Sarwat Park Hotel
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Summary of reviewsSarwat Park Hotel excels in providing guests with a remarkable location at the high city area, offering stunning views and easy access to local attractions, restaurants and cafes. Proximity to key tourist spots like Abu Khayal Park and Art Street, alongside convenient travel routes to highways and the airport, make it a top choice for explorers. While the entrance can be crowded, the scenic surroundings and upscale atmosphere are standout features.
The breakfast offerings are diverse and often praised for their excellent taste and the welcoming attitude of the chef. Guests particularly enjoy the convenience of in-room breakfast service. However, there are occasional criticisms regarding limited variety and consistency in quality.
Dinner at the hotel is generally described as delicious, though there are areas for improvement such as reducing salt content and addressing delays in service. While the ambiance and taste are appreciated, the offerings sometimes fall short of five-star expectations.
Rooms at Sarwat Park Hotel are spacious and some boast beautiful views, especially of the city and Abu Khayal Garden. Cleanliness is a mixed bag – while some rooms meet high expectations, others fall short with issues like dirty carpets, lingering odors and outdated furniture. The lack of amenities such as bathrobes and toothbrushes is also noted. Despite these drawbacks, the spaciousness and lighting are positives.
Cleanliness overall receives mixed reviews; while many praise the general cleanliness and pleasant fragrance in the corridors, others point out dirty carpets, worn-out furniture and neglected areas in the bathrooms. Enhancements in these areas could greatly improve the experience.
The staff, especially individuals like Khalood Al-Qahtani and Saud Al-Dosari, are often praised for their professionalism, friendliness and efficiency. Despite some variability in service quality, the overall impression is one of warmth and dedication.
WiFi experiences are varied with some reporting excellent connections while others mention slow speeds and frequent disconnections. A stronger WiFi service could improve the guest experience further.
The family-friendly environment is another highlight with spacious family rooms and engaging activities for children. The hotel provides a pleasant stay for families despite some opinions on the buffet variety.
Guests have mixed feelings about the bed quality. Some find the beds comfortable, while others report issues with old, weak mattresses and subpar pillows. Cleanliness of bedding is also a concern, affecting the overall comfort.
For honeymooners, Sarwat Park Hotel offers tailored packages that create memorable, romantic experiences. Special room preparations and rejuvenating spa treatments contribute to an idyllic setting for couples, reinforcing the hotel's commitment to a romantic and enjoyable stay.
In summary, Sarwat Park Hotel stands out for its fantastic location, friendly staff and family-friendly environment. While there are areas needing improvement, particularly in room maintenance and food consistency, the overall experience remains positive, making it a commendable choice for travelers.
Categories
The breakfast offerings are diverse and often praised for their excellent taste and the welcoming attitude of the chef. Guests particularly enjoy the convenience of in-room breakfast service. However, there are occasional criticisms regarding limited variety and consistency in quality.
Dinner at the hotel is generally described as delicious, though there are areas for improvement such as reducing salt content and addressing delays in service. While the ambiance and taste are appreciated, the offerings sometimes fall short of five-star expectations.
Rooms at Sarwat Park Hotel are spacious and some boast beautiful views, especially of the city and Abu Khayal Garden. Cleanliness is a mixed bag – while some rooms meet high expectations, others fall short with issues like dirty carpets, lingering odors and outdated furniture. The lack of amenities such as bathrobes and toothbrushes is also noted. Despite these drawbacks, the spaciousness and lighting are positives.
Cleanliness overall receives mixed reviews; while many praise the general cleanliness and pleasant fragrance in the corridors, others point out dirty carpets, worn-out furniture and neglected areas in the bathrooms. Enhancements in these areas could greatly improve the experience.
The staff, especially individuals like Khalood Al-Qahtani and Saud Al-Dosari, are often praised for their professionalism, friendliness and efficiency. Despite some variability in service quality, the overall impression is one of warmth and dedication.
WiFi experiences are varied with some reporting excellent connections while others mention slow speeds and frequent disconnections. A stronger WiFi service could improve the guest experience further.
The family-friendly environment is another highlight with spacious family rooms and engaging activities for children. The hotel provides a pleasant stay for families despite some opinions on the buffet variety.
Guests have mixed feelings about the bed quality. Some find the beds comfortable, while others report issues with old, weak mattresses and subpar pillows. Cleanliness of bedding is also a concern, affecting the overall comfort.
For honeymooners, Sarwat Park Hotel offers tailored packages that create memorable, romantic experiences. Special room preparations and rejuvenating spa treatments contribute to an idyllic setting for couples, reinforcing the hotel's commitment to a romantic and enjoyable stay.
In summary, Sarwat Park Hotel stands out for its fantastic location, friendly staff and family-friendly environment. While there are areas needing improvement, particularly in room maintenance and food consistency, the overall experience remains positive, making it a commendable choice for travelers.
Hotel for Honeymoon
Features comfortable rooms and a peaceful setting, ideal for a relaxing honeymoon. The hotel's amenities and location make it a great choice for couples.
Family Friendly Hotel
This hotel offers a fitness center and restaurant, with family rooms available. Its location near a park provides outdoor opportunities, and guests consistently praise the excellent and accommodating staff.
