7,258,491 hotelsin 60 categories
Hotels for Conventions in Acapulco
23 HOTELS IN AND AROUND ACAPULCORanking can be influenced by the commissions we receive.
$
+6
Info
Categories
Convention
Beachfront
Beach
$
+2
Info
Summary of reviews
Krystal Beach Acapulco stands out for its excellent beachfront location, offering breathtaking sea views that enchant guests. The hotel's central position in Acapulco provides convenient access to local attractions, dining, shopping, and cultural landmarks, contributing to a rewarding experience for travelers who desire to explore the vibrant city. Safety is assured with robust security arrangements, allowing guests to feel comfortable both within the premises and along the beach.
The spacious rooms, complete with stunning sea vistas, are frequently praised for their comfort and cleanliness. Guests value the attentive service of the staff, which often enhances their stay. Despite occasional complaints about outdated room infrastructure and maintenance issues, the general sentiment regarding the rooms remains favorable.
Families find Krystal Beach Acapulco highly accommodating, with multiple pools and child-friendly features, including a popular slide. These amenities, along with a welcoming atmosphere, cater to guests of all ages and create an enjoyable environment for family vacations. While service around the pools is highly commendable, overcrowding during peak times can pose challenges, particularly in terms of space and availability of lounge chairs.
The dining experience at Krystal Beach Acapulco receives mixed reviews, with guests appreciating the taste and quality of meals but noting the need for greater menu variety. While cleanliness and pleasant service are generally maintained, recurring wait times and perceived high costs for limited buffet options detract from an otherwise satisfactory culinary offering.
Krystal Beach Acapulco excels in maintaining cleanliness throughout the hotel and its facilities, although certain areas require attention to address inconsistencies. The attentive and friendly staff contribute positively to the clean and pleasant atmosphere. However, reception staff have received criticism for unfriendly behavior and slow service.
Challenges exist in the free Wi-Fi, with connectivity issues particularly prevalent in rooms and upper floors. Many guests find the internet service restricted to certain areas, highlighting a need for improved infrastructure to meet modern connectivity demands.
The beach itself is a draw and offers generous safety measures and direct access to calm waters suitable for families. Despite some concerns regarding cleanliness, particularly around lounge areas, the appealing views and beachside location remain attractive to visitors.
Parking facilities pose logistical concerns due to additional fees and inefficiencies in valet service, often leading to delays. Prospective guests should weigh these factors when planning their stay.
Overall, Krystal Beach Acapulco offers a strong family-friendly appeal, with numerous positive elements that overshadow the areas needing improvement, making it a favored choice for visitors seeking an enjoyable beachfront holiday with easy access to Acapulco's charms.
The spacious rooms, complete with stunning sea vistas, are frequently praised for their comfort and cleanliness. Guests value the attentive service of the staff, which often enhances their stay. Despite occasional complaints about outdated room infrastructure and maintenance issues, the general sentiment regarding the rooms remains favorable.
Families find Krystal Beach Acapulco highly accommodating, with multiple pools and child-friendly features, including a popular slide. These amenities, along with a welcoming atmosphere, cater to guests of all ages and create an enjoyable environment for family vacations. While service around the pools is highly commendable, overcrowding during peak times can pose challenges, particularly in terms of space and availability of lounge chairs.
The dining experience at Krystal Beach Acapulco receives mixed reviews, with guests appreciating the taste and quality of meals but noting the need for greater menu variety. While cleanliness and pleasant service are generally maintained, recurring wait times and perceived high costs for limited buffet options detract from an otherwise satisfactory culinary offering.
Krystal Beach Acapulco excels in maintaining cleanliness throughout the hotel and its facilities, although certain areas require attention to address inconsistencies. The attentive and friendly staff contribute positively to the clean and pleasant atmosphere. However, reception staff have received criticism for unfriendly behavior and slow service.
Challenges exist in the free Wi-Fi, with connectivity issues particularly prevalent in rooms and upper floors. Many guests find the internet service restricted to certain areas, highlighting a need for improved infrastructure to meet modern connectivity demands.
The beach itself is a draw and offers generous safety measures and direct access to calm waters suitable for families. Despite some concerns regarding cleanliness, particularly around lounge areas, the appealing views and beachside location remain attractive to visitors.
Parking facilities pose logistical concerns due to additional fees and inefficiencies in valet service, often leading to delays. Prospective guests should weigh these factors when planning their stay.
Overall, Krystal Beach Acapulco offers a strong family-friendly appeal, with numerous positive elements that overshadow the areas needing improvement, making it a favored choice for visitors seeking an enjoyable beachfront holiday with easy access to Acapulco's charms.
Categories
Convention
Golf
Beachfront
$
+1
Info
Summary of reviews
Emporio Acapulco receives abundant praise for its prime beachfront location, providing stunning views of Acapulco Bay and easy access to local attractions, restaurants, and shopping. The hotel's appeal is further enhanced by its well-maintained facilities, including inviting pools that are perfect for relaxation. With attentive and friendly staff contributing to the overall positive experience, guests often highlight the beautifully organized pool areas, including adults-only and family-friendly sections, as a standout feature.
The breakfast at Emporio Acapulco is often celebrated for its quality and variety, particularly the traditional Mexican dishes and the attentive staff, despite occasional critiques during busy periods. Dinner offerings receive acclaim for flavorful and diverse menus, especially the seafood, while the buffet can sometimes be inconsistent in seasoning and temperature.
Although the rooms are praised for their spaciousness, comfort, and ocean views, they are occasionally noted for needing updates and improved soundproofing. Cleanliness in common areas, pools, and rooms is generally appreciated, though some areas could benefit from more consistent cleaning standards.
The hotel staff consistently earn accolades for their warmth and helpfulness, significantly enhancing guests' stay. However, Wi-Fi connectivity poses challenges for many, with frequent disruptions noted.
Emporio Acapulco’s spa is a highlight, offering professional services that many guests find exceptional. Despite some negative points around high price points, the spa is often seen as a worthwhile experience.
The beachfront access is a major attraction, providing a lovely setting for relaxation, though occasional issues with litter and strong waves are noted. Parking services receive criticism for slow service and high fees, indicating room for improvement in this area. Overall, Emporio Acapulco is seen as an ideal family-friendly destination, offering a blend of relaxation, fun, and attentive service.
The breakfast at Emporio Acapulco is often celebrated for its quality and variety, particularly the traditional Mexican dishes and the attentive staff, despite occasional critiques during busy periods. Dinner offerings receive acclaim for flavorful and diverse menus, especially the seafood, while the buffet can sometimes be inconsistent in seasoning and temperature.
