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Summary of reviewsRadfords on the Lake in Te Anau impresses visitors with its exceptional combination of location, hospitality, and comfort. Nestled on the picturesque shores of Lake Te Anau, guests are enamored by the breathtaking views of the surrounding mountains and tranquil waters, while the hotel's proximity to the vibrant town centre and local attractions like Milford and Doubtful Sound enhances its appeal. This prime location, combined with serene surroundings, offers both a peaceful retreat and easy access to adventure.
The hotel provides a remarkable lodging experience with impeccably maintained rooms, noted for their immaculate cleanliness and contemporary design. Guests frequently praise the spacious accommodations, which feature modern amenities and thoughtful decor. The serene ambience is complemented by the comfort of the exceptionally plush beds, contributing to restful and relaxing stays. Thoughtful touches, such as fresh milk and chocolates, add to the welcoming atmosphere.
Radfords excels in delivering warm and attentive hospitality, largely due to the dedication of its excellent staff. The owner, Kerri, along with the team, is renowned for going above and beyond to ensure a memorable experience, offering invaluable local recommendations and assistance with travel plans. This blend of heartfelt service and attention to detail makes Radfords a preferred choice for travelers seeking elegance, comfort, and outstanding service.
In sum, Radfords on the Lake distinguishes itself with its pristine environment, stunning location, and exceptional hospitality, ensuring an unforgettable experience for all who visit. Show more
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Motel Taking Steps Towards Sustainability
An eco-certified property with Qualmark and Ekos Net Zero Carbon Certified. They implement composting, feed food scraps to hens, use eco-friendly toiletries and cleaning products, and have initiatives like reusable coffee/tea filters and wool dryer balls.
Certifications:
NZ Qualmark Gold Level of certification
NZ Sustainability Compment
Tiaki Promise
Do you utilise any renewable energy sources to produce energy on the hotel/accommodation premises?
Hydro
What makes your hotel/accommodation eco-friendly?
Written environmental policy statement in place
The structure maximizes air flow to reduce the need for air-conditioning
The structure maximizes natural light to reduce the need for lighting and heating
Windows that block heat/cold (i.e. triple-glazed windows)
Engaged in eco-friendly initiatives (i.e. reforestation, wildlife conservation)
Use of non-toxic cleaning products
LED lighting throughout the premises
Employees are trained to follow environmental policies
Bicycles provided to guests
Toilets flush up to 6 litres per flush
Signs in the rooms informing guests that towels will only be changed upon request
Toilet paper made of non-chlorine bleached paper or awarded with an eco-label
Recycling bins in guest rooms
No disposable (single use) cups/glasses, plates and cutlery
Organic waste is composted
An energy audit is carried out at least once every five years
Answers last updated by Radfords on the Lake
Motel with Parking
This motel offers parking facilities for guests. Its lakeside location may provide scenic parking views and easy access to nearby attractions.
Number of parking spaces reserved for people with disabilities:2
Cost of parking:Free
Self parking or valet parking?
Self-parking: Guests find a parking space on their own.
Should the guests notify you about reserving a parking space before checking in?Not necessarily
This motel offers ground floor one-bedroom access units with level access routes from the road. The units feature roll-in showers, toilet support handrails, and designated parking spaces for people with disabilities. All facilities are accessible to wheelchair users, and assistance/guide dogs are allowed.
To whom is your hotel/accommodation accessible? People who use a wheelchair People who are deaf People who are blind
Is there level-access route (might include lifts) from the road to the rooms?Yes, to certain rooms Please specify: Ground Floor One Bedrom Access Units
Are there any facilities that guests who use a wheelchair cannot reach?No
Are there designated parking spaces for people with disabilities?Yes
If you offer free transfers to guests, do you have a wheelchair accessible vehicle?No
Are assistance/guide dogs allowed in the hotel/accommodation?Yes
In the rooms, is there a level-access (roll-in) shower?Yes, in certain rooms Please specify: Ground Floor One Bedrom Access Units
In the rooms, does the toilet have support handrails?Yes, in certain rooms Please specify: Ground Floor One Bedrom Access Units
Are wheelchairs offered to guests who do not come with their own?Νο
Radfords on the Lake offers spacious and luxuriously appointed apartments with stunning views of Lake Te Anau and Fiordland National Park. It is the perfect base to explore Milford Sound and Doubtful Sound.
Luxury Motel
5-Star Motel
Motel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? No
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 2 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, daily
Are guests' luggage and belongings disinfected upon arrival? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? Yes, up to 100% of the rooms can be occupied
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? No
Do you use physical distancing markers? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? No
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Qualmark 5 Star Gold Certified
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Superior One Bedroom Suite - Upper Floor Located upstairs, this apartment offers views over lake and mountains.
Please advise the number and age of each guest in each room, using the Special Requests box when booking.
Studio Providing free toiletries, this studio includes a private bathroom with a shower and a hairdryer. Guests can make meals in the kitchenette that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The studio provides soundproof walls, a coffee machine, a seating area, a TV with streaming services, as well as garden views. The unit offers 1 bed.
Studio with Lake ViewGuests can make meals in the kitchenette that comes with a stovetop, a refrigerator, a dishwasher and kitchenware. This studio includes a TV with streaming services, a private bathroom as well as a balcony with lake views. The unit offers 1 bed.
Family Room - Disability Access - Ground FloorOffering free toiletries, this family room includes a private bathroom with a shower and a hairdryer. In the kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious family room offers a TV with streaming services, soundproof walls, a coffee machine, a seating area as well as garden views.
