Airport Hotel and Resort
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Summary of reviewsAirport Hotel and Resort is a popular destination due to its closely situated location near Abha Airport, offering guests a serene escape from city life with picturesque surroundings and well-maintained landscaping. Visitors frequently commend the tranquil atmosphere and scenic views from the balconies, making it an ideal spot both for relaxation and convenience.
The rooms are spacious with excellent layouts and private terraces that offer beautiful vistas, contributing to a comfortable and cozy stay. Guests appreciate the cleanliness and efforts by housekeeping to maintain tidy environments, alongside the visually appealing design of both indoor and outdoor spaces.
The hotel staff earn high praise for their friendliness and helpfulness with particular mentions of the exceptional service provided by employees like Osama Al-Almai, Hassan Al-Ammar and Sultan Assiri. Notably, the efficient and warm service enhances the overall guest experience, though there are occasional reports of slow service at the reception.
The amenities, such as the swimming pool, are a highlight for many, featuring a large pool and a private option that guests enjoy for their beautiful views and spacious area suitable for activities like barbecues.
However, the hotel has several areas needing improvement. The wifi service is notably weak and unreliable, creating challenges for guests who require stable internet connectivity. Some rooms suffer from dated furnishings and a lack of proper insulation between rooms, affecting privacy. Additionally, improvements are necessary for bathroom facilities and varied maintenance issues like insufficient electrical outlets and faulty room locking mechanisms.
Reviews on cleanliness are mixed; while many praise the hotel for its high standards, others cite inconsistent maintenance with reports of dusty furniture and inadequate cleaning services.
The beds receive mixed reviews as well. Some guests find them comfortable, but there are complaints about uncomfortable mattresses, old furniture and issues with bedding arrangements.
In summary, Airport Hotel and Resort offers a beautiful and tranquil setting with spacious rooms and excellent staff service, making it a favored choice for many. However, there are areas requiring attention, particularly regarding room furnishings, cleanliness consistency and wifi reliability.
Categories
The rooms are spacious with excellent layouts and private terraces that offer beautiful vistas, contributing to a comfortable and cozy stay. Guests appreciate the cleanliness and efforts by housekeeping to maintain tidy environments, alongside the visually appealing design of both indoor and outdoor spaces.
The hotel staff earn high praise for their friendliness and helpfulness with particular mentions of the exceptional service provided by employees like Osama Al-Almai, Hassan Al-Ammar and Sultan Assiri. Notably, the efficient and warm service enhances the overall guest experience, though there are occasional reports of slow service at the reception.
The amenities, such as the swimming pool, are a highlight for many, featuring a large pool and a private option that guests enjoy for their beautiful views and spacious area suitable for activities like barbecues.
However, the hotel has several areas needing improvement. The wifi service is notably weak and unreliable, creating challenges for guests who require stable internet connectivity. Some rooms suffer from dated furnishings and a lack of proper insulation between rooms, affecting privacy. Additionally, improvements are necessary for bathroom facilities and varied maintenance issues like insufficient electrical outlets and faulty room locking mechanisms.
Reviews on cleanliness are mixed; while many praise the hotel for its high standards, others cite inconsistent maintenance with reports of dusty furniture and inadequate cleaning services.
The beds receive mixed reviews as well. Some guests find them comfortable, but there are complaints about uncomfortable mattresses, old furniture and issues with bedding arrangements.
In summary, Airport Hotel and Resort offers a beautiful and tranquil setting with spacious rooms and excellent staff service, making it a favored choice for many. However, there are areas requiring attention, particularly regarding room furnishings, cleanliness consistency and wifi reliability.
Family Friendly Hotel
Hotel with Swimming Pool
Private Pool
Business Hotel
Hotel with Parking
Hotel with Tennis Courts
3-Star Hotel
Hotel with Private Pool Rooms
Guest Reviews
Nestled conveniently close to the airport, Airport Hotel and Resort offers a serene escape from the city's hustle and bustle. The location is frequently praised for its tranquility and excellent proximity to Abha Airport, making it a perfect retreat for travelers seeking peace and convenience. The picturesque surroundings provide beautiful views, especially from the balconies, allowing guests to enjoy the relative peace and calm of the area.
