Steigenberger Alsik – Hotel & Spa
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Summary of reviewsSteigenberger Alsik – Hotel & Spa in Sønderborg is a highly praised establishment with numerous positive reviews across various facets. Guests frequently commend its exceptional location by the waterfront, providing stunning views of the fjord and Alssund and its proximity to the city center and key attractions, making it a prime spot for both sightseeing and relaxing retreats.
The breakfast experience is celebrated for its vast variety and quality, featuring a lavish buffet that includes regional specialties and fresh ingredients. Guests find the breakfast to be a memorable highlight of their stay. Similarly, the dining options, including the dinner service, receive high praise for their gourmet quality and delicious dishes, although reservations can be challenging due to high demand.
The rooms are well-regarded for their spacious, modern design, cleanliness and comfort with many guests admiring the breathtaking views from higher floors. Cleanliness throughout the hotel is consistently noted with meticulous upkeep of both private and shared spaces, contributing to a welcoming and fresh atmosphere.
The staff at Steigenberger Alsik are frequently recognized for their friendliness, professionalism and helpfulness, enhancing the overall guest experience. Despite occasional mentions of disorganization, the staff's dedication to guest comfort is a standout feature.
Additional amenities like free wifi, which is generally stable and a superb fitness facility featuring state-of-the-art Techno gym equipment, cater well to guest needs. The spa is a notable highlight, offering a serene and beautifully equipped environment with various pools and wellness options, though some guests are surprised by the additional charges for access.
Families also find the hotel accommodating with a cozy atmosphere and spacious family rooms, while business travelers appreciate the business-friendly amenities, including reliable internet and comfortable workspaces.
Beds are generally comfortable, contributing to restful stays, although the pillows receive mixed feedback. The hotel is also noted for its accessibility, providing practical and clean rooms equipped for disabled guests, although a few minor improvements could be made in bathroom design.
Overall, Steigenberger Alsik – Hotel & Spa is celebrated for its combination of luxury, convenience, excellent service and beautiful surroundings, making it a preferred choice for visitors in Sønderborg.
Categories
The breakfast experience is celebrated for its vast variety and quality, featuring a lavish buffet that includes regional specialties and fresh ingredients. Guests find the breakfast to be a memorable highlight of their stay. Similarly, the dining options, including the dinner service, receive high praise for their gourmet quality and delicious dishes, although reservations can be challenging due to high demand.
The rooms are well-regarded for their spacious, modern design, cleanliness and comfort with many guests admiring the breathtaking views from higher floors. Cleanliness throughout the hotel is consistently noted with meticulous upkeep of both private and shared spaces, contributing to a welcoming and fresh atmosphere.
The staff at Steigenberger Alsik are frequently recognized for their friendliness, professionalism and helpfulness, enhancing the overall guest experience. Despite occasional mentions of disorganization, the staff's dedication to guest comfort is a standout feature.
Additional amenities like free wifi, which is generally stable and a superb fitness facility featuring state-of-the-art Techno gym equipment, cater well to guest needs. The spa is a notable highlight, offering a serene and beautifully equipped environment with various pools and wellness options, though some guests are surprised by the additional charges for access.
Families also find the hotel accommodating with a cozy atmosphere and spacious family rooms, while business travelers appreciate the business-friendly amenities, including reliable internet and comfortable workspaces.
Beds are generally comfortable, contributing to restful stays, although the pillows receive mixed feedback. The hotel is also noted for its accessibility, providing practical and clean rooms equipped for disabled guests, although a few minor improvements could be made in bathroom design.
Overall, Steigenberger Alsik – Hotel & Spa is celebrated for its combination of luxury, convenience, excellent service and beautiful surroundings, making it a preferred choice for visitors in Sønderborg.
Hotel with Spa
Features Denmark's largest spa, the Alsik Nordic Spa & Wellness, spanning over four floors with more than 60 different spa and wellness experiences inspired by Nordic nature, including indoor and outdoor pools, saunas, and bathing rituals.
Family Friendly Hotel
A luxurious hotel with spa facilities suitable for families. It is well-located near attractions in Sønderborg, and offers amenities for both relaxation and recreation.
