Holiday Inn Düsseldorf-Neuss by IHG

Neuss 51.19266500, 6.71233000 , Anton-kux-str. 1 (Show on Map)
8.5
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Holiday Inn Düsseldorf-Neuss, an IHG Hotel, garners significant praise across several categories, making it an appealing choice for a wide range of travelers. The hotel's central location is appreciated for its easy access to both Neuss and Düsseldorf, along with ample parking and convenient motorway connections. Despite its industrial surroundings, the tranquility of the area, particularly on weekends, adds to its allure for many guests.

The breakfast buffet stands out as a highlight, offering a varied and delicious selection catering to diverse dietary preferences, including gluten-free and vegan options. Guests commend the quality and freshness of the food, although some note the higher price and occasional crowding as slight drawbacks. Dinner receives similarly positive reviews with diners lauding the taste and quality of the meals. However, the menu’s limited selection and longer waiting times are areas for improvement. The bar is a recommended alternative for a quieter dining experience.

Rooms at the Holiday Inn Düsseldorf-Neuss are frequently described as spacious, clean and modern with comfortable furnishings and amenities such as seating areas and ample electrical outlets. The beds, in particular, are highlighted for their comfort. Despite the overall positive feedback, some guests mention minor issues with room temperature regulation.

Cleanliness is a consistently praised attribute with many guests noting the hotel's high hygiene standards and well-maintained facilities. The friendly and professional staff further enhance the guest experience, contributing to a welcoming atmosphere throughout the hotel.

Parking options are well-regarded with ample free parking available outside the hotel and secure underground parking for an additional fee. The hotel is also commended for its family-friendly features, offering spacious family rooms and child-centric amenities.

The hotel’s beds receive high marks for comfort, ensuring a restful sleep for guests. As a four-star establishment, the Holiday Inn Düsseldorf-Neuss meets many guests' expectations with its modern, welcoming atmosphere and excellent price-performance ratio. Business travelers find it particularly suitable due to its business center, conference facilities and central location facilitating short commutes.

In summary, the Holiday Inn Düsseldorf-Neuss excels in providing a comfortable, clean and friendly environment with a wide array of amenities, making it a strong choice for both leisure and business travelers.
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Categories
Family Friendly Hotel
This hotel provides a comfortable stay with family-friendly amenities. Its location in Neuss offers a quieter environment while still being close to Düsseldorf.

Business Hotel
This hotel features 6 modern, multifunctional, and air-conditioned meeting rooms that can accommodate up to 350 people. An experienced team of conference specialists is available to ensure the success of any conference.

Hotel with Parking
The hotel offers parking facilities for guests. It is well-situated and provides convenient access to nearby attractions.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Romantic Hotel

4-Star Hotel

Room Types
Standard Twin Room Air conditioned room featuring satellite TV with Sky channels, a seating area and an en-suite bathroom with a hairdryer.

Standard Room Air conditioned room featuring satellite TV with Sky channels, a seating area and an en-suite bathroom with a hairdryer.

Deluxe Room Air conditioned room featuring satellite TV with Sky channels, a seating area and an en-suite bathroom with a hairdryer. This room has extra space.

Standard Twin Room Offering free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The twin room has parquet floors, a seating area with a flat-screen TV with satellite channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit has 2 beds.

Standard Room with Two Single Beds Offering free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The twin room has parquet floors, a seating area with a flat-screen TV with satellite channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit has 1 bed.

Guest Reviews
8.5
Very Good
Location
Holiday Inn Düsseldorf-Neuss, an IHG Hotel, receives mixed reviews concerning its location. Positively, many guests appreciate its central location with easy access to both Neuss and Düsseldorf. It offers ample parking and convenient motorway connections, making it an excellent choice for those traveling by car. The proximity to tram stops also allows for straightforward travel to Düsseldorf's city center, taking approximately 15 minutes by tram. The neighborhood is notably quiet, featuring a peaceful, industrial area that ensures a serene environment, especially on weekends.

However, the location has its downsides. Some guests feel it's far from Düsseldorf's central attractions and poorly served by public transportation. Situated in an industrial zone, the surroundings can appear bleak with limited shops and restaurants nearby. While the hotel is convenient for business travelers attending meetings or trade fairs in the area, leisure travelers seeking vibrant city life might find the location less appealing. Despite these drawbacks, the tranquil setting and accessibility by car make it a practical choice for many visitors.

Breakfast
The breakfast experience at the Holiday Inn Düsseldorf-Neuss, an IHG Hotel, receives largely positive feedback from guests. The offerings are described as extensive, varied and delicious, catering to a wide range of tastes and dietary preferences, including gluten-free and vegan options. Many guests highlight the freshness and quality of the food with special mention of the freshly prepared egg dishes. The breakfast buffet is frequently praised for its abundant selection, ensuring that diners have plenty of options to choose from.

However, some reviewers noted that the breakfast area can become crowded and hectic, occasionally leading to a less comfortable dining experience. Another common point of critique is the price with several guests finding it to be on the expensive side, sometimes not aligning with their expectations of value for money. Despite this, the overall sentiment leans positively with guests appreciating the friendly and attentive service from the staff and the pleasant atmosphere of the breakfast room.