Although the rooms are praised for their spaciousness, comfort, and ocean views, they are occasionally noted for needing updates and improved soundproofing. Cleanliness in common areas, pools, and rooms is generally appreciated, though some areas could benefit from more consistent cleaning standards.
The hotel staff consistently earn accolades for their warmth and helpfulness, significantly enhancing guests' stay. However, Wi-Fi connectivity poses challenges for many, with frequent disruptions noted.
Emporio Acapulco’s spa is a highlight, offering professional services that many guests find exceptional. Despite some negative points around high price points, the spa is often seen as a worthwhile experience.
The beachfront access is a major attraction, providing a lovely setting for relaxation, though occasional issues with litter and strong waves are noted. Parking services receive criticism for slow service and high fees, indicating room for improvement in this area. Overall, Emporio Acapulco is seen as an ideal family-friendly destination, offering a blend of relaxation, fun, and attentive service.
Categories
Convention
Luxury
Beachfront
$
+1
Info
Summary of reviews
Pierre Mundo Imperial Riviera Diamante Acapulco enjoys a prime beachfront location in the tranquil Acapulco Diamante area, providing guests with stunning views and easy access to the beach. This tranquil and safe location is highly praised for its cleanliness, picturesque surroundings and the well-maintained green areas that enhance the calm atmosphere.
The breakfast experience at the hotel is generally well-regarded, offering a wide and varied buffet of healthy options and hot dishes. The friendly service and comfortable atmosphere contribute to a positive dining experience, though some guests find the buffet expensive and in need of more variety.
Dinner at the hotel's multiple restaurants, particularly the TABACHINES restaurant, receives commendations for delicious and fresh food, especially the grilled fish and seafood. Nevertheless, some guests feel that the portions are small, prices are high and the menu lacks variety. Occasional disturbances from bees also detract from the dining experience.
The hotel's rooms are comfortable, spacious and offer nice views, contributing to a relaxing stay despite their aged appearance and need for renovation. Cleanliness is generally praised, though there are reports of non-functional amenities and issues with bathroom maintenance.
Cleanliness across the hotel is mixed with many guests appreciating the clean rooms, well-maintained beach and large pools. However, there are reports of inconsistent housekeeping and issues with pool hygiene and air conditioning noise.
The staff stand out for their friendliness and attentiveness, consistently delivering excellent service. Specific individuals receive acclaim for their exceptional efforts, particularly the pool and valet staff. Despite occasional organizational hiccups, the overall service experience is positive.
The hotel's Wi-Fi receives significant criticism for being unstable and frequently nonfunctional. Guests recommend requesting rooms within the range of a reliable router to mitigate connectivity issues.
The pool facilities are generally appreciated for their size and cleanliness, especially by families with children. However, maintenance issues and occasional dirtiness are noted with some pools not always in service.
The beach is praised for its beauty and convenience, though it is not private and can sometimes be dirty. The cleanliness of the beach area and comfort of the chairs are inconsistent.
The hotel is well-suited for families, offering a family-friendly atmosphere and spacious, clean facilities. The attentive staff and well-maintained environment make it an ideal setting for family vacations.
Opinions on the beds vary with some guests finding them comfortable while others describe them as hard and uncomfortable. Improvements to bedding comfort would enhance guest satisfaction.
While some guests feel the hotel lacks the luxurious touches expected of a 4-star experience, it is recognized as a top-tier pet-friendly destination. The hotel offers excellent facilities for guests traveling with pets, ensuring a welcoming environment for both pets and their owners.
In summary, Pierre Mundo Imperial Riviera Diamante Acapulco excels in its beachfront location, friendly staff and family-friendly environment with room for improvement in areas such as maintenance, cleanliness and Wi-Fi connectivity.
The breakfast experience at the hotel is generally well-regarded, offering a wide and varied buffet of healthy options and hot dishes. The friendly service and comfortable atmosphere contribute to a positive dining experience, though some guests find the buffet expensive and in need of more variety.
Dinner at the hotel's multiple restaurants, particularly the TABACHINES restaurant, receives commendations for delicious and fresh food, especially the grilled fish and seafood. Nevertheless, some guests feel that the portions are small, prices are high and the menu lacks variety. Occasional disturbances from bees also detract from the dining experience.
The hotel's rooms are comfortable, spacious and offer nice views, contributing to a relaxing stay despite their aged appearance and need for renovation. Cleanliness is generally praised, though there are reports of non-functional amenities and issues with bathroom maintenance.
Cleanliness across the hotel is mixed with many guests appreciating the clean rooms, well-maintained beach and large pools. However, there are reports of inconsistent housekeeping and issues with pool hygiene and air conditioning noise.
The staff stand out for their friendliness and attentiveness, consistently delivering excellent service. Specific individuals receive acclaim for their exceptional efforts, particularly the pool and valet staff. Despite occasional organizational hiccups, the overall service experience is positive.
The hotel's Wi-Fi receives significant criticism for being unstable and frequently nonfunctional. Guests recommend requesting rooms within the range of a reliable router to mitigate connectivity issues.
The pool facilities are generally appreciated for their size and cleanliness, especially by families with children. However, maintenance issues and occasional dirtiness are noted with some pools not always in service.
The beach is praised for its beauty and convenience, though it is not private and can sometimes be dirty. The cleanliness of the beach area and comfort of the chairs are inconsistent.
The hotel is well-suited for families, offering a family-friendly atmosphere and spacious, clean facilities. The attentive staff and well-maintained environment make it an ideal setting for family vacations.
Opinions on the beds vary with some guests finding them comfortable while others describe them as hard and uncomfortable. Improvements to bedding comfort would enhance guest satisfaction.
While some guests feel the hotel lacks the luxurious touches expected of a 4-star experience, it is recognized as a top-tier pet-friendly destination. The hotel offers excellent facilities for guests traveling with pets, ensuring a welcoming environment for both pets and their owners.
In summary, Pierre Mundo Imperial Riviera Diamante Acapulco excels in its beachfront location, friendly staff and family-friendly environment with room for improvement in areas such as maintenance, cleanliness and Wi-Fi connectivity.
Categories
Convention
Luxury
Golf
$
+1
Info
Summary of reviews
Princess Mundo Imperial Riviera Diamante Acapulco is a highly acclaimed hotel praised for its prime beachfront location, offering easy access to sand and sea, well-maintained pools and lush greenery. The setting is particularly appreciated for its tranquility, situated away from the busiest tourist areas yet conveniently close to restaurants, the airport and local events like the Tropico festival.
