J5 Hotels Helvetie & La Brasserie
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Summary of reviewsJ5 Hotels Helvetie & La Brasserie, located in the heart of Montreux, consistently receives praise for its strategic and central location. The hotel is within easy walking distance from the main train station and is close to key attractions such as the lakefront, casino and Christmas markets. Guests appreciate its proximity to bars, restaurants, shops and supermarkets, making it ideal for exploring the city. Despite its central position, the hotel maintains a quiet and tranquil atmosphere and convenient public transportation adds to its overall accessibility.
The breakfast at the hotel garners mixed reviews. While many guests commend the quality and freshness of the food, some feel the selection is limited and the meal is overpriced. The breakfast buffet offers a variety of pastries, cheese, meats, yogurt and muesli with good coffee and is served by attentive and pleasant staff.
Dining experiences at the hotel's Brasserie restaurant are largely positive. Guests highlight the delicious and high-quality food, friendly and attentive staff and pleasant dining environment. The restaurant's convenient location on the ground floor and the welcoming atmosphere are appreciated, although some find the prices steep and portion sizes small.
The rooms at J5 Hotels Helvetie & La Brasserie are noted for their spaciousness, comfort and cleanliness. Many rooms feature balconies with stunning views of Lake Geneva and the mountains. The décor retains a nostalgic, old-fashioned charm, though some find it could use modern updates. Despite occasional mentions of dated furnishings and minor maintenance issues, the rooms are well-kept with recently renovated bathrooms offering modern fittings.
Cleanliness is a strong point for the hotel with many guests praising the thorough housekeeping and well-maintained common areas. Issues such as old and stained carpets and minor signs of wear and tear are noted but do not overshadow the overall positive impression.
The hotel staff receive widespread commendation for their friendliness and helpfulness. Despite occasional criticisms of inconsistent service, the staff's professionalism, multilingual capabilities and efforts to make guests feel welcome are consistently highlighted.
Guests have mixed experiences with the free Wi-Fi with some finding it strong and reliable, while others report issues with weak and intermittent connections, especially in rooms.
J5 Hotels Helvetie & La Brasserie is particularly accommodating for families, offering spacious rooms and a family-oriented atmosphere. The large rooms and family suites are praised for their cleanliness and comfort, though noise from the main road can be an issue.
The beds are generally well-received for their comfort, despite some preferences for different bedding arrangements and pillow firmness.
As a historic hotel dating back to 1860, J5 Hotels Helvetie & La Brasserie exudes a charmingly traditional vibe. The property’s Belle Epoque features, such as vintage décor, antique chandeliers and the old-fashioned elevator, add to its unique ambiance. Despite the absence of some modern amenities, the hotel's historical charm and central location offer a satisfactory three-star experience and good value for money, especially by Swiss standards.
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The breakfast at the hotel garners mixed reviews. While many guests commend the quality and freshness of the food, some feel the selection is limited and the meal is overpriced. The breakfast buffet offers a variety of pastries, cheese, meats, yogurt and muesli with good coffee and is served by attentive and pleasant staff.
Dining experiences at the hotel's Brasserie restaurant are largely positive. Guests highlight the delicious and high-quality food, friendly and attentive staff and pleasant dining environment. The restaurant's convenient location on the ground floor and the welcoming atmosphere are appreciated, although some find the prices steep and portion sizes small.
The rooms at J5 Hotels Helvetie & La Brasserie are noted for their spaciousness, comfort and cleanliness. Many rooms feature balconies with stunning views of Lake Geneva and the mountains. The décor retains a nostalgic, old-fashioned charm, though some find it could use modern updates. Despite occasional mentions of dated furnishings and minor maintenance issues, the rooms are well-kept with recently renovated bathrooms offering modern fittings.
Cleanliness is a strong point for the hotel with many guests praising the thorough housekeeping and well-maintained common areas. Issues such as old and stained carpets and minor signs of wear and tear are noted but do not overshadow the overall positive impression.
The hotel staff receive widespread commendation for their friendliness and helpfulness. Despite occasional criticisms of inconsistent service, the staff's professionalism, multilingual capabilities and efforts to make guests feel welcome are consistently highlighted.
Guests have mixed experiences with the free Wi-Fi with some finding it strong and reliable, while others report issues with weak and intermittent connections, especially in rooms.
