Hotel AVA Laredo
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Summary of reviewsHotel AVA Laredo offers a well-regarded lodging experience primarily due to its excellent location and friendly staff. Strategically situated near the city's main attractions, shops and dining options, the hotel is easily accessible via the primary highway. Guests appreciate the ample parking facilities, adding to the convenience of exploring Laredo without hassle.
While the breakfast service has room for improvement, feedback highlights the spacious and generally clean rooms. Guests frequently commend the comfort of the beds and pillows, facilitating restful nights. However, some reviews point out housekeeping issues and outdated room conditions that might warrant attention.
The hotel’s cleanliness overall has been noted as needing improvement with multiple guests citing dirty carpets, unpleasant odors and occasional pest issues. Conversely, some reviewers do find certain rooms to be maintained well, which aids in a mixed reception of the hotel's hygiene standards.
The staff at Hotel AVA Laredo receive largely positive remarks for their friendliness and helpful demeanor, notably enhancing the guest experience. However, some inconsistency in service quality and professionalism has been reported.
While the free wifi service is criticized for its unreliability, the presence of various parking options including covered and disability-accessible spaces is appreciated. The hotel's appeal is further enhanced by its accommodations for families, offering spacious rooms suitable for a family stay.
Despite its three-star rating, Hotel AVA Laredo provides a budget-friendly option with comfortable beds and a generally pleasant atmosphere. Its accessible location and friendly staff contribute significantly to a satisfactory stay for many visitors, though improvements in cleanliness and amenities could elevate the experience further.
Categories
While the breakfast service has room for improvement, feedback highlights the spacious and generally clean rooms. Guests frequently commend the comfort of the beds and pillows, facilitating restful nights. However, some reviews point out housekeeping issues and outdated room conditions that might warrant attention.
The hotel’s cleanliness overall has been noted as needing improvement with multiple guests citing dirty carpets, unpleasant odors and occasional pest issues. Conversely, some reviewers do find certain rooms to be maintained well, which aids in a mixed reception of the hotel's hygiene standards.
The staff at Hotel AVA Laredo receive largely positive remarks for their friendliness and helpful demeanor, notably enhancing the guest experience. However, some inconsistency in service quality and professionalism has been reported.
While the free wifi service is criticized for its unreliability, the presence of various parking options including covered and disability-accessible spaces is appreciated. The hotel's appeal is further enhanced by its accommodations for families, offering spacious rooms suitable for a family stay.
Despite its three-star rating, Hotel AVA Laredo provides a budget-friendly option with comfortable beds and a generally pleasant atmosphere. Its accessible location and friendly staff contribute significantly to a satisfactory stay for many visitors, though improvements in cleanliness and amenities could elevate the experience further.
Accessible Hotel
This hotel has wheelchair-accessible facilities and wheelchair-accessible parking. It also offers assistive listening devices and Braille/raised signage. The property has a stair-free path to the entrance and a well-lit path to the entrance.
Family Friendly Hotel
Hotel with Parking
Hotel with Gym
3-Star Hotel
Guest Reviews
Hotel AVA Laredo boasts a prime location that finds frequent praise among guests. Situated centrally, the hotel is just minutes away from the city's main attractions, shops and dining options. Conveniently positioned near the primary highway of Laredo, guests can easily navigate the city whether or not they have a car. For those driving, the hotel offers ample parking facilities, including covered parking areas, which enhances its accessibility.
The proximity to key points of interest like downtown, shopping centers and the bridge is a recurrent theme in the reviews. Guests find the location extremely practical whether they are in town for shopping, business or leisure. Many reviewers highlight that everything feels close by, simplifying travel plans and maximizing time spent enjoying the amenities Laredo has to offer.
Though the hotel has room for improvement in terms of renovation and comfort, the overwhelming sentiment is that its location is its standout feature. Whether one is arriving after a long drive or just looking for a convenient base to explore the city, Hotel AVA Laredo's strategic position offers undeniable benefits for its visitors.
Hotel AVA Laredo has received mixed feedback regarding its breakfast offerings. Many guests noted that the hotel does not provide breakfast, contradicting the promotional information on booking platforms. There were repeated mentions of no breakfast service with only coffee available in some instances.
The few breakfast options provided, such as grab bag breakfasts or microwave burritos, were described as unappetizing and insufficient. Some guests recalled a time when the hotel offered a better breakfast, but recent reviews suggest a significant decline in quality. Simple items like chicken biscuit sandwiches were found to be unappealing.
Overall, while the hotel is praised for cleanliness and value, its breakfast service receives significant criticism with many guests suggesting improvements are needed.
Hotel AVA Laredo offers a varied experience when it comes to its rooms. Guests appreciate the spacious, comfortable and clean rooms. Many highlight the comfort of the beds and pillows, noting how conducive they are to a good rest. The size of the rooms is frequently praised with some describing them as large and well-suited for relaxation. Cleanliness is another strong point for some with rooms reported as very clean and fresh.
