Hotel Nilo
Acapulco
16.84336800,
-99.84774600
,
Calle 4 Numero 105 Esquina Ortiz Monasterio Colonia Icacos
(Show on Map)
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHotel Nilo in Acapulco receives overall positive feedback from guests, especially for its excellent location and cleanliness. It is ideally situated close to the beach within walking distance to shopping centers like Walmart and Oxxo and near key attractions, ensuring convenience for visitors. Its central location also benefits families seeking a peaceful yet accessible stay away from the bustling bar areas.
While the breakfast service has room for improvement in terms of variety and cost, the dining experiences offer notable highlights, particularly on the rooftop. Guests appreciate the quality of Chinese cuisine and the rooftop’s relaxing ambience, though service efficiency and menu choices could be expanded.
The hotel’s rooms are praised for their cleanliness, spaciousness and modern amenities. Guests often highlight the immaculate condition of rooms and bathrooms. However, there are mentions of occasional issues such as noise, musty smells and minor security concerns. The pool area, though small, is clean and features appealing Jacuzzis on the rooftop with beautiful views, enhancing the relaxation experience.
The staff at Hotel Nilo generally receive high marks for their friendly and attentive service, contributing significantly to a pleasant stay. While there are occasional lapses in service, particularly around the pool and terrace, the overall impression is one of professionalism and courtesy.
Families find Hotel Nilo especially accommodating, enjoying the spacious rooms and welcoming environment. The beach's close proximity and calm waters further add to the appeal for families with young children.
Guests have mixed feelings about the parking, noting its limited capacity yet appreciating its security. The Wi-Fi service also receives varied feedback with some guests experiencing strong connections while others face instability.
In conclusion, Hotel Nilo is highly recommended for its convenient location, cleanliness and family-friendly atmosphere. Addressing certain service inconsistencies and facility improvements could elevate the overall guest experience.
Categories
While the breakfast service has room for improvement in terms of variety and cost, the dining experiences offer notable highlights, particularly on the rooftop. Guests appreciate the quality of Chinese cuisine and the rooftop’s relaxing ambience, though service efficiency and menu choices could be expanded.
The hotel’s rooms are praised for their cleanliness, spaciousness and modern amenities. Guests often highlight the immaculate condition of rooms and bathrooms. However, there are mentions of occasional issues such as noise, musty smells and minor security concerns. The pool area, though small, is clean and features appealing Jacuzzis on the rooftop with beautiful views, enhancing the relaxation experience.
The staff at Hotel Nilo generally receive high marks for their friendly and attentive service, contributing significantly to a pleasant stay. While there are occasional lapses in service, particularly around the pool and terrace, the overall impression is one of professionalism and courtesy.
Families find Hotel Nilo especially accommodating, enjoying the spacious rooms and welcoming environment. The beach's close proximity and calm waters further add to the appeal for families with young children.
Guests have mixed feelings about the parking, noting its limited capacity yet appreciating its security. The Wi-Fi service also receives varied feedback with some guests experiencing strong connections while others face instability.
In conclusion, Hotel Nilo is highly recommended for its convenient location, cleanliness and family-friendly atmosphere. Addressing certain service inconsistencies and facility improvements could elevate the overall guest experience.
Hotel near Nightlife Spots
Situated in Colonia Icacos, it's close to various dining and entertainment options. The hotel offers a convenient base for experiencing Acapulco's nightlife.
Hotel with Parking
Parking is available at Hotel Nilo.
3-Star Hotel
Located near Icacos Beach in Acapulco, this hotel offers comfortable accommodation with essential amenities. It provides easy access to the beach and local attractions.
Hotel near The Beach
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Rooftop Pool Panoramic View Pool
Hotel with Panoramic View Pool
Hotel with Rooftop Pool
Guest Reviews
Hotel Nilo enjoys an enviable location that facilitates easy access to many key attractions in Acapulco. Guests frequently highlight its close proximity to the beach, often noting that it's just a short walk away, typically only a few minutes. Additionally, the hotel is situated near major shopping centers, including a conveniently located Walmart, Oxxo and several eateries and grocery stores, which guests find very practical for their needs.
The hotel is also favorably positioned near the main avenue, Miguel Alemán, making it accessible for those traveling by car and offering good connectivity via public transport. Despite some mixed reviews regarding the surrounding area, guests generally appreciate the bustling atmosphere and easy access to tourist spots.
The location is often described as central and ideal for family trips, providing a tranquil base while being sufficiently distant from the bar areas to ensure a peaceful stay. The combination of its prime location, cleanliness and reasonable pricing makes Hotel Nilo a highly recommended choice for visitors seeking comfort and convenience in Acapulco.
