Comfort Inn - Pocono Mountains
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Summary of reviewsComfort Inn - Pocono Mountains is praised primarily for its excellent location nestled in the scenic region of the Pocono Mountains. This prime location is easy to find off the highway and is close to myriad local attractions, dining options and essential services. The proximity to key sites such as the Pocono Raceway and Jack Frost Ski Resort is ideal for those with specific plans, making the hotel a practical choice for leisure and sightseeing.
Breakfast-related feedback features mixed reviews. Positively, the breakfast is appreciated for its variety and cleanliness with specific highlights like the cinnamon waffle. However, there were suggestions for extended hours, improvement in food quality and more attentive replenishment of supplies to enhance the overall breakfast experience.
Guests’ experiences with the rooms vary. The rooms are generally clean, comfortable and accompanied by friendly staff and enjoyable amenities like the pool and game room. The beds, in particular, receive high marks for comfort. Nevertheless, some maintenance issues, unpleasant smells and minor cleanliness lapses are noted, indicating areas in need of improvement.
Cleanliness emerges as a significant concern across reviews. Numerous guests report dirty rooms and common areas, issues with housecleaning services, mold in bathrooms and a general lack of maintenance. While there are mentions of a peaceful atmosphere, the persistently noted dated and unkempt state of the property detracts from the overall guest experience.
The staff at Comfort Inn - Pocono Mountains redeem the guest experience significantly. Described as friendly, helpful and accommodating, the staff, especially the front desk team, receive consistent praise. Although there are isolated mentions of less courteous behavior, the positive interactions with staff contribute greatly to guest satisfaction.
The indoor pool is a well-loved feature, especially for families. It is generally clean, of a good size and appreciated by both children and parents. Despite some construction-related disturbances and minor cleanliness issues, the pool, along with the comfortable beds and amiable staff, enhances the overall stay.
In summary, while Comfort Inn - Pocono Mountains excels in location and customer service, it faces considerable challenges in terms of cleanliness and maintenance. The breakfast experience is largely positive with some areas needing improvement. The comfortable beds and the family-friendly pool further underscore the hotel’s potential as a favorable choice for travelers visiting the area.
Categories
Breakfast-related feedback features mixed reviews. Positively, the breakfast is appreciated for its variety and cleanliness with specific highlights like the cinnamon waffle. However, there were suggestions for extended hours, improvement in food quality and more attentive replenishment of supplies to enhance the overall breakfast experience.
Guests’ experiences with the rooms vary. The rooms are generally clean, comfortable and accompanied by friendly staff and enjoyable amenities like the pool and game room. The beds, in particular, receive high marks for comfort. Nevertheless, some maintenance issues, unpleasant smells and minor cleanliness lapses are noted, indicating areas in need of improvement.
Cleanliness emerges as a significant concern across reviews. Numerous guests report dirty rooms and common areas, issues with housecleaning services, mold in bathrooms and a general lack of maintenance. While there are mentions of a peaceful atmosphere, the persistently noted dated and unkempt state of the property detracts from the overall guest experience.
The staff at Comfort Inn - Pocono Mountains redeem the guest experience significantly. Described as friendly, helpful and accommodating, the staff, especially the front desk team, receive consistent praise. Although there are isolated mentions of less courteous behavior, the positive interactions with staff contribute greatly to guest satisfaction.
The indoor pool is a well-loved feature, especially for families. It is generally clean, of a good size and appreciated by both children and parents. Despite some construction-related disturbances and minor cleanliness issues, the pool, along with the comfortable beds and amiable staff, enhances the overall stay.
In summary, while Comfort Inn - Pocono Mountains excels in location and customer service, it faces considerable challenges in terms of cleanliness and maintenance. The breakfast experience is largely positive with some areas needing improvement. The comfortable beds and the family-friendly pool further underscore the hotel’s potential as a favorable choice for travelers visiting the area.
Inn with Parking
This hotel offers parking facilities for guests. Convenient on-site parking is provided.
Inn with Rooms With Jacuzzi / Hot-tub
Certain rooms come with jacuzzi tubs, providing a relaxing option after exploring the Poconos. It offers standard amenities and a convenient location for outdoor enthusiasts.
Inn with Indoor Pool
This hotel features a heated indoor pool and a hot tub. The pool area is described as being surrounded by nature, offering a relaxing environment for guests.
Inn near Ski Resorts
Inn for Honeymoon
Dog Friendly Inn
Inn with Swimming Pool
Indoor Pool
Guest Reviews
Nestled in the scenic Pocono Mountains region, Comfort Inn offers a prime location that guests consistently praise for its convenience and accessibility. The hotel is notably easy to find, situated just off the highway, making it a breeze for travelers to reach their destination without any hassle. Guests appreciate its strategic position, close to a variety of local attractions, eating places and essential services like gas stations and restaurants.
For those with specific plans, the hotel's proximity to local venues and major attractions, including the Pocono Raceway and Jack Frost Ski Resort, is a significant advantage. Many guests highlight that the hotel is positioned just 30-40 minutes away from various points of interest, making day trips and sightseeing remarkably accessible. Additionally, the location is perfect for travelers attending specific events or visiting nearby landmarks, ensuring that guests are right where they need to be.
Despite some comments about the dated decor and unusual layout of the reception area, the exceptional location and easy commuting options overshadow these minor inconveniences. With a location that is both practical and close to everything that the beautiful Pocono Mountains have to offer, Comfort Inn stands out as an ideal choice for travelers looking to experience the area.