However, numerous reviews point out areas that need significant improvement. Reports of dirty carpets, rooms with stains and live bugs were common issues. Many guests also found the hotel and its furnishings to be outdated with some rooms having a strong smell of tobacco or general bad odors. Cases of malfunctioning amenities like showers, heating and television were also mentioned, detracting from the overall experience.
Despite these issues, the atmosphere is generally described as nice and peaceful with some guests expressing a willingness to return, especially with the improved and friendlier staff. Overall, while the hotel shows promise in terms of spaciousness and comfort, there are clear areas that require attention and refurbishment to meet guests' expectations fully.
Hotel AVA Laredo makes a notable impression when it comes to the quality of its beds with many guests highlighting the comfort and cleanliness of the bedding. The beds frequently receive praise for their comfort, helping to ensure a restful night's sleep. Comments on the spacious and clean rooms often emphasize the comfort of the beds and pillows, which contribute to an overall pleasant stay experience.
However, a few reviews indicate variability in bed quality with occasional mentions of hard mattresses or issues with bedding. Despite these isolated concerns, the majority of guests agree that the beds at Hotel AVA Laredo are notably comfortable, featuring clean sheets and good support. The consistent focus on bed comfort suggests that guests looking for a good night's rest will generally find the accommodations at this hotel satisfactory.
Hotel AVA Laredo has garnered a range of guest feedback primarily concerning its cleanliness. Despite some positive mentions, the overwhelming majority of reviews highlight issues with hygiene and maintenance. Guests frequently described the hotel, including rooms, hallways and common areas, as dirty with many pinpointing the carpets as particularly unclean and stained. There were also numerous reports of cockroaches and unpleasant odors throughout the property, including smells of cats, tobacco and general bad odors. Additionally, the state of the facilities—such as the elevators and showers—were often mentioned as being in disrepair or requiring maintenance.
While a few guests noted that certain rooms were clean and spacious and some areas regularly cleaned, the consensus significantly leaned towards a poor standard of cleanliness. The front desk service received mixed feedback, described as kind by some and rude by others. Overall, the hotel's aging infrastructure and apparent lack of upkeep left many guests discontent. Notably, issues such as non-functional pools, lack of water for bathing and the need for deep cleaning or replacement of carpets were recurrent themes. Although a minority did find their rooms clean and appreciated the hotel's location near shops, the prevalent sentiment was one of dissatisfaction with the hotel's cleanliness and upkeep.
Hotel AVA Laredo receives a mix of feedback regarding its staff. On the bright side, many guests highlight the friendly and helpful nature of the personnel with numerous mentions of the staff's politeness and attentiveness. Positive remarks frequently emphasize that the employees, including those at the reception and maintenance workers, treat guests very well, creating a welcoming atmosphere. Specific individuals, such as a front desk worker named Daniel, are noted for their uber-friendly and extremely helpful demeanor.
However, the hotel faces criticism on several fronts concerning its staff's conduct and efficiency. Guests report experiences with rude and untrained staff members, mentioning particular instances of unprofessionalism and disrespectful behavior. Issues such as staff not responding to requests, lack of presence at the front desk and inefficient service were also common complaints. There were significant concerns about the staff's preparedness and the overall management of guest services.
In essence, while many find the staff at Hotel AVA Laredo to be friendly and attentive, there are considerable areas for improvement to address the inconsistencies in service and professionalism.
Despite the overall comfort provided by Hotel AVA Laredo, its wifi service has been widely criticized. Multiple guests have reported that the internet is extremely slow and often does not reach the rooms, particularly on the upper levels. Some even noted that there was no wifi available at all in their rooms and had to rely on the lobby for a working connection. The signal strength is generally weak and spotty throughout the hotel. For those who prioritize a reliable internet connection during their stay, this could be a significant downside to consider.
Hotel AVA Laredo offers various parking options that cater to different needs, including disability parking, covered parking and both off-road and indoor parking spaces. Guests appreciate the ample and free parking available, which adds convenience to their stay. The central location of the hotel, combined with parking accessibility, receives positive remarks.
However, there are mixed feelings about the safety and condition of the parking facilities. Some reviews mentioned that the parking lot needs maintenance and can feel a bit unsafe or flood-prone. It's noted that the parking lot is sometimes very busy and the spots can be overcrowded, making it challenging to find parking close to the rooms. Despite these drawbacks, the overall sentiment is that the availability of parking is a valued feature of the hotel.
Hotel AVA Laredo positions itself as a family-oriented destination, attracting guests seeking a place that is conveniently close to various attractions and dining options. Many visitors appreciate the spacious and accommodating rooms, ideal for a family stay. Despite these positive aspects, some challenges were noted, such as the need for manual operation in certain areas and occasional maintenance issues like elevators malfunctioning. Nearby, a family restaurant offers a convenient dining option, contributing to the hotel's appeal for families. However, the lack of dedicated amenities for kids adds a limitation to the overall family experience. Nonetheless, Hotel AVA Laredo remains a recommendable option for family visits.