The breakfast experience at Hotel Nilo appears to leave much to be desired according to guest reviews. While many appreciate the concept of offering breakfast, there are repeated mentions of the high cost not matching the expectation for the type of hotel. Some guests were disappointed with the limited menu available, finding it too short and restrictive. The current offerings lack variety and completeness with critiques focusing on the minimalistic approach that fails to include essential items like bread, sauce or tortillas and sometimes even coffee. Several suggestions point towards the implementation of a buffet breakfast or more comprehensive meal packages, ideally at more reasonable prices. Guests also noted that breakfast is not consistently provided with their reservation, adding to the overall sentiment that the breakfast service at Hotel Nilo could be significantly improved with broader options and better pricing.
For travelers considering a stay at Hotel Nilo, dining experiences at the hotel have garnered a mixed reception from guests. Many reviews highlight the delectable quality of the food with some guests particularly praising the Chinese cuisine as exceptional value for money. The rooftop setting, often cited as the hotel's best feature, provides a relaxing atmosphere and excellent cocktail service. However, there are notable areas for improvement, including service speed and the variety of menu options. Some guests mentioned that the bar service can be slow and the café was occasionally out of certain items, limiting choices. Additionally, the cost of food and drinks has been flagged as somewhat high.
While the quality of food preparation is good, there have been mentions that the taste did not always meet expectations. Guests also pointed out a need for more support staff to assist the cook and barista, potentially to improve service efficiency. Specific complaints included the inability to access certain staples like coffee and milkshakes on the terrace and strict rules about borrowing utensils.
In all, while Hotel Nilo offers some appealing dining features and high points, there is a clear call from guests for broader menu offerings, more consistent stock of supplies and enhanced service efficiency.
Hotel Nilo offers a mix of experiences when it comes to its accommodation. One of the standout positives is the cleanliness with many guests noting that both rooms and bathrooms are consistently kept in immaculate condition. The rooms themselves are often praised for being spacious, comfortable and well-appointed with modern furnishings and amenities, including air conditioning and even kitchenettes in some cases. Guests who stayed in the penthouse or exclusive suites found the rooms exceeded their expectations in terms of size and comfort.
The hotel's design and architecture receive positive mentions, adding a unique flair to the experience. Furthermore, the location is advantageous, being close to the beach and shopping centers, making it convenient for guests to explore the area.
On the other hand, there are several areas where Hotel Nilo could improve. Security concerns are highlighted with reports of damaged locks and windows that don't close properly. Room size varies significantly with some guests finding their rooms too small or cramped. Noise issues, particularly for rooms near machinery or the street, also detracted from the comfort for some visitors.
Additional concerns include rooms with musty smells, occasional water leaks and issues with humid beds. The air conditioning is a point of contention, as it is sometimes inconveniently placed, blowing directly onto beds. The pillows and beds were found to be uncomfortable by some and certain rooms had insufficient ventilation.
In terms of value for money, many guests felt the hotel offers good overall quality, especially considering the positive aspects. However, the inconsistencies in room conditions and certain operational drawbacks, such as a non-functional elevator and incomplete restaurant-bar services, provide a mixed impression overall.
In summary, Hotel Nilo stands out for its cleanliness, spacious rooms and convenient location but would benefit from addressing the highlighted security and comfort issues to enhance the guest experience.
When it comes to the beds at Hotel Nilo, guests appreciate the comfort and spaciousness that some of the larger and king-size beds offer. Many reviewers highlight the very comfortable nature of the beds in certain rooms, making for a restful night's sleep.
However, several issues have been noted across various reviews. The beds are equipped with wheels on the legs, causing them to move around frequently, which can be quite inconvenient. This mobility adds an element of annoyance for some guests who prefer their bed to stay put. Additionally, the mattresses themselves have received mixed feedback. While some guests find them very comfortable, others have described them as hard or rigid. There are also mentions of mattresses having a plastic covering that can make noise and feel less comfortable.
Pillows also seem to be a point of contention with many reviews pointing out their high and hard nature, often wrapped in plastic-like covers that detract from comfort. Some guests have stated that the pillows need replacing due to their old and unpleasant condition.
Regarding hygiene, the bed sheets and other bedding items have been criticized for being stained, worn out and sometimes even smelling bad. The overall feeling is that while some beds are undeniably comfortable, there are inconsistencies in quality and upkeep, suggesting that improvements could be made to enhance guest satisfaction.
