Hotel Real Toledo by Kavia
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Summary of reviewsHotel Real Toledo by Kavia is highly praised for its exceptional central location in the heart of Merida. Its positioning near the cathedral and main square makes it a prime choice for guests eager to explore local attractions, museums and vibrant dining and nightlife options. The hotel, housed in a charming historic mansion with old-town decor, adds aesthetic appeal and practical benefits like private parking and peaceful surroundings.
Breakfast offerings generally receive positive feedback with guests enjoying hearty, traditional Mexican dishes. Although variety and replenishment can be issues, overall it provides a satisfying start to the day. Dinner options at the hotel are limited, but its prime location compensates with numerous nearby dining alternatives.
The rooms at Hotel Real Toledo by Kavia are spacious, clean and equipped with effective air conditioning, comfortable beds and charming colonial decor. While some rooms, particularly those without windows, can be darker and noisier, cleanliness and daily maintenance are consistently praised. Occasional plumbing issues and the need for decor updates are noted, but the overall experience remains positive for most guests.
The hotel's cleanliness is commended with both rooms and common areas maintaining high hygiene standards. Housekeeping is diligent, ensuring a tidy and comfortable environment. Staff members receive glowing reviews for their friendliness, attentiveness and exceptional service, contributing significantly to guest satisfaction despite occasional language barriers.
The hotel's Wi-Fi service is generally reliable, though there are sporadic connectivity issues. The pool is a well-maintained, inviting feature that guests appreciate for its cleanliness and refreshing quality. While some maintenance and accessibility issues are noted, it remains a popular spot.
Parking facilities are secure, conveniently located and frequently praised for their ample, shaded spaces, adding to the overall value of a stay at the hotel. For families, Hotel Real Toledo by Kavia is a great choice with its family-friendly atmosphere, spacious rooms and accommodating staff.
The comfortable beds receive particular mention for ensuring a restful stay, though there are occasional reports of small or hard mattresses. Overall, Hotel Real Toledo by Kavia provides a comfortable and satisfying experience, living up to its three-star rating with good quality services, excellent location and a welcoming environment.
Categories
Breakfast offerings generally receive positive feedback with guests enjoying hearty, traditional Mexican dishes. Although variety and replenishment can be issues, overall it provides a satisfying start to the day. Dinner options at the hotel are limited, but its prime location compensates with numerous nearby dining alternatives.
The rooms at Hotel Real Toledo by Kavia are spacious, clean and equipped with effective air conditioning, comfortable beds and charming colonial decor. While some rooms, particularly those without windows, can be darker and noisier, cleanliness and daily maintenance are consistently praised. Occasional plumbing issues and the need for decor updates are noted, but the overall experience remains positive for most guests.
The hotel's cleanliness is commended with both rooms and common areas maintaining high hygiene standards. Housekeeping is diligent, ensuring a tidy and comfortable environment. Staff members receive glowing reviews for their friendliness, attentiveness and exceptional service, contributing significantly to guest satisfaction despite occasional language barriers.
The hotel's Wi-Fi service is generally reliable, though there are sporadic connectivity issues. The pool is a well-maintained, inviting feature that guests appreciate for its cleanliness and refreshing quality. While some maintenance and accessibility issues are noted, it remains a popular spot.
Parking facilities are secure, conveniently located and frequently praised for their ample, shaded spaces, adding to the overall value of a stay at the hotel. For families, Hotel Real Toledo by Kavia is a great choice with its family-friendly atmosphere, spacious rooms and accommodating staff.
The comfortable beds receive particular mention for ensuring a restful stay, though there are occasional reports of small or hard mattresses. Overall, Hotel Real Toledo by Kavia provides a comfortable and satisfying experience, living up to its three-star rating with good quality services, excellent location and a welcoming environment.
3-Star Hotel
This hotel in Merida features well-maintained rooms and a central location, making it a practical choice for travelers interested in exploring the city's historical sites.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Hotel with Outdoor Pool
Guest Reviews
Hotel Real Toledo by Kavia boasts an enviable location in the heart of Merida, making it an exceptional choice for those eager to explore this charming city. Nestled near the cathedral and just a few blocks from the main square, the hotel is perfectly positioned to visit major attractions, museums and a variety of dining and nightlife options. Guests consistently praise its central and convenient placement, noting its proximity to Santa Lucia Square, markets and other tourist hotspots, all within walking distance.