Overall, the breakfast at Holiday Inn Düsseldorf-Neuss is often described as a highlight of the stay, combining a rich array of choices with the hotel's clean and welcoming environment.

Dinner
The dinner experience at Holiday Inn Düsseldorf-Neuss receives generally positive feedback from guests, highlighting the delicious and fresh food served in both the restaurant and the bar. Diners have appreciated the quality and taste of their meals with some labeling them as top quality and super delicious. The staff is frequently mentioned for being pleasant and helpful, contributing to an enjoyable dining atmosphere.

However, there are some criticisms to be noted. Menu selection is often described as limited and guests would prefer a wider variety of options. Additionally, the waiting time for dinner can be quite lengthy, especially when the restaurant is busy with reports of waits extending up to 50 minutes.

Despite the high praise for the food, several guests found the prices to be on the higher side, especially considering the extra charges for items like vegetables and potatoes. There are also occasional comments about certain dishes not meeting expectations, such as oversalted hot meals and an unsatisfactory Caesar salad.

The bar comes highly recommended, providing tasty alternatives when the restaurant is closed and offering a quieter dining experience. Overall, while the dinner service can be improved in terms of variety and waiting times, the positive aspects of taste, quality and staff friendliness stand out.

Rooms
Holiday Inn Düsseldorf-Neuss, an IHG Hotel, receives high praise for its spacious and well-furnished rooms. Guests frequently highlight the large size of the rooms, often describing them as comfortable, clean and modern. Many reviews appreciate the thoughtful furnishings and amenities provided, including seating areas, workspaces and plenty of electrical outlets. The beds are consistently described as very comfortable, adding to the overall pleasant experience.

The rooms are noted for their cleanliness with several guests commending the hotel's housekeeping standards. Some rooms boast modern decor and have been recently refurbished, adding to their appeal. The quiet and peaceful ambiance of the rooms contributes to a restful stay, despite some comments about the difficulty in regulating room temperature.

Guests also appreciate the hotel's family-friendly aspects, such as spacious family rooms and additional amenities like a refrigerator and air conditioning. The views from the rooms are another favorable point with some rooms offering pleasant garden vistas.

Overall, the Holiday Inn Düsseldorf-Neuss impresses with its large, comfortable and well-equipped rooms, making it a solid choice for travelers seeking space and convenience. However, a few reviews suggest room temperatures can be overly warm, which might be worth considering.

Beds
Holiday Inn Düsseldorf-Neuss, an IHG Hotel, is highly commended for its beds, which have consistently received positive feedback from guests. The beds are described as super comfortable with high-quality mattresses that ensure a restful sleep. Guests have highlighted the softness and comfort of the bedding, pillows and large traditional mattresses. Fresh pillows are replaced daily, contributing to the overall comfort and cleanliness of the sleeping arrangements.

Despite a few mentions of the beds being either too soft or too hard, the overwhelming majority of reviews indicate satisfaction with the bed's comfort. The spaciousness of the rooms, coupled with the large, comfortable beds, has been praised for creating an excellent sleeping environment. Overall, the bedding experience at Holiday Inn Düsseldorf-Neuss appears to be a key factor in guest satisfaction with many noting how well they slept during their stay.

Cleanliness
Holiday Inn Düsseldorf-Neuss, an IHG Hotel, consistently earns high praise for its exceptional cleanliness and well-maintained facilities. Many guests have commented on the immaculate condition of the rooms, describing them as spotlessly clean, spacious and often recently renovated. The accommodation is noted for being particularly suitable for families with clean, well-spaced rooms and bathrooms. Daily room service is thorough and accommodating, ensuring that guests' needs are consistently met.

The hotel itself is described as very clean and modern with helpful and friendly staff who maintain a bright and welcoming atmosphere. Overall, the cleanliness of the entire hotel premises stands out with many guests highly recommending the hotel for its impeccable hygiene standards.

However, it's worth mentioning that a few guests experienced minor issues with bathroom cleanliness and outdated fixtures. Instances of superficial cleaning, issues with bathroom locks and occasional maintenance concerns were noted. Despite these isolated incidents, the overwhelming consensus is that the hotel offers a clean, comfortable and well-maintained environment for its guests.

Staff
At the Holiday Inn Düsseldorf-Neuss, the staff consistently left a positive impression on guests, reflecting dedication and professionalism across various aspects of their roles. Many visitors praised the reception staff, describing them as super friendly, kind and accommodating. Guests felt well-supported and appreciated the prompt and courteous service, noting that every attempt was made to ensure a pleasant stay. The staff's friendliness extended beyond the front desk with commendations for the restaurant and housekeeping teams who were polite, helpful and maintained high standards of service. Despite isolated instances of less favorable interactions, the overall sentiment highlights a team that is enthusiastic, patient and committed to creating a welcoming atmosphere, making it a top choice for travelers seeking attentive and friendly service.

