Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsQuest on Hobson Serviced Apartments in Auckland is highly praised for its central location, making it an ideal spot for exploring the city. Situated close to major attractions like the Sky Tower, Queen Street and the Viaduct, the apartments offer convenient access to numerous restaurants, cafes, shops and supermarkets. The nearby airport bus stop also ensures easy transit for travelers, despite minor inconveniences such as nighttime construction noise.
The apartments themselves are well-equipped with essential amenities including cooking facilities, laundry services and balconies that offer city views. Many guests commend the spacious and modern interiors, comfortable bedding and excellent shower pressure. Although there are occasional mentions of minor maintenance issues and outdated appearances, the overall sentiment is largely favorable. The value for money is frequently highlighted with guests pleasantly surprised by room upgrades and the overall quality of their stays.
Cleanliness at Quest on Hobson receives mixed feedback. While many guests describe the apartments as clean, spacious and well-maintained, some point out areas needing improvement, such as dirty windows, stained carpets and remnants of food stains. Despite this, the majority of reviews reflect a high level of satisfaction with the cleanliness and comfort provided.
The staff at Quest on Hobson are repeatedly praised for their exceptional service. Guests note the friendliness, attentiveness and professionalism of the reception and housekeeping teams with specific mentions of standout staff members. The team’s helpfulness extends to offering local area knowledge and assisting with transportation arrangements. While there are occasional mentions of staff unavailability, particularly during late hours, the overall impression is that the staff significantly enhance the guest experience.
WiFi service at the apartments varies with many guests finding the free WiFi decent and satisfactory for their needs. However, some report issues with slow or unstable connections and limited entertainment options. While the WiFi works well for many, there is room for improvement in terms of speed and reliability.
Parking presents some challenges with limited and narrow spaces that can be difficult for larger vehicles. Paid parking options are available but can be expensive and difficult to book in advance. Nonetheless, the central location provides easy access to shops and restaurants, making the overall experience practical for urban explorers.
The nightlife around Quest on Hobson offers easy access to a variety of dining and shopping options. Guests appreciate the convenience of nearby restaurants and the proximity to entertainment venues like Sky City Casino. However, some concerns are raised about antisocial behavior and noise from nearby pubs.
Regarding the beds, the majority of feedback is positive with guests finding them comfortable and conducive to a good night’s sleep. Some guests, however, feel that the mattresses are too firm and would benefit from upgrades.
Overall, Quest on Hobson Serviced Apartments is recognized for its strategic location, spacious and well-equipped accommodations and excellent customer service, making it a suitable choice for both short visits and extended stays. The areas for improvement, such as WiFi consistency and parking facilities, are relatively minor compared to the numerous positive aspects appreciated by guests. Show more
Read review summaries for all categories
Categories
Accessible Aparthotel
Accessible studio apartments are available at this property. The hotel offers wheelchair access and wheelchair-accessible facilities. Accessible parking is also provided for guests. The building has a lift for access to upper floors, and facilities for disabled guests, including accessible toilets and bathrooms.
Aparthotel Taking Steps Towards Sustainability
Aparthotel for Honeymoon
Romantic Aparthotel
Aparthotel near Nightlife Spots
Aparthotel with Parking
Room Types
Studio ApartmentFeatures an open-plan living area, work desk, kitchenette and en suite bathroom.
Please note there is no capacity for additional guests.
One-Bedroom ApartmentIncludes a full kitchen, separate lounge area, laundry facilities and private bathroom.
Please note that the price is based on 2 guests. Maximum occupancy is 3 (extra charges apply, see Hotel Policies).
Two-Bedroom Apartment - InterconnectingFeatures 2 separate bedrooms, full kitchen facilities, laundry facilities and lounge area. Each bedroom has its own private bathroom.
Please note that the price is based on 4 guests. Maximum occupancy is 5 (extra charges apply, see Hotel Policies).
Our two bedroom Interconnecting apartment is a combination of a studio and a one-bedroom apartment with an interconnected access via a private foyer. A large 55 square meter apartment (600 square feet) apartment offers a fully equipped kitchen. T Business guests are catered for by way of internet connections in every room, direct dial and voice messaging on room phones as well as a table and chairs, giving room to create one’s own individual workspace.