The hotel's setting in a beautiful historic mansion with stunning old-town decor adds to its appeal, offering both aesthetic charm and practical benefits. Private parking, peaceful surroundings and easy access to tours and transportation further enhance its attractiveness. Whether you’re in Merida for a short stay or an extended visit, Hotel Real Toledo by Kavia’s location ensures that every corner of the city is within easy reach, allowing guests to immerse themselves fully in the local culture and ambiance.
Breakfast at Hotel Real Toledo by Kavia receives mixed feedback, but generally leans towards the positive with a few areas for improvement.
Many guests appreciate the "delicious" and "tasty" options available, describing the offerings as hearty, abundant and freshly made. The breakfast includes traditional Mexican dishes, which add a local flavor appreciated by many. Terms like "hearty," "plentiful," and "satisfying" frequently appear, indicating that the meals are generous and filling. Several guests mention that breakfast includes a variety of options, such as different egg dishes, fresh juices and typical regional foods. Additionally, the ability to order à la carte and the inclusion of a small buffet seem to enhance the overall dining experience.
However, the breakfast menu has its downsides with multiple reviews noting its limited variety and repetitive nature. Common critiques include the lack of choices and the simplicity of the offerings, such as only having eggs and toast or a basic continental breakfast. Some guests also found the breakfast to be somewhat impersonal and lacking in replenishment with specific mentions of scarce items like pastries and milk.
Service wise, the hotel's breakfast staff receives praise for their friendliness and efficiency, contributing positively to the guests' morning routines. The extended hours for breakfast are a nice touch, allowing for greater flexibility amongst travelers.
In essence, while the breakfast at Hotel Real Toledo by Kavia is generally considered good and provides a solid start to the day, enhancements in variety and attention to detail could significantly elevate the guest experience.
Hotel Real Toledo by Kavia offers several dining venues, including La Fogatta pizzeria and Barra Cometa bar and restaurant. However, some guests noted that the dinner options at the hotel itself are limited. Despite this, the hotel's location compensates with a variety of nearby dining options. Numerous restaurants, street food vendors and other eateries on the surrounding streets offer plenty of alternatives for dinner and lunch. While there have been mentions of poor attention from waiters and limited choices within the hotel, the diverse culinary scene in the vicinity enhances the overall dining experience for guests.
Hotel Real Toledo by Kavia offers a diverse range of room experiences that cater to different guest preferences. Many visitors highlight the spaciousness of the rooms, noting them to be large, clean and equipped with effective air conditioning. The comfortable beds and pleasant settings enhance the stay, making it an excellent value for money. The rooms often feature high ceilings and beautiful colonial decor, adding a touch of elegance and authenticity.
Cleanliness is an explicit positive with rooms being serviced daily, including fresh towels and well-maintained amenities. The air conditioning and TV functionality earn praise, contributing to a comfortable stay.
However, some rooms have their drawbacks. A number of guests have pointed out issues with room size, particularly those on higher floors or near busy areas like the lobby or breakfast room, which can be noisy. A lack of windows in some rooms creates a darker, more enclosed atmosphere and noise from the street or other parts of the hotel sometimes disturbs the peace.
The bathrooms usually perform well, although there's mention of occasional plumbing issues and small sizes. Some rooms experience unpleasant odors and lack basics like mirrors, fridges or sufficient lighting. Additionally, several guests note outdated decor and a need for renovations to improve overall comfort and maintain modern standards.
Despite these issues, the overall sentiment favors a satisfactory stay, especially for those appreciating the more traditional and spacious offerings. The authentic style, good location and consistent room maintenance stand out as notable strengths of Hotel Real Toledo by Kavia.
Hotel Real Toledo by Kavia stands out for its notably comfortable beds, an essential feature for any traveler seeking a restful stay. Guests frequently mentioned the comfort of the beds, highlighting the clean, cozy and comfortable bedding, which includes excellent linens and pillows. Many reviews praised the spaciousness and comfort of the king-sized and larger beds.
However, not all feedback was positive. Some guests found the beds to be small, especially for two adults and others described them as hard or uncomfortable. Housekeeping inconsistencies were also noted with occasional issues related to cleanliness, such as stained sheets or finding long hairs on the bedding.
Despite these occasional drawbacks, the majority of guests were satisfied with the bed quality, appreciating the clean, comfortable mattresses and the overall cozy sleeping arrangements provided by Hotel Real Toledo by Kavia.
