Hôtel Le National

Delemont 47.36675300, 7.34717100 , Route De Bâle 25 (Show on Map)
6.6
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHôtel Le National in Delémont enjoys a prime location, favored by guests for its convenience and close proximity to the historic city center, Jura Theater and train station. The hotel offers a serene and quiet atmosphere despite being centrally located, making it an excellent choice for a restful and easily accessible stay. The availability of free underground parking further adds to its appeal, particularly for those traveling by car.

Breakfast reviews are mixed; while some guests commend the variety and freshness of the offerings, others find the selection lacking and cite issues with restocking and quality. Dinner experiences, on the other hand, receive high praise from those who have dined at the hotel, highlighting the excellent cuisine and service.

Guests appreciate the spacious and clean rooms, despite some dated decor and occasional maintenance issues. The large, pleasant towels and cleanliness are frequently noted positive attributes, contributing to a comfortable stay. While beds generally receive favorable reviews for their comfort and firmness, opinions on their suitability can vary.

Cleanliness is another area where reviews are mixed; overall, the hotel is described as clean and well-maintained, though there are occasional mentions of cleanliness issues in the bathrooms and some specific shortcomings in housekeeping.

Staff at Hôtel Le National are consistently commended for their friendliness and attentiveness, enhancing the guest experience with their professional and courteous demeanor. However, there are infrequent mentions of staff appearing tired or overwhelmed.

Parking at the hotel is convenient and secure, an appreciated amenity for guests traveling with vehicles. The spacious and comfortable beds further add to the relaxation, particularly for those needing firm support.

While featuring positive attributes, there are noted areas for improvement, especially concerning the outdated accessibility features and some public areas' aesthetics. Updating these elements could significantly enhance the guest experience.

Overall, Hôtel Le National stands out for its strategic location, spacious and clean rooms, friendly staff and convenient parking, making it a commendable choice for visitors exploring Delémont.
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Family Friendly Hotel
Included in lists of family-friendly hotels in Jura, this hotel is considered a suitable accommodation choice for families visiting the area.

Dog Friendly Hotel
This hotel is known to welcome dogs, ensuring a comfortable and convenient stay for pet owners in Delémont. The hotel provides essential amenities for guests traveling with their furry companions.

Hotel with Parking
Provides parking facilities and is situated on Route de Bâle in Delémont, offering convenient access to major roads. The hotel is a good base for exploring the region.

Accessible Hotel

3-Star Hotel

Room Types
Double or Twin Room - small hall at the entrance - bathroom and separate toilet - bathroom is equipped with a bathtub or shower, two sinks, a hair dryer - minibar and free Wi-Fi

Single Room This room comes with a private bathroom with a shower.

Single Room The unit has 1 bed.

Classic Triple Room The unit offers 3 beds.

Guest Reviews
6.6
Rated
Location
Hôtel Le National benefits from an exceptional location that is consistently praised by guests for its convenience and proximity to key points of interest in Delémont. Situated just a few minutes' walk from the historic city center and the Jura Theater, the hotel makes it easy to explore the charming old town on foot. Additionally, its close proximity to the train station further enhances its accessibility for travelers.

Guests appreciate the hotel's setting in a quiet, serene area despite its central location, ensuring restful stays. This, coupled with the large, sunny and spacious rooms, contributes to a comfortable experience. For those driving, the availability of free underground parking adds to the convenience.

Overall, despite some remarks about the hotel's slightly dated decor, Hôtel Le National's strategic and quiet location, along with its comfortable accommodations, earns it positive marks from visitors looking to enjoy Delémont's attractions.

Breakfast
The breakfast experience at Hôtel Le National has received varied feedback from its guests. While some reviews highlight the presence of a good and generous breakfast with a variety of options such as vegetables, fruits and cereals, others point out significant shortcomings. Some guests appreciated that the breakfast buffet is constantly refreshed and enjoyed the offerings at the restaurant.

However, a considerable number of reviews describe the breakfast as simple, minimalist and even meager. Some found the croissants and baguettes not well-cooked and the organization of the buffet was criticized. There were multiple mentions of a lack of adequate restocking with instances where bread, croissants and orange juice ran out early in the morning.

Several guests noted that the breakfast felt below average and insufficient compared to their expectations, especially considering the additional cost. Critics highlighted the breakfast as being disappointing, poor in quality and inadequate in variety. Issues such as the absence of lactose-free options and the breakfast environment not being well-managed were also mentioned.

Overall, while there were positive mentions of good and rich breakfasts, there was a notable amount of dissatisfaction pointing to inconsistencies in the breakfast service at Hôtel Le National.