The property’s facilities are well-regarded, featuring spacious and comfortable rooms, some with stunning ocean views, although there are mentions of certain rooms requiring maintenance and updates. Cleanliness is another strong suit with guests noting clean pools, rooms and common areas, though a few areas could benefit from improved upkeep.
Breakfast at the hotel is generally well-received for its delicious and varied offerings, particularly lauded at the Chulavista restaurant. However, guests have noted long waiting times and organizational challenges during peak hours. Dinner reviews are mixed; while the Italian and Oaxacan restaurants receive high praise, some guests feel the food quality does not justify the high prices and limited variety.
The staff at Princess Mundo Imperial Riviera Diamante Acapulco stands out for their friendliness, attentiveness and helpfulness, especially in roles such as valet, cleaning personnel and bellboys. Nonetheless, some guests experienced slower service during busy periods and pointed out occasional rudeness from certain employees.
The hotel offers a range of amenities including a spa, gym and multiple pools. The spa is appreciated for its professional staff and relaxing atmosphere, though it closes early and can sometimes lack sufficient staff. The gym is noted for its space but is considered outdated. The pool area receives high marks for cleanliness and comfort, despite some issues with maintenance and overcrowding.
The beach near the hotel is another highlight, noted for its beauty and convenience, although the presence of vendors and occasional overcrowding were noted. Tennis facilities are available and occasionally used for major events, underscoring the hotel’s capacity to cater to sports enthusiasts.
Overall, Princess Mundo Imperial Riviera Diamante Acapulco provides a memorable vacation experience with its beautiful location, excellent amenities and mostly commendable service, though there are areas such as room quality and dining logistics that could benefit from improvement.
The property’s facilities are well-regarded, featuring spacious and comfortable rooms, some with stunning ocean views, although there are mentions of certain rooms requiring maintenance and updates. Cleanliness is another strong suit with guests noting clean pools, rooms and common areas, though a few areas could benefit from improved upkeep.
Breakfast at the hotel is generally well-received for its delicious and varied offerings, particularly lauded at the Chulavista restaurant. However, guests have noted long waiting times and organizational challenges during peak hours. Dinner reviews are mixed; while the Italian and Oaxacan restaurants receive high praise, some guests feel the food quality does not justify the high prices and limited variety.
The staff at Princess Mundo Imperial Riviera Diamante Acapulco stands out for their friendliness, attentiveness and helpfulness, especially in roles such as valet, cleaning personnel and bellboys. Nonetheless, some guests experienced slower service during busy periods and pointed out occasional rudeness from certain employees.
The hotel offers a range of amenities including a spa, gym and multiple pools. The spa is appreciated for its professional staff and relaxing atmosphere, though it closes early and can sometimes lack sufficient staff. The gym is noted for its space but is considered outdated. The pool area receives high marks for cleanliness and comfort, despite some issues with maintenance and overcrowding.
The beach near the hotel is another highlight, noted for its beauty and convenience, although the presence of vendors and occasional overcrowding were noted. Tennis facilities are available and occasionally used for major events, underscoring the hotel’s capacity to cater to sports enthusiasts.
Overall, Princess Mundo Imperial Riviera Diamante Acapulco provides a memorable vacation experience with its beautiful location, excellent amenities and mostly commendable service, though there are areas such as room quality and dining logistics that could benefit from improvement.
Categories
Convention
Luxury
Golf
$
+7
Info
Summary of reviews
Playa Suites Acapulco offers a remarkable beachfront location that consistently delights guests with its stunning ocean views, easy access to the beach and proximity to Acapulco's tourist attractions, restaurants and shops. The hotel location is frequently praised for its convenience and centrality, making it an ideal choice for beach lovers and those wanting to explore the local area.
The breakfast buffet generally receives positive feedback for its variety and taste with particular appreciation for the omelette station and the excellent service from staff. Despite some complaints about repetitiveness and minor issues regarding food quality, the breakfast experience is generally favorable. Dinner reviews, while highlighting some delicious meals like the seafood cream, indicate a need for more variety and better food quality. The all-inclusive plan is appreciated for its value, though some feel that the offerings could be more diverse.
Rooms are spacious and comfortable, often offering beautiful sea views and featuring separate living areas and balconies. However, maintenance and cleanliness are areas where significant improvements are needed. Common issues include dated furniture, malfunctioning air conditioning and insufficient amenities like WiFi coverage and mini fridges. Some guests report issues with dirty bathtubs, moldy pillows and musty odors, suggesting a more focused and consistent cleaning regime is required.
The staff at Playa Suites Acapulco receive mixed reviews. Many guests commend the friendly and attentive service, particularly from valet parking and housekeeping with special mentions for diligent workers like Teodora. Nonetheless, significant criticism is directed at the reception and poolside service, where attitudes vary from unprofessional to rude, adversely affecting overall guest satisfaction.
WiFi connectivity is a noted drawback with frequent complaints about weak signals, especially in rooms and on higher floors. Internet access is inconsistent, often resulting in frustration, particularly during weekends.
The pool facilities garner mixed reactions. While some guests appreciate their cleanliness, size and atmosphere, others report issues of overcrowding, poor hygiene and inadequate maintenance. The limited opening hours and neglected poolside facilities detract from the overall experience. The beach, however, is a standout feature, offering a beautiful and easily accessible private area with attentive service and a generally clean environment, despite occasional overcrowding and limited sunbeds.
Parking is described as economical and convenient by some, though others find the service disorganized and poorly managed with reports of unpleasant smells, damage to vehicles and inconvenient access times. The family-friendly atmosphere of the hotel is a significant draw with numerous activities for children and adults, contributing to an engaging and lively environment despite occasional overcrowding.
Overall, Playa Suites Acapulco's exceptional location and friendly family atmosphere make it an attractive choice for many travelers, though improvements in maintenance, staff consistency and WiFi are necessary to enhance the guest experience.
The breakfast buffet generally receives positive feedback for its variety and taste with particular appreciation for the omelette station and the excellent service from staff. Despite some complaints about repetitiveness and minor issues regarding food quality, the breakfast experience is generally favorable. Dinner reviews, while highlighting some delicious meals like the seafood cream, indicate a need for more variety and better food quality. The all-inclusive plan is appreciated for its value, though some feel that the offerings could be more diverse.
Rooms are spacious and comfortable, often offering beautiful sea views and featuring separate living areas and balconies. However, maintenance and cleanliness are areas where significant improvements are needed. Common issues include dated furniture, malfunctioning air conditioning and insufficient amenities like WiFi coverage and mini fridges. Some guests report issues with dirty bathtubs, moldy pillows and musty odors, suggesting a more focused and consistent cleaning regime is required.