Wi-Fi
The Holiday Inn Düsseldorf-Neuss, an IHG Hotel, receives mixed reviews regarding its Wi-Fi services. On the positive side, many guests commend the hotel for its good and fast Wi-Fi, describing the connection as reliable and strong with several guests appreciating the free Wi-Fi and its high-speed internet access even in their rooms. Some guests also mention the convenience of not having to log in, although this raised concerns about data security.

However, there are criticisms as well. Some guests experienced significant issues with the Wi-Fi, including frequent drops in connection, particularly during construction periods when access was completely unavailable. Others found the internet either not working well or not at all, despite logging in. There were remarks about the connection quality being reminiscent of outdated technology from the 90s and some guests suggested that an unlimited internet plan could be an improvement. Additionally, a lack of clarity in the login process, such as the correct spelling for special characters, caused further inconvenience.

In summary, while the hotel's Wi-Fi performance is generally positive with fast and reliable internet, there are instances where connectivity falls short, suggesting room for improvements to ensure consistent and seamless service.

Parking
Located in Neuss near Düsseldorf, the Holiday Inn Düsseldorf-Neuss, an IHG Hotel, offers a variety of parking options to suit different preferences and needs. Guests appreciate the ample free parking available right in front of the hotel and in the surrounding streets. Additionally, there are sufficient parking spaces, even for larger vehicles or groups, ensuring convenience for all visitors.

For those who prefer more secure options, the hotel provides an on-site underground garage, though it comes with a daily charge of 14 EURO. Despite some mentioning the higher costs associated with the underground parking, many find it a useful and easy-to-use facility.

The free parking outside the hotel is particularly popular among guests, offering economy and convenience. Furthermore, parking in the vicinity is also noted as easy and plentiful, making accessibility straightforward for both short-term and extended stays.

Overall, the parking at Holiday Inn Düsseldorf-Neuss is well-regarded for its variety and availability, catering to both cost-conscious travelers and those seeking additional security for their vehicles.

Family
Holiday Inn Düsseldorf-Neuss, an IHG Hotel, is highly regarded for its array of family-friendly features, making it an excellent choice for families visiting Düsseldorf. Guests have praised the hotel's spacious rooms, often highlighting the large, quiet family rooms that comfortably accommodate parents and children alike. Families appreciate the ample space, particularly those with larger groups or multiple children, although some have noted challenges in securing a crib or accommodations for five.

The hotel creates a child-friendly environment, providing activities to keep kids entertained and ensuring that amenities cater to younger guests. The breakfast selection is especially popular with something for everyone, including delightful touches like cocoa served in small porcelain jugs. Practical considerations, such as steps for independent tooth brushing in rooms, are noted, though some guests pointed out the absence of a stool in the bathrooms.

The kid-friendly restaurant and the overall plentiful options for breakfast make mealtime enjoyable and hassle-free for families. The emphasis on providing a welcoming atmosphere for children, along with the overall cleanliness and spaciousness of the rooms, positions Holiday Inn Düsseldorf-Neuss as a top pick for those traveling with kids of all ages.

4 Star
The Holiday Inn Düsseldorf-Neuss, part of the renowned Holiday Inn network, has received wide acclaim as a classic four-star luxury hotel. Many guests appreciate the hotel's excellent price-performance ratio, labeling it as a top four-star establishment worth returning to. Reviews often highlight the modern and welcoming atmosphere of the hotel with particular praise for its spacious, pleasant bright rooms that maintain a high level of cleanliness.

The staff is frequently described as friendly and helpful, contributing to an amazing customer experience. Guests felt reassured by the hotel's stringent hygienic measures, including social distancing protocols in common areas, ensuring a safe stay amidst ongoing concerns.

However, some feedback suggests that certain facilities, such as the shower curtains, do not align perfectly with the expectations of a four-star hotel. While some negative reviews criticize this inconsistency, the overall sentiment remains positive with many guests expressing their desire to revisit this beautiful hotel.

Business
The Holiday Inn Düsseldorf-Neuss, an IHG Hotel, is recognized as an excellent establishment for business travelers, being frequently chosen for business trips, conferences and trade fairs. The hotel provides comprehensive business-oriented facilities, including a well-equipped business center and modern conference rooms that guests find ideal for professional needs. It boasts excellent parking options and a central location, ensuring a short commute to business areas.

Guests particularly appreciate the reliable room WiFi, necessary for uninterrupted work and the helpful staff, always ready to cater to business-related requirements. The rooms are noted for being spacious and modernly furnished, creating a comfortable and conducive environment for working. Cleanliness and the quiet nature of the hotel further enhance productivity, making it a go-to choice for many business travelers.

In summary, the Holiday Inn Düsseldorf-Neuss stands out as a suitable and preferred option for business stays with its extensive facilities and services tailored to meet the demands of professional guests.


No, Holiday Inn Düsseldorf-Neuss by IHG doesn't have any pool.

No, a spa isn't available at Holiday Inn Düsseldorf-Neuss by IHG.

No, Holiday Inn Düsseldorf-Neuss by IHG doesn't allow dogs.

Yes, parking facilities are available at Holiday Inn Düsseldorf-Neuss by IHG.

No, Holiday Inn Düsseldorf-Neuss by IHG doesn't have a gym.

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