Dog Friendly Hotel
This hotel stands out with its pet-friendly amenities, including beds, treats, and bowls for dogs. The dog welcome package enhances the experience for pet owners, making it a top choice for travelers with canine companions.
Business Hotel
This hotel offers extensive business facilities and services, including modern conference rooms, meeting spaces, and high-speed internet access. It also features a fitness center and spa, providing opportunities for relaxation and wellness after business activities.
Hotel with Parking
This hotel is praised for its excellent parking facilities and convenient location. It offers spacious rooms and a cozy family atmosphere, making it an excellent choice for guests with vehicles.
EV charging stations
Accessible Hotel
This hotel offers specific 'Alsik Accessible' disabled-friendly rooms that are 26.6 m2 and feature a low-level sink, toilet with armrests, and a spacious shower with a bath chair available on request. They also have wheelchair access, hands-free door openers and dispensers, adjustable beds in most rooms, step-free access, and a lift to other floors. Selected accessible rooms have connecting doors for assistants.
Hotel with Gym
This hotel offers a comprehensive wellness experience with a modern fitness center, spa facilities, and spacious rooms, making it ideal for guests focused on health and relaxation. It was also named one of the country's best spa places in 2019.
Hotel for Yoga
This hotel provides extensive spa and wellness facilities, including yoga and meditation spaces. The modern design and serene atmosphere promote relaxation and well-being.
Hotel with EV Charging Stations
This hotel excels with its comprehensive spa facilities combined with EV charging stations, offering a luxurious and convenient experience for EV owners. The combination of relaxation and practicality makes it a top choice.
Hotel for Honeymoon
Romantic Hotel
Guest Reviews
Steigenberger Alsik – Hotel & Spa in Sønderborg boasts an exceptional location that garners high praise from its guests. Situated right by the canal and the waterfront, the hotel offers stunning views of the fjord and Alssund, creating a picturesque setting that enhances the overall experience. Guests appreciate the central location with easy access to the city center, harbor and nearby sights such as the castle, all within a comfortable walking distance of about 10-15 minutes.
The surroundings are described as beautiful and dreamy with many highlighting the hotel's proximity to the charming marina and the newly designed waterfront. It serves as an excellent base for exploring Sønderborg with all major attractions and shopping opportunities just a few steps away. The area is not only ideal for sightseeing but also perfect for a relaxing weekend retreat.
The architecture and interior design of the hotel complement its magnificent setting, offering modern, clean and spacious rooms. The views from the rooms are particularly noted with guests being able to enjoy panoramic scenes of the city and water from their windows. The location is also referred to as prime, central and top-notch, indicating a high level of guest satisfaction with its accessibility and scenic value.
In addition to location, the overall facilities, including a superb breakfast buffet and friendly staff, contribute to the positive reviews. The harmonious combination of luxury, convenience and natural beauty makes Steigenberger Alsik – Hotel & Spa a favored choice for visitors to Sønderborg.
The breakfast at Steigenberger Alsik – Hotel & Spa receives high praise from guests for its exceptional variety, quality and presentation. Described as fantastic and super delicious, the breakfast buffet offers an incredibly large selection of both sweet and savory items, ensuring there is something for everyone. Guests are pleased with the extensive array of cheeses, fresh ingredients and regional specialties that make the breakfast experience memorable. The buffet is often highlighted as being lavish, extravagant and top-notch with some even calling it the best they've ever had at a hotel. Despite mentioning occasional crowdedness and repetitive options, the overwhelming sentiment is that the breakfast is absolutely phenomenal, satisfying and unparalleled. The setting, including a lovely terrace and an inviting atmosphere, also adds to the delightful experience. Overall, the breakfast at Steigenberger Alsik is celebrated for leaving nothing to be desired and consistently impressing guests with its excellence.
Dining at Steigenberger Alsik – Hotel & Spa generally receives high praise from guests. The restaurant is celebrated for its high-quality and exceptionally delicious food with many guests describing their dinner experiences as superb, great and fantastic. Frequent commendations include the excellent and delectable dishes, accompanied by three to six-course menus that showcase gourmet quality, rich flavors and sometimes paired with wines.