In summary, while Hotel Nilo does offer rooms with very comfortable and sizable beds, there are significant drawbacks in terms of bed mobility, mattress firmness, pillow comfort and bedding cleanliness that could affect the overall experience.
Hotel Nilo boasts a stellar reputation for cleanliness, as highlighted by numerous guest reviews. Visitors frequently describe the hotel as very clean, super clean and immaculate. The rooms and bathrooms are consistently noted for their exceptional tidiness and daily cleaning routines. Guests appreciate the well-maintained facilities, including the pool and common areas, which are also praised for their cleanliness. The staff is commended for their attention to detail and courteous service, ensuring a pleasant stay. Additionally, the hotel's clean environment, combined with comfortable and organized accommodations, leaves a positive impression on guests. While a few reviews mention occasional issues like unpleasant odors or isolated cleaning oversights, the overall consensus reflects a high standard of cleanliness and a welcoming atmosphere.
When considering a stay at Hotel Nilo, guests can generally expect a positive experience with the staff's service. The majority of reviews praise the team for their friendliness and attentiveness. From the reception to the roof garden, many guests noted the consistently polite and courteous demeanor of the staff. Specifically, the security and cleaning crews received commendations for their professionalism and welcoming attitude. The reception provided fast and pleasant service, making the check-in process smooth and efficient.
However, it's worth mentioning that some reviews highlighted issues with staff behavior in specific areas, particularly around the pool and terrace. There were reports of rudeness and inattentiveness from certain staff members, which could detract from an otherwise enjoyable stay. Despite these occasional lapses, the overall feedback suggests that the hotel's staff generally strive to deliver excellent service, contributing to a secure and comfortable environment.
In summary, while there are areas for improvement, Hotel Nilo's staff are frequently described as friendly and helpful, providing good customer service and maintaining clean facilities. This makes the hotel a solid option for those seeking attentive service in a welcoming atmosphere.
Hotel Nilo offers a mix of experiences when it comes to Wi-Fi connectivity. Many guests appreciated the good internet and Wi-Fi coverage throughout their rooms, indicating a stable and reliable connection, especially for basic tasks. However, there are significant concerns as well. Some guests encountered intermittent and unstable connections, leading to issues such as the signal dropping frequently. A few reviews specifically pointed out that the Wi-Fi didn't work after 10 p.m. and some reported that the Wi-Fi signal was particularly weak or entirely inaccessible at times. It appears that while some guests had a positive experience with the hotel's internet services, others faced considerable challenges that could affect those needing consistent and strong connectivity.
Hotel Nilo's pool area draws mixed reactions from guests, but it boasts several positive aspects worth noting. Guests frequently praise the rooftop pool for its beautiful design, cleanliness and lovely views. The pool, often described as very beautiful, is well-maintained and provides a pleasant, tranquil environment perfect for relaxation. The rooftop setting not only offers a scenic spot to unwind but also features Jacuzzis that guests find fantastic.
While the pool itself is clean and maintained at a comfortable temperature, its size is a recurring critique with many noting that it is quite small. This limited space can sometimes detract from the experience, especially when the pool area feels crowded. Another point of contention for guests is the pool's schedule; many reviews mention that it closes early, limiting nighttime enjoyment. Additionally, guests highlighted that the pool services are unavailable on Tuesdays, which can be an inconvenience.
Despite these drawbacks, the overall experience of the pool area at Hotel Nilo remains positive for many. The combination of a lovely rooftop setting, soothing Jacuzzis and a secure, intimate atmosphere makes it an enjoyable perk for those looking to relax and take in the views. Ensuring it is open and accessible during more extended hours could significantly enhance the guest experience.
Hotel Nilo boasts a prime location with easy access to the beach, offering guests the convenience of being just a short walk away from seaside relaxation. Most reviewers highlight the close proximity, often pinpointing it as being mere minutes or blocks from the coast with descriptors like "very close," "walking distance," and "about a 5-minute walk from the hotel." This makes it particularly appealing for those looking to soak up the sun without the hassle of a long commute. While a few mention that the walk can feel a bit far or pose safety concerns at night, the general consensus underlines the hotel's advantageous seaside location, especially its closeness to Icacos Beach and the Costera area.
Visitors to Hotel Nilo have mixed feelings about the parking situation. Many reviews highlight that the parking lot is small and spaces are limited, often filling up quickly. Despite its compact size, the parking area is generally regarded as safe and secure, contributing to a positive experience for guests who manage to find a spot. Free parking is included, but guests may often have to park on the surrounding streets due to the insufficient number of spaces. For those arriving late, finding parking can be challenging, as the lot is frequently full. While there's no valet service, the availability of free, private parking adds a perk for those who can secure a spot. Overall, prospective guests should be prepared for potential parking challenges but can expect secure options either on-site or nearby.