Hotel Real Toledo by Kavia receives high praise for its cleanliness from numerous guests. The hotel and rooms are frequently noted as very clean with bathrooms and linens appearing spotless and well-maintained. Daily housekeeping services ensure that rooms are cleaned regularly and remain in excellent condition throughout guests' stays. The hotel’s pool is also mentioned as being clean and refreshing, contributing to the overall well-kept atmosphere of the premises.
While the majority of reviews celebrate the hotel's pristine condition, some mention occasional lapses in cleaning, such as floors needing additional attention or isolated issues with bathroom sanitation. Despite these outliers, the consistent remarks about the hotel's clean and comfortable environment reflect strong housekeeping standards. The hotel's focus on thorough sanitization and the regular change of linens and towels further underscores its commitment to maintaining a high level of cleanliness.
Overall, Hotel Real Toledo by Kavia is celebrated for its clean facilities and well-maintained rooms, providing a hygienic and pleasant experience for its guests. This commitment to cleanliness complements the hotel’s excellent service and beautiful setting, making it an attractive choice for travelers prioritizing a tidy and comfortable stay.
Hotel Real Toledo by Kavia consistently receives glowing commendations for its exceptional staff. Review after review highlights the kindness, attentiveness and friendliness of the personnel, making the hotel's human touch its standout feature. Guests repeatedly describe staff members as warm, attentive and always available to assist with any needs, going above and beyond to ensure a pleasant stay. Several reviews name individuals like Israel and Marcial for their outstanding service and willingness to go the extra mile.
The front desk staff is noted for their welcoming demeanor and efficiency, often providing valuable local information and ensuring a smooth check-in process. Despite some language barriers, where staff members may not speak English fluently, their efforts in offering assistance and maintaining a friendly, accommodating approach are greatly appreciated.
While there are occasional mentions of less satisfactory interactions with reception or a few unprofessional moments, these instances are far outweighed by the positive feedback. The hotel’s staff is described as very knowledgeable about the local area, helping with arrangements like taxis and providing recommendations for restaurants and activities.
Overall, the combination of professional, friendly and kind service at Hotel Real Toledo by Kavia enhances the guest experience significantly, making it a highly recommended choice for those seeking a welcoming environment.
Hotel Real Toledo by Kavia offers a generally positive experience regarding its Wi-Fi services. Many guests found the Wi-Fi to be good with several specifically noting that it worked well and had a good signal. Some described the internet connection as speedy and stable. However, there were occasional mentions of unstable internet service and sporadic connectivity. A few guests experienced slower speeds and suggested improvements. Despite these occasional issues, the overall impression is that the hotel provides a reliable internet connection for most guests.
Hotel Real Toledo by Kavia boasts a pool that guests have found to be a delightful feature of their stay. Predominantly praised for its cleanliness and refreshing quality, the pool stands out as a well-maintained oasis within the courtyard, offering a pleasant spot for relaxation after a day of sightseeing. Visitors appreciate its functionality despite its compact size with several noting that it's ample enough for a cooling dip and even suitable for laps.
The pool area is described as sunny and beautiful, enhancing the overall ambiance. Many found it a great place to unwind and cool off, especially given the hotel's location in a hot city. The courtyard setting adds to its charm, providing a cozy and inviting environment.
However, the pool has had occasional issues with murkiness and maintenance and there were instances when it was out of order or closed. Accessibility concerns were also mentioned with some guests noting a shortage of sunbeds. Despite these occasional drawbacks, the pool remains a highlight for many, cited as a definite plus and a refreshing bonus to their stay at the hotel.
Hotel Real Toledo by Kavia consistently receives commendations for its parking facilities. Guests appreciate the secure and private parking options available, describing them as ample and conveniently located either on-site or just across the street. The parking areas are often fenced, shaded and offer a good sense of security with some spaces requiring coordination with hotel staff to access.
Many reviews highlight the added peace of mind from guarded and locked parking spaces, some of which are free, adding to the overall value. While there are occasional mentions of crowding and the need for precise directions to find parking, the general consensus is that the convenience and security of the parking options significantly enhance the stay at the hotel.
Hotel Real Toledo by Kavia receives positive reviews highlighting its suitability for family vacations. Guests repeatedly emphasize its family-friendly environment and amenities tailored for children. Many families have expressed particular satisfaction with the pool, which stands out as a popular feature among young guests.