Bedding configuration: 1 king and 2 singles or 2 x Kings, rollaway for 5th person available @ $40.00 per night
One-Bedroom Executive Suite Located on the top 3 floors, this apartment features a full kitchen, laundry facilities and a large deck with harbour views. Offers 2 flat-screen TVs with satellite channels.
Please note the price is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies).
Two-Bedroom Executive SuiteThis top-floor apartment features a kitchen, laundry facilities and 2 flat-screen TV with satellite channels.
Please note the price is based on 4 guests. Maximum occupancy is 5 guests (see Hotel Policies).
Guest Reviews
7.9
Good
Location
Quest on Hobson Serviced Apartments boasts a remarkably central location in Auckland, making it an ideal base for exploring the city. Guests consistently highlight its proximity to major attractions such as Sky Tower, Queen Street and the Viaduct. The airport bus stop is conveniently nearby, ensuring smooth transit for travelers.
The abundance of nearby restaurants, cafes, shops and supermarkets ensures that all needs are catered for. The central setting offers easy access to Auckland's public transport network, making it especially handy for those needing to navigate around the CBD. While some reviews mentioned nighttime activity and construction work in the area, most guests found the location's advantages far outweighed these minor inconveniences.
The apartments are well-equipped with essential amenities, including cooking facilities and laundry services, adding convenience and comfort to the stay. The spacious rooms and balconies with city views, particularly of the Sky Tower, amplify the appeal. Overall, Quest on Hobson Serviced Apartments is praised for its superb location, fitting for both short visits and extended stays.
Rooms
Quest on Hobson Serviced Apartments offers a mixed experience but generally receives positive feedback for its central location and spacious, well-appointed rooms. Guests appreciate the clean and comfortable environment with ample amenities such as washers, dryers and fully equipped kitchens. The apartments are described as roomy, making them suitable for both short and long stays. Many guests mention the modern, well-furnished interiors and the convenience of having separate living areas and balconies.
Although a few reviews cite minor inconveniences such as broken items, noisy mornings and non-functional air conditioning, the overall sentiment is favorable. There are occasional remarks about outdated appearances and the need for deeper cleaning, but these seem to be outweighed by the positive aspects like excellent shower pressure and comfortable bedding.
Guests often highlight the advantageous location within walking distance of the CBD and major city attractions. The facilities, including spacious bathrooms and good kitchen setups, further enhance the stay experience. The property frequently receives compliments on its value for money with several guests expressing pleasant surprises in terms of room upgrades and overall quality.
In summary, while there are areas for improvement, Quest on Hobson stands out for its spacious, well-equipped and centrally located apartments that provide a comfortable and practical base for exploring the city.
Beds
Guests at Quest on Hobson Serviced Apartments have shared a mix of experiences regarding the beds with the majority leaning towards praise for their comfort. Many visitors found the beds to be very comfortable, cozy and conducive to a good night's sleep, often highlighting the abundance of pillows and cushions. Large and spacious beds were also noted, contributing to the overall impression of a restful stay.
However, there's notable feedback about the firmness of the beds. Some guests felt the mattresses were too hard or firm, affecting their comfort levels and a few mentioned that the beds were due for replacement or upgrading. Pillows and bedding quality also received mixed reactions with occasional comments about uncomfortable pillows and insufficient blankets.
Despite some criticisms, many guests appreciated the ease of rest and the peaceful vibe provided by the comfy and cozy beds. Reviews also touched on the quietness of the apartments, even in a city-center location, enhancing the relaxation experience.
In summary, while there are areas for improvement, particularly in mattress firmness and bed maintenance, the general consensus is that the beds at Quest on Hobson Serviced Apartments offer a comfortable resting experience for most guests.
Cleanliness
Quest on Hobson Serviced Apartments receives mixed reviews regarding its cleanliness. Many guests found their rooms very clean, tidy and comfortable, praising the spotless condition, modern updates and overall neatness. The property and facilities were often noted as very clean and well-equipped with some guests even describing the cleanliness as pristine and spotless. Several reviews highlight the apartments as clean, spacious and perfect for their stay, recommending the place due to its high level of cleanliness.
However, a number of reviews also pointed out areas needing improvement. Issues like dirty windows, dusty wardrobes, stained carpets, remnants of food stains and inadequate cleaning services were frequently mentioned. Complaints included bad smells in the rooms, broken fixtures and outdated facilities, indicating a decline in the thoroughness of the cleaning over time. Despite these varying experiences, the overall sentiment leans positively due to the many remarks about clean and comfortable accommodations.
