Carrillo10.18247900,
-83.92053300,
5 Km Después Del Puente Del Río Sucio En La Carretera Braulio Carrillo, Guápiles Limon (contigua Al Parque Nacional Braulio Carrillo) (Show on Map)
8.2
Very Good
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Summary of reviewsTapirus Lodge and Reserve is a remarkable retreat located on the edge of Braulio Carrillo National Park, deep within the heart of the Costa Rican rainforest. Its stunning location immerses guests in lush jungle surroundings filled with abundant wildlife, making it an ideal escape for nature enthusiasts. The lodge is conveniently situated close to San José, providing an authentic jungle experience with excellent access to various activities and spacious cottages for a comfortable night’s stopover or explorations of the Costa Rican wilderness.
Guests frequently praise the lodge's delicious breakfast, highlighted by flavorful offerings like "Gallo Pinto," accompanied by friendly and attentive staff. Although some guests desire more variety, the breakfast is generally seen as good value for money. The restaurant's scenic location further enhances the dining experience, offering authentic Costa Rican dishes such as the well-received casados. Despite mixed opinions on dinner options and prices, guests often find the flavor and presentation delightful.
The accommodations at Tapirus Lodge are simple but functional, allowing guests to connect with nature. While the cabins are basic and could benefit from some upgrades, they provide a comfortable night's rest amid the tranquil forest sounds. However, cleanliness in rooms varies, with some guests noting a need for improved housekeeping and maintenance. The friendly and professional staff are consistently praised for their outstanding service, creating a welcoming and memorable atmosphere for visitors.
Parking facilities are convenient, offering private spaces and a complimentary shuttle service. Although occasional issues like scratched cars have been noted, the overall logistics are smoothly managed. Beds offer a mixed experience, with some guests finding them large and comfortable, though others mention worn-out and musty mattresses.
Overall, Tapirus Lodge and Reserve is a haven for those seeking adventure and wildlife experiences in a serene rainforest setting, supported by attentive staff and opportunities to embrace the exotic natural environment. Show more
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Categories
Lodge with Parking
Tapirus Lodge provides free parking for guests. It is a convenient amenity for those exploring the Braulio Carrillo National Park and other nearby attractions. The lodge offers secure parking spaces, ensuring peace of mind during the stay.
Small Lodge
Located near Braulio Carrillo National Park, this lodge provides a tranquil retreat surrounded by nature. It's ideal for guests seeking a cozy and intimate experience with opportunities for wildlife observation and relaxation.
Lodge Taking Steps Towards Sustainability
Accessible Lodge
Lodge where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? Yes, up to 50% of the rooms can be occupied
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
National Health Ministry of Costa Rica regulations
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? no
Has the hotel closed during the pandemic? Yes Reopening Date: Unknown
Additional Information: We are currently open for groups with previous coordination.
Deluxe RoomThe double room provides a wardrobe, a safe deposit box, a terrace with garden views as well as a private bathroom featuring a shower.
Superior RoomThe triple room offers a minibar, a tea and coffee maker, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
Guest Reviews
8.2
Very Good
Location
Nestled deep in the heart of the rainforest, Tapirus Lodge and Reserve is a hidden gem located on the edge of the Braulio Carrillo National Park. This stunning location offers a truly unique stay, surrounded by lush jungle and an abundance of wildlife, making it an ideal spot for nature enthusiasts. The lodge's location provides a sublime sense of immersion in the rainforest, adorned with beautiful trails perfect for leisurely hikes. Being so close to San José, yet offering an authentic jungle experience, is a rare find that surprises many visitors. The setting not only boasts superb biodiversity but also offers peace and tranquility, making it a remarkable retreat. With great access to various activities and the comfort of spacious cottages, the lodge serves as a perfect night stopover or a base for exploring the Costa Rican wilderness. The journey to this incredible rainforest reserve adds to the allure, promising a beautiful and memorable experience in nature's paradise.
Breakfast
Tapirus Lodge and Reserve offers a breakfast experience that has left many guests satisfied, highlighting its delicious and tasty offerings. Visitors frequently praise the quality of the food, noting the flavorful breakfast dishes such as the popular "Gallo Pinto." The breakfast is often complemented by the friendly and attentive staff, making for a pleasant dining atmosphere. Guests have the opportunity to choose from a menu, sometimes in an à la carte style, adding variety to their morning meals.
The breakfast experience is enhanced by the beautiful surroundings, as guests can enjoy their meals immersed in the lodge's natural setting. Many reviews emphasize the value for money of the included breakfast, while recognizing the potential to improve options by adding more variety or local flavors. Some guests desired a more substantial meal or improvements in specific elements like toast and coffee availability. The lodge's restaurant, although offering a simpler menu, is noted for quality dinners, blending well with the overall dining experience.
Dinner
Tapirus Lodge and Reserve boasts a beautiful location for its restaurant, nestled amidst a breathtaking rainforest setting that enhances the dining experience. Guests have generally found the food to be good, enjoying particularly well-presented dishes such as the flavorful casados, a traditional Costa Rican meal, which adds to the cultural experience. While the dinner and breakfast offerings at the lodge have been praised for their quality, some diners have noted that the culinary offerings may be modest and sometimes expensive compared to local standards.