The staff at Playa Suites Acapulco receive mixed reviews. Many guests commend the friendly and attentive service, particularly from valet parking and housekeeping with special mentions for diligent workers like Teodora. Nonetheless, significant criticism is directed at the reception and poolside service, where attitudes vary from unprofessional to rude, adversely affecting overall guest satisfaction.
WiFi connectivity is a noted drawback with frequent complaints about weak signals, especially in rooms and on higher floors. Internet access is inconsistent, often resulting in frustration, particularly during weekends.
The pool facilities garner mixed reactions. While some guests appreciate their cleanliness, size and atmosphere, others report issues of overcrowding, poor hygiene and inadequate maintenance. The limited opening hours and neglected poolside facilities detract from the overall experience. The beach, however, is a standout feature, offering a beautiful and easily accessible private area with attentive service and a generally clean environment, despite occasional overcrowding and limited sunbeds.
Parking is described as economical and convenient by some, though others find the service disorganized and poorly managed with reports of unpleasant smells, damage to vehicles and inconvenient access times. The family-friendly atmosphere of the hotel is a significant draw with numerous activities for children and adults, contributing to an engaging and lively environment despite occasional overcrowding.
Overall, Playa Suites Acapulco's exceptional location and friendly family atmosphere make it an attractive choice for many travelers, though improvements in maintenance, staff consistency and WiFi are necessary to enhance the guest experience.
Categories
Convention
Beachfront
Beach
$
+1
Info
Summary of reviews
Copacabana Beach Hotel Acapulco enjoys a favorable reputation primarily due to its prime location on the picturesque Acapulco Bay. The hotel's immediate beach access and stunning ocean views are significant draws for guests. Its central position, surrounded by plenty of dining and entertainment options, makes it a convenient base for exploring the city. Despite occasional remarks about beach cleanliness, the majority of visitors appreciate the combination of leisure and practicality the location offers.
The hotel shines with commendable attributes, such as its delicious and varied breakfast offerings, frequently highlighted as a delightful start to the day. While the dining experiences receive mixed reviews, the quality of food and attentive service during breakfast and themed dinner nights are often praised. The culinary experience is mostly positive, though some improvements could be applied to the dinner buffet's variety and consistency.
The rooms are generally well-received for their spaciousness and magnificent sea views from balconies. Comfortable beds and thoughtful amenities contribute to a restful stay, although some guests note a musty smell and outdated decor. Cleanliness around the hotel is praised in public areas and most rooms, despite a few inconsistencies that suggest a need for enhanced housekeeping practices.
A standout feature is the staff, whose friendly and attentive demeanor greatly enhances the guest experience. Their warm service during check-ins and throughout the hotel fosters a welcoming atmosphere. While the free WiFi offering is irregular, the efficient service by the pool and beach area, alongside direct beach access and exclusive loungers, compensates for some of these technical shortcomings.
For families, Copacabana Beach Hotel Acapulco is particularly appealing, providing a secure and comfortable environment that accommodates children effectively. Meanwhile, business travelers find it a practical choice, with its central location offering convenience and access to essential facilities. The pool area, though appreciated for its location and cleanliness, can become crowded, affecting the overall enjoyment during peak times.
Despite criticisms regarding the offsite parking and additional costs, the hotel's numerous positive attributes, including its superb beachfront location, welcoming staff, and comfortable accommodations, make it an attractive option for those visiting Acapulco. With ongoing improvements, Copacabana Beach Hotel has the potential to continue providing memorable stays amidst a scenic and vibrant coastal setting.
The hotel shines with commendable attributes, such as its delicious and varied breakfast offerings, frequently highlighted as a delightful start to the day. While the dining experiences receive mixed reviews, the quality of food and attentive service during breakfast and themed dinner nights are often praised. The culinary experience is mostly positive, though some improvements could be applied to the dinner buffet's variety and consistency.
The rooms are generally well-received for their spaciousness and magnificent sea views from balconies. Comfortable beds and thoughtful amenities contribute to a restful stay, although some guests note a musty smell and outdated decor. Cleanliness around the hotel is praised in public areas and most rooms, despite a few inconsistencies that suggest a need for enhanced housekeeping practices.
A standout feature is the staff, whose friendly and attentive demeanor greatly enhances the guest experience. Their warm service during check-ins and throughout the hotel fosters a welcoming atmosphere. While the free WiFi offering is irregular, the efficient service by the pool and beach area, alongside direct beach access and exclusive loungers, compensates for some of these technical shortcomings.
For families, Copacabana Beach Hotel Acapulco is particularly appealing, providing a secure and comfortable environment that accommodates children effectively. Meanwhile, business travelers find it a practical choice, with its central location offering convenience and access to essential facilities. The pool area, though appreciated for its location and cleanliness, can become crowded, affecting the overall enjoyment during peak times.
Despite criticisms regarding the offsite parking and additional costs, the hotel's numerous positive attributes, including its superb beachfront location, welcoming staff, and comfortable accommodations, make it an attractive option for those visiting Acapulco. With ongoing improvements, Copacabana Beach Hotel has the potential to continue providing memorable stays amidst a scenic and vibrant coastal setting.
Categories
Convention
Golf
Beachfront
$
+1
Info
Summary of reviews
Palacio Mundo Imperial Riviera Diamante Acapulco is celebrated for its prime location in Diamante, Acapulco, conveniently situated near the Expo and convention center, airport and local shopping plaza. While its distance from the beach is a drawback for some, the hotel's transportation to a beach club and its impressive range of facilities, including clean swimming pools and beautiful architecture, compensate for this.
The breakfast buffet at Palacio Mundo Imperial is generally appreciated for its delicious and varied offerings with particular praise for the meat options. Some guests, however, felt the variety could be improved and mentioned occasional service lapses and high costs. Dinner options received mixed reviews; while the cuisine at restaurants like Marché and Mizumi garnered high marks for quality and taste, other dining experiences were marred by slow service and subpar food quality.
The rooms offer a mixed experience with certain guests praising their spaciousness, comfort and cleanliness. However, there were recurring issues with housekeeping and maintenance, such as dusty floors, dirty sheets, malfunctioning appliances and inadequate provision of essentials. Consistency in room maintenance and cleanliness appears to be an area in need of improvement.