Hotel Nilo in Acapulco stands out as a family-friendly destination with multiple positive highlights for those traveling with children. The hotel offers a variety of services tailored for families, making it highly recommended for a family trip. Guests repeatedly mentioned enjoying a comfortable family environment and appreciated the family atmosphere throughout their stay. The staff is noted for being very friendly and putting in a great effort to ensure an enjoyable experience for all guests, including families with young children.
Families staying at Hotel Nilo can look forward to accommodations suitable for groups, including rooms that cater to adults and multiple children. The hotel’s setting is also remarked upon as suitable for family trips with the location being particularly convenient and the beach nearby described as very calm—ideal for children.
While the hotel does receive some negative feedback about its suitability for families, particularly in terms of noise from other guests, the overall sentiment leans positively. Activities such as families with young kids running on the terrace by the bar indicate an environment where children's activities are embraced. Therefore, the general consensus from the reviews suggests that Hotel Nilo is a good option for families looking to spend a weekend together in Acapulco.
The nightlife around Hotel Nilo offers a blend of experiences with some guests mentioning the area can be somewhat unsafe at night and noting the absence of night events. Despite this, its location is appreciated by those seeking tranquility, as it is situated far from the noise of the bar area, creating a calm atmosphere suitable for rest. Occasionally, guests have reported disturbances like loud music, which can persist until late at night and street noise. Additionally, the hotel's cocktail bar and food are considered pricy by some. Nevertheless, the hotel's facilities are praised for their cleanliness and maintenance.
Hotel Nilo, though classified as a three-star establishment, has managed to exceed typical expectations with its amenities and hospitality. It offers good quality and value, making it a solid choice for travelers seeking a budget-friendly option in Acapulco. Positioned in the medium-range category, this hotel provides a very good experience in terms of price and quality, making it a commendable option for a comfortable stay without breaking the bank.
Hotel Nilo's rooftop pool area receives high praise from guests, consistently recognized as a standout feature of the hotel. The rooftop offers a fantastic space with not just a pool, but also two Jacuzzis, providing a perfect spot for relaxation. The views from the rooftop pool add to its allure, making it a great place to unwind and take in the surroundings. Guests appreciate the service available at the rooftop, contributing to an overall enjoyable experience. The terrace itself is described as beautiful and spacious, housing the pool and a café, enhancing the overall ambiance. Though some mention a lack of shading, the positives of the rooftop pool area, including the friendly staff and bar service, make it a highlight of any stay at Hotel Nilo.
The outdoor pool facilities at Hotel Nilo receive high praise from guests. The heated pool, frequently mentioned, stands out as a delightful feature for visitors, adding comfort and pleasure to their stay. Many reviews highlight the rooftop swimming pool and jacuzzi, which offer not only relaxation but also a pleasant atmosphere with a view. Cleanliness is another strong point noted by guests, ensuring a hygienic and enjoyable experience. Though some remark that the pool is small, it is described as functional and well-maintained. The hotel boasts multiple swimming pools, adding variety and convenience. Overall, the pool areas at Hotel Nilo provide ample opportunities for relaxation and enjoyment.
Location Show Map
Location
The hotel is also favorably positioned near the main avenue, Miguel Alemán, making it accessible for those traveling by car and offering good connectivity via public transport. Despite some mixed reviews regarding the surrounding area, guests generally appreciate the bustling atmosphere and easy access to tourist spots.
The location is often described as central and ideal for family trips, providing a tranquil base while being sufficiently distant from the bar areas to ensure a peaceful stay. The combination of its prime location, cleanliness and reasonable pricing makes Hotel Nilo a highly recommended choice for visitors seeking comfort and convenience in Acapulco.
Breakfast
Dinner
While the quality of food preparation is good, there have been mentions that the taste did not always meet expectations. Guests also pointed out a need for more support staff to assist the cook and barista, potentially to improve service efficiency. Specific complaints included the inability to access certain staples like coffee and milkshakes on the terrace and strict rules about borrowing utensils.
In all, while Hotel Nilo offers some appealing dining features and high points, there is a clear call from guests for broader menu offerings, more consistent stock of supplies and enhanced service efficiency.
Rooms
The hotel's design and architecture receive positive mentions, adding a unique flair to the experience. Furthermore, the location is advantageous, being close to the beach and shopping centers, making it convenient for guests to explore the area.