The hotel's atmosphere is described as very family-oriented, fostering a welcoming and communal environment ideal for family trips. It offers family-sized rooms and spacious accommodations with comfortable beds, ensuring a restful stay for everyone. The staff is frequently noted for their friendliness and willingness to assist, contributing to an overall positive experience for families.
In terms of dining, the hotel's breakfast includes a variety of egg dishes, appealing to different tastes and preferences. The establishment also provides secure facilities and is well-lit, adding to the feeling of safety and security for all guests. Additionally, tour recommendations and comprehensive campus maps are available to help families plan their stay and make the most of their visit.
Overall, Hotel Real Toledo by Kavia is consistently recommended as an excellent choice for families looking for a comfortable, safe and enjoyable stay.
Hotel Real Toledo by Kavia delivers satisfactory expectations for a three-star hotel, providing good quality services typical of its rating. Many guests have noted the excellent cost-benefit ratio, making it suitable for travelers seeking a more local experience without spending much. The hotel's location has received positive remarks, adding to its appeal. However, there are mentions of older facilities and aging furniture, suggesting it might benefit from some updates. Overall, it compares favorably with other three-star establishments, offering a decent stay at a competitive price.
Hotel Real Toledo by Kavia features an outdoor pool that, while small, has received positive remarks for being refreshing and well-maintained. Despite its size, the pool area is appreciated and described as cute and charming, making it a pleasant spot for guests, especially those with children. The pool is accessible and clean, often highlighted as a recommendable facility. Some guests noted the pool could be bigger and occasionally mentioned issues with noise and cloudiness. However, it generally provides a delightful spot to unwind and is considered a valuable addition to the hotel’s amenities.
Hotel Real Toledo by Kavia stands out as a beautiful and charming hotel with a romantic ambiance, making it an ideal choice for honeymoon trips. It offers a perfect setup for romance with good romantic views and comfortable honeymoon rooms, ensuring a relaxing experience for couples. Guests appreciate the hotel's friendly staff and rich breakfasts, which contribute to its great charming atmosphere. As a honeymoon destination, it provides a cozy and inviting environment that would likely convince guests to stay again. While specific honeymoon experiences weren't detailed, the overall sentiment highlights its suitability for a romantic getaway.
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Location
The hotel's setting in a beautiful historic mansion with stunning old-town decor adds to its appeal, offering both aesthetic charm and practical benefits. Private parking, peaceful surroundings and easy access to tours and transportation further enhance its attractiveness. Whether you’re in Merida for a short stay or an extended visit, Hotel Real Toledo by Kavia’s location ensures that every corner of the city is within easy reach, allowing guests to immerse themselves fully in the local culture and ambiance.
Breakfast
Many guests appreciate the "delicious" and "tasty" options available, describing the offerings as hearty, abundant and freshly made. The breakfast includes traditional Mexican dishes, which add a local flavor appreciated by many. Terms like "hearty," "plentiful," and "satisfying" frequently appear, indicating that the meals are generous and filling. Several guests mention that breakfast includes a variety of options, such as different egg dishes, fresh juices and typical regional foods. Additionally, the ability to order à la carte and the inclusion of a small buffet seem to enhance the overall dining experience.
However, the breakfast menu has its downsides with multiple reviews noting its limited variety and repetitive nature. Common critiques include the lack of choices and the simplicity of the offerings, such as only having eggs and toast or a basic continental breakfast. Some guests also found the breakfast to be somewhat impersonal and lacking in replenishment with specific mentions of scarce items like pastries and milk.
Service wise, the hotel's breakfast staff receives praise for their friendliness and efficiency, contributing positively to the guests' morning routines. The extended hours for breakfast are a nice touch, allowing for greater flexibility amongst travelers.
In essence, while the breakfast at Hotel Real Toledo by Kavia is generally considered good and provides a solid start to the day, enhancements in variety and attention to detail could significantly elevate the guest experience.
Dinner
Rooms
Cleanliness is an explicit positive with rooms being serviced daily, including fresh towels and well-maintained amenities. The air conditioning and TV functionality earn praise, contributing to a comfortable stay.
However, some rooms have their drawbacks. A number of guests have pointed out issues with room size, particularly those on higher floors or near busy areas like the lobby or breakfast room, which can be noisy. A lack of windows in some rooms creates a darker, more enclosed atmosphere and noise from the street or other parts of the hotel sometimes disturbs the peace.
