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Summary of reviewsHotel Baccara in Aachen receives largely positive reviews across multiple categories. The hotel benefits from an excellent location near the city center, historic old town, and university, providing both tourists and business travelers with convenient access to key attractions. Despite its central setting, guests enjoy a quiet retreat with serene garden views and free parking options, adding practicality for those traveling by car.
A notable highlight is the hotel's breakfast, described as good, sufficient, and tasty. Guests appreciate the variety of fresh bakery rolls and coffee specialties, although there is some room for improvement in terms of cold cut and cheese selection. The setting for breakfast is peaceful, enhancing the overall enjoyment.
Rooms tend to be clean and comfortable, with modern furnishings contributing to a pleasant stay, despite some being smaller or lacking air conditioning. The beds consistently receive praise for their comfort, ensuring a restful experience. While some bathrooms are compact, the hotel maintains high cleanliness standards appreciated by many guests.
The staff are repeatedly praised for their friendliness and helpfulness, creating a welcoming atmosphere throughout the hotel. Their commitment to excellent service helps define the guest experience. However, Wi-Fi connectivity varies, with some guests experiencing issues, particularly on upper floors.
Overall, Hotel Baccara offers good value for those seeking a simple, clean, and comfortable accommodation near Aachen's city center, with amenities and services suitable for a three-star establishment. Despite minor drawbacks, the hotel ensures a calm, comfortable stay with a focus on guest satisfaction. Show more
Read review summaries for all categories
Categories
3-Star Hotel
Hotel Baccara offers a pleasant stay with its comfortable rooms and decent amenities. It provides good value for travelers seeking a reliable and affordable option.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Room Types
Single RoomClassic room with cable TV and a private bathroom.
Double RoomClassic room with cable TV and a private bathroom.
Triple RoomClassic room with cable TV and a private bathroom.
Double Room with BalconyFeaturing a balcony, this double room also provides heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Guest Reviews
7.6
Good
Location
Hotel Baccara enjoys a commendable location in Aachen, offering easy access to the city's key attractions. Situated near the heart of the city, guests find themselves a convenient walk from both the lively center and the historic old town. The hotel's proximity to the university and its central yet peaceful setting make it ideal for both tourists and business travelers. The area is complemented by free parking options nearby, adding practicality for those traveling by car. Despite its bustling surroundings, the hotel ensures a quiet retreat, with some rooms offering serene garden views. The staff's welcoming demeanor, coupled with tidy accommodations and additional amenities, enhances the overall experience, positioning Hotel Baccara as a suitable choice for visitors seeking a balance of location and comfort in Aachen.
Breakfast
Hotel Baccara offers a breakfast experience that garners a largely positive response from its guests. Described as good, sufficient, and tasty, the breakfast buffet features a variety of fresh bakery rolls, coffee specialties, and essentials like yogurt, fresh fruit, muesli, and drinks prepared to order. Guests appreciate the fast service and the satisfying array, which generally fulfills their needs. Many highlight the breakfast's affordability and its adequacy in terms of quality and quantity. The setting for breakfast is noted as peaceful, adding to the overall enjoyment.
However, a few guests mention that the breakfast could benefit from more variety, especially in terms of cold cuts and cheese. Some point out that while items like eggs can be prepared on request, the overall selection may feel a bit plain or meager by local standards. A minority of guests also express dissatisfaction with the additional cost, considering it somewhat high for what is offered.
Overall, Hotel Baccara's breakfast provides a pleasant start to the day for most guests, meeting expectations with its quality and efficiency, though there is room for improvement in diversity and inclusion in the room rate.
Rooms
Hotel Baccara offers a mixed bag of room experiences that lean more positively, centered around cleanliness and comfort. Guests generally find the rooms to be well furnished and organized, providing a cozy and comfortable stay despite them often being on the smaller side. While some rooms are relatively large and functionally equipped, others are quite compact, with several reviews noting the small size of the bathrooms. Rooms appear to be modern and hygienic, with newly renovated furnishings that add to the appeal.