Dinner
Despite the many mentions of restaurant and bar closures at Hôtel Le National, guests who did experience the dining services had positive impressions. The cuisine was often described as excellent with great dinners enjoyed in the evening. The on-site restaurant, when open, provided top-notch service and offered food that was very good, even with a simple menu considered good value for money. Guests noted satisfaction with their dining experiences, highlighting the quality of the meals. For those unable to dine at the hotel, there are recommendations to explore nearby restaurants for dinner. It's clear that when available, the hotel's dining offerings received commendable reviews for both the service and the quality of the food provided.

Rooms
Hôtel Le National’s rooms are consistently praised for their impressive size, offering a comfortable and spacious stay for guests. Many found the large rooms adequately equipped, often highlighting the cleanliness and serenity. The presence of separate bathrooms and toilets in many rooms was another appreciated feature. While some guests noted that the rooms and their equipment has a retro vibe, reminiscent of the 70s and 80s, the majority felt this did not detract from the overall comfort and maintenance of the space.

The bathroom amenities are generally appreciated, although there have been mentions of difficulties with taps and showers and an overall desire for a more modern touch. Despite some dated elements, the rooms are described as very clean and well-maintained. Large, pleasant towels and clear attention to cleanliness further enhance the comfort. Beds were noted to be comfortable in most cases, although a few guests felt they could be more back-friendly.

In summary, Hôtel Le National’s rooms offer generous space, cleanliness and a quiet atmosphere, ensuring a pleasant stay even if some features feel a bit dated.

Beds
Hôtel Le National generally receives positive remarks regarding its beds with many guests finding them comfortable and well-suited for a good night's sleep. The majority of reviews appreciate the firmness of the bedding, highlighting that it's ideal for those who prefer strong support, particularly for back issues. The beds are often cited as comfortable with some guests noting the bedding appears new and well-maintained.

However, experiences can vary, as some guests found the beds too soft or even uncomfortable. Additionally, there were mentions of separate beds and worn bed covers, which might be seen as minor inconveniences. Overall, the beds at Hôtel Le National seem to provide a satisfactory level of comfort, especially for guests who favor firmer mattresses.

Cleanliness
Hôtel Le National has received mixed reviews regarding its cleanliness with an emphasis on generally positive experiences. Many guests found the hotel to be very clean with rooms that were spacious, well-kept and had clean bedding. Positive remarks frequently mention the hotel as being pleasantly clean with a staff that maintains a quiet and restful atmosphere.

Despite these accolades, there were some concerns raised about the cleanliness of the bathrooms, which were described by some as dirty and in need of renovation. A few guests noted that the overall cleanliness could be improved, citing specific issues such as an old and aged appearance, unclean toilets and lack of proper cleaning by the housekeeping staff. Some isolated incidents included chewing gum stuck to a window and rooms not being swept thoroughly.

While the friendly demeanor of the cleaning staff was appreciated, consistent and thorough cleaning practices remain an area for improvement. In summary, Hôtel Le National offers a clean and comfortable environment for most guests, though attention to detail in cleaning and bathroom maintenance could enhance the overall experience.

Staff
The reviews for Hôtel Le National consistently highlight the positive interactions guests have had with the staff. Many guests reported a friendly welcome upon arrival, noting that the reception team was attentive, kind and very friendly. Availability and friendliness were recurring themes with several reviewers pointing out that staff were not only courteous but also went out of their way to be helpful.

There are mentions of professional greetings, indicating a high level of professionalism among the hotel staff. Specific individuals, such as young receptionists and waitresses, were recognized for their dynamic approach and welcoming demeanor. However, not all feedback was positive. Some guests mentioned instances where staff seemed tired, unresponsive or disinterested with rare cases of the reception being unmanned or the personnel appearing overwhelmed.

Despite a few negative remarks, the predominant sentiment is that Hôtel Le National has a dedicated team that strives to ensure guest satisfaction through friendly and attentive service.

Parking
Hôtel Le National offers the convenience of free underground parking, ensuring guests don't incur additional charges. Multiple reviews highlight the availability of secure parking spaces, both for vehicles and bicycles. Despite some comments on the lack of clear indications and confusion about which spaces belong to the hotel, the presence of a parking garage provides added ease for guests driving to the location. The ability to park on different levels and the option to park for free on the 2nd floor above the hotel further enhance the accommodation's appeal for car travelers.

Accessible
Hôtel Le National provides a comfortable experience with guests particularly appreciative of the bed's comfort. However, accessibility features seem to be outdated and in need of renovation. The bathrooms, which contain both the bathtub and toilet in a single room, are often described as old and in need of an update. Bath fixtures can be hard to operate and accessibility information is only available via phone. Additionally, the public areas are noted to be dark and furnished with old furniture. Improvements in these areas could significantly enhance the overall stay for guests, especially those with disabilities.


No, Hôtel Le National doesn't have any pool.

No, a spa isn't available at Hôtel Le National.

Yes, Hôtel Le National welcomes dogs.

Yes, parking facilities are available at Hôtel Le National.

No, Hôtel Le National doesn't have a gym.

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