The hotel's setting is described as beautiful with well-maintained landscaping that adds to the overall charm. The location offers a unique balance, being off the beaten path, yet still close to the city center and essential services. Guests have noted the excellent and quiet atmosphere, highlighting the blend of independence and accessibility.
Whether one is looking for a peaceful place to relax or a convenient stopover near the airport, this resort delivers with its fantastic location and scenic views. The spacious and beautifully designed hotel grounds add to the overall appeal, making it a special spot for visitors.
The rooms at Airport Hotel and Resort are notable for their generous size and spaciousness with many guests appreciating the excellent room layout and distribution of space. The private terraces and balconies offer beautiful views, enhancing the overall positive experience. Cleanliness is a strong point and housekeeping efforts are commendable.
However, the reviews highlight several areas in need of improvement. Many rooms suffer from dated and worn-out furniture with some guests describing the furnishings as ancient and in poor condition. The lack of proper insulation between rooms compromises privacy. Additionally, the bathrooms are often mentioned as requiring renovation with some described as small and inadequate.
Concerns about safety and amenities are also prevalent. Some guests mentioned the absence of blackout curtains and insufficient electrical outlets, particularly near the bed. Room locking mechanisms are sometimes faulty and the lack of room service and necessary contact with reception is problematic for some visitors.
Despite these drawbacks, the hotel's spacious rooms and beautiful views offer a comfortable stay for those prioritizing space and scenery.
The beds at Airport Hotel and Resort evoke mixed responses from guests. Positive feedback highlights that some guests found the beds very comfortable, suggesting that there are instances where bed quality meets expectations. However, a greater number of reviews indicate discomfort, mentioning that the beds are not suitable, uncomfortable and sometimes far from the air conditioner. Additionally, some furniture appears to be old, leading to uncomfortable experiences and isolated issues were noted with broken bed components and dusty pillows. Requests for extra beddings are also preferred, implying that existing arrangements may not always suffice.
Airport Hotel and Resort boasts a mix of reviews regarding its cleanliness, leaning heavily towards both positive and negative experiences. Many guests appreciated the hotel's commitment to maintaining clean and comfortable environments, often describing it as a clean and beautiful place with a high standard of cleanliness and spotless facilities. The hotel's outdoor area and peaceful atmosphere further complement its cleanliness, making it a cozy and spacious retreat for visitors.
Guests frequently remarked on the excellent cleanliness and the beauty of the design, highlighting clean interiors and exteriors alongside clean, fresh-smelling rooms. Positive reviews also complimented the staff’s behavior and the attention to maintaining clean facilities, adding merit to the hotel’s efforts in cleanliness.
However, significant concerns arise from other guests’ experiences. Reports indicate that the standard of cleanliness varies with issues such as poor bathroom cleanliness, unclean sheets and a lack of daily cleaning services often mentioned. Numerous guests pointed out that rooms were not cleaned to required standards or lacked regular maintenance, leading to dusty furniture, insects and an overall poor standard of cleanliness inside the rooms.
Additional criticisms include non-existent cleaning services, indicating that more attention is needed to uphold a consistent standard. The absence of essential utilities and room amenities such as no daily room cleaning, televisions and telephones was noted, further detracting from the overall hotel experience.
In summary, while Airport Hotel and Resort is praised for its clean, serene and aesthetically pleasing environment by many, there are considerable inconsistencies in maintaining hygiene standards, especially concerning room and bathroom cleanliness. Future guests might want to be prepared for potential variances in cleanliness and maintenance during their stay.
At Airport Hotel and Resort, the staff consistently receive praise for their friendliness and helpfulness. Many guests appreciated the warm and efficient service, particularly noting the exceptional attitudes of employees like Osama Al-Almai, Hassan Al-Ammar and Sultan Assiri. The welcoming and polite nature of some receptionists left a positive impression on several visitors.
However, the experience at the reception desk appears mixed. Reports of slow and unresponsive reception service are frequent with some guests experiencing poor behavior and long waiting times. Instances of the reception staff failing to answer calls or respond promptly to requests were also noted.
Despite these issues, several guests highlighted fast and excellent service in areas further away from the main reception, suggesting that the overall staff effort to maintain quality service is commendable. Overall, while there is a significant appreciation for the friendly demeanor of the employees, there remains a need for consistent quality and responsiveness, particularly at the reception desk.