Staff
At Quest on Hobson Serviced Apartments, the sentiment surrounding the staff is overwhelmingly positive, highlighted by numerous reviews praising their friendliness and helpfulness. Guests consistently describe the reception and housekeeping teams as attentive, knowledgeable and quick to respond to any requests. Specific individuals, such as an "amazing lady in reception" and a standout "Kiran," are noted for their exceptional customer service.
The staff's professionalism extends beyond the reception desk with the team being frequently described as courteous, welcoming and supportive. Guests have appreciated the team's local area knowledge and their willingness to assist with tasks such as arranging last-minute transportation. The building's security is also well-regarded, enhanced by a reliable passcode system.
However, there are mentions of areas for improvement, such as occasional unavailability of staff, particularly during late hours and some concerns over room maintenance and cleaning standards. Despite these issues, guests generally felt their stays were pleasant, comfortably aided by the consistently excellent service from the hotel staff. The staff's dedication to ensuring a welcoming and helpful environment significantly contributed to a positive guest experience at Quest on Hobson.
Wi-Fi
Quest on Hobson Serviced Apartments offers a range of WiFi experiences with several positive aspects noted by guests. Many have highlighted good, decent and even excellent WiFi, emphasizing the availability of free WiFi which enabled efficient work. Some reviews have praised the fast WiFi speeds and others have mentioned no issues with connectivity.
However, the feedback is mixed. Some guests have encountered slow or spotty WiFi and described the connection as unreliable or unstable. Instances of weak signals and slow response times were also reported, suggesting that while the WiFi can be satisfactory for many, it might not consistently meet high-speed or stability expectations for all. Additionally, there were comments on the limited entertainment options and a missing advertised Netflix service, which could be a consideration for guests seeking enhanced multimedia access during their stay.
Overall, Quest on Hobson's WiFi service works well for many, but there appears to be room for improvement to ensure a more consistent and reliable experience for all guests.
Parking
Parking at 'Quest on Hobson Serviced Apartments' receives mixed feedback with several guests noting various challenges. The parking facilities are described as limited with tight and narrow spaces, particularly in the basement garage, which can be problematic for larger vehicles. Paid parking is available with options located across the street, though some found it expensive and not easy to book in advance. Additionally, the on-site parking is often full, requiring guests to use nearby public or multi-storey car parks, which may involve separate payments.
Despite these challenges, the hotel is conveniently located close to shops, restaurants and basic necessities, making it a practical choice for urban explorers. Guests appreciate the availability of parking options, even if they come at a cost and require some maneuvering. However, potential visitors should be prepared for the expense and complexity of the parking arrangement when planning their stay.
Nightlife
Quest on Hobson Serviced Apartments offers a prime location for those who appreciate easy access to dining and shopping opportunities. Guests consistently highlight the convenience of being within walking distance to a plethora of restaurants and shops. The area around the hotel has an abundance of food options, making it ideal for those who enjoy exploring different eateries. Additionally, its proximity to Sky City Casino adds another layer of entertainment for visitors.
However, the nightlife scene around the hotel comes with its drawbacks. Some guests have pointed out the presence of antisocial behavior and individuals who appear to be under the influence, particularly noticeable at night around certain areas like Wilson's car park. Music noise from nearby pubs and increased nocturnal activity also seem to be common issues.
Despite these concerns, the overall sentiment leans towards the positive aspects of the location, emphasizing the ease of access to restaurants, cafes and shops.
Accessible
Quest on Hobson Serviced Apartments offers good accessibility for those with mobility challenges and ensures easy access to public areas. Its location is highly convenient for guests relying on public transport, particularly the nearby bus station. The seamless use of a keycard facilitates smooth entry and exit, even after hours. Despite these positive points, guests should be aware that there are occasional issues with the lift service, including long waits and instances when only one elevator is in operation or out of service.
No, Quest on Hobson Serviced Apartments doesn't have any pool.
No, a spa isn't available at Quest on Hobson Serviced Apartments.
No, Quest on Hobson Serviced Apartments doesn't allow dogs.
Yes, parking facilities are available at Quest on Hobson Serviced Apartments.
No, Quest on Hobson Serviced Apartments doesn't have a gym.