Breakfast at the hotel is equally esteemed, often labeled as lavish, outstanding and sumptuous. Guests have consistently enjoyed the substantial morning offerings, adding to the overall positive dining experience.
However, reservations for dinner can be challenging as the restaurant is frequently fully booked, causing some disappointment among guests who were unable to secure a table. Despite these occasional logistical issues, the food quality across both the hotel's restaurant and its associated dining facilities, such as Restaurant Freia with its wonderful location and service, leaves a lasting positive impression.
In summary, dining at Steigenberger Alsik offers a generally wonderful culinary experience with excellent food and service, albeit with some noted difficulties regarding reservation availability.
Steigenberger Alsik – Hotel & Spa in Sønderborg is well-celebrated for its exquisite rooms and stunning views. Guests frequently highlight the spaciousness and modern design of the rooms, noting that they are well-furnished and equipped to a high standard. Many reviews mention the impressive views available from various floors, including breathtaking sights of the water or cityscape, particularly from rooms on higher floors such as the 9th, 12th and 15th.
Cleanliness is a consistent theme with numerous guests appreciating the spotless condition of their accommodations. The comfort of the rooms is also a standout feature with cozy beds and well-designed layouts frequently noted. The decor is modern and tasteful with light colors and stylish touches that enhance the overall ambiance.
Additional amenities like air conditioning, spacious bathrooms and practical furnishings add to the positive experience. Several reviews also praise the hotel's overall design and atmosphere, including its high-quality furniture and luxurious feel. The consistent theme across the feedback is that the rooms are beautifully designed, comfortable and offer spectacular views, making for a memorable stay.
Steigenberger Alsik – Hotel & Spa has received generally positive feedback regarding its beds. Guests frequently described the beds as good, very comfortable and cozy with many appreciating the bedding and mattress quality. Several reviews highlighted the comfort of the beds as one of the major plus points of their stay. Large box spring beds and ergonomic features were especially noted as contributing to a restful experience.
Some guests did find the beds a bit hard and there were mentions of the beds being narrow, but these concerns were less common in comparison to the positive remarks. While the general experience of bed comfort was praised, the pillows received mixed feedback. Some found them lacking in support, too soft or thin, which detracted from their overall sleeping comfort.
In summary, the beds at Steigenberger Alsik are largely seen as comfortable and inviting, though pillow comfort could be improved to enhance the overall sleep experience.
Steigenberger Alsik – Hotel & Spa stands out for its remarkable cleanliness, consistently impressing guests with its high standards. The rooms and bathrooms are frequently highlighted for their cleanliness, appearing spotless and well maintained. Many visitors describe the hotel as very clean, neat and tidy throughout with an atmosphere of newness and modernity adding to the appeal.
Guests appreciate the tidy and well-maintained environment, noting that the rooms are meticulously cleaned with sanitary conditions. The cleanliness extends to shared spaces around the hotel, emphasizing a well-maintained and immaculate image. Even the materials and furnishings in the rooms are chosen with cleanliness in mind, ensuring a pleasant stay.
However, some reviews indicate occasional lapses in thoroughness, such as dusty corners and missed spots under beds and along floor panels. A few noted issues with room service not fully meeting the high expectations set by the hotel's otherwise outstanding standards. Despite these minor setbacks, the overall opinion sways positively with many guests finding the cleanliness of the hotel to be exceptional and praiseworthy.
The Steigenberger Alsik – Hotel & Spa stands out for its remarkable staff, earning high praise from numerous guests for their friendliness, professionalism and accommodating nature. Guests frequently noted the attentiveness and helpfulness of the team with many describing the staff as exceptionally friendly, polite and service-minded. Several reviews highlighted the staff's ability to make guests feel welcome and well-cared for, contributing to an overall pleasant and enjoyable stay.
The hotel’s fitness facilities, equipped with high-end Techno gym equipment, also received positive mentions, indicating a well-rounded experience for those looking to maintain their fitness routine while traveling. The breakfast buffet was another highlight with guests calling it truly delicious.
