Mercure Czestochowa Centrum
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsMercure Czestochowa Centrum is widely praised for its exceptional location, situated at the foot of Jasna Góra, making it an ideal choice for pilgrims and those wishing to explore Częstochowa. Guests appreciate the convenience of being close to key landmarks, cafes and restaurants with the central position providing great access to the city’s attractions and amenities like parking. Despite occasional noise from the busy street, the location's benefits generally outweigh this minor drawback.
The hotel’s breakfast is a standout feature, offering a varied, fresh and delicious selection of sweet and savory items with highlights such as freshly baked waffles. While a few guests mentioned the high price and desire for more variety, the overall feedback on breakfast is highly positive. Dinner at the hotel's restaurant also receives commendation with a varied menu and high-quality dishes, further complemented by excellent service. Popular dishes like the duck are particularly noted.
Guest reviews often highlight the clean and comfortable rooms, specifically mentioning their spaciousness and amenities like kettles and coffee machines. Family rooms with two bathrooms add convenience for larger groups. Though some rooms are dated and suffer from noise issues or faulty amenities, the overall cleanliness and comfort meet satisfactory standards. The hotel maintains a generally strong level of cleanliness, despite a few inconsistencies.
The staff is frequently praised for their friendliness, professionalism and helpfulness, creating a welcoming atmosphere. Specific mentions of exceptional service by individuals like Mrs. Anna underscore the attentive hospitality.
In terms of amenities, the free WiFi receives mixed reviews due to inconsistent coverage, but positive feedback is prevalent. Parking is considered convenient and secure, though the availability of spaces can be limited and sometimes costly.
The hotel is particularly noted for being family-friendly with amenities appealing to children and spacious family rooms. Accessibility for guests with disabilities is also well-regarded with features like accessible entrances and rooms, although minor improvements could be made.
Beds are generally considered comfortable and large, contributing to a restful stay, although some guests mentioned the need for replacement of worn-out mattresses.
For business travelers, the hotel provides essential facilities and amenities, making it a suitable and practical choice.
Overall, Mercure Czestochowa Centrum excels in providing a welcoming, comfortable stay with standout elements such as its prime location, excellent breakfast and attentive staff. Improvements in room updates and noise insulation could further enhance the guest experience.
Categories
The hotel’s breakfast is a standout feature, offering a varied, fresh and delicious selection of sweet and savory items with highlights such as freshly baked waffles. While a few guests mentioned the high price and desire for more variety, the overall feedback on breakfast is highly positive. Dinner at the hotel's restaurant also receives commendation with a varied menu and high-quality dishes, further complemented by excellent service. Popular dishes like the duck are particularly noted.
Guest reviews often highlight the clean and comfortable rooms, specifically mentioning their spaciousness and amenities like kettles and coffee machines. Family rooms with two bathrooms add convenience for larger groups. Though some rooms are dated and suffer from noise issues or faulty amenities, the overall cleanliness and comfort meet satisfactory standards. The hotel maintains a generally strong level of cleanliness, despite a few inconsistencies.
The staff is frequently praised for their friendliness, professionalism and helpfulness, creating a welcoming atmosphere. Specific mentions of exceptional service by individuals like Mrs. Anna underscore the attentive hospitality.
In terms of amenities, the free WiFi receives mixed reviews due to inconsistent coverage, but positive feedback is prevalent. Parking is considered convenient and secure, though the availability of spaces can be limited and sometimes costly.
The hotel is particularly noted for being family-friendly with amenities appealing to children and spacious family rooms. Accessibility for guests with disabilities is also well-regarded with features like accessible entrances and rooms, although minor improvements could be made.
Beds are generally considered comfortable and large, contributing to a restful stay, although some guests mentioned the need for replacement of worn-out mattresses.
For business travelers, the hotel provides essential facilities and amenities, making it a suitable and practical choice.
Overall, Mercure Czestochowa Centrum excels in providing a welcoming, comfortable stay with standout elements such as its prime location, excellent breakfast and attentive staff. Improvements in room updates and noise insulation could further enhance the guest experience.
Family Friendly Hotel
The hotel offers family studios and suites, making it suitable for families. It is located in the city center, near Jasna Góra Monastery.