J5 Hotels Helvetie & La Brasserie is particularly accommodating for families, offering spacious rooms and a family-oriented atmosphere. The large rooms and family suites are praised for their cleanliness and comfort, though noise from the main road can be an issue.
The beds are generally well-received for their comfort, despite some preferences for different bedding arrangements and pillow firmness.
As a historic hotel dating back to 1860, J5 Hotels Helvetie & La Brasserie exudes a charmingly traditional vibe. The property’s Belle Epoque features, such as vintage décor, antique chandeliers and the old-fashioned elevator, add to its unique ambiance. Despite the absence of some modern amenities, the hotel's historical charm and central location offer a satisfactory three-star experience and good value for money, especially by Swiss standards.
Hotel near Ski Resorts
Offers a convenient location in Montreux for accessing ski resorts. Provides comfortable accommodations and easy access to transportation links for Rochers-de-Naye and other ski areas.
Dog Friendly Hotel
This hotel is listed as a pet-friendly option. It is a great option for travelers who want to bring their dogs along.
Hotel with Parking
J5 Hotels Helvetie & La Brasserie offers parking facilities for its guests, adding convenience for those traveling with a vehicle.
Cheap Hotel
Located in Montreux, this hotel offers a reasonably priced stay with the convenience of an on-site brasserie. It provides essential amenities and a central location for exploring the area.
Historic Hotel
Family Friendly Hotel
Romantic Hotel
Guest Reviews
J5 Hotels Helvetie & La Brasserie in Montreux is highly praised for its excellent and strategic location, consistently described as great, perfect, central and very well located. Nestled right in the heart of Montreux, the hotel is within easy walking distance from the main train station, the bus stop which is situated right in front of the hotel and close to a variety of key attractions such as the lakefront, the casino and the Christmas markets. Guests appreciate its proximity to a wealth of amenities including bars, restaurants, shops, supermarkets and tourist attractions, which makes it an ideal base for exploring the city. The favorable positioning allows for leisurely strolls to the waterfront with some rooms offering spectacular views of Lake Geneva and the nearby mountains. Despite being centrally located and near bustling spots, the hotel is noted for maintaining a quiet and tranquil atmosphere. Additionally, the nearby public transportation options provide convenient access to other parts of the city and surrounding areas, enhancing the overall convenience and practicality of the location. Overall, the hotel's location is frequently highlighted as one of its standout features, making it a preferred choice for visitors to Montreux.
The breakfast at J5 Hotels Helvetie & La Brasserie in Montreux has garnered mixed reviews from guests, particularly regarding its value. Despite some concerns about the meal being overpriced, many patrons praise the breakfast as very good, delicious and of high quality. The selection is generally described as simple, fresh and sufficient, though some guests point out the limited variety and basic nature of the offerings. The buffet, while not lavish, provides a tasty array of pastries, cheese, meats, yogurt, muesli and good coffee. The service during breakfast is frequently highlighted as pleasant and attentive. Overall, while the breakfast receives commendation for its taste and quality, several guests feel the cost does not match the limited selection.
'J5 Hotels Helvetie & La Brasserie' offers a commendable dining experience, especially at its Brasserie restaurant. Guests frequently highlight the delicious and high-quality food served with many describing their meals as very good or superb. The restaurant boasts a variety of dishes that satisfy different tastes, ensuring a delightful culinary experience. Diners appreciate the convenient location of the Brasserie on the ground floor, which adds to the overall accessibility of enjoying a meal or a drink.
The staff at the restaurant receive notable praise for their friendliness and attentiveness, contributing to an enjoyable dining atmosphere. A welcome glass at the hotel's brewery adds a special touch to the dining experience. While some guests find the prices steep and the portion sizes small, the majority express satisfaction with the value and taste of the food.
Though there are occasional mentions of less favorable meals, such as the sinewy entrecote, these are outliers in the otherwise positive feedback. Overall, the Brasserie restaurant at J5 Hotels Helvetie & La Brasserie is a highlight for many visitors, offering delectable dishes and a pleasant dining environment.
J5 Hotels Helvetie & La Brasserie in Montreux presents a mix of classic charm and retro style, featuring rooms that emphasize space, comfort and cleanliness. Guests frequently praise the spaciousness of the rooms, often describing them as large, very spacious and suitable for families. Many rooms come with balconies affording lovely views of the lake or mountains, adding to the overall appeal. Cleanliness is a consistent highlight with many guests noting the rooms and bathrooms are well-kept and spotless. The recently renovated bathrooms are a pleasant surprise for many, offering modern fittings and ample space.