While the hotel generally excels in providing good service, there were occasional mentions of disorganization and difficulties in reaching staff, particularly at the reception. However, these instances were overshadowed by the overwhelmingly positive feedback about the hotel staff’s kindness and efficiency.
In summary, the Steigenberger Alsik – Hotel & Spa offers an inviting atmosphere with a highly praised team dedicated to ensuring a comfortable and enjoyable stay for all guests.
The wifi at Steigenberger Alsik – Hotel & Spa generally receives positive feedback for its stability, enabling guests to work efficiently and conduct video calls without interruption. Many guests appreciated the inclusion of wifi in their stay. The TV's Chromecast feature also functions well, providing a seamless entertainment experience. However, some guests faced issues with access and bad connection in their rooms and a few were inconvenienced by the location of the wifi router. Despite these occasional drawbacks, the overall consensus leans towards a satisfactory internet experience.
Steigenberger Alsik – Hotel & Spa offers an exceptional spa experience that guests frequently praise as being top-notch, beautiful and fantastically equipped with modern facilities. Many highlight the calming atmosphere and the various pools, including the notable outdoor infinity pool that offers a unique evening experience with underwater music. The wellness area is well-maintained, clean and offers a diverse range of options, from saltwater pools to excellent Nordic spa facilities and saunas.
Guests have enjoyed wonderful hours in the spa, finding it quiet and relaxing with beautiful views. The spa complements lovely rooms and delicious food, making it a go-to for a luxury well-being retreat. Nevertheless, many visitors are caught off guard by the additional charges required to access the spa, finding the fees overpriced and feeling they should have been better informed beforehand. Despite this, the overall consensus is that the spa area is unsurpassed and worth the visit, provided visitors are aware of the extra costs involved.
Steigenberger Alsik – Hotel & Spa boasts an exceptional fitness experience, frequently praised by guests for its state-of-the-art facilities from Techno Gym. The gym is consistently described as fantastic, well-equipped and modern, ensuring guests have access to high-quality equipment. Reviews highlight the large, free fitness room, which is maintained to a very high standard and kept clean. The fitness center, described as having everything needed for a comprehensive workout, provides an excellent environment for those prioritizing their fitness regimen during their stay.
Steigenberger Alsik – Hotel & Spa offers a wonderful experience for families, providing a cozy family atmosphere and spacious family rooms. The hotel is very accommodating for children, making it an excellent choice for a stay with little ones. Activities and amenities geared towards kids make this hotel particularly comfortable and enjoyable for young guests. While there is no dedicated kids corner, the overall environment remains welcoming and family-friendly. Guests have expressed satisfaction with meal times, noting that even their youngest family members enjoyed the food. The stunning views and hearty breakfast further enhance the family-friendly appeal of this hotel.
Steigenberger Alsik – Hotel & Spa is highly regarded for its business-friendly environment, ideal for corporate travelers. The hotel offers excellent business amenities, including a reliable and stable internet connection that supports video calls effortlessly. Guests frequently highlight the availability of good desks in rooms, making it convenient to work in a comfortable setting. Meeting rooms and a business center on-site provide additional facilities necessary for professional engagements. The hotel is deemed perfect for business trips with multiple visitors affirming its suitability for work stays and business meetings. Although some reviews mention that the pricing may be high for business trips, the overall sentiment underscores its value for business-related travel needs.
Steigenberger Alsik – Hotel & Spa provides an excellent option for guests with disabilities, emphasizing accessibility throughout its premises. The hotel offers spacious and well-furnished rooms featuring spectacular views over the fjord, ensuring a comfortable stay for everyone. With practical and clean rooms that are wheelchair accessible, it is easy for guests to navigate the premises. Handicap rooms are available and equipped with accessible bathrooms, making it convenient for disabled guests. The service is easily accessible, contributing to a seamless experience.
However, a couple of guests noted a lack of specific handles in the bathroom to hold onto while showering and necessary signage for older guests. Despite these minor points, overall accessibility is commendable with no significant accessibility issues reported and the hotel is centrally located allowing for excellent access. Though the ambiance somewhat resembled a hospital for some, it did not significantly detract from the positive accessibility features provided by the hotel.