Dog Friendly Hotel
This hotel welcomes pets and is located in the heart of the city near Jasna Góra Monastery. It offers comfortable rooms with air conditioning. The hotel is also active in sustainable development.
Business Hotel
Part of the Mercure chain, this hotel offers standard business amenities in Częstochowa.
Hotel with Parking
This hotel provides self-parking and an electric car charging station. It has a central location near Jasna Gora Monastery and offers amenities like a restaurant and a gym.
Accessible Hotel
Based on search results, this hotel includes accessible rooms, is wheelchair accessible, and is accessible by elevator. One type of accessible room mentioned is a Standard room with 1 large bed for people with mobility disabilities.
3-Star Hotel
Located in the heart of the city next to Jasna Góra, this hotel offers comfortable, air-conditioned rooms and fully equipped meeting rooms, a fitness room and a restaurant serving local and international cuisine. It provides a convenient and comfortable stay for both leisure and business travelers.
Hotel Taking Steps Towards Sustainability
Hotel with Gym
Guest Reviews
Mercure Czestochowa Centrum boasts a prime location, making it a favored choice for visitors. Nestled at the foot of Jasna Góra, the hotel is ideally situated for those on a pilgrimage, offering unparalleled proximity to the renowned monastery. Guests appreciate the convenience of being in the heart of Częstochowa with easy access to the city center's attractions, cafes and restaurants.
The hotel's central position near key landmarks, including parks and pedestrian zones, provides an excellent base for exploration. The location is frequently described as very good, perfect and unbeatable, catering well to both sightseers and those in town for business. Additionally, favorable comments highlight the ease of accessing various parts of the city, as well as the presence of convenient amenities such as parking.
While the hotel's position on a busy street can sometimes contribute to nighttime noise, the convenience of the location outweighs this minor drawback for many travelers. Guests also note the clean, pleasant conditions and friendly service, which enhance the overall stay. The Mercure Czestochowa Centrum is particularly praised for its excellent location, making it an ideal choice for both short visits and extended stays in the city.
The breakfast at Mercure Czestochowa Centrum is a standout feature consistently praised by guests. Many have highlighted the wide selection of dishes available, noting that the breakfast is varied, fresh and delicious. Highlights include freshly baked waffles and a rich buffet offering an assortment of sweet and savory items. Guests frequently commend the quality and presentation of the food, accompanied by friendly and professional service. However, a few reviewers felt that the breakfast could be more varied and that the price for breakfast is somewhat high. Despite these minor reservations, the general consensus affirms that the breakfast experience is impressive with many describing it as excellent, tasty and plentiful.
The Mercure Czestochowa Centrum's restaurant consistently impresses its guests with great food and excellent service. The dinner offerings are particularly commendable with dishes such as the delicious duck receiving high praise. The varied menu ensures there's something for everyone and the food is always ready and delicious. The restaurant staff contribute to a positive dining experience and the hearty cuisine keeps guests satisfied. From delicious dinners to good coffee and a commendable breakfast, the hotel restaurant stands out as a highlight of the stay.
The rooms at Mercure Czestochowa Centrum are generally described as clean and comfortable with many guests appreciating their spaciousness and amenities such as kettles, tea, coffee machines and clean bathrooms. Family rooms with two bathrooms are particularly noted for their convenience. The hotel offers beautiful views, especially from higher floors overlooking the park and Jasna Góra. Comfortable beds are frequently mentioned, contributing to a restful stay.
However, several reviews point out that the rooms are outdated and in need of modernization with some decor dating back to the 90s. Noise issues, particularly in rooms facing the street or those near ventilation systems, are also a common concern. Additionally, there are reports of faulty air conditioning, small showers with clogged drains and occasional unpleasant odors.
Despite these drawbacks, the rooms’ cleanliness and overall comfort, alongside good amenities, ensure a satisfactory stay for most guests. Nonetheless, improvements in room updates and noise insulation could significantly enhance the overall guest experience.
Guests of Mercure Czestochowa Centrum frequently commend the hotel for its exceptionally comfortable and large beds. Most reviews highlight the comfort of the mattresses, praising their clean and fresh bedding. Many guests have enjoyed a good night's sleep on these comfortable king-size beds and spacious accommodations.