Superior Suite - Ground FloorThis spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The suite features a TV with streaming services, soundproof walls, a coffee machine, a seating area as well as lake views. The unit has 3 beds.
Suite with Lake ViewThis spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchenette that has a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a balcony with lake views, this suite also features soundproof walls and a TV with streaming services. The unit has 3 beds.
Two-Bedroom SuiteThis spacious suite comprises 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The suite provides soundproof walls, a coffee machine, a seating area, a TV with streaming services, as well as garden views. The unit offers 4 beds.
Apartment with Lake ViewThis spacious apartment consists of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchenette that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a balcony with lake views, this apartment also provides soundproof walls and a TV with streaming services. The unit offers 4 beds.
Guest Reviews
9.2
Excellent
Location
Nestled along the picturesque shores of Te Anau, Radfords on the Lake boasts an enviable location that serves as a gateway to stunning natural beauty and convenient accessibility. Guests consistently praise the hotel's enchanting lakefront position, offering breathtaking views of the surrounding mountains and serene waters. This boutique accommodation is ideally situated, providing a peaceful retreat while remaining just a short stroll from the town's vibrant cafes, shops, and restaurants.
Whether embarking on a leisurely lakeside walk or exploring the delights of the town centre, visitors appreciate the prime location Radfords offers. The hotel's proximity to local attractions like Milford Sound and Doubtful Sound tours enhances the overall travel experience, adding value for those seeking adventure. The thoughtfully designed rooms further complement the setting, with guests noting their immaculate cleanliness and comfort, including incredibly plush beds and modern amenities.
Many remark on the welcoming atmosphere created by the dedicated staff, who go the extra mile to ensure each guest's stay is memorable, adding thoughtful touches such as fresh milk and chocolates in the fridge. It is a perfect blend of tranquility, accessibility, and heartfelt hospitality, ensuring Radfords on the Lake remains a cherished choice for those visiting this charming South Island destination.
Rooms
Radfords on the Lake offers a remarkable lodging experience with rooms that consistently impress guests. Each room is exceptionally clean and immaculately maintained, ensuring a fresh and inviting atmosphere. The hotel features spacious accommodations that boast contemporary and thoughtfully executed decor, paired with charming aesthetics. Many rooms provide stunning views of the lake and surrounding mountains, contributing to a serene ambience that complements the peaceful surroundings.
Modern amenities and a well-considered room layout make for a comfortable and enjoyable stay. The hotel combines functionality with style, evident in the faultless design and new, well-equipped facilities. Beds are particularly noted for their comfort, adding to the restful experience. Several accommodations also feature spacious kitchen areas, providing all necessary comforts for a prolonged visit.
Guests appreciate the quiet environment and the exceptional location that offers convenient access to nearby attractions. The wonderful management team, led by gracious and helpful staff, enhances the overall stay, offering valuable travel and dining recommendations. Their warm hospitality and keen attention to detail make Radfords on the Lake a favored choice for travelers seeking a blend of elegance, comfort, and outstanding service.
Beds
Visitors to Radfords on the Lake frequently praise the comfort of the beds, making it a standout feature of their stay. The majority of guests highlight the beds as being exceptionally comfortable, often noting the luxurious selection of pillows provided. Many describe their sleep experience as superb, with terms like super comfy and the most comfortable bed they've ever slept in frequently mentioned. The rooms are described as extremely clean and well-equipped, further enhancing the sleeping experience. While a few guests found the beds slightly firm, the consensus indicates that most travelers enjoyed a restful and pleasant night’s sleep. It's clear that the dedication to comfort is a defining characteristic of Radfords on the Lake, offering guests the utmost relaxation during their stay.
Cleanliness
Radfords on the Lake stands out as a beacon of cleanliness and comfort in the world of travel accommodations. The consistency of guest reviews leaves no doubt about their commitment to maintaining an exceptionally clean environment. Words like "spotlessly clean" and "immaculately clean" recur frequently, highlighting the pristine condition of the property. Guests appreciate the combination of cleanliness with modern, elegant interiors, describing the rooms as "superb" and "beautifully decorated."
The accommodations are not only clean but also thoughtfully equipped, providing everything a visitor might need for a comfortable stay. The spacious and well-prepared rooms, often facing the picturesque lake, offer a sense of tranquility and relaxation. The inclusion of thoughtful touches, like fresh milk and surprise chocolates, enhances the welcoming atmosphere.
Radfords excels in creating a clean and serene environment, from the spacious bathrooms equipped with large bathtubs for a luxurious soak to the overall layout that is described as spotless and well-presented. Conveniently located with stunning views, this property ensures a warm and pleasant stay where cleanliness is clearly prioritized, contributing significantly to an unforgettable guest experience.
Staff
Radfords on the Lake in Te Anau impresses with its exceptional staff, consistently described as friendly, cheerful, and genuinely helpful. Guests highlight the welcoming atmosphere created by Kerri, the owner, who is repeatedly praised for her amazing hospitality and for going above and beyond to ensure a memorable stay. Her invaluable local knowledge and assistance in planning excursions, such as trips to Milford Sound and Doubtful Sound, are particularly appreciated. The team is noted for their professionalism and eagerness to assist with anything from providing clear directions to offering tailored restaurant recommendations. Overall, the staff’s kindness, dedication, and attention to detail contribute significantly to the remarkable experience at this well-maintained and beautifully located establishment.
No, Radfords on the Lake doesn't have any pool.
No, a spa isn't available at Radfords on the Lake.
No, Radfords on the Lake doesn't allow dogs.
Yes, parking facilities are available at Radfords on the Lake. For more information, read the answers to the Parking questionnaire