Steigenberger Alsik – Hotel & Spa is portrayed by guests as an idyllic romantic getaway, making it a prime choice for honeymooners. The hotel's romantic location and delightful ambiance contribute to a lovely and memorable experience for couples. Considered a great honeymoon destination, it offers a specific honeymoon package, adding to its appeal. Reviews highlight the top-notch service and the cleanliness of the amenities, ensuring a comfortable stay. Guests also appreciated the cozy café, which complements the overall romantic atmosphere. The hotel seems to effortlessly deliver a top-of-the-class romantic experience, cementing its status as an ideal honeymoon destination.
Steigenberger Alsik – Hotel & Spa provides excellent yoga facilities that have impressed its guests. The hotel offers a well-equipped yoga room and conducts good yoga sessions, catering to those looking to unwind and stay active during their stay. Guests particularly highlight the top-notch yoga classes and instructors with some mentioning an exceptional first-day experience. While most reviews emphasize the availability of yoga classes, there have been occasional remarks about the absence of yoga options. Despite this, the majority of feedback reflects positively on the quality and availability of yoga activities, making it a favorable choice for yoga enthusiasts.
The Steigenberger Alsik – Hotel & Spa is praised for its romantic ambiance, making it an ideal destination for couples seeking a getaway. A stay under the stars in a cozy atmosphere, complemented by relaxing spa activities, sets a serene mood for romance. The on-site restaurant enhances the experience with a particularly romantic setting and the hotel rooms offer breathtaking, romantic views that further elevate the sense of intimacy. Described as having a perfect blend of romantic accommodations and cozy areas to unwind, the hotel's beautiful location and the view from the Point of View are frequently highlighted. Positioned as a fine mid-range option, it stands out as a wonderful choice for a romantic weekend or a relaxing escape for couples.
Steigenberger Alsik – Hotel & Spa emerges as a standout choice for travelers with dogs, offering a variety of pet-friendly amenities that ensure canine guests feel welcome. The hotel goes the extra mile with thoughtful touches like beds, treats and bowls for dogs, creating an accommodating environment for families with pets. The dog welcome package is another notable feature, enhancing the experience for pet owners.
The hotel's location is another advantage with everything within walking distance, making it convenient for leisurely strolls with furry friends. While there are occasional mentions of the hotel not being suitable for pets, the majority of the reviews highlight the positive aspects of its dog-friendly nature.
In addition to its pet accommodations, Steigenberger Alsik – Hotel & Spa is also praised for its good service, excellent food and magnificent room views. Guests particularly enjoy the great breakfast and location, further cementing the hotel's reputation as a welcoming and convenient choice for dog owners.
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Location
The surroundings are described as beautiful and dreamy with many highlighting the hotel's proximity to the charming marina and the newly designed waterfront. It serves as an excellent base for exploring Sønderborg with all major attractions and shopping opportunities just a few steps away. The area is not only ideal for sightseeing but also perfect for a relaxing weekend retreat.
The architecture and interior design of the hotel complement its magnificent setting, offering modern, clean and spacious rooms. The views from the rooms are particularly noted with guests being able to enjoy panoramic scenes of the city and water from their windows. The location is also referred to as prime, central and top-notch, indicating a high level of guest satisfaction with its accessibility and scenic value.
In addition to location, the overall facilities, including a superb breakfast buffet and friendly staff, contribute to the positive reviews. The harmonious combination of luxury, convenience and natural beauty makes Steigenberger Alsik – Hotel & Spa a favored choice for visitors to Sønderborg.
Breakfast
Dinner
Breakfast at the hotel is equally esteemed, often labeled as lavish, outstanding and sumptuous. Guests have consistently enjoyed the substantial morning offerings, adding to the overall positive dining experience.
However, reservations for dinner can be challenging as the restaurant is frequently fully booked, causing some disappointment among guests who were unable to secure a table. Despite these occasional logistical issues, the food quality across both the hotel's restaurant and its associated dining facilities, such as Restaurant Freia with its wonderful location and service, leaves a lasting positive impression.
In summary, dining at Steigenberger Alsik offers a generally wonderful culinary experience with excellent food and service, albeit with some noted difficulties regarding reservation availability.