However, a few reviews mention concerns regarding the beds. Some guests found the mattresses too hard or noted that they were worn out and in need of replacement. Additionally, the single beds were occasionally described as narrow and some had issues with the comfort of the sofa beds and pillows.
Overall, while the majority of guests have had positive experiences with the hotel's comfortable and clean beds, there are occasional mentions of outdated or uncomfortable mattresses and bedding.
Reviews for Mercure Czestochowa Centrum highlight a generally strong level of cleanliness throughout the hotel. Guests frequently commend the rooms for being very clean, tidy and well-maintained. Many found the overall facility, including bathrooms and common areas, to uphold exceptional cleanliness standards. Room service and cleaning staff receive positive remarks for their diligence and dedication to maintaining a neat environment.
However, some reviews point out inconsistencies in cleanliness. Specific issues mentioned include bad odors in certain rooms, mold in the bathrooms, clogged drains and occasional dust accumulation. There were also isolated complaints about poorly cleaned bathtubs and a lack of thorough cleaning in some areas. Despite these few concerns, the hotel's commitment to cleanliness stands out as a frequent positive note among guests, contributing to a comfortable and pleasant stay.
The reviews for Mercure Czestochowa Centrum consistently highlight the hotel's exceptional service and the professionalism of its staff. Guests frequently describe the staff as friendly, polite and helpful, particularly in the reception area and the restaurant. The receptionists receive high praise for their professionalism, discretion and efficiency with specific mentions of staff members like Mrs. Anna who exceeded guest expectations. Waitstaff and cleaning personnel are often noted for their kindness and attentiveness, contributing to a welcoming atmosphere throughout the property. Even in situations with communication issues, the staff's prompt and efficient responses have been appreciated. Overall, the hotel is commended for its warm and supportive service, making it an excellent choice for travelers seeking attentive hospitality.
Mercure Czestochowa Centrum provides good WiFi and satisfactory internet service. However, coverage and reliability appear inconsistent with some guests experiencing weak or non-functional Wi-Fi, particularly in specific areas such as room 414 and the end of hallways. While some rooms enjoy strong WiFi signals, others report connectivity issues or access limited to certain parts of the room. Overall, there is positive feedback on the wireless network, but improvements are needed for consistent coverage.
The Mercure Czestochowa Centrum offers a range of parking options that guests generally find convenient and secure. There is both on-site and monitored parking, including spaces directly in front of the hotel which many find handy. Some guests appreciate the availability of parking for electric cars and the free parking options. However, the parking lot can be limited and occasionally overbooked, leading to challenges in finding a space. While some guests note that parking is spacious, others have found the spaces tight and the overall parking area small. The parking fees have elicited mixed reactions with some guests feeling the cost should be included in the room rate or finding it relatively expensive. Despite these issues, the availability and security of the parking options remain a positive aspect for many visitors.
Families visiting Czestochowa will find Mercure Czestochowa Centrum an excellent choice due to its central location close to Jasna Góra. The hotel goes above and beyond to cater to families, offering varied breakfasts that appeal to children and amenities like coloring books and utensils, which are pleasant surprises for the little ones.
The family rooms are spacious, some even feature two bathrooms— one with a shower and one with a bath, providing convenience and comfort for larger groups. While the hotel has a limited number of children’s TV channels, the presence of a pool table and a cozy corner for kids adds a bit of fun and recreation. However, some guests did mention that more space specifically designed for children would improve the overall experience.
Accessibility is well thought out with facilities accommodating families with baby strollers and ensuring easy access both inside and outside the building. Despite the occasional issues like noise from nearby music festivals, the hotel maintains a quiet ambiance and staff are always eager to assist families, making them feel welcome and comfortable.
Overall, Mercure Czestochowa Centrum is a welcoming and family-friendly hotel, providing essential amenities and a good location, making it ideal for family visits to Czestochowa.