The hotel’s overall cleanliness received positive feedback, particularly the clean rooms and well-maintained pools. Nonetheless, issues with cleanliness were noted in specific areas like the pool bathrooms. The staff at Palacio Mundo Imperial were generally commended for their friendliness, helpfulness and attentiveness, although some guests experienced slow service in certain areas.
The free WiFi service has been inconsistent with numerous guests reporting unstable and slow connectivity, raising concerns over internet reliability and security. The spa is frequently praised for its relaxing ambiance, excellent service and cleanliness, contributing to a positive guest experience. The gym is well-equipped and modern, but some guests found it ordinary and faced occasional availability issues.
The pool facilities are among the property's standout features, often praised for their cleanliness, variety and suitability for families. Despite minor drawbacks like occasional towel shortages and crowded areas, the pools provide a relaxing environment with attentive staff. The tennis courts add to the hotel's varied recreational offerings, although they require better maintenance.
Parking services are mixed; the availability of free parking and efficient valet service are positives, but some guests reported delays, high costs and the lack of covered parking. As a family-friendly destination, the hotel offers a range of experiences and amenities catering to both children and adults, making it well-suited for family vacations.
The breakfast buffet at Palacio Mundo Imperial is generally appreciated for its delicious and varied offerings with particular praise for the meat options. Some guests, however, felt the variety could be improved and mentioned occasional service lapses and high costs. Dinner options received mixed reviews; while the cuisine at restaurants like Marché and Mizumi garnered high marks for quality and taste, other dining experiences were marred by slow service and subpar food quality.
The rooms offer a mixed experience with certain guests praising their spaciousness, comfort and cleanliness. However, there were recurring issues with housekeeping and maintenance, such as dusty floors, dirty sheets, malfunctioning appliances and inadequate provision of essentials. Consistency in room maintenance and cleanliness appears to be an area in need of improvement.
The hotel’s overall cleanliness received positive feedback, particularly the clean rooms and well-maintained pools. Nonetheless, issues with cleanliness were noted in specific areas like the pool bathrooms. The staff at Palacio Mundo Imperial were generally commended for their friendliness, helpfulness and attentiveness, although some guests experienced slow service in certain areas.
The free WiFi service has been inconsistent with numerous guests reporting unstable and slow connectivity, raising concerns over internet reliability and security. The spa is frequently praised for its relaxing ambiance, excellent service and cleanliness, contributing to a positive guest experience. The gym is well-equipped and modern, but some guests found it ordinary and faced occasional availability issues.
The pool facilities are among the property's standout features, often praised for their cleanliness, variety and suitability for families. Despite minor drawbacks like occasional towel shortages and crowded areas, the pools provide a relaxing environment with attentive staff. The tennis courts add to the hotel's varied recreational offerings, although they require better maintenance.
Parking services are mixed; the availability of free parking and efficient valet service are positives, but some guests reported delays, high costs and the lack of covered parking. As a family-friendly destination, the hotel offers a range of experiences and amenities catering to both children and adults, making it well-suited for family vacations.
Categories
Convention
Luxury
Golf
$
+5
Info
Summary of reviews
Hotel Amares Acapulco receives high praise for its ideal location, with stunning beachfront access and splendid views that enhance the visitors' experience. The central position near restaurants and attractions draws guests looking to explore Acapulco's vibrant surroundings. The newly renovated facilities add modern comforts to this picturesque setting. The friendly and attentive staff contribute significantly to a welcoming atmosphere, ensuring a delightful stay for all guests.
The breakfast offerings at Hotel Amares Acapulco have received mixed reviews, but many guests appreciate the quality and presentation of the meals, especially the à la carte options. The staff in the restaurant are commended for their service, which helps balance some critiques regarding the buffet variety and ambiance.
Dinner at the hotel is well-received, known for its delicious and reasonably priced meals. Guests highlight the excellent service and friendly atmosphere, although there is room for improvement in menu variety. The high demand can lead to long waits for a table, yet the overall dining experience remains favorable.
Rooms at the hotel are spacious, clean, and tastefully decorated, with comfortable beds that ensure restful stays. Magnificent views of the sea from many rooms enrich the guests' experience, though there are minor opportunities for enhancements like the inclusion of a mini fridge or improved furnishings.
Cleanliness is a standout feature at Hotel Amares Acapulco. The recently remodeled facilities exhibit high standards of hygiene both in rooms and communal spaces, complemented by professional housekeeping staff who maintain this level of cleanliness throughout the guests' stay.
The staff is consistently recognized for their exceptional service and warm demeanor, significantly boosting the quality of guest experiences. Even when minor issues arise, staff members are quick to address them attentively, leaving a positive impact on the overall stay.
Pool facilities present a more mixed impression due to size-related constraints, but the water temperature and cleanliness are appreciated, especially by families with children. While promotional images might set different expectations, the pool's proximity to the beach is a convenient advantage, allowing guests to enjoy both types of relaxation.
The beach access is a highlight, with clean sands and impressive views. While high waves and jet ski proximity might require caution, the picturesque setting provides a scenic backdrop for relaxation.
Parking facilities at the hotel involve additional charges, which some guests feel should be inclusive of their stay. The parking area can become crowded, and isolated incidents involving valet services necessitate inquiries about availability and costs pre-arrival for a smoother experience.
Overall, Hotel Amares Acapulco offers a generally positive stay characterized by excellent service, comfortable accommodations, and an outstanding beachfront location. While certain areas could benefit from enhancements, guests find the experience comfortable and welcoming.
The breakfast offerings at Hotel Amares Acapulco have received mixed reviews, but many guests appreciate the quality and presentation of the meals, especially the à la carte options. The staff in the restaurant are commended for their service, which helps balance some critiques regarding the buffet variety and ambiance.
Dinner at the hotel is well-received, known for its delicious and reasonably priced meals. Guests highlight the excellent service and friendly atmosphere, although there is room for improvement in menu variety. The high demand can lead to long waits for a table, yet the overall dining experience remains favorable.
Rooms at the hotel are spacious, clean, and tastefully decorated, with comfortable beds that ensure restful stays. Magnificent views of the sea from many rooms enrich the guests' experience, though there are minor opportunities for enhancements like the inclusion of a mini fridge or improved furnishings.
Cleanliness is a standout feature at Hotel Amares Acapulco. The recently remodeled facilities exhibit high standards of hygiene both in rooms and communal spaces, complemented by professional housekeeping staff who maintain this level of cleanliness throughout the guests' stay.
The staff is consistently recognized for their exceptional service and warm demeanor, significantly boosting the quality of guest experiences. Even when minor issues arise, staff members are quick to address them attentively, leaving a positive impact on the overall stay.
