Apartamentos Luxury Ciempozuelos
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Summary of reviewsApartamentos Luxury Ciempozuelos is strategically located, offering guests convenient access to nearby cities like Madrid, Aranjuez, and Toledo, making it an appealing base for sightseeing. The spacious and well-organized apartments match the provided photographs, adding to guest satisfaction. However, the location outside Madrid's bustling center might best suit travelers who prefer a quieter setting. The accommodations boast desirable amenities like a TV, with room cleaning staff contributing positively to the overall experience through friendly service. Despite mixed feelings about room decor and maintenance, many guests appreciate the potential and character of the rooms.
The cleanliness of the apartments, however, presents challenges, with reports of dirtiness, unpleasant odors, and leftover trash detracting from the luxury experience promised. Structural issues and a need for better upkeep are evident, though refunds have occasionally been offered concerning cleanliness concerns. While this aspect could be significantly improved, the welcoming nature of some staff members, particularly at reception, adds to guest satisfaction. Nevertheless, inconsistent professionalism and insufficient handling of unexpected situations highlight areas for staff improvement.
Regarding beds, feedback varies; while some find them comfortable, others experience discomfort from noticeable springs and firmness. Housekeeping issues like unprepared bedding and malfunctioning bed lights require attention to enhance guest comfort. Despite the mix of positive and negative elements, Apartamentos Luxury Ciempozuelos offers a promising base with opportunities for improvement in cleanliness, maintenance, and bed quality to better align with the expectations set by its pricing.
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The cleanliness of the apartments, however, presents challenges, with reports of dirtiness, unpleasant odors, and leftover trash detracting from the luxury experience promised. Structural issues and a need for better upkeep are evident, though refunds have occasionally been offered concerning cleanliness concerns. While this aspect could be significantly improved, the welcoming nature of some staff members, particularly at reception, adds to guest satisfaction. Nevertheless, inconsistent professionalism and insufficient handling of unexpected situations highlight areas for staff improvement.
Regarding beds, feedback varies; while some find them comfortable, others experience discomfort from noticeable springs and firmness. Housekeeping issues like unprepared bedding and malfunctioning bed lights require attention to enhance guest comfort. Despite the mix of positive and negative elements, Apartamentos Luxury Ciempozuelos offers a promising base with opportunities for improvement in cleanliness, maintenance, and bed quality to better align with the expectations set by its pricing.
Apartment with Free Wi-Fi
Apartment with Parking
Accessible Apartment
Apartment for Adults Only
Guest Reviews
Nestled in a strategic spot, Apartamentos Luxury Ciempozuelos offers a central location that appeals to travelers eager to explore nearby cities like Madrid, Aranjuez, and Toledo. Guests appreciate its proximity to these areas, making it an ideal base for those interested in sightseeing and discovering local attractions. The apartments are spacious, well-organized, and reflect the photos provided, which adds to the overall satisfaction of those staying there. Despite some challenges with the jacuzzi and occasional issues with external security features, many find the accommodations equipped with desirable amenities such as a TV. However, potential visitors should be aware that while it's very close to Madrid, it may not be in the direct city center. This location may be best suited for younger travelers or those who do not mind a slightly more removed setting from the bustling heart of Madrid. The service alongside the location round out the appeal for those seeking a well-situated and spacious accommodation option outside of the city center.
Apartamentos Luxury Ciempozuelos offers rooms that have left guests with mixed impressions. There are mentions of decor and accessories providing a level of comfort, albeit with more potential if maintenance issues were addressed. Some visitors found the rooms comfortable with charming features such as a jacuzzi, despite it often being in disrepair. The friendly service from staff, particularly the room cleaning personnel, is a highlight for many, contributing to a positive experience. However, the overall state of the accommodations seems to fall short of expectations, with frequent reports of faulty amenities and the need for renovation. Complaints of bright ceiling lights, insufficient heating, and outdated furnishings seem to detract from the anticipated luxury. Despite these issues, the overall atmosphere is appreciated by those who enjoy the character and potential of the rooms.
While staying at Apartamentos Luxury Ciempozuelos, guests have had mixed experiences with the beds. A few visitors found the beds comfortable, allowing for restful sleep. However, the reviews highlight several issues that may detract from a good night's rest. Some guests described the beds as uncomfortable, with noticeable springs and a firmness that is perhaps too hard for some sleepers. Reports of bedding not being properly prepared upon arrival and duvets with holes suggest room for improvement in housekeeping. Additionally, some experienced malfunctioning bed lights. These concerns indicate that while there may be potential for a comfortable stay, enhancements in bed quality and room maintenance could significantly improve guest satisfaction.
Apartamentos Luxury Ciempozuelos has received mixed feedback regarding its cleanliness. Guests have frequently pointed out issues such as dirtiness and unpleasant smells in the rooms, including smells from the jacuzzi and general odors of storage and humidity. It's noted that the rooms sometimes have leftover trash from previous guests, cobwebs, and even personal debris like hairs in the shower. There were also reports of unclean linens, including comforters with stains and an absence of blankets, which added to the discomfort. Structural aspects, such as broken door frames and a poorly maintained shower screen, suggest a need for better upkeep. The facilities, including older furnishings and damp walls, indicate wear and tear that detracts from the overall experience. While refunds were promised to address some of these issues, guests generally agree that the cleanliness and maintenance could be significantly improved to align with the expectations set by the pricing.
The staff at 'Apartamentos Luxury Ciempozuelos' receives a mixed evaluation from guests. Many appreciate the friendliness and attentiveness exhibited by several team members, noting the pleasant check-in experience and the helpfulness of the cleaning staff. Guests frequently mention the positive demeanor of the receptionists, with particular praise for the man at the reception and another team member who were described as very nice and attentive.
However, there are notable exceptions to the generally positive feedback. Some guests encountered challenges during their stay, such as being moved to another room late at night due to a power outage, with insufficient communication or support from staff during these events. The interaction with certain members was described as indifferent or unpleasant, with instances of unprofessional behavior leading to dissatisfaction.
Overall, while there are commendable aspects of the staff's service, there are also significant areas that require improvement, especially in handling unexpected situations and maintaining consistent professionalism across all interactions.
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However, there are notable exceptions to the generally positive feedback. Some guests encountered challenges during their stay, such as being moved to another room late at night due to a power outage, with insufficient communication or support from staff during these events. The interaction with certain members was described as indifferent or unpleasant, with instances of unprofessional behavior leading to dissatisfaction.
Overall, while there are commendable aspects of the staff's service, there are also significant areas that require improvement, especially in handling unexpected situations and maintaining consistent professionalism across all interactions.
No, Apartamentos Luxury Ciempozuelos doesn't have any pool.
No, a spa isn't available at Apartamentos Luxury Ciempozuelos.
No, Apartamentos Luxury Ciempozuelos doesn't allow dogs.
Yes, parking facilities are available at Apartamentos Luxury Ciempozuelos.
No, Apartamentos Luxury Ciempozuelos doesn't have a gym.
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