Best Western Nairobi Upper Hill
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Summary of reviewsBest Western Nairobi Upper Hill is lauded for its strategic location, nestled in a serene area while remaining conveniently close to Nairobi's central business district. This positioning makes it an excellent choice for both business and leisure travelers, offering easy access to business establishments, shopping areas, and educational attractions. The lush greenery surrounding the hotel adds to the tranquil environment, providing a peaceful contrast to the city's vibrant energy. While slightly detached from the city center, requiring taxis for some commutes, the hotel is favored for its secure and accessible location, complemented by shared facilities with the nearby Fairview Hotel, including a pool and garden.
The breakfast at Best Western Nairobi Upper Hill is celebrated for its variety and quality, often described as an excellent and delicious start to the day. Guests appreciate the wide selection of healthy and tasty foods available, with the express breakfast option noted for convenience. The standout service from the staff significantly enhances the breakfast experience, despite occasional comments about limited options.
Rooms at the hotel are clean and comfortable, offering a peaceful retreat amidst the bustling city. The quiet ambiance and sparkling cleanliness make it ideal for restful stays. Although some guests mention the rooms could be updated and find the sizing modest, these factors are outweighed by the value for money and the comfortable environment provided. The shared amenities with the Fairview Hotel further enhance the experience, and while there's no air conditioning, the rooms are kept comfortable with fans.
Cleanliness is a hallmark of Best Western Nairobi Upper Hill, receiving high marks from guests for maintaining a pristine atmosphere throughout the hotel. The well-kept environment extends from the spacious and tidy rooms to common areas like the breakfast space, with all necessary amenities available. The friendly and attentive staff contribute to a welcoming and comfortable experience, consistently going above and beyond to ensure guest satisfaction. Whether offering helpful advice or accommodating various needs, the team's professionalism and warmth leave a lasting, positive impression.
Overall, Best Western Nairobi Upper Hill stands out for its ideal location, excellent breakfast, clean and comfortable accommodations, and exceptional staff, making it a memorable choice for travelers seeking a convenient and peaceful stay in Nairobi.
Categories
The breakfast at Best Western Nairobi Upper Hill is celebrated for its variety and quality, often described as an excellent and delicious start to the day. Guests appreciate the wide selection of healthy and tasty foods available, with the express breakfast option noted for convenience. The standout service from the staff significantly enhances the breakfast experience, despite occasional comments about limited options.
Rooms at the hotel are clean and comfortable, offering a peaceful retreat amidst the bustling city. The quiet ambiance and sparkling cleanliness make it ideal for restful stays. Although some guests mention the rooms could be updated and find the sizing modest, these factors are outweighed by the value for money and the comfortable environment provided. The shared amenities with the Fairview Hotel further enhance the experience, and while there's no air conditioning, the rooms are kept comfortable with fans.
Cleanliness is a hallmark of Best Western Nairobi Upper Hill, receiving high marks from guests for maintaining a pristine atmosphere throughout the hotel. The well-kept environment extends from the spacious and tidy rooms to common areas like the breakfast space, with all necessary amenities available. The friendly and attentive staff contribute to a welcoming and comfortable experience, consistently going above and beyond to ensure guest satisfaction. Whether offering helpful advice or accommodating various needs, the team's professionalism and warmth leave a lasting, positive impression.
Overall, Best Western Nairobi Upper Hill stands out for its ideal location, excellent breakfast, clean and comfortable accommodations, and exceptional staff, making it a memorable choice for travelers seeking a convenient and peaceful stay in Nairobi.
3-Star Hotel
This hotel is well-regarded for its budget options and convenient location in Upper Hill. It provides essential amenities and services, making it a reliable choice for travelers seeking value for money.
Family Friendly Hotel
Business Hotel
Hotel with Gym
Guest Reviews
Nestled on the quieter side of Nairobi, yet conveniently close to the bustling central business district, Best Western Nairobi Upper Hill offers an ideal setting for both business and leisure travelers. The hotel is surrounded by lush greenery, creating a tranquil environment that contrasts pleasantly with the city's vibrant energy. Its central location means guests are not only near major business establishments but also within a stone’s throw from various shopping areas and educational attractions, making it an excellent choice for business trips. Guests can easily access the Fairview facilities, which include a delightful pool and garden shared with a neighboring hotel, adding to the appeal of the serene surroundings.
Despite the location being slightly detached from the city center, requiring taxis for easy commute to some parts, the hotel remains a favored spot due to its secure and easily accessible positioning. Dining options around the hotel might be limited, yet the proximity to other facilities connected to restaurants and pools compensates well, ensuring guests have the amenities they need. Overall, Best Western Nairobi Upper Hill is highly rated for its ultra-central position, making it a fantastic spot for those seeking both convenience and a peaceful stay in Nairobi.