On the other hand, there are several areas where Hotel Nilo could improve. Security concerns are highlighted with reports of damaged locks and windows that don't close properly. Room size varies significantly with some guests finding their rooms too small or cramped. Noise issues, particularly for rooms near machinery or the street, also detracted from the comfort for some visitors.
Additional concerns include rooms with musty smells, occasional water leaks and issues with humid beds. The air conditioning is a point of contention, as it is sometimes inconveniently placed, blowing directly onto beds. The pillows and beds were found to be uncomfortable by some and certain rooms had insufficient ventilation.
In terms of value for money, many guests felt the hotel offers good overall quality, especially considering the positive aspects. However, the inconsistencies in room conditions and certain operational drawbacks, such as a non-functional elevator and incomplete restaurant-bar services, provide a mixed impression overall.
In summary, Hotel Nilo stands out for its cleanliness, spacious rooms and convenient location but would benefit from addressing the highlighted security and comfort issues to enhance the guest experience.
Beds
However, several issues have been noted across various reviews. The beds are equipped with wheels on the legs, causing them to move around frequently, which can be quite inconvenient. This mobility adds an element of annoyance for some guests who prefer their bed to stay put. Additionally, the mattresses themselves have received mixed feedback. While some guests find them very comfortable, others have described them as hard or rigid. There are also mentions of mattresses having a plastic covering that can make noise and feel less comfortable.
Pillows also seem to be a point of contention with many reviews pointing out their high and hard nature, often wrapped in plastic-like covers that detract from comfort. Some guests have stated that the pillows need replacing due to their old and unpleasant condition.
Regarding hygiene, the bed sheets and other bedding items have been criticized for being stained, worn out and sometimes even smelling bad. The overall feeling is that while some beds are undeniably comfortable, there are inconsistencies in quality and upkeep, suggesting that improvements could be made to enhance guest satisfaction.
In summary, while Hotel Nilo does offer rooms with very comfortable and sizable beds, there are significant drawbacks in terms of bed mobility, mattress firmness, pillow comfort and bedding cleanliness that could affect the overall experience.
Cleanliness
Staff
However, it's worth mentioning that some reviews highlighted issues with staff behavior in specific areas, particularly around the pool and terrace. There were reports of rudeness and inattentiveness from certain staff members, which could detract from an otherwise enjoyable stay. Despite these occasional lapses, the overall feedback suggests that the hotel's staff generally strive to deliver excellent service, contributing to a secure and comfortable environment.
In summary, while there are areas for improvement, Hotel Nilo's staff are frequently described as friendly and helpful, providing good customer service and maintaining clean facilities. This makes the hotel a solid option for those seeking attentive service in a welcoming atmosphere.
Wi-Fi
Pool
While the pool itself is clean and maintained at a comfortable temperature, its size is a recurring critique with many noting that it is quite small. This limited space can sometimes detract from the experience, especially when the pool area feels crowded. Another point of contention for guests is the pool's schedule; many reviews mention that it closes early, limiting nighttime enjoyment. Additionally, guests highlighted that the pool services are unavailable on Tuesdays, which can be an inconvenience.
Despite these drawbacks, the overall experience of the pool area at Hotel Nilo remains positive for many. The combination of a lovely rooftop setting, soothing Jacuzzis and a secure, intimate atmosphere makes it an enjoyable perk for those looking to relax and take in the views. Ensuring it is open and accessible during more extended hours could significantly enhance the guest experience.
Beach
Parking
Family
Families staying at Hotel Nilo can look forward to accommodations suitable for groups, including rooms that cater to adults and multiple children. The hotel’s setting is also remarked upon as suitable for family trips with the location being particularly convenient and the beach nearby described as very calm—ideal for children.
While the hotel does receive some negative feedback about its suitability for families, particularly in terms of noise from other guests, the overall sentiment leans positively. Activities such as families with young kids running on the terrace by the bar indicate an environment where children's activities are embraced. Therefore, the general consensus from the reviews suggests that Hotel Nilo is a good option for families looking to spend a weekend together in Acapulco.
Nightlife
3 Star
Rooftop Pool
Outdoor Pool
Yes, Hotel Nilo has pool(s) that belong to one or more of the following categories: Rooftop Pool, Panoramic View Pool.
No, a spa isn't available at Hotel Nilo.
No, Hotel Nilo doesn't allow dogs.
Yes, parking facilities are available at Hotel Nilo.
No, Hotel Nilo doesn't have a gym.
Location Show Map
More Options