The hotel seems to maintain a high standard of cleanliness, which is a significant highlight for many visitors who describe rooms as spotlessly clean and pleasantly spacious. Comfortable beds are frequently mentioned, contributing to a good night's rest. Despite some rooms being right next to the breakfast area, they remain quiet, enhancing the tranquil experience of staying at the back of the hotel with views of greenery.
Some guests have remarked on the lack of air conditioning, which could be a factor during warmer periods. However, the staff consistently receive praise for their friendliness and helpfulness, adding a positive dimension to the stay. Overall, Hotel Baccara satisfies guests' basic needs effectively, providing good value, especially for those seeking a simple and clean accommodation not far from the city center.
Beds
Hotel Baccara features prominently in travel discussions with its comfortable beds, making it a noteworthy choice for travelers who value a good night's sleep. Many guests have praised the mattresses for providing a restful experience, describing them as comfortable and great. Rooms, noted for their cleanliness and adequacy, ensure a pleasant stay with essential amenities where bedding is largely praised for comfort. Some visitors have expressed varying opinions about the mattress firmness and pillow softness, as these elements often cater to personal preferences. A few critiques did mention outdated linens and occasional issues with bed stability. Despite these occasional concerns, the overall consensus suggests that most guests enjoy a satisfactory sleep thanks to the well-regarded beds at Hotel Baccara.
Cleanliness
Hotel Baccara offers guests a reliably clean and comfortable experience, consistently impressing visitors with its dedication to cleanliness. The rooms and bathrooms are noted for their pristine condition, with many guests appreciating the overall sense of tidiness. The mattresses are frequently described as comfortable, adding to the restful ambiance of the hotel.
The establishment is modernized and well-maintained, delivering a high standard of hygiene. It also enjoys an excellent location, easily accessible by car, yet situated in a quiet area, often with pleasant views of the garden. Free parking and the hotel's proximity to the city center provide added convenience for travelers.
While some mention the need for minimal improvements in cleanliness standards, the general sentiment remains positive, highlighting the spotless and orderly environment. The friendly and helpful staff further enhance the stay by ensuring that rooms are checked daily and that guests feel welcome. Despite a few minor drawbacks, such as smaller room and bathroom sizes, the hotel consistently achieves good cleaning conditions, contributing to a calm and comfortable stay. Overall, Hotel Baccara offers a dependable choice for visitors seeking a clean, quiet retreat with good amenities and service.
Staff
The staff at Hotel Baccara consistently receive high praise for their friendliness and helpfulness. Guests frequently comment on the welcoming and accommodating nature of the team, making visitors feel well cared for throughout their stay. The reception staff are noted for being particularly cheerful, with efficient and attentive service. This pleasant demeanor extends to the hotel owners and the breakfast bar personnel, contributing to a warm and hospitable atmosphere. The positive sentiment is enhanced by the hotel's clean and modern facilities, which guests also appreciate. However, there's a rare mention of unfriendly interaction, serving as an outlier in an otherwise glowing set of reviews. Overall, the staff's commitment to excellent service and personal attention defines the guest experience at Hotel Baccara.
Wi-Fi
Hotel Baccara seems to have had a mixed bag of reviews regarding its Wi-Fi services. While several guests commended the hotel for having reasonably good Wi-Fi with some stating that the connectivity improved later in the evening, others experienced significant issues. Connectivity problems were frequently mentioned, especially on the upper floors where the Wi-Fi was either bad or nonexistent. Some guests faced quirky internet connectivity that sometimes failed altogether. There is an impression that the Wi-Fi quality varies depending on the location within the hotel, with sporadic episodes of unreliable service during various stays.
3 Star
Hotel Baccara offers a simple and clean environment, making it a fitting choice for those seeking a basic option for a short stay. Positioned near the university and on the edge of the city center, guests appreciate its quiet and calm setting. The hotel features a proper breakfast and is considered to be a nice little hotel with pleasing recent redecoration efforts. While some may find the pricing a bit steep for its category, others feel it fully meets the expectations of a three-star establishment, noting that it presents a fair value for its offerings.
No, Hotel Baccara doesn't have any pool.
No, a spa isn't available at Hotel Baccara.
Yes, Hotel Baccara welcomes dogs.
No, parking facilities aren't available at Hotel Baccara.