Hotel AVA Laredo offers a pleasant stay with several positive attributes. The location is convenient, providing great views and overall accessibility. The rooms are generally comfortable, clean and well-maintained for a three-star rating. Guests particularly appreciated the comfortable beds. The facilities, while basic, are adequate for a budget-friendly option, making it a good choice for those seeking affordable accommodation.
The hotel’s staff is noted for their good treatment towards guests. The restaurant on-site provides lunch, adding to the convenience, although some guests mentioned variability in cleanliness and service. Despite a few minor drawbacks, such as having to wait occasionally for staff, the overall experience tends to be satisfactory for most visitors.
Hotel AVA Laredo offers a generally accessible experience for guests with disabilities, featuring elevators that contribute to its overall accessibility and a kind, accommodating front desk team. The location is notably convenient with walking distances to various amenities being easily manageable. However, guests have reported some issues, such as occasional elevator malfunctions and inaccessible areas like the parking garage beyond the second floor. Stairs have been described as dirty and it is advised that disabled guests avoid using them. Despite these concerns, the hotel's accessible location and reasonable pricing make it a viable option for many travelers.
Location Show Map
Location
The proximity to key points of interest like downtown, shopping centers and the bridge is a recurrent theme in the reviews. Guests find the location extremely practical whether they are in town for shopping, business or leisure. Many reviewers highlight that everything feels close by, simplifying travel plans and maximizing time spent enjoying the amenities Laredo has to offer.
Though the hotel has room for improvement in terms of renovation and comfort, the overwhelming sentiment is that its location is its standout feature. Whether one is arriving after a long drive or just looking for a convenient base to explore the city, Hotel AVA Laredo's strategic position offers undeniable benefits for its visitors.
Breakfast
The few breakfast options provided, such as grab bag breakfasts or microwave burritos, were described as unappetizing and insufficient. Some guests recalled a time when the hotel offered a better breakfast, but recent reviews suggest a significant decline in quality. Simple items like chicken biscuit sandwiches were found to be unappealing.
Overall, while the hotel is praised for cleanliness and value, its breakfast service receives significant criticism with many guests suggesting improvements are needed.
Rooms
However, numerous reviews point out areas that need significant improvement. Reports of dirty carpets, rooms with stains and live bugs were common issues. Many guests also found the hotel and its furnishings to be outdated with some rooms having a strong smell of tobacco or general bad odors. Cases of malfunctioning amenities like showers, heating and television were also mentioned, detracting from the overall experience.
Despite these issues, the atmosphere is generally described as nice and peaceful with some guests expressing a willingness to return, especially with the improved and friendlier staff. Overall, while the hotel shows promise in terms of spaciousness and comfort, there are clear areas that require attention and refurbishment to meet guests' expectations fully.
Beds
However, a few reviews indicate variability in bed quality with occasional mentions of hard mattresses or issues with bedding. Despite these isolated concerns, the majority of guests agree that the beds at Hotel AVA Laredo are notably comfortable, featuring clean sheets and good support. The consistent focus on bed comfort suggests that guests looking for a good night's rest will generally find the accommodations at this hotel satisfactory.
Cleanliness
While a few guests noted that certain rooms were clean and spacious and some areas regularly cleaned, the consensus significantly leaned towards a poor standard of cleanliness. The front desk service received mixed feedback, described as kind by some and rude by others. Overall, the hotel's aging infrastructure and apparent lack of upkeep left many guests discontent. Notably, issues such as non-functional pools, lack of water for bathing and the need for deep cleaning or replacement of carpets were recurrent themes. Although a minority did find their rooms clean and appreciated the hotel's location near shops, the prevalent sentiment was one of dissatisfaction with the hotel's cleanliness and upkeep.
Staff
However, the hotel faces criticism on several fronts concerning its staff's conduct and efficiency. Guests report experiences with rude and untrained staff members, mentioning particular instances of unprofessionalism and disrespectful behavior. Issues such as staff not responding to requests, lack of presence at the front desk and inefficient service were also common complaints. There were significant concerns about the staff's preparedness and the overall management of guest services.
In essence, while many find the staff at Hotel AVA Laredo to be friendly and attentive, there are considerable areas for improvement to address the inconsistencies in service and professionalism.
Wi-Fi
Parking
However, there are mixed feelings about the safety and condition of the parking facilities. Some reviews mentioned that the parking lot needs maintenance and can feel a bit unsafe or flood-prone. It's noted that the parking lot is sometimes very busy and the spots can be overcrowded, making it challenging to find parking close to the rooms. Despite these drawbacks, the overall sentiment is that the availability of parking is a valued feature of the hotel.
Family
3 Star
The hotel’s staff is noted for their good treatment towards guests. The restaurant on-site provides lunch, adding to the convenience, although some guests mentioned variability in cleanliness and service. Despite a few minor drawbacks, such as having to wait occasionally for staff, the overall experience tends to be satisfactory for most visitors.
Accessible
No, Hotel AVA Laredo doesn't have any pool.
No, a spa isn't available at Hotel AVA Laredo.
No, Hotel AVA Laredo doesn't allow dogs.
Yes, parking facilities are available at Hotel AVA Laredo.
Yes, Hotel AVA Laredo has a gym.
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