The décor retains a nostalgic, old-fashioned vibe that some find charming, while others point out the need for updates. Furnishings in some rooms are seen as dated or worn with carpets and furniture reflecting a bygone era. Despite this, the beds are frequently mentioned as comfortable, ensuring a good night's rest.
Comfort extends beyond bedding with rooms that maintain a pleasant temperature even without air conditioning and soundproofing that varies between rooms. However, those overlooking the city and lake often offer a quiet retreat. The hotel's central location is another significant advantage, making it a convenient base for exploring the city.
While the hotel's vintage charm is appreciated by many, others find areas for improvement, such as enhancing soundproofing and updating old-fashioned room elements. Some guests also mention small inconveniences like tiny or outdated bathrooms and sporadic maintenance issues, such as leaky balconies or slow drainage.
Overall, J5 Hotels Helvetie & La Brasserie stands out for its spacious, clean and comfortable rooms set in a central location, combining retro appeal with modern necessities, making it a solid choice for travelers seeking a blend of charm and practicality in Montreux.
Guest reviews of J5 Hotels Helvetie & La Brasserie highlight the consistently high comfort level of the beds. Phrases such as comfortable bed, comfy bed and soft mattress are frequently used, suggesting that the beds are generally well-received for their comfort. Many guests found the beds to be very comfortable and gave positive comments on the good mattresses. Reviews indicated that the rooms also feature large and clean beds, only adding positively to the overall sleeping experience.
Despite the overwhelmingly positive feedback, several guests pointed out some inconveniences, namely the use of single blankets on double beds and the availability of two single beds instead of one double bed for couples. Additionally, some guests mentioned that pillows were flat or small and a few noted issues with overly soft or worn-out mattresses. However, these concerns were exceptions rather than the norm.
In summary, the overall consensus from the reviews is that the beds at J5 Hotels Helvetie & La Brasserie are comfortable, contributing to a good night's sleep with some minor preferences voiced regarding bedding details.
J5 Hotels Helvetie & La Brasserie offers guests varying experiences when it comes to cleanliness. Many reviews highlight the hotel's high standards of cleanliness with numerous guests praising the rooms for being very clean, well-maintained and tidy. Housekeeping appears to be thorough with rooms being made fresh daily and spotless bedsheets and rooms noted for their cleanliness. Common areas also receive positive remarks for being well-kept and in good condition.
However, the hotel does have its shortcomings, particularly with the carpeted areas. Many guests reported scenes of old, dirty and stained carpets, which detracts from the overall cleanliness. Some rooms also had specific issues, such as musty smells, dust on ceilings and unclean floors. Moreover, problems with the heating system and signs of wear and tear in the bathrooms were mentioned.
Despite these issues, the hotel's efforts to maintain a high standard of cleanliness with freshly renovated bathrooms, clean towels and well-serviced rooms stand out. Guests can enjoy a generally clean and comfortable stay, although certain areas may benefit from further attention and improvements.
The staff at J5 Hotels Helvetie & La Brasserie has been widely praised by guests for their friendliness and helpfulness. Visitors frequently noted the warm, welcoming environment and efficient service, especially singling out individuals like Jamie at the reception for their exceptional assistance. The reception staff, while often described as polite and efficient, were occasionally critiqued for their lack of warmth or attentiveness in some instances. Nonetheless, the general sentiment remains positive with many recounting experiences of staff going above and beyond, such as offering room upgrades, providing useful local activity tips and being particularly attentive and courteous.
Guests appreciated the friendly smiles, professional demeanor and multilingual capabilities of the staff, although there were a few noted lapses in consistent service quality. Despite some occasional criticisms about particular staff members being unhelpful or less friendly than expected, the overall impression is one of a team committed to ensuring a pleasant stay. The hotel staff's competence, willingness to assist with various needs and the ability to make guests feel welcome were key highlights, contributing significantly to the overall positive guest experience at the hotel.
At J5 Hotels Helvetie & La Brasserie, the wifi experience appears to have mixed reviews from guests. Positive feedback highlights that the Wi-Fi is free, strong, robust, reliable and works perfectly in some areas. Guests have noted a nice Wi-Fi experience with good to excellent WLAN, suggesting that when it works, the internet connection is satisfactory.