Rooms
Cleanliness is a consistent theme with numerous guests appreciating the spotless condition of their accommodations. The comfort of the rooms is also a standout feature with cozy beds and well-designed layouts frequently noted. The decor is modern and tasteful with light colors and stylish touches that enhance the overall ambiance.
Additional amenities like air conditioning, spacious bathrooms and practical furnishings add to the positive experience. Several reviews also praise the hotel's overall design and atmosphere, including its high-quality furniture and luxurious feel. The consistent theme across the feedback is that the rooms are beautifully designed, comfortable and offer spectacular views, making for a memorable stay.
Beds
Some guests did find the beds a bit hard and there were mentions of the beds being narrow, but these concerns were less common in comparison to the positive remarks. While the general experience of bed comfort was praised, the pillows received mixed feedback. Some found them lacking in support, too soft or thin, which detracted from their overall sleeping comfort.
In summary, the beds at Steigenberger Alsik are largely seen as comfortable and inviting, though pillow comfort could be improved to enhance the overall sleep experience.
Cleanliness
Guests appreciate the tidy and well-maintained environment, noting that the rooms are meticulously cleaned with sanitary conditions. The cleanliness extends to shared spaces around the hotel, emphasizing a well-maintained and immaculate image. Even the materials and furnishings in the rooms are chosen with cleanliness in mind, ensuring a pleasant stay.
However, some reviews indicate occasional lapses in thoroughness, such as dusty corners and missed spots under beds and along floor panels. A few noted issues with room service not fully meeting the high expectations set by the hotel's otherwise outstanding standards. Despite these minor setbacks, the overall opinion sways positively with many guests finding the cleanliness of the hotel to be exceptional and praiseworthy.
Staff
The hotel’s fitness facilities, equipped with high-end Techno gym equipment, also received positive mentions, indicating a well-rounded experience for those looking to maintain their fitness routine while traveling. The breakfast buffet was another highlight with guests calling it truly delicious.
While the hotel generally excels in providing good service, there were occasional mentions of disorganization and difficulties in reaching staff, particularly at the reception. However, these instances were overshadowed by the overwhelmingly positive feedback about the hotel staff’s kindness and efficiency.
In summary, the Steigenberger Alsik – Hotel & Spa offers an inviting atmosphere with a highly praised team dedicated to ensuring a comfortable and enjoyable stay for all guests.
Wi-Fi
Spa
Guests have enjoyed wonderful hours in the spa, finding it quiet and relaxing with beautiful views. The spa complements lovely rooms and delicious food, making it a go-to for a luxury well-being retreat. Nevertheless, many visitors are caught off guard by the additional charges required to access the spa, finding the fees overpriced and feeling they should have been better informed beforehand. Despite this, the overall consensus is that the spa area is unsurpassed and worth the visit, provided visitors are aware of the extra costs involved.
Gym
Family
Business
Accessible
However, a couple of guests noted a lack of specific handles in the bathroom to hold onto while showering and necessary signage for older guests. Despite these minor points, overall accessibility is commendable with no significant accessibility issues reported and the hotel is centrally located allowing for excellent access. Though the ambiance somewhat resembled a hospital for some, it did not significantly detract from the positive accessibility features provided by the hotel.
Honeymoon
Yoga
Romantic
Dog Friendly
The hotel's location is another advantage with everything within walking distance, making it convenient for leisurely strolls with furry friends. While there are occasional mentions of the hotel not being suitable for pets, the majority of the reviews highlight the positive aspects of its dog-friendly nature.
In addition to its pet accommodations, Steigenberger Alsik – Hotel & Spa is also praised for its good service, excellent food and magnificent room views. Guests particularly enjoy the great breakfast and location, further cementing the hotel's reputation as a welcoming and convenient choice for dog owners.
No, Steigenberger Alsik – Hotel & Spa doesn't have any pool.
Yes, a spa is available at Steigenberger Alsik – Hotel & Spa.
Yes, Steigenberger Alsik – Hotel & Spa welcomes dogs.
Yes, parking facilities are available at Steigenberger Alsik – Hotel & Spa.
Yes, Steigenberger Alsik – Hotel & Spa has a gym.
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