Pool facilities present a more mixed impression due to size-related constraints, but the water temperature and cleanliness are appreciated, especially by families with children. While promotional images might set different expectations, the pool's proximity to the beach is a convenient advantage, allowing guests to enjoy both types of relaxation.
The beach access is a highlight, with clean sands and impressive views. While high waves and jet ski proximity might require caution, the picturesque setting provides a scenic backdrop for relaxation.
Parking facilities at the hotel involve additional charges, which some guests feel should be inclusive of their stay. The parking area can become crowded, and isolated incidents involving valet services necessitate inquiries about availability and costs pre-arrival for a smoother experience.
Overall, Hotel Amares Acapulco offers a generally positive stay characterized by excellent service, comfortable accommodations, and an outstanding beachfront location. While certain areas could benefit from enhancements, guests find the experience comfortable and welcoming.
Categories
Convention
Beachfront
Beach
$
+2
Info
Summary of reviews
Camino Real Acapulco Diamante is highly regarded for its stunning location and breathtaking views, nestled in a beautiful and safe area that offers panoramic sea and bay vistas. The serene private beach with its clean, calm waters, is a highlight, providing an idyllic and peaceful setting perfect for relaxation, swimming and family fun. The hotel's architecture and well-maintained surroundings enhance the natural beauty of the environment, creating a tranquil haven for visitors.
Guests often praise the spacious and comfortable rooms, particularly for their cleanliness and the beautiful views from the terraces. Despite some criticism regarding maintenance issues such as outdated furniture, noisy air conditioners and occasional malfunctions, when everything aligns, the rooms provide a pleasant and restful stay.
The breakfast experience receives mixed reviews; however, it is generally appreciated for its variety, taste and the friendly service. The buffet breakfast stands out, although some guests feel the selection could be more reflective of local cuisine and note occasional issues with quality and consistency. Dinner reviews are similarly varied with room service dinners receiving positive feedback but the main restaurant, La Vela, facing criticism for its limited menu and high prices. Many guests recommend exploring dining options outside the hotel.
Cleanliness across the hotel is typically praised, especially in the rooms and pools, which guests find clean and inviting. However, common areas and the beach occasionally receive negative feedback regarding maintenance and cleanliness. The staff at Camino Real Acapulco Diamante is frequently commended for their friendliness, attentiveness and helpfulness, despite some reports of inconsistent service and management efficiency.
The hotel’s pool facilities are well-loved, offering a clean and picturesque environment with beautiful views, although there are minor issues such as occasional overcrowding and the need for more amenities like towels. The private beach adds to the allure, ensuring a more intimate and relaxing experience for guests.
Despite consistent criticism regarding the internet service, the general ambiance, coupled with excellent staff service, makes Camino Real Acapulco Diamante a preferred choice for many. It stands out particularly for family vacations, offering a safe and accommodating environment with facilities that cater well to families, making it a tranquil retreat perfect for those seeking a peaceful and picturesque getaway.
Guests often praise the spacious and comfortable rooms, particularly for their cleanliness and the beautiful views from the terraces. Despite some criticism regarding maintenance issues such as outdated furniture, noisy air conditioners and occasional malfunctions, when everything aligns, the rooms provide a pleasant and restful stay.
The breakfast experience receives mixed reviews; however, it is generally appreciated for its variety, taste and the friendly service. The buffet breakfast stands out, although some guests feel the selection could be more reflective of local cuisine and note occasional issues with quality and consistency. Dinner reviews are similarly varied with room service dinners receiving positive feedback but the main restaurant, La Vela, facing criticism for its limited menu and high prices. Many guests recommend exploring dining options outside the hotel.
Cleanliness across the hotel is typically praised, especially in the rooms and pools, which guests find clean and inviting. However, common areas and the beach occasionally receive negative feedback regarding maintenance and cleanliness. The staff at Camino Real Acapulco Diamante is frequently commended for their friendliness, attentiveness and helpfulness, despite some reports of inconsistent service and management efficiency.
The hotel’s pool facilities are well-loved, offering a clean and picturesque environment with beautiful views, although there are minor issues such as occasional overcrowding and the need for more amenities like towels. The private beach adds to the allure, ensuring a more intimate and relaxing experience for guests.
Despite consistent criticism regarding the internet service, the general ambiance, coupled with excellent staff service, makes Camino Real Acapulco Diamante a preferred choice for many. It stands out particularly for family vacations, offering a safe and accommodating environment with facilities that cater well to families, making it a tranquil retreat perfect for those seeking a peaceful and picturesque getaway.
Categories
Convention
Luxury
Beachfront
$
+2
Info
Las Brisas Acapulco has created one of the most exclusive and romantic resorts for the couple looking for a getaway. Guests are welcomed with a cocktail, then whisked away to their suite in a pink and white jeep where they can enjoy stunning views of Acapulco.
Summary of reviews
Las Brisas Acapulco is a luxurious and breathtaking resort located in a peaceful area where guests can enjoy a stunning view of the bay. Offering private and clean rooms with incredible views, some even with private pools, this hotel provides exceptional service from its staff who are friendly and accommodating. The hotel's breakfast and beach club are also highly rated with guests praising the excellent food and attention to detail. Moreover, the hotel's outdoor pool area is equally impressive with clean saltwater and freshwater options, as well as a private beach. Guests enjoy the best vacation experience with great attention to detail and exceptional service making Las Brisas Acapulco their favourite hotel.
Categories
Convention
Luxury
Sustainability Journey
$
Info
Summary of reviews
The Romano Palace in Acapulco is widely renowned for its phenomenal location. Guests consistently praise its central positioning, which affords easy access to the beach, restaurants, shopping centers and entertainment venues. The stunning ocean views from the hotel add to its allure, making it an excellent value for travelers looking to enjoy Acapulco's main attractions. The affordability and welcoming staff further enhance the overall guest experience.
Breakfast at the Romano Palace receives commendations for its taste, cleanliness and reasonable pricing with the scenic views from the breakfast area adding charm. However, the lack of variety and occasional inconsistency in quality are areas for improvement. Dinner options are generally well-received thanks to the friendly and attentive restaurant staff, though the buffet service could benefit from better variety and quality control.
The rooms at Romano Palace are noted for their spaciousness and breathtaking ocean views from higher floors. However, the facilities are dated and in need of maintenance. Issues such as broken fixtures, outdated furniture and inconsistent cleanliness detract from the experience. The basic amenities and humidity-related discomfort are also of concern, although the friendly cleaning staff and proximity to beach and tour buses make up for some of these shortcomings.