However, there are numerous mentions of issues with the Wi-Fi. Some guests found the connection weak, slow and intermittent, particularly in the rooms. Complaints include the Wi-Fi being not working or practically nonexistent in certain areas, exemplified by poor service in room 104 and repeated problems throughout some stays. While there are positive remarks about robust internet connections, the inconsistency in wifi quality suggests room for improvement.
J5 Hotels Helvetie & La Brasserie is a fantastic choice for families seeking a comfortable and accommodating stay. The hotel offers spacious rooms, ideal for a family of four with a separate bedroom for kids featuring two single beds. Families, especially those with older children like a 14-year-old, appreciate the room sizes, which provide ample space to relax.
Guests often highlight the family-oriented atmosphere and commend the availability of family suites and rooms, which are both clean and equipped with air conditioning. The family dining options are well-received and the environment is perfect for creating memorable family moments.
The hotel's proximity to the main road can result in some noise, but the overall experience remains positive for families. Upgrades to family rooms are a delightful surprise for many, enhancing their stay with additional space and comfort.
In essence, J5 Hotels Helvetie & La Brasserie excels in catering to families, making it a highly recommended choice for a joyful and spacious family getaway.
Nestled in the heart of Montreux, J5 Hotels Helvetie & La Brasserie exudes a charmingly traditional vibe, dating back to its establishment in 1860. With an atmosphere reminiscent of an Agatha Christie novel, the hotel offers a classic three-star experience that aligns well with its central location. Guests often highlight the hotel's affordability, especially by Swiss standards, noting that it provides good value for money despite some simple rooms and small bathrooms.
However, while some feel the price is justified given the central setting, others have concerns about the price-performance ratio. A recurring remark centers on the lack of air conditioning in the rooms, which has led to uncomfortable nights for some visitors. Nevertheless, the breakfast receives positive remarks for its quality in relation to the pricing. Overall, J5 Hotels Helvetie & La Brasserie effectively provides a satisfactory three-star experience, striking a good balance for travelers seeking convenience and character in Montreux.
J5 Hotels Helvetie & La Brasserie is steeped in history, offering an authentic glimpse into a bygone era. This charming establishment boasts a rich legacy dating back to the early 19th century with many features from the Belle Epoque period carefully preserved. Its historical value is evident in every corner, from the vintage style décor and the old-fashioned elevator to the Gothic architecture and traditional 1860 structure. The property’s unique ambiance is further enhanced by its antique chandeliers, red carpeted stairs and Renaissance house aesthetics, reminding guests of the charm of the 1910s and 1920s.
Set in a historic building on the main street of the city, the hotel's abundance of charm and retro style transports visitors back in time. Guests can appreciate the authentic feel of the 1920s/30s, while the beautiful lounges and a 1911 elevator add to the allure. The quaint historical details and photos adorning the walls contribute to the atmosphere, allowing one to breathe in the historicity of the place. Despite being an old hotel with some dated features, the charm of the Belle Epoque era outweighs any negatives, making J5 Hotels Helvetie & La Brasserie a captivating destination for those who appreciate historical charm and vintage elegance.
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Breakfast
Dinner
The staff at the restaurant receive notable praise for their friendliness and attentiveness, contributing to an enjoyable dining atmosphere. A welcome glass at the hotel's brewery adds a special touch to the dining experience. While some guests find the prices steep and the portion sizes small, the majority express satisfaction with the value and taste of the food.
Though there are occasional mentions of less favorable meals, such as the sinewy entrecote, these are outliers in the otherwise positive feedback. Overall, the Brasserie restaurant at J5 Hotels Helvetie & La Brasserie is a highlight for many visitors, offering delectable dishes and a pleasant dining environment.
Rooms
The décor retains a nostalgic, old-fashioned vibe that some find charming, while others point out the need for updates. Furnishings in some rooms are seen as dated or worn with carpets and furniture reflecting a bygone era. Despite this, the beds are frequently mentioned as comfortable, ensuring a good night's rest.
Comfort extends beyond bedding with rooms that maintain a pleasant temperature even without air conditioning and soundproofing that varies between rooms. However, those overlooking the city and lake often offer a quiet retreat. The hotel's central location is another significant advantage, making it a convenient base for exploring the city.