The reviews about the wifi at Airport Hotel and Resort highlight several issues. Guests consistently note that the wifi internet is very weak and often not usable with some mentioning that the network simply does not work. Additionally, many reviews mention the absence of a reliable wifi facility and poor service overall. On some occasions, internet availability is delayed and there are complications with accessing the network even when a password is provided. Overall, the wifi service at the hotel needs significant improvements based on guest feedback.
The Airport Hotel and Resort offers a noteworthy pool experience, featuring both a large swimming pool and a private pool option. Guests frequently appreciate the beautiful pool views and the ample open space for activities like barbecues. The pool area, described as nice and sizeable with a 25-meter length, adds to the overall appeal of the venue. However, there are some issues reported such as the pool heater not working and occasional unavailability of the pool itself. Despite these setbacks, the pool remains a highlight for many, contributing to the resort’s pleasant atmosphere.
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Location
The hotel's setting is described as beautiful with well-maintained landscaping that adds to the overall charm. The location offers a unique balance, being off the beaten path, yet still close to the city center and essential services. Guests have noted the excellent and quiet atmosphere, highlighting the blend of independence and accessibility.
Whether one is looking for a peaceful place to relax or a convenient stopover near the airport, this resort delivers with its fantastic location and scenic views. The spacious and beautifully designed hotel grounds add to the overall appeal, making it a special spot for visitors.
Rooms
However, the reviews highlight several areas in need of improvement. Many rooms suffer from dated and worn-out furniture with some guests describing the furnishings as ancient and in poor condition. The lack of proper insulation between rooms compromises privacy. Additionally, the bathrooms are often mentioned as requiring renovation with some described as small and inadequate.
Concerns about safety and amenities are also prevalent. Some guests mentioned the absence of blackout curtains and insufficient electrical outlets, particularly near the bed. Room locking mechanisms are sometimes faulty and the lack of room service and necessary contact with reception is problematic for some visitors.
Despite these drawbacks, the hotel's spacious rooms and beautiful views offer a comfortable stay for those prioritizing space and scenery.
Beds
Cleanliness
Guests frequently remarked on the excellent cleanliness and the beauty of the design, highlighting clean interiors and exteriors alongside clean, fresh-smelling rooms. Positive reviews also complimented the staff’s behavior and the attention to maintaining clean facilities, adding merit to the hotel’s efforts in cleanliness.
However, significant concerns arise from other guests’ experiences. Reports indicate that the standard of cleanliness varies with issues such as poor bathroom cleanliness, unclean sheets and a lack of daily cleaning services often mentioned. Numerous guests pointed out that rooms were not cleaned to required standards or lacked regular maintenance, leading to dusty furniture, insects and an overall poor standard of cleanliness inside the rooms.
Additional criticisms include non-existent cleaning services, indicating that more attention is needed to uphold a consistent standard. The absence of essential utilities and room amenities such as no daily room cleaning, televisions and telephones was noted, further detracting from the overall hotel experience.
In summary, while Airport Hotel and Resort is praised for its clean, serene and aesthetically pleasing environment by many, there are considerable inconsistencies in maintaining hygiene standards, especially concerning room and bathroom cleanliness. Future guests might want to be prepared for potential variances in cleanliness and maintenance during their stay.
Staff
However, the experience at the reception desk appears mixed. Reports of slow and unresponsive reception service are frequent with some guests experiencing poor behavior and long waiting times. Instances of the reception staff failing to answer calls or respond promptly to requests were also noted.
Despite these issues, several guests highlighted fast and excellent service in areas further away from the main reception, suggesting that the overall staff effort to maintain quality service is commendable. Overall, while there is a significant appreciation for the friendly demeanor of the employees, there remains a need for consistent quality and responsiveness, particularly at the reception desk.
Wi-Fi
Pool
Yes, Airport Hotel and Resort has pool(s) that belong to one or more of the following categories: Private Pool.
No, a spa isn't available at Airport Hotel and Resort.
No, Airport Hotel and Resort doesn't allow dogs.
Yes, parking facilities are available at Airport Hotel and Resort.
No, Airport Hotel and Resort doesn't have a gym.
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