Mercure Czestochowa Centrum is highly regarded for its suitability for business travelers. Guests have noted that the hotel provides all necessary business facilities, making it an ideal choice for those on business trips. Its services specifically cater to the needs of business clientele, offering conveniences such as a computer in the lobby for printing documents. The hotel's location in the center offers both practicality and a pleasant atmosphere, contributing to an overall positive experience. Additionally, its proximity to the monastery makes it a strategically good choice for combining business visits with a pilgrimage.
Mercure Czestochowa Centrum offers several noteworthy amenities for guests with disabilities, ensuring a comfortable stay. The hotel is well-adapted for wheelchair users, featuring accessible entrances, rooms, restrooms and parking. Its facilities also cater well to families with baby strollers, providing easy access both inside and outside the building. The computer in the lobby for printing documents adds an extra layer of convenience. Despite a few minor issues, such as the high threshold in the shower that can be challenging for elderly individuals, the overall experience is positive. The hotel prides itself on delivering a pleasant stay with friendly staff, a good breakfast and thoughtful touches like utensils and coloring books for children. The added ease of accessibility by car further enhances the hotel's appeal for guests with disabilities.
Location Show Map
Location
The hotel's central position near key landmarks, including parks and pedestrian zones, provides an excellent base for exploration. The location is frequently described as very good, perfect and unbeatable, catering well to both sightseers and those in town for business. Additionally, favorable comments highlight the ease of accessing various parts of the city, as well as the presence of convenient amenities such as parking.
While the hotel's position on a busy street can sometimes contribute to nighttime noise, the convenience of the location outweighs this minor drawback for many travelers. Guests also note the clean, pleasant conditions and friendly service, which enhance the overall stay. The Mercure Czestochowa Centrum is particularly praised for its excellent location, making it an ideal choice for both short visits and extended stays in the city.
Breakfast
Dinner
Rooms
However, several reviews point out that the rooms are outdated and in need of modernization with some decor dating back to the 90s. Noise issues, particularly in rooms facing the street or those near ventilation systems, are also a common concern. Additionally, there are reports of faulty air conditioning, small showers with clogged drains and occasional unpleasant odors.
Despite these drawbacks, the rooms’ cleanliness and overall comfort, alongside good amenities, ensure a satisfactory stay for most guests. Nonetheless, improvements in room updates and noise insulation could significantly enhance the overall guest experience.
Beds
However, a few reviews mention concerns regarding the beds. Some guests found the mattresses too hard or noted that they were worn out and in need of replacement. Additionally, the single beds were occasionally described as narrow and some had issues with the comfort of the sofa beds and pillows.
Overall, while the majority of guests have had positive experiences with the hotel's comfortable and clean beds, there are occasional mentions of outdated or uncomfortable mattresses and bedding.
Cleanliness
However, some reviews point out inconsistencies in cleanliness. Specific issues mentioned include bad odors in certain rooms, mold in the bathrooms, clogged drains and occasional dust accumulation. There were also isolated complaints about poorly cleaned bathtubs and a lack of thorough cleaning in some areas. Despite these few concerns, the hotel's commitment to cleanliness stands out as a frequent positive note among guests, contributing to a comfortable and pleasant stay.
Staff
Wi-Fi
Parking
Family
The family rooms are spacious, some even feature two bathrooms— one with a shower and one with a bath, providing convenience and comfort for larger groups. While the hotel has a limited number of children’s TV channels, the presence of a pool table and a cozy corner for kids adds a bit of fun and recreation. However, some guests did mention that more space specifically designed for children would improve the overall experience.
Accessibility is well thought out with facilities accommodating families with baby strollers and ensuring easy access both inside and outside the building. Despite the occasional issues like noise from nearby music festivals, the hotel maintains a quiet ambiance and staff are always eager to assist families, making them feel welcome and comfortable.
Overall, Mercure Czestochowa Centrum is a welcoming and family-friendly hotel, providing essential amenities and a good location, making it ideal for family visits to Czestochowa.
Business
Accessible
No, Mercure Czestochowa Centrum doesn't have any pool.
No, a spa isn't available at Mercure Czestochowa Centrum.
Yes, Mercure Czestochowa Centrum welcomes dogs.
Yes, parking facilities are available at Mercure Czestochowa Centrum.
Yes, Mercure Czestochowa Centrum has a gym.
Location Show Map
More Options