Many guests appreciate the efforts of the friendly and professional staff, who contribute to a pleasant dining atmosphere. However, opinions on the dinner menu are mixed, with some guests finding the meals to be mediocre or disappointing. Those with a car have occasionally opted to dine at nearby road restaurants for a change. Despite these varied impressions, diners have found some dishes to be delicious and reasonably priced, especially given the lodge's remote location.
The restaurant at Tapirus Lodge offers a limited menu that includes Costa Rican style dishes, which adds authenticity to the dining experience. While the prices are generally reasonable, some guests have perceived certain dishes as overpriced, leading them to consider alternatives for better value. Overall, the dining experience at Tapirus Lodge is marked by charming service and an evocative setting, making an enjoyable meal with scenic views a significant highlight for many visitors.
Rooms
Tapirus Lodge and Reserve offers a unique accommodation experience right in the heart of the jungle. Guests consistently remark on the breathtaking location, immersed in nature, providing an unparalleled opportunity to connect with the surrounding rainforest. The cabins, while basic, are deemed sufficiently clean, with many guests appreciating the comfortable bedding that promises a good night's sleep after a day of exploration.
The rooms, though often described as simple and functional, come with their own charms, such as cozy terraces for enjoying evenings amid lush vegetation. While the accommodations lack luxurious touches, they are practical for those seeking a genuine wilderness retreat. Essential amenities are provided, such as ceiling fans that are adequate for cooling, despite the absence of air conditioning.
However, the facilities show signs of aging and could benefit from some upgrades and a bit more maintenance to enhance guest comfort. Minor inconveniences related to room size, furnishings, and bathroom fixtures are noted, hinting at the need for renovations. Despite these drawbacks, guests find value in the tranquil rainforest setting and the chance to 'listen' to the natural sounds of the forest—a testament to the lodge’s appeal for nature lovers who prioritize location over luxury amenities.
Overall, Tapirus Lodge is best suited for adventure seekers and wildlife enthusiasts who appreciate a straightforward, comfortable stay amid stunning natural surroundings.
Beds
Tapirus Lodge and Reserve offers a mixed experience when it comes to their beds. On the positive side, guests noted that the beds were large, with some finding them very comfortable and clean. However, the comfort level appears inconsistent, as many other visitors reported hard and worn-out mattresses, leading to discomfort and even pain. Cleanliness was also a concern, with guests commenting on damp bed sheets and the need for better-kept bedding. While some guests found the mattresses very comfortable, others described them as old and musty, contributing to an overall uncomfortable experience. Additionally, thin walls between rooms seemed to allow for noise disturbances. The lodge seems to cater well to those who are fortunate enough to have a comfortable spot, but consistent updates and improvements could enhance the overall stay for every guest.
Cleanliness
Tapirus Lodge and Reserve offers a mixed bag when it comes to room cleanliness, with diverse guest experiences painting a vivid picture. Some visitors praised the rooms, describing them as very clean and comfortable, often highlighting that the bungalows were clean and tidy despite having read contrary reviews prior to their stay. Guests appreciated the good-sized rooms, and the clean beds were highlighted as a positive feature, contributing to an overall sense of comfort.
However, there were recurring concerns about the level of housekeeping, with reports of outdated facilities and frequent mentions of dampness and mold. The cleanliness of bed linens and towels often left guests wanting more, with occurrences of stains and unpleasant odors. Some feedback was particularly critical, identifying issues like thick dust, dirty bathrooms, and dead insects, which affected the overall perception of hygiene.
The lodge's aged appearance and the state of mattresses and furnishings came under scrutiny, suggesting room for improvement in maintenance and cleanliness practices. While certain guests had satisfactory experiences, the consensus indicates that cleanliness and upkeep of the rooms could benefit from more consistent and thorough attention to meet guests' expectations fully.
Staff
Tapirus Lodge and Reserve boasts an exceptional team that stands out in the hospitality industry. Guests consistently highlight the friendliness, helpfulness, and attentiveness of the staff, describing them as charming and professional. Whether it's Carlos and Marcus in the restaurant or Jaime the knowledgeable guide, the staff's passion and dedication shine through in their interactions with visitors. The welcoming environment created by the team enhances the overall experience, ensuring a seamless arrival and a comfortable stay. Communication is smooth, with staff members efficiently assisting guests, catering to their needs, and speaking English where needed. This personal and courteous approach helps maintain a warm atmosphere, with each guest feeling valued and appreciated during their visit. The combination of great service and a beautiful location makes Tapirus Lodge and Reserve a memorable destination for travelers looking to immerse themselves in nature.
Parking
The parking facilities at Tapirus Lodge and Reserve offer a convenient and satisfactory experience for guests. The area near the reception and car park is particularly appreciated for wildlife spotting, providing a unique bonus for nature enthusiasts. Guests benefit from good parking options, including private spaces, and a helpful free shuttle service that connects the upper parking lot with the main hotel area. Access from the main road is smooth, making arrival hassle-free. While there is limited space for only one car in some areas, especially when the accommodation isn't busy, overall logistics are efficiently managed by the courteous staff. However, visitors should take care as there was an incident of a scratched car, though this seems to be an isolated case.
No, Tapirus Lodge and Reserve doesn't have any pool.
No, a spa isn't available at Tapirus Lodge and Reserve.
No, Tapirus Lodge and Reserve doesn't allow dogs.
Yes, parking facilities are available at Tapirus Lodge and Reserve.