Ambassador Plaza
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Summary of reviewsAmbassador Plaza garners predominantly positive reviews, highlighting several key aspects of the hotel's appeal. The strategic location offers convenience for guests conducting business in the vicinity, particularly near the US embassy or Zhulyany Airport. While it's a distance from central Kyiv and the nearest metro station, the good transport links and nearby bus stops mitigate this somewhat, making it a suitable, peaceful retreat for short stays.
Guests largely appreciate the breakfast with many praising the quality, flavor and cleanliness of the food. The convenience of in-room breakfast delivery and complimentary coffee are well-received. However, some noted areas for improvement, such as modest selections, occasional late deliveries and a preference for a café setting over in-room dining. Despite these issues, the overall feedback on breakfast remains positive.
Ambassador Plaza’s rooms are another strong point, described as clean, cozy and comfortable. Guests particularly value the spaciousness, warmth and bright ambiance, along with well-kept furniture, bedding and towels. The addition of balconies and terraces in some rooms adds to the charm. Some minor issues, such as occasional smells of tobacco and non-airtight shower doors, were reported but the majority of guests were satisfied with their accommodation.
Cleanliness is generally well-regarded with many commendations for the spotless, stylish rooms and the friendly staff contributing to a pleasant stay. Nonetheless, a few guests encountered issues such as musty smells, mold in showers and maintenance lapses, indicating room for improvement.
The standout feature of Ambassador Plaza is its exceptional staff. Reviews consistently praise the friendly, helpful and professional service, particularly from the reception team. Front desk staff are noted for their thoroughness and hospitality, significantly enhancing the guest experience.
Lastly, the beds at Ambassador Plaza receive frequent praise for their comfort, despite some reports of narrow beds and mattresses being formed by pushing two singles together. Overall, the high level of comfort provided by the beds is a notable positive feature.
In summary, Ambassador Plaza is highly regarded for its convenient location, comfortable rooms, commendable staff and generally satisfying breakfast. While there are areas for improvement, the hotel provides a pleasant and accommodating environment for its guests.
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Guests largely appreciate the breakfast with many praising the quality, flavor and cleanliness of the food. The convenience of in-room breakfast delivery and complimentary coffee are well-received. However, some noted areas for improvement, such as modest selections, occasional late deliveries and a preference for a café setting over in-room dining. Despite these issues, the overall feedback on breakfast remains positive.
Ambassador Plaza’s rooms are another strong point, described as clean, cozy and comfortable. Guests particularly value the spaciousness, warmth and bright ambiance, along with well-kept furniture, bedding and towels. The addition of balconies and terraces in some rooms adds to the charm. Some minor issues, such as occasional smells of tobacco and non-airtight shower doors, were reported but the majority of guests were satisfied with their accommodation.
Cleanliness is generally well-regarded with many commendations for the spotless, stylish rooms and the friendly staff contributing to a pleasant stay. Nonetheless, a few guests encountered issues such as musty smells, mold in showers and maintenance lapses, indicating room for improvement.
The standout feature of Ambassador Plaza is its exceptional staff. Reviews consistently praise the friendly, helpful and professional service, particularly from the reception team. Front desk staff are noted for their thoroughness and hospitality, significantly enhancing the guest experience.
Lastly, the beds at Ambassador Plaza receive frequent praise for their comfort, despite some reports of narrow beds and mattresses being formed by pushing two singles together. Overall, the high level of comfort provided by the beds is a notable positive feature.
In summary, Ambassador Plaza is highly regarded for its convenient location, comfortable rooms, commendable staff and generally satisfying breakfast. While there are areas for improvement, the hotel provides a pleasant and accommodating environment for its guests.
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Guest Reviews
Ambassador Plaza is strategically situated, making it a convenient choice for guests who have business in the vicinity. Its location is regarded as ideal for those needing to be nearby to specific facilities such as the US embassy or travelers seeking proximity to Zhulyany Airport. Despite being a distance away from both the city center of Kiev and the closest metro station, the hotel compensates for this with good transport interchanges and easy accessibility. It offers a peaceful retreat from the hustle and bustle of the city, particularly suitable for short stays. The hotel is also appreciated for its proximity to bus stops, further enhancing its connective ease. However, it might not be the best option for those who intend to explore central Kiev heavily, as it requires a bit of travel to reach the main tourist attractions.
The breakfast at Ambassador Plaza receives mixed reviews. On the positive side, many guests appreciated the delicious breakfast options, praising the quality and flavor of the food. Guests enjoyed clean and nice breakfast experiences with some highlighting the convenience of ordering breakfast to their rooms. The prompt and warm delivery was frequently mentioned and free coffee was noted as a pleasant addition.
However, some reviews pointed out areas for improvement. A few guests found the breakfast modest and the selection unimpressive. A notable concern was the occasional late delivery of breakfast and an overall dissatisfaction with the current in-room dining setup. Some guests would have preferred to dine in a café setting rather than having breakfast delivered in boxes to their rooms. The impact of the pandemic was evident with some guests feeling that the quality of breakfast had declined during this period. Despite these critiques, many guests still found their ordered breakfasts to be satisfactory and delicious.