The bathrooms usually perform well, although there's mention of occasional plumbing issues and small sizes. Some rooms experience unpleasant odors and lack basics like mirrors, fridges or sufficient lighting. Additionally, several guests note outdated decor and a need for renovations to improve overall comfort and maintain modern standards.
Despite these issues, the overall sentiment favors a satisfactory stay, especially for those appreciating the more traditional and spacious offerings. The authentic style, good location and consistent room maintenance stand out as notable strengths of Hotel Real Toledo by Kavia.
Beds
However, not all feedback was positive. Some guests found the beds to be small, especially for two adults and others described them as hard or uncomfortable. Housekeeping inconsistencies were also noted with occasional issues related to cleanliness, such as stained sheets or finding long hairs on the bedding.
Despite these occasional drawbacks, the majority of guests were satisfied with the bed quality, appreciating the clean, comfortable mattresses and the overall cozy sleeping arrangements provided by Hotel Real Toledo by Kavia.
Cleanliness
While the majority of reviews celebrate the hotel's pristine condition, some mention occasional lapses in cleaning, such as floors needing additional attention or isolated issues with bathroom sanitation. Despite these outliers, the consistent remarks about the hotel's clean and comfortable environment reflect strong housekeeping standards. The hotel's focus on thorough sanitization and the regular change of linens and towels further underscores its commitment to maintaining a high level of cleanliness.
Overall, Hotel Real Toledo by Kavia is celebrated for its clean facilities and well-maintained rooms, providing a hygienic and pleasant experience for its guests. This commitment to cleanliness complements the hotel’s excellent service and beautiful setting, making it an attractive choice for travelers prioritizing a tidy and comfortable stay.
Staff
The front desk staff is noted for their welcoming demeanor and efficiency, often providing valuable local information and ensuring a smooth check-in process. Despite some language barriers, where staff members may not speak English fluently, their efforts in offering assistance and maintaining a friendly, accommodating approach are greatly appreciated.
While there are occasional mentions of less satisfactory interactions with reception or a few unprofessional moments, these instances are far outweighed by the positive feedback. The hotel’s staff is described as very knowledgeable about the local area, helping with arrangements like taxis and providing recommendations for restaurants and activities.
Overall, the combination of professional, friendly and kind service at Hotel Real Toledo by Kavia enhances the guest experience significantly, making it a highly recommended choice for those seeking a welcoming environment.
Wi-Fi
Pool
The pool area is described as sunny and beautiful, enhancing the overall ambiance. Many found it a great place to unwind and cool off, especially given the hotel's location in a hot city. The courtyard setting adds to its charm, providing a cozy and inviting environment.
However, the pool has had occasional issues with murkiness and maintenance and there were instances when it was out of order or closed. Accessibility concerns were also mentioned with some guests noting a shortage of sunbeds. Despite these occasional drawbacks, the pool remains a highlight for many, cited as a definite plus and a refreshing bonus to their stay at the hotel.
Parking
Many reviews highlight the added peace of mind from guarded and locked parking spaces, some of which are free, adding to the overall value. While there are occasional mentions of crowding and the need for precise directions to find parking, the general consensus is that the convenience and security of the parking options significantly enhance the stay at the hotel.
Family
The hotel's atmosphere is described as very family-oriented, fostering a welcoming and communal environment ideal for family trips. It offers family-sized rooms and spacious accommodations with comfortable beds, ensuring a restful stay for everyone. The staff is frequently noted for their friendliness and willingness to assist, contributing to an overall positive experience for families.
In terms of dining, the hotel's breakfast includes a variety of egg dishes, appealing to different tastes and preferences. The establishment also provides secure facilities and is well-lit, adding to the feeling of safety and security for all guests. Additionally, tour recommendations and comprehensive campus maps are available to help families plan their stay and make the most of their visit.
Overall, Hotel Real Toledo by Kavia is consistently recommended as an excellent choice for families looking for a comfortable, safe and enjoyable stay.
3 Star
Outdoor Pool
Honeymoon
Yes, Hotel Real Toledo by Kavia has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Real Toledo by Kavia.
No, Hotel Real Toledo by Kavia doesn't allow dogs.
Yes, parking facilities are available at Hotel Real Toledo by Kavia.
No, Hotel Real Toledo by Kavia doesn't have a gym.
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