Romantic Hotel
Features beautiful park views and serene surroundings, providing a tranquil and romantic setting. The hotel's spacious rooms and recreational facilities offer ample opportunities for couples to enjoy quality time together.
4-Star Hotel
Located in the Al Soudah mountains, Sarwat Park Hotel offers comfortable rooms and a terrace with scenic views. It provides a blend of local and international cuisine, making it a unique experience.
Luxury Hotel
Hotel with Gym
About Sarwat Park Hotel
License: 10005687
Guest Reviews
Location
The setting also ensures quick routes to highways and the airport, making travel convenient. Guests appreciate the blend of tranquility and vibrancy with the high city atmosphere contributing to an upscale feel. Despite some concerns about crowded entrances and access challenges, the location’s beauty and the surrounding landscapes make it a standout choice.
Overall, the high city’s scenic views, coupled with the array of nearby amenities, mark the location of Sarwat Park Hotel as its best feature.
Breakfast
However, several guests noted limitations and inconsistencies. Some mentioned that the breakfast options were too few or not up to the hotel's standards with criticism pointed at the lack of variety and occasional issues with food quality, including moldy items. A few reviews specifically mentioned that certain aspects of the breakfast were poor, unvaried or even cold and there were complaints about the absence of black coffee. The buffet's simplicity and the overall breakfast experience were considered average by some, failing to meet the expectations set by the hotel's pricing.
Overall, while there are commendable aspects to the breakfast at Sarwat Park Hotel, there appear to be areas in need of improvement, particularly in terms of variety and quality consistency.
Dinner
However, there are significant areas that require improvement. Numerous reviews report that the dinner buffet and room service do not meet the expected standards with some citing excessive salt and delays in service times. There are also concerns about the overall quality and pricing, suggesting that the dinner offerings do not match the five-star status of the hotel. Additionally, feedback on the café points to weaknesses in beverage preparation, particularly for hot drinks.
In summary, while the hotel restaurant has strengths in taste and ambience, there are clear opportunities to elevate the dining experience to meet guest expectations fully.
Rooms
However, many reviews pointed out areas needing improvement. Multiple guests reported poor room cleanliness with dirty carpets, lingering bad odors and worn-out furniture being common complaints. The amenities were often lacking with numerous mentions of missing items such as bathrobes, toothbrushes and even basic utensils. The bathrooms were frequently cited as problematic with some guests experiencing issues like clogged bathtubs, limited hot water and small, poorly maintained shower areas.
Additionally, some rooms had a gloomy view and limited soundproofing, making them noisy and less comfortable. The comfort of the beds and the quality of the pillows were also major drawbacks for some guests. Instances of poor room design, such as doors directly revealing the bed and a lack of proper window insulation, were highlighted as areas that detracted from the overall experience.
Overall, while the hotel offers spacious rooms with promising views, there are significant concerns about cleanliness, maintenance and amenities that need to be addressed to meet guest expectations.
Beds
Cleanliness is another area of concern, as worn-out sheets and blankets and old pillows are frequently mentioned. There are also reports of unpleasant odors in the bedrooms, which suggests housekeeping inconsistencies.
The hotel does not offer rooms with king-size beds; however, guests have the option to push beds together to create a larger sleeping area. On the upside, the reception staff receives commendations for being very welcoming, which adds a positive touch to the overall stay.
Overall, guests should be prepared for varied bed quality and should consider these factors when planning their stay at the Sarwat Park Hotel.
Cleanliness
However, there are areas that require significant improvement. Several reviewers mention that the carpet, both in the rooms and throughout the hotel, is often dirty, burned or stained. Some guests have observed traces of dirt or neglect in room cleanliness and the cleanliness of bathrooms. The furniture in some rooms is described as old, worn out and sometimes carrying unpleasant odors. Additionally, the cleaning staff’s performance and organization have been criticized with reports of uncleaned rooms, poorly cleaned windows and trash being left outside room doors.
While the hotel's location and views receive positive feedback, the issues with cleanliness, including specifics like stained carpets and sheets, suggest a need for more stringent cleaning protocols and updates to furnishings and facilities. Some guests also mention the need for better organization and specialized cleaning staff to improve the overall experience. Despite the challenges, the combination of the location, tranquility and certain elements of cleanliness contribute to a mixed yet generally satisfactory stay for many.
Staff
However, feedback indicates some variability in the quality of service. While many guests note the staff's high ethics and courteous behavior, others have experienced dissatisfaction with certain receptionists' attitudes and slow response times. Some reviews mention a lack of cooperation and professionalism among specific employees, leading to a perceived inconsistency in guest treatment.
Despite these occasional criticisms, the overall impression of Sarwat Park Hotel's staff is one of warmth and enthusiasm. Guests feel welcomed and well-cared for, often singling out individuals for their outstanding contributions to a pleasant stay. The dedication of the customer relations and public relations teams further enhances the reputation of the hotel, making it a place where many guests would return and recommend.
Wi-Fi
Family
Honeymoon
No, Sarwat Park Hotel doesn't have any pool.
No, a spa isn't available at Sarwat Park Hotel.
No, Sarwat Park Hotel doesn't allow dogs.
No, parking facilities aren't available at Sarwat Park Hotel.
Yes, Sarwat Park Hotel has a gym.
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