vary, but guests often note a clean and pleasant environment complemented by the friendliness of the staff. However, improvements in room cleanliness and maintenance are needed to fully meet guest expectations. Parking, offered through an arrangement with a nearby shopping center, requires a short walk and may not be ideal for large vehicles, though it provides an alternative for guests with compact cars.
Overall, Hotel Palonegro offers a reliable option for travelers, combining its strategic location, warm hospitality, and comfortable accommodations, making it a strong choice for those visiting Bucaramanga's central area.
Hotel with Parking
Hotel Palonegro offers free private parking on-site. Additionally, if on-site parking is unavailable, the hotel provides free parking at a public site 200 meters away, ensuring consistent availability.
Small Hotel
This hotel offers comfortable accommodations and attentive service. It's praised for creating a pleasant and welcoming environment. Guests find the hotel well-located.
3-Star Hotel
Located in Bucaramanga, this hotel offers practical amenities for travelers. It's conveniently situated for accessing different parts of the city.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Dogs Stay Free
Hotel near Nightlife Spots
Hotel where Dogs Stay Free
About Hotel Palonegro
License: 15483 -31-03-2026
Guest Reviews
Location
Aside from its favorable location, the quietness of the area is a highlight, providing a serene environment while still being close to the action. The hotel is noted for its comfortable and clean accommodations, offering excellent facilities that meet the needs of travelers. Many guests appreciate the cleanliness, comfort of the rooms, and the overall coziness of the hotel.
The staff at Hotel Palonegro earn high marks for their attentiveness and friendliness, contributing to a welcoming and pleasant stay. Visitors often mention the excellent service alongside the hotel's location, underscoring the value for money. Both the cost-benefit ratio and the quality of attention received from staff members are frequently commended.
Overall, Hotel Palonegro offers a reliable option for travelers seeking comfort and convenience in Bucaramanga’s central area, making it an excellent choice for anyone visiting the city.
Breakfast
However, the reviews show a recurring theme of limited menu options, particularly for guests who stay multiple days. A portion of reviewers felt that the breakfast lacked variety, often offering the same options repeatedly. Some guests suggested adding traditional Santander breakfast items and expanding offerings to include fruits and juices. There are indications that portions could be increased to better meet the expectations of those with bigger appetites.
In summary, while Hotel Palonegro's breakfast garners positive feedback for its taste and service, there is a notable call for enhancing the diversity and volume of the breakfast menu to provide a more fulfilling and varied experience.
Rooms
However, some reviews point out areas for improvement, especially regarding the condition of the showers, old furniture, and occasional issues with cleanliness. There are mixed feelings about room size, with some finding them spacious while others mention smaller, less comfortable accommodations that did not match expectations. Maintenance concerns like mold in the shower and inadequate curtain upkeep also emerge in certain reviews.
Despite these varied experiences, the service is commonly praised, and many guests find their overall room experience positive, especially when relocated to better accommodations. Those seeking a comfortable and pet-friendly option may find it meets their needs, though it's important to note minor inconveniences such as the lack of an elevator, particularly for guests on higher floors.
Beds
However, there have been occasional criticisms regarding some beds being old or the mattresses being either too soft or too hard, affecting the comfort for some guests. Issues with cleanliness, such as dirty sofa beds and odors from pillows, were noted as areas for improvement. Despite this, the good air conditioning and the ample, simple breakfast options offered by the hotel have contributed positively to the overall experience for many of its visitors.
Cleanliness
Nevertheless, some areas for improvement have been identified in the reviews. The cleanliness of the rooms and bathrooms could use attention, as several guests noticed dust and hair in various places, including the bed, fridge, and shower. Issues such as stained towels and sheets, as well as poorly cleaned and maintained beds, were also pointed out. Additionally, some guests found the condition of a sofa bed to be unsatisfactory for accommodation.
Further, while guests acknowledge the delicious breakfast and the hotel's comfortable environment, noise from the busy city area where the hotel is located can be bothersome at night. The hotel's promise of facilities like parking also saw discrepancies, impacting guest satisfaction.
In summary, while Hotel Palonegro offers a clean and comfortable stay with attentive service, improvements in room cleanliness and maintenance are necessary to meet guest expectations fully.
Staff
Parking
No, Hotel Palonegro doesn't have any pool.
No, a spa isn't available at Hotel Palonegro.
Yes, Hotel Palonegro welcomes dogs.
Yes, parking facilities are available at Hotel Palonegro.
No, Hotel Palonegro doesn't have a gym.
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