Ambassador Plaza receives high marks for its clean, cozy and comfortable rooms. Many guests noted that the rooms were bright, spacious and warm with everything they needed to enjoy their stay. A number of reviews mentioned the rooms’ cleanliness, highlighting perfectly clean furniture, curtains, plumbing, bedding and towels. The beds were frequently described as incredibly comfortable, providing a great night's sleep. The balconies and terraces in some rooms added an extra touch of charm.
Despite being cozy and compact, the rooms were well-equipped. Standard rooms, though small, were praised for having everything necessary. The hotel also offers luxurious and spacious options, including rooms with open terraces and beautiful views.
However, a few reviews pointed out some issues, such as a smell of tobacco, non-airtight shower doors and cold radiators, which affected the room warmth for some guests. Additionally, the condition of the penthouse and radiators received some negative feedback. For the most part, though, guests found the rooms at Ambassador Plaza to be welcoming, quiet and comfortable, making their stay pleasant and enjoyable.
Guests at Ambassador Plaza have frequently praised the comfort of the beds, describing them as comfortable and incredibly comfortable. There is, however, some variation in experiences with a few mentions of narrow beds and uncomfortable mattresses. Additionally, some guests noted that the beds were formed by pushing two single beds together, making them feel less ideal. A few reviews also highlighted that the beds could be pressed down or that it would be more convenient to have either two blankets or one double blanket provided. Overall, the positive feedback about the bed comfort stands out, despite the occasional comments about bed arrangement and mattress quality.
Ambassador Plaza receives mixed reviews regarding its cleanliness, according to recent guest feedback. Positive comments highlight that the hotel maintains a high standard of cleanliness with descriptors such as very clean, clean rooms, clean and warm and clean and fresh enough frequently used. Guests appreciated the tidy rooms, comfortable size and stylish appearance, noting the overall cleanliness, comfort and consistent quality as some of the hotel's strong points. Reviews also mention that clean rooms are paired with friendly staff, adding to the pleasant experience.
However, several reviews pointed out significant cleanliness issues. Some guests reported a musty smell throughout their rooms, cracks and dents and even mold on the shower walls. The lack of hot water and cold floors in the bathrooms detracted from the comfort for many. Additionally, the presence of flies in the lampshades and blood on sheets revealed lapses in the hotel's housekeeping standards.
Overall, while many guests find the hotel clean and comfortable, consistent maintenance and cleanliness across all areas remain crucial areas for improvement.
Ambassador Plaza boasts an outstanding reputation for its exceptional service, largely due to its exceptionally friendly and helpful staff. Reviewers frequently commend the pleasant and polite nature of the hotel’s team, particularly highlighting the front desk personnel. Receptionists, such as Anya, have been praised for their thorough explanations and responsiveness. The staff's commitment to swiftly resolving any issues ensures a smooth and enjoyable stay for guests. Overall, the hotel's engaging and professional team significantly enhances the guest experience with their consistently excellent and friendly service.
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Location
Breakfast
However, some reviews pointed out areas for improvement. A few guests found the breakfast modest and the selection unimpressive. A notable concern was the occasional late delivery of breakfast and an overall dissatisfaction with the current in-room dining setup. Some guests would have preferred to dine in a café setting rather than having breakfast delivered in boxes to their rooms. The impact of the pandemic was evident with some guests feeling that the quality of breakfast had declined during this period. Despite these critiques, many guests still found their ordered breakfasts to be satisfactory and delicious.
Rooms
Despite being cozy and compact, the rooms were well-equipped. Standard rooms, though small, were praised for having everything necessary. The hotel also offers luxurious and spacious options, including rooms with open terraces and beautiful views.
However, a few reviews pointed out some issues, such as a smell of tobacco, non-airtight shower doors and cold radiators, which affected the room warmth for some guests. Additionally, the condition of the penthouse and radiators received some negative feedback. For the most part, though, guests found the rooms at Ambassador Plaza to be welcoming, quiet and comfortable, making their stay pleasant and enjoyable.
Beds
Cleanliness
However, several reviews pointed out significant cleanliness issues. Some guests reported a musty smell throughout their rooms, cracks and dents and even mold on the shower walls. The lack of hot water and cold floors in the bathrooms detracted from the comfort for many. Additionally, the presence of flies in the lampshades and blood on sheets revealed lapses in the hotel's housekeeping standards.
Overall, while many guests find the hotel clean and comfortable, consistent maintenance and cleanliness across all areas remain crucial areas for improvement.
Staff
No, Ambassador Plaza doesn't have any pool.
No, a spa isn't available at Ambassador Plaza.
No, Ambassador Plaza doesn't allow dogs.
No, parking facilities aren't available at Ambassador Plaza.
No, Ambassador Plaza doesn't have a gym.
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