Gubernia

Kharkov 49.97850800, 36.16769000 , Poltavskiy Shlyach Street 190/1 (Show on Map)
7.6
Good


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Summary of reviewsGubernia offers a well-regarded experience praised for its convenient and tranquil location, making it ideal for guests seeking ease of access to transportation and local amenities. Positioned in a quiet area, the hotel provides a peaceful environment and comfortable beds, just a short walk from a metro station, park and shopping center, enhancing the practicality with nearby parking facilities.

The rooms at Gubernia are predominantly seen as clean and comfortable, equipped with essentials such as air conditioning, mini-fridges and mini bars. Guests particularly appreciate the cozy and spacious nature of some rooms and the comfort provided by the beds, which many found supportive and beneficial for a restful sleep. Cleanliness is often highlighted with frequent remarks on the good condition of bed linens and bathrooms.

However, some inconsistencies in room quality do arise. Certain rooms are described as worn out with issues like dirty carpets, broken windows and weak heating. Cleaning efforts, while generally appreciated, sometimes fall short with reports of superficial cleaning, mold and rust in bathrooms. The staff at Gubernia receives consistent praise for their friendly and welcoming demeanor. The reception team is noted for their helpful and cheerful attitude, significantly enhancing the overall guest experience.

The beds are a standout feature, consistently receiving high marks for their comfort and size. Despite some feedback on the small pillows and thin bed linen, the overall bedding experience is positive, contributing to a restful night's sleep for most guests.

In summary, Gubernia offers a conveniently located and generally comfortable stay, bolstered by excellent staff service and comfortable beds, although there are areas requiring improvement, particularly in room maintenance and thoroughness of cleaning.
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Categories
Family Friendly Hotel
This hotel caters to families with spacious rooms and thoughtful amenities. It offers convenient services like luggage storage and daily housekeeping.

Dog Friendly Hotel
This hotel is tagged as pet-friendly. It is suitable for travelers who wish to bring their pets along.

  Dogs Stay Free  


Hotel with Parking
Guests have access to parking spaces on site. Parking is provided.

Cheap Hotel
Offers affordable hotel lodging with necessary amenities for a budget stay, providing good value.

3-Star Hotel
Gubernia offers a straightforward and comfortable experience. Its reliable service and essential amenities make it a practical choice for budget-conscious travelers.

Business Hotel

Hotel where Dogs Stay Free

Room Types
Standard Single Room Classic-style room offering free Wi-Fi, a flat-screen TV and a minibar.

Standard Double Room Classic-style room offering free Wi-Fi, a flat-screen TV and a minibar.

King Room Classic-style room offering free WiFi, a large flat-screen TV and a minibar. This room is extra spacious and also features a seating area.

Deluxe King Room Stylish suite offering free Wi-Fi, a flat-screen TV and a minibar. This spacious suite has stars painted on the ceiling, and comes with an extra large double bed, a seating area and a hookah pipe.

Standard Twin Room This air-conditioned twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Superior Family Room This family room is air-conditioned and features a flat-screen TV with cable channels, a minibar, a wardrobe and heating. The unit offers 4 beds.

Superior Twin Room This air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Guest Reviews
7.6
Good
Location
Gubernia boasts a convenient and well-located position, ideal for guests seeking ease of access to transportation and local amenities. Nestled in a quiet area, the hotel provides a tranquil environment complemented by comfortable beds for a restful stay. The location proves excellent with proximity to a metro station just a 10-minute walk away and easy access to a nearby stop, park and shopping center. Additionally, it is strategically situated close to the city entrance and the exit towards Kiev, adding to its practicality. The hotel also offers the added benefit of a parking lot.

Rooms
Gubernia offers a range of rooms that are generally clean and comfortable with some guests finding their rooms very cozy and spacious. Guests appreciate the working air conditioning and mini-fridge, as well as the presence of a mini bar with drinks and glasses. The beds are noted for being comfortable, ensuring that guests do not experience back pain during their stay.

However, some rooms are reported to be worn out and in need of repairs with issues such as dirty carpets, broken windows and weak heating. Inconsistent quality is also a concern with some rooms being quite dirty and others equipped with minimal lighting or faulty plumbing. The availability of only double beds, the limited number of electrical sockets and the absence of trash bins in the rooms are additional drawbacks noted by guests.

There is also a lack of amenities like chairs and some rooms do not have windows that can be opened due to broken handles. While the rooms provide the basics, including a shower, toilet and television, the overall impressions are mixed with some guests feeling that the rooms do not match the information provided online. Unfortunately, the restaurant was temporarily closed during some stays, which may have impacted the overall experience.

Beds
At Gubernia, guests generally find the beds to be a highlight of their stay. Many have praised the beds as comfortable with several noting the large size and the overall comfort that allows for a restful night's sleep. Specific mentions include the lack of back pain due to the supportive beds, which is always a welcome relief for weary travelers. The rooms come equipped with convenient features like sockets and lamps near the bed, though some guests have commented that the placement of the sockets, behind the headboards, can be a bit inconvenient.

While the beds themselves receive high marks, there are a few areas for improvement. Some guests were dissatisfied with the size of the pillows, describing them as small and there were mixed feelings about their handmade appearance. Additionally, the bed linen has been described as very thin, almost transparent, which might detract from the otherwise comfortable sleeping experience.

Overall, the beds at Gubernia are well-received for their size and comfort, though small adjustments like better placement of sockets and improved pillows and bed linen could enhance the experience even further.

Cleanliness
Gubernia presents a mixed impression when it comes to cleanliness. Guests often found their rooms to be clean with bed linen and sheets frequently noted as clean and in good condition. The hotel itself generally maintains a level of cleanliness that guests appreciate. Bathrooms also receive positive remarks for their cleanliness. However, there are consistent reports of superficial cleaning with dust under beds and in various parts of the room. Some guests encountered mold and rust in the shower, while the plumbing and toilet utensils were occasionally reported as barely operable. The bed linen, although clean, is sometimes described as extremely worn out and very thin with some towels stained and holed. These mixed reviews suggest that while the hotel's cleaning efforts are generally appreciated, there may be areas requiring more thorough attention.

Staff
The staff at Gubernia consistently earns high praise for their friendly and welcoming demeanor. Guests frequently describe them as very responsive and always attentive to any needs or additional requests. Reception is staffed with polite individuals who are not only helpful but also exhibit a consistently cheerful and smiling attitude. The hotel's administrator, as well as the security guard Vladimir, are noted for their particularly friendly approach. Overall, the staff's excellent and super kind service greatly enhances the guest experience at Gubernia.


No, Gubernia doesn't have any pool.

No, a spa isn't available at Gubernia.

Yes, Gubernia welcomes dogs.

Yes, parking facilities are available at Gubernia.

No, Gubernia doesn't have a gym.

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