Cleanliness standards are mixed. While some guests find the rooms and common areas well-maintained and clean, others report significant issues like dirty linens, bugs, mold and poor maintenance. The hotel's attentive and polite general staff receive high marks, though the reception team has been criticized for unprofessional behavior and poor customer service.
The WiFi service is erratic with many complaints about weak or nonexistent connections in rooms, adding an area for significant improvement. Despite these areas for improvement, the pool area, although small and sometimes crowded, is enjoyable for some guests. Moreover, the prime beachfront location of Romano Palace is highly appreciated, providing excellent convenience for beach lovers and easy access to nearby dining and entertainment options.
Families appreciate the large rooms, family-friendly atmosphere and attentive service. However, some logistical constraints like additional fees for extra members and space management could be better addressed. The vibrant nightlife surrounding Romano Palace adds energy to the experience, although light sleepers might find the noise challenging.
In summary, Romano Palace excels in location, offering an impressive beachfront stay with great views and access to amenities. While the hotel provides good value and is well-suited for family vacations, updates and improvements in room maintenance, dining variety and overall cleanliness could significantly boost guest satisfaction.
Breakfast at the Romano Palace receives commendations for its taste, cleanliness and reasonable pricing with the scenic views from the breakfast area adding charm. However, the lack of variety and occasional inconsistency in quality are areas for improvement. Dinner options are generally well-received thanks to the friendly and attentive restaurant staff, though the buffet service could benefit from better variety and quality control.
The rooms at Romano Palace are noted for their spaciousness and breathtaking ocean views from higher floors. However, the facilities are dated and in need of maintenance. Issues such as broken fixtures, outdated furniture and inconsistent cleanliness detract from the experience. The basic amenities and humidity-related discomfort are also of concern, although the friendly cleaning staff and proximity to beach and tour buses make up for some of these shortcomings.
Cleanliness standards are mixed. While some guests find the rooms and common areas well-maintained and clean, others report significant issues like dirty linens, bugs, mold and poor maintenance. The hotel's attentive and polite general staff receive high marks, though the reception team has been criticized for unprofessional behavior and poor customer service.
The WiFi service is erratic with many complaints about weak or nonexistent connections in rooms, adding an area for significant improvement. Despite these areas for improvement, the pool area, although small and sometimes crowded, is enjoyable for some guests. Moreover, the prime beachfront location of Romano Palace is highly appreciated, providing excellent convenience for beach lovers and easy access to nearby dining and entertainment options.
Families appreciate the large rooms, family-friendly atmosphere and attentive service. However, some logistical constraints like additional fees for extra members and space management could be better addressed. The vibrant nightlife surrounding Romano Palace adds energy to the experience, although light sleepers might find the noise challenging.
In summary, Romano Palace excels in location, offering an impressive beachfront stay with great views and access to amenities. While the hotel provides good value and is well-suited for family vacations, updates and improvements in room maintenance, dining variety and overall cleanliness could significantly boost guest satisfaction.
Categories
Convention
Beach
Nightlife
$
+12
Info
Categories
Convention
Beachfront
Beach
$
+4
Info
Summary of reviews
Holiday Inn Acapulco La Isla by IHG, is highly appreciated by guests for its strategic location and convenience. Located near the airport and the main highway, it provides easy access to numerous attractions in Acapulco, including Princess Beach and La Isla Shopping Center. Despite not being beachfront, its location in the desirable diamond area ensures close proximity to popular destinations.
The breakfast experience at the hotel is widely praised for its variety, fresh offerings and the excellent service provided by attentive staff. Guests particularly enjoy having breakfast eggs prepared to their liking, although some express a desire for more variety and a more reasonable price. Dinner is also well-received with commendable food quality and high standards of service, despite occasional comments on the limited menu and isolated complaints about specific events such as the New Year's dinner.
Guests consistently comment on the cleanliness and comfort of the rooms at the Holiday Inn. The rooms are noted for being well-maintained, clean and quiet, ensuring a restful stay. The comfortable beds and soft pillows are standout features, contributing to an overall pleasant atmosphere. While there are minor remarks about a faint musty smell, the general feedback emphasizes the excellent accommodation standards.
The hotel's high cleanliness standards extend beyond the rooms with guests praising the spotless facilities and the staff's adherence to health protocols, especially during the COVID pandemic. While there are a few minor concerns about towel changes and some room maintenance, the overall commitment to cleanliness is clear.
The staff at Holiday Inn Acapulco La Isla is frequently highlighted for their friendliness, attentiveness and excellent customer service. Guests appreciate the personalized attention and efforts to make special occasions memorable, demonstrating the staff's genuine kindness and dedication to ensuring a pleasant stay.
The pool, although described as small, is clean and heated, providing a pleasant experience for guests. Some suggestions for better maintenance around the pool area and the addition of a beach club have been noted.
Overall, Holiday Inn Acapulco La Isla by IHG, stands out for its prime location, exceptional cleanliness, comfortable accommodations and friendly staff, making it a highly recommended option for travelers visiting Acapulco.
The breakfast experience at the hotel is widely praised for its variety, fresh offerings and the excellent service provided by attentive staff. Guests particularly enjoy having breakfast eggs prepared to their liking, although some express a desire for more variety and a more reasonable price. Dinner is also well-received with commendable food quality and high standards of service, despite occasional comments on the limited menu and isolated complaints about specific events such as the New Year's dinner.
Guests consistently comment on the cleanliness and comfort of the rooms at the Holiday Inn. The rooms are noted for being well-maintained, clean and quiet, ensuring a restful stay. The comfortable beds and soft pillows are standout features, contributing to an overall pleasant atmosphere. While there are minor remarks about a faint musty smell, the general feedback emphasizes the excellent accommodation standards.
The hotel's high cleanliness standards extend beyond the rooms with guests praising the spotless facilities and the staff's adherence to health protocols, especially during the COVID pandemic. While there are a few minor concerns about towel changes and some room maintenance, the overall commitment to cleanliness is clear.
The staff at Holiday Inn Acapulco La Isla is frequently highlighted for their friendliness, attentiveness and excellent customer service. Guests appreciate the personalized attention and efforts to make special occasions memorable, demonstrating the staff's genuine kindness and dedication to ensuring a pleasant stay.
The pool, although described as small, is clean and heated, providing a pleasant experience for guests. Some suggestions for better maintenance around the pool area and the addition of a beach club have been noted.
Overall, Holiday Inn Acapulco La Isla by IHG, stands out for its prime location, exceptional cleanliness, comfortable accommodations and friendly staff, making it a highly recommended option for travelers visiting Acapulco.