Visitors to the Best Western Nairobi Upper Hill consistently commend the hotel for its breakfast offerings, describing them as excellent and delicious. The breakfast is celebrated for its variety, featuring a wide selection of healthy and tasty foods that cater to different tastes. Guests commonly highlight the quality and flavor of the food, often referring to it as a great way to start the day. The hotel also provides an express breakfast option for those needing to leave early. A recurring theme in the reviews is the outstanding service from the staff, which seems to enhance the breakfast experience significantly. However, some guests mention that the breakfast options can be somewhat limited and occasionally lacking fresh items. Despite these occasional critiques, the breakfast generally leaves a positive impression, contributing to an enjoyable overall stay at the hotel.
Nestled in the serene Upper Hill area, Best Western Nairobi offers guests clean and comfortable rooms that echo peace and tranquility amidst the bustling city. For those seeking cleanliness as a top priority, this hotel delivers sparkling clean rooms that are both spacious and relaxing. Guests frequently praise the quiet ambiance of the rooms – a rare find in Nairobi, allowing for restful nights away from the city's hustle.
While some guests note the rooms as outdated and in need of a refresh, many find them to be great value for the price, appreciating the comfort they offer. The breakfast consistently garners admiration for its quality, adding a delightful start to the day. However, the small room and bed sizes are a common concern, suggesting a potential drawback for those seeking more spacious accommodations.
A significant advantage is the shared facilities with the neighboring Fairview Hotel, enhancing the overall stay with additional amenities. Although there's no air conditioning, the presence of a fan helps maintain a comfortable environment.
In summary, Best Western Nairobi Upper Hill provides clean, comfortable rooms that cater to the essentials of a pleasant stay, with the added bonus of helpful and courteous staff ready to assist. Despite some limitations, the hotel stands out for those prioritizing cleanliness and tranquility.
Best Western Nairobi Upper Hill receives high marks from guests for its exceptional cleanliness and well-kept environment. The hotel is praised for being clean from the outside in, indicating a commitment to maintaining a pristine atmosphere. Guests highlight the spacious and well-maintained facility, complemented by comfortable and tidy rooms that cater particularly well to business travelers. The staff's friendliness adds to the welcoming experience, with prompt service enhancing guests' stays. The hotel is noted for having all necessary amenities, and the cleanliness extends to common areas like the breakfast space, underscoring a consistent dedication to hygiene and comfort throughout the property.
Best Western Nairobi Upper Hill is consistently praised by guests for its exceptional team. The staff is frequently highlighted as one of the hotel's standout features, demonstrating an impressive blend of friendliness, professionalism, and attentiveness. They are described as welcoming and helpful, always ready to offer assistance with genuine smiles and kindness. Whether it's the reception team or the hardworking employees throughout the hotel, their competence and integrity shine through in interactions with guests. Notable mentions include staff members going above and beyond to ensure guest satisfaction, offering insightful advice, and accommodating various needs.
The hotel's designated driver, Steven, is especially appreciated for his friendliness and professionalism. Guest reviews often emphasize the staff's willingness to go out of their way to assist, maintaining a consistently high level of service. Their courteousness and dedication to making guests feel at home are recurrent themes. Despite a minor suggestion for improvement in checkout efficiency, the overall impression is one of an outstanding, gracious, and responsive team, making a stay at Best Western Nairobi Upper Hill both comfortable and memorable.
Location Show Map
Location
Despite the location being slightly detached from the city center, requiring taxis for easy commute to some parts, the hotel remains a favored spot due to its secure and easily accessible positioning. Dining options around the hotel might be limited, yet the proximity to other facilities connected to restaurants and pools compensates well, ensuring guests have the amenities they need. Overall, Best Western Nairobi Upper Hill is highly rated for its ultra-central position, making it a fantastic spot for those seeking both convenience and a peaceful stay in Nairobi.
Breakfast
Rooms
While some guests note the rooms as outdated and in need of a refresh, many find them to be great value for the price, appreciating the comfort they offer. The breakfast consistently garners admiration for its quality, adding a delightful start to the day. However, the small room and bed sizes are a common concern, suggesting a potential drawback for those seeking more spacious accommodations.
A significant advantage is the shared facilities with the neighboring Fairview Hotel, enhancing the overall stay with additional amenities. Although there's no air conditioning, the presence of a fan helps maintain a comfortable environment.
In summary, Best Western Nairobi Upper Hill provides clean, comfortable rooms that cater to the essentials of a pleasant stay, with the added bonus of helpful and courteous staff ready to assist. Despite some limitations, the hotel stands out for those prioritizing cleanliness and tranquility.
Cleanliness
Staff
The hotel's designated driver, Steven, is especially appreciated for his friendliness and professionalism. Guest reviews often emphasize the staff's willingness to go out of their way to assist, maintaining a consistently high level of service. Their courteousness and dedication to making guests feel at home are recurrent themes. Despite a minor suggestion for improvement in checkout efficiency, the overall impression is one of an outstanding, gracious, and responsive team, making a stay at Best Western Nairobi Upper Hill both comfortable and memorable.
No, Best Western Nairobi Upper Hill doesn't have any pool.
No, a spa isn't available at Best Western Nairobi Upper Hill.
No, Best Western Nairobi Upper Hill doesn't allow dogs.
No, parking facilities aren't available at Best Western Nairobi Upper Hill.
Yes, Best Western Nairobi Upper Hill has a gym.
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