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Summary of reviewsEco Hotel Uxlabil Atitlan, located on the serene outskirts of San Juan la Laguna, offers a tranquil retreat with stunning views of Lake Atitlán and surrounding mountains. Perfect for nature lovers and those seeking peace, the hotel is conveniently close to vibrant towns like San Juan and San Pedro while maintaining a quiet ambiance. The location with easy access to public transport and water taxis, is often highlighted for its breathtaking vistas and serene environment.
The hotel's breakfast experience is largely praised for its variety and quality, served in a dining area with spectacular lake views. Guests appreciate the hearty offerings, including delicious pancakes, eggs, fresh fruit and coffee, often included in the room price. Though some criticize portion sizes and flavor consistency, the breakfast generally leaves a positive impression.
Dinner at the on-site restaurant receives mixed reviews; while some guests enjoy the organic dishes and excellent service, others have complained about slow service, limited menu options and occasionally bland food. Despite these issues, the dining atmosphere and certain menu items are noted favorably.
Rooms at Eco Hotel Uxlabil Atitlan are appreciated for their cleanliness, simple yet charming decor and beautiful lake views. Many come with patios or shared balconies, enhancing the relaxing experience with hammocks and outdoor seating. Some minor issues, such as occasional musty smells, dark interiors and hard beds, are mentioned, but the overall room quality is positively received.
Cleanliness in the hotel is generally praised, despite sporadic complaints about ventilation, dark rooms and noise. The eco-friendly practices and well-maintained grounds add to the hotel's appeal. Exceptional staff service stands out as a highlight with guests repeatedly praising the friendly, attentive and helpful team that enhances the overall experience.
While Wi-Fi connectivity poses challenges, especially in rooms far from common areas, the serene surroundings provide a pleasant distraction. The hotel also offers parking, though the space is limited and somewhat challenging to navigate. Family-friendly activities like kayaking and a playground make it a suitable choice for guests with children.
Beds are mostly comfortable, leaning towards the firmer side and the addition of hammocks and outdoor beds adds unique charm. Despite some guests finding the beds too hard or small, overall comfort combined with stunning views and exceptional service contributes positively to guest stays.
In summary, Eco Hotel Uxlabil Atitlan delivers a charming and eco-friendly stay with beautiful views, friendly staff and a relaxing atmosphere, complemented by a generally well-received breakfast and comfortable rooms. While there are areas for improvement, particularly with dinner service and Wi-Fi, the hotel's tranquil setting and excellent service make it a standout choice for visitors to Lake Atitlán. Show more
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Dog Friendly Hotel
This hotel allows pets of any size and welcomes both dogs and cats, making it a great option for pet owners. It includes amenities like a private jetty and free kayak use, enhancing the stay for both guests and their pets.
Hotel with Parking
This eco-friendly hotel offers parking, making it a sustainable and convenient option for drivers.
Family Friendly Hotel
Business Hotel
3-Star Hotel
Room Types
Double RoomRooms have a balcony with lake views. They come with a wardrobe and a private bathroom with a shower and toiletries. Water is heated by solar power. An abundant free breakfast is served with organic coffee.
Triple RoomRooms have a balcony with lake views. They come with a wardrobe and a private bathroom with a shower and toiletries. Water is heated by solar power. An abundant free breakfast is served with organic coffee. .
Double RoomRooms have a balcony with lake views. They come with a wardrobe and a private bathroom with a shower and toiletries. Water is heated by solar power. An abundant free breakfast is served with organic coffee.
Quadruple RoomThe quadruple room features a private entrance, a seating area, a balcony with lake views as well as a private bathroom boasting a shower. The unit has 3 beds.
Guest Reviews
8.5
Very Good
Location
Eco Hotel Uxlabil Atitlan is nestled in a truly stunning location with incredible views of Lake Atitlán. This charming hotel is situated just on the outskirts of San Juan la Laguna, providing a serene and picturesque setting for guests while being within walking distance of both San Juan and San Pedro. The proximity to these vibrant towns means easy access to their amenities and attractions, yet the hotel remains a peaceful retreat away from the hustle and bustle.
Guests can enjoy magnificent views of the lake and the mountains from their rooms, balconies and the beautifully landscaped gardens. The hotel's position on the lakeside and its picturesque grounds make it an ideal spot for relaxation. It's a perfect base for exploring the area with quick access to public transportation and even the convenience of being able to request water taxis directly to the hotel's own dock.