The breakfast experience at Comfort Inn - Pocono Mountains receives mixed reviews with various strengths and weaknesses. Many guests describe the breakfast as good, decent or very good, appreciating the variety and selection available. The cinnamon waffle, in particular, gets a specific nod. The complimentary breakfast is noted for being clean and organized, adding value to the stay.
However, the breakfast hours could be more convenient with some guests suggesting an extension beyond 9 am. Some reviews mention issues like watery scrambled eggs, floppy bacon and a limited selection of breakfast items. Guests have also pointed out that supplies were not always replenished promptly and noted occurrences of inattentive staff.
Despite some shortcomings such as the toaster working on only one side and moments of simplicity or lack of excitement in the menu, breakfast at Comfort Inn - Pocono Mountains has its highlights. The positive remarks about the food quality and the overall breakfast atmosphere often make it a notable aspect of the hotel stay, even as areas for improvement are clearly identified.
The guest reviews of 'Comfort Inn - Pocono Mountains' highlight a mix of experiences regarding the rooms. Positively, many guests appreciated that the rooms were clean, comfortable and accommodating. The beds garnered praise for their comfort and guests also enjoyed the friendly staff and some of the amenities such as the suite, pool and game room. Despite these positive aspects, there were several issues mentioned. Some rooms suffered from maintenance problems, including rusty fixtures and poor repairs in the bathroom. A few guests reported unpleasant smells and cleanliness issues like popcorn on the floor and dirty areas in specific rooms. Additionally, there were occasional complaints about malfunctioning appliances, such as a non-working fridge and some hallways and common areas emitting moldy odors. Overall, while the rooms are mostly clean and comfortable, there are areas in need of improvement.
Guests frequently comment on the comfort of the beds at Comfort Inn - Pocono Mountains with many describing them as very comfortable. Positive remarks highlight the beds being excellent and conducive to a restful sleep. However, there were a few instances where guests found the beds to be uncomfortable or even dirty. Overall, the comfort of the beds is a noted highlight, though mixed experiences regarding cleanliness and comfort were occasionally mentioned.
Comfort Inn - Pocono Mountains faces significant cleanliness issues, according to guest reviews. Many reported dirty rooms and facilities, including grimy carpets in hallways and sticky floors. Specific complaints frequently involve bathrooms with mold on ceilings, unclean toilets and offensive odors noted multiple times. Housekeeping services also appeared inconsistent, leaving some guests feeling neglected. The overall maintenance of the hotel seems lacking with broken lighting fixtures and run-down areas like the hallways and elevators. Unfortunately, the hotel's impression as dated and poorly maintained adds to the overall dissatisfaction. Despite these issues, there was a mention of the property being relatively peaceful. Nonetheless, notable attention to cleanliness and general maintenance is necessary to improve the guest experience.
The staff at Comfort Inn - Pocono Mountains consistently received high praise in guest reviews for their friendliness and helpfulness. Descriptions such as super friendly, nice and amazing were common, reflecting a strong positive impact on guests' experiences. The front desk staff, in particular, were highlighted for their pleasant and attentive service with specific mentions of them being both friendly and helpful. Barbara from the front desk received mixed feedback with some guests appreciating her help, while a couple noted a less than courteous attitude. Overall, guests found the hotel staff to be kind, easy to deal with and accommodating, contributing positively to their stays.
Guests of Comfort Inn - Pocono Mountains frequently highlight the hotel's indoor pool as a family-friendly feature. Many parents noted that their children loved the pool and it was particularly appreciated by those with toddlers. Reviewers also mentioned that the pool area was generally clean with a nice size, contributing to an overall enjoyable experience. Despite some comments about cleanliness issues and occasional construction, the pool was often described as a well-maintained and enjoyable amenity. The pool's presence alongside comfortable bedding and friendly staff made for an enjoyable stay for many guests.
Location Show Map
Location
For those with specific plans, the hotel's proximity to local venues and major attractions, including the Pocono Raceway and Jack Frost Ski Resort, is a significant advantage. Many guests highlight that the hotel is positioned just 30-40 minutes away from various points of interest, making day trips and sightseeing remarkably accessible. Additionally, the location is perfect for travelers attending specific events or visiting nearby landmarks, ensuring that guests are right where they need to be.
Despite some comments about the dated decor and unusual layout of the reception area, the exceptional location and easy commuting options overshadow these minor inconveniences. With a location that is both practical and close to everything that the beautiful Pocono Mountains have to offer, Comfort Inn stands out as an ideal choice for travelers looking to experience the area.
Breakfast
However, the breakfast hours could be more convenient with some guests suggesting an extension beyond 9 am. Some reviews mention issues like watery scrambled eggs, floppy bacon and a limited selection of breakfast items. Guests have also pointed out that supplies were not always replenished promptly and noted occurrences of inattentive staff.
Despite some shortcomings such as the toaster working on only one side and moments of simplicity or lack of excitement in the menu, breakfast at Comfort Inn - Pocono Mountains has its highlights. The positive remarks about the food quality and the overall breakfast atmosphere often make it a notable aspect of the hotel stay, even as areas for improvement are clearly identified.
Rooms
Beds
Cleanliness
Staff
Pool
Yes, Comfort Inn - Pocono Mountains has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Comfort Inn - Pocono Mountains.
Yes, Comfort Inn - Pocono Mountains welcomes dogs.
Yes, parking facilities are available at Comfort Inn - Pocono Mountains.
No, Comfort Inn - Pocono Mountains doesn't have a gym.
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