While the hotel's vintage charm is appreciated by many, others find areas for improvement, such as enhancing soundproofing and updating old-fashioned room elements. Some guests also mention small inconveniences like tiny or outdated bathrooms and sporadic maintenance issues, such as leaky balconies or slow drainage.
Overall, J5 Hotels Helvetie & La Brasserie stands out for its spacious, clean and comfortable rooms set in a central location, combining retro appeal with modern necessities, making it a solid choice for travelers seeking a blend of charm and practicality in Montreux.
Beds
Despite the overwhelmingly positive feedback, several guests pointed out some inconveniences, namely the use of single blankets on double beds and the availability of two single beds instead of one double bed for couples. Additionally, some guests mentioned that pillows were flat or small and a few noted issues with overly soft or worn-out mattresses. However, these concerns were exceptions rather than the norm.
In summary, the overall consensus from the reviews is that the beds at J5 Hotels Helvetie & La Brasserie are comfortable, contributing to a good night's sleep with some minor preferences voiced regarding bedding details.
Cleanliness
However, the hotel does have its shortcomings, particularly with the carpeted areas. Many guests reported scenes of old, dirty and stained carpets, which detracts from the overall cleanliness. Some rooms also had specific issues, such as musty smells, dust on ceilings and unclean floors. Moreover, problems with the heating system and signs of wear and tear in the bathrooms were mentioned.
Despite these issues, the hotel's efforts to maintain a high standard of cleanliness with freshly renovated bathrooms, clean towels and well-serviced rooms stand out. Guests can enjoy a generally clean and comfortable stay, although certain areas may benefit from further attention and improvements.
Staff
Guests appreciated the friendly smiles, professional demeanor and multilingual capabilities of the staff, although there were a few noted lapses in consistent service quality. Despite some occasional criticisms about particular staff members being unhelpful or less friendly than expected, the overall impression is one of a team committed to ensuring a pleasant stay. The hotel staff's competence, willingness to assist with various needs and the ability to make guests feel welcome were key highlights, contributing significantly to the overall positive guest experience at the hotel.
Wi-Fi
However, there are numerous mentions of issues with the Wi-Fi. Some guests found the connection weak, slow and intermittent, particularly in the rooms. Complaints include the Wi-Fi being not working or practically nonexistent in certain areas, exemplified by poor service in room 104 and repeated problems throughout some stays. While there are positive remarks about robust internet connections, the inconsistency in wifi quality suggests room for improvement.
Family
Guests often highlight the family-oriented atmosphere and commend the availability of family suites and rooms, which are both clean and equipped with air conditioning. The family dining options are well-received and the environment is perfect for creating memorable family moments.
The hotel's proximity to the main road can result in some noise, but the overall experience remains positive for families. Upgrades to family rooms are a delightful surprise for many, enhancing their stay with additional space and comfort.
In essence, J5 Hotels Helvetie & La Brasserie excels in catering to families, making it a highly recommended choice for a joyful and spacious family getaway.
3 Star
However, while some feel the price is justified given the central setting, others have concerns about the price-performance ratio. A recurring remark centers on the lack of air conditioning in the rooms, which has led to uncomfortable nights for some visitors. Nevertheless, the breakfast receives positive remarks for its quality in relation to the pricing. Overall, J5 Hotels Helvetie & La Brasserie effectively provides a satisfactory three-star experience, striking a good balance for travelers seeking convenience and character in Montreux.
Historic
Set in a historic building on the main street of the city, the hotel's abundance of charm and retro style transports visitors back in time. Guests can appreciate the authentic feel of the 1920s/30s, while the beautiful lounges and a 1911 elevator add to the allure. The quaint historical details and photos adorning the walls contribute to the atmosphere, allowing one to breathe in the historicity of the place. Despite being an old hotel with some dated features, the charm of the Belle Epoque era outweighs any negatives, making J5 Hotels Helvetie & La Brasserie a captivating destination for those who appreciate historical charm and vintage elegance.
No, J5 Hotels Helvetie & La Brasserie doesn't have any pool.
No, a spa isn't available at J5 Hotels Helvetie & La Brasserie.
Yes, J5 Hotels Helvetie & La Brasserie welcomes dogs.
Yes, parking facilities are available at J5 Hotels Helvetie & La Brasserie.
No, J5 Hotels Helvetie & La Brasserie doesn't have a gym.
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