While the location is described as somewhat remote, this adds to its charm, offering tranquility and a close connection to nature. The breathtaking vistas, quiet ambiance and convenient access to nearby towns make Eco Hotel Uxlabil Atitlan a standout choice for visitors seeking a blend of beauty, serenity and accessibility. The hotel staff is noted for their helpfulness, enhancing the overall experience in this idyllic setting.
Breakfast
Eco Hotel Uxlabil Atitlan offers a breakfast experience that many guests have found exceptional. The morning meal is frequently described as delicious with several options available to cater to diverse tastes. Diners can enjoy their breakfast buffet in a lovely dining area that boasts a spectacular view of Lake Atitlan, an aspect that many have highlighted as unforgettable. Those who appreciate a hearty start to their day will find the breakfast offerings plentiful and comprehensive, including tasty pancakes, various types of eggs and fresh fruit, coffee and oatmeal.
The breakfast is often included in the room price, adding significant value to the stay. Guests have praised not only the quality and variety of the food but also the friendly and attentive service provided by the staff. Although some reviews mentioned that breakfast portions could be small or not particularly flavorful to their liking, these were exceptions rather than the norm. Overall, the breakfast at Eco Hotel Uxlabil Atitlan is highly regarded and contributes positively to the guest experience, making it a memorable highlight of many visitors' stays.
Dinner
Eco Hotel Uxlabil Atitlan's on-site restaurant receives mixed feedback regarding its dining experience. On a positive note, many guests enjoyed delicious organic dishes and praised the excellent service. The dining experience is further enhanced by an amazing view of the lake, making it a highly recommended spot for dinner. Guests also appreciated the quality-to-price ratio and found both breakfast and dinner to be very good with some describing the food as exquisite and varied.
However, several issues were reported by diners. Many guests experienced slow service and lengthy waits for their meals. At times, the restaurant seemed to have a significant portion of its menu items unavailable, leading to frequent changes in orders and limited variety. Some reviewers also found the food to be bland and portions were often smaller than expected. Although breakfast received generally favorable comments, the overall impression of the dinner menu was inconsistent with some guests finding it unsatisfactory or overpriced.
Despite these drawbacks, the restaurant's setting and certain dishes do receive high marks, suggesting there is potential for a memorable dining experience if the service and availability issues are addressed.
Rooms
Eco Hotel Uxlabil Atitlan offers a mix of spacious, cozy and clean rooms with stunning views of Lake Atitlán, providing a comfortable stay for guests. The majority of rooms are praised for their cleanliness with daily housekeeping services ensuring a tidy environment. Guests appreciate the simple yet pleasant decor, which combines rustic elements with a charming atmosphere.
Many of the rooms come with delightful additional features, such as small patios and shared balconies, allowing guests to fully enjoy the area's natural beauty. Hammocks and outdoor seating add to the relaxing vibe of the hotel. Rooms often provide spectacular views of the lake and the hotel’s lovely garden, which further enhances the peaceful ambiance.
Despite the overall positive impressions, some guests noted minor downsides like occasional musty smells, small and dark rooms and issues with dampness. The rustic nature of the hotel means some rooms have less effective sound isolation and harder beds. Additionally, a few reviews mentioned less-than-perfect ventilation and minor leaks.
The hotel maintains a quiet, serene setting right by the lake, providing free access to kayaks and canoes for guests who wish to explore the waters. Massage services are also available on-site for an additional fee. Overall, Eco Hotel Uxlabil Atitlan delivers a charming, comfortable stay enriched by beautiful views and well-kept rooms.
Beds
At Eco Hotel Uxlabil Atitlan, guests have mixed opinions about the beds, but many have found them to be quite comfortable. Comments often highlight that the beds and mattresses lean towards the firmer side, which some guests prefer, though it may not suit everyone's comfort levels. A recurring sentiment is that the beds are generally very comfortable with special mentions of the cozy and clean rooms enhancing the overall experience.
Some visitors mentioned the addition of hammocks and outdoor beds, which add a unique charm to the hotel. While a few reviews indicated that some beds felt small or a bit too hard, many guests have appreciated the overall comfort, particularly noting the pillows.
Amidst varied opinions, a significant number appreciated the bed comfort, contributing positively to their stay, especially combined with the beautiful views of the lake and the exceptional staff service.
Cleanliness
Eco Hotel Uxlabil Atitlan has garnered mixed reviews regarding its cleanliness. On the positive side, many guests have praised the hotel for its cozy and clean facilities with rooms described as large, spacious and extremely clean. Visitors have appreciated the beautiful location and views, coupled with the friendly and helpful staff, who ensure that every need is met. Particularly notable are the eco-friendly practices and well-maintained grounds of the hotel.
However, the hotel has also faced criticism for certain cleanliness issues. Some guests reported that their rooms lacked adequate ventilation, resulting in musty smells. There were occasional complaints about the noise from the road and some rooms being dark. Issues with cleanliness in bathrooms, stained bed linens and towels were also mentioned. Though the hotel overall maintains a clean image, specific incidents of unclean sheets, dirty bathrooms and cobwebs around the bed have been highlighted.
Nonetheless, the general consensus leans positively towards a clean, eco-friendly stay with a friendly atmosphere, making it a decent choice for a relaxing getaway by Lake Atitlan.
Staff
Eco Hotel Uxlabil Atitlan boasts a remarkable team, consistently praised for their friendly and attentive nature. Guests frequently highlight the exceptional friendliness and helpfulness of the staff, who go above and beyond to ensure a comfortable and enjoyable stay. The team is noted for their warm and welcoming demeanor, always ready with a smile and keen to address any queries or needs.
Service at the hotel is consistently described as spectacular with staff members showing genuine care for guests' well-being. Many reviews emphasize the local staff's dedication, showcasing their pride in their work and culture. Guests appreciate the personalized attention they receive, often remarking on the staff's willingness to help and their proactive approach to solving any issues.
A particularly praised aspect is the attentiveness of the team, ensuring that every detail is taken care of during guests' stays. The restaurant service is also highlighted with mentions of delicious food accompanied by excellent staff attention. Overall, the kindness and exceptional service of the hotel staff appear to significantly enhance the guest experience, making Eco Hotel Uxlabil Atitlan a standout choice for those visiting the area.
Wi-Fi
Eco Hotel Uxlabil Atitlan offers a serene escape with stunning lake views and tranquil surroundings, but its Wi-Fi service is a mixed bag according to guest reviews. While some guests reported having good Wi-Fi and excellent internet in certain areas, others noted significant issues. The general consensus indicates that Wi-Fi is functional in common areas like the restaurant and reception, where the signal tends to be stronger. However, the connectivity in the rooms, especially those located towards the edge of the property or in bungalows, is often weak or entirely absent. For those needing reliable internet access, the common areas are the best bet, as in-room Wi-Fi appears to be an area in need of improvement. Overall, the Wi-Fi situation is not the hotel's strong point, but the serene lake environment offers a compelling distraction from digital connectivity challenges.
Parking
Eco Hotel Uxlabil Atitlan offers a parking lot that guests generally appreciate for its safety and privacy. While it's recommended to arrive through the hotel's parking lot, guests should be aware that the parking space is relatively small and limited. The entrance to the parking lot is noted to be somewhat narrow and the access between the parking lot and the hotel can be a bit challenging, especially when handling luggage. The route from the parking lot may feel neglected, which could complicate the experience for visitors. Nonetheless, the presence of a dedicated parking area adds convenience for guests traveling by car.
Family
Eco Hotel Uxlabil Atitlan offers a tranquil escape, particularly suited for families with children. Guests appreciate the family-friendly atmosphere, which makes it a great hotel to relax with loved ones. Activities such as kayaking and playing volleyball or badminton ensure that kids have a wonderful time. The proximity to a beautiful playground adds to the delightful experience for younger guests. The hotel's garden and patio provide a serene setting, perfect for unwinding. Additionally, the shared balcony area with hammocks and sofas offers a lovely spot to hang out and enjoy the scenic lakeside views.
3 Star
Eco Hotel Uxlabil Atitlan offers a beautiful setting with a friendly staff, making it a picturesque destination with a magnificent view of the lake and mountains. While some guests have noted ongoing construction and found the showers a bit cold, many commend the hotel for being good value for money and delivering more than expected in terms of views and staff service. However, the hotel does show signs of needing refurbishment as some rooms appear outdated, humid and noisy with cleanliness needing improvement. Despite these issues, guests find the experience generally aligns with the quality of a three-star hotel, even if it's at the higher end of the price spectrum. Some feel the portions in the restaurant are small compared to other places in San Juan, but overall, the stay is described as very good, especially due to the stunning scenery and attentive service.
No, Eco Hotel Uxlabil Atitlan doesn't have any pool.
No, a spa isn't available at Eco Hotel Uxlabil Atitlan.
Yes, Eco Hotel Uxlabil Atitlan welcomes dogs.
Yes, parking facilities are available at Eco Hotel Uxlabil Atitlan.