Categories
Convention
Family
Pool
Outdoor Pool
$
+1
Info
Summary of reviews
Mirador Acapulco, perched on the cliffs overlooking the Pacific Ocean, provides guests with breathtaking views and unique experiences. The hotel's location is a significant draw, offering stunning ocean vistas from many rooms, the restaurant and the pool area. Guests can enjoy watching cliff divers and sunsets directly from the hotel's terrace, adding to the cultural allure and tranquil ambiance. Additionally, the proximity to downtown Acapulco makes it convenient for exploring local attractions such as the Symphony of the Sea, the town square and the historic center.
Breakfast at Mirador Acapulco garners high praise for its diversity and excellence. Guests appreciate the quality, abundant options and the lively atmosphere enhanced by live music. While a few reviews noted occasional inconsistencies in breakfast quality and cost, the general sentiment is overwhelmingly positive with many considering it a delightful start to the day.
Dinner, however, receives mixed reviews. The restaurant offers tasty, authentically Mexican dishes and certain meals, like the Ceasar salad with shrimp, receive commendations. Nevertheless, high prices and inconsistent quality and service are frequent concerns. Slow service and a lack of menu variety are additional points of contention.
Room experiences at Mirador Acapulco vary. Some guests enjoy spacious, clean rooms with captivating sea views. However, many reviews highlight the need for refurbishment, citing worn-out furniture, malfunctioning amenities and cleanliness issues such as insects and unpleasant odors. The allocation of rooms and inconsistent housekeeping services also pose potential issues.
In terms of cleanliness, while the diligent efforts of the cleaning staff ensure many rooms and facilities remain spotless, some guests report problems with insects, dampness and inadequate cleaning in certain areas. This inconsistency suggests room for improvement in maintaining high cleanliness standards throughout the hotel.
The staff at Mirador Acapulco mostly receive favorable reviews for their friendliness and attentiveness. Exceptional service from bellboys, waiters and security guards often stands out. However, the reception staff has been criticized for poor communication and inefficiency, leading to a less favorable impression for some guests.
The hotel's WiFi service is notably subpar with connectivity limited to the lobby and poor reliability and speed across the property. This persistent issue is a significant drawback for many guests.
The swimming pools at Mirador Acapulco are a mixed blessing. The sea water pool and natural pools with colorful fish are unique features that guests appreciate. However, inconsistent maintenance, cleanliness issues and the lack of poolside services detract from the overall pool experience.
Mirador Acapulco's family-friendly nature is well-regarded with family rooms and amenities catering to larger groups. Although updates and logistical improvements are needed in some areas, the hotel still offers a pleasant environment for family gatherings.
The nightlife scene around the hotel is vibrant with easy access to bars, nightclubs and discos. While the bustling atmosphere can occasionally be noisy, the hotel's scenic night views offer a peaceful retreat for those seeking relaxation.
Guest opinions on the beds are divided. While many find them comfortable, criticisms about hard and outdated mattresses, as well as occasional cleanliness issues, indicate a need for upgrades.
Overall, Mirador Acapulco offers a unique blend of scenic beauty, cultural experiences and central convenience. While certain areas, such as room maintenance, dining experience and WiFi service, require attention, the hotel's positive aspects, including its exceptional location and friendly staff, contribute to a memorable stay.
Breakfast at Mirador Acapulco garners high praise for its diversity and excellence. Guests appreciate the quality, abundant options and the lively atmosphere enhanced by live music. While a few reviews noted occasional inconsistencies in breakfast quality and cost, the general sentiment is overwhelmingly positive with many considering it a delightful start to the day.
Dinner, however, receives mixed reviews. The restaurant offers tasty, authentically Mexican dishes and certain meals, like the Ceasar salad with shrimp, receive commendations. Nevertheless, high prices and inconsistent quality and service are frequent concerns. Slow service and a lack of menu variety are additional points of contention.
Room experiences at Mirador Acapulco vary. Some guests enjoy spacious, clean rooms with captivating sea views. However, many reviews highlight the need for refurbishment, citing worn-out furniture, malfunctioning amenities and cleanliness issues such as insects and unpleasant odors. The allocation of rooms and inconsistent housekeeping services also pose potential issues.
In terms of cleanliness, while the diligent efforts of the cleaning staff ensure many rooms and facilities remain spotless, some guests report problems with insects, dampness and inadequate cleaning in certain areas. This inconsistency suggests room for improvement in maintaining high cleanliness standards throughout the hotel.
The staff at Mirador Acapulco mostly receive favorable reviews for their friendliness and attentiveness. Exceptional service from bellboys, waiters and security guards often stands out. However, the reception staff has been criticized for poor communication and inefficiency, leading to a less favorable impression for some guests.
The hotel's WiFi service is notably subpar with connectivity limited to the lobby and poor reliability and speed across the property. This persistent issue is a significant drawback for many guests.
The swimming pools at Mirador Acapulco are a mixed blessing. The sea water pool and natural pools with colorful fish are unique features that guests appreciate. However, inconsistent maintenance, cleanliness issues and the lack of poolside services detract from the overall pool experience.
Mirador Acapulco's family-friendly nature is well-regarded with family rooms and amenities catering to larger groups. Although updates and logistical improvements are needed in some areas, the hotel still offers a pleasant environment for family gatherings.
The nightlife scene around the hotel is vibrant with easy access to bars, nightclubs and discos. While the bustling atmosphere can occasionally be noisy, the hotel's scenic night views offer a peaceful retreat for those seeking relaxation.
Guest opinions on the beds are divided. While many find them comfortable, criticisms about hard and outdated mattresses, as well as occasional cleanliness issues, indicate a need for upgrades.
Overall, Mirador Acapulco offers a unique blend of scenic beauty, cultural experiences and central convenience. While certain areas, such as room maintenance, dining experience and WiFi service, require attention, the hotel's positive aspects, including its exceptional location and friendly staff, contribute to a memorable stay.
Categories
Convention
Honeymoon
Family
$
+5
Info
Summary of reviews
Banyan Tree Cabo Marques is a luxurious and exclusive hotel with mesmerizing views of Acapulco bay and the Mexican jungle. It's a perfect destination for families or couples looking for a relaxing and private getaway. The hotel's exceptional service, friendly staff and superb food have made it a popular honeymoon destination. The breakfast is highly recommended by guests, although some have raised concerns about the quality and high cost of dinner. The private villas with their own pools are comfortable and luxurious, although there have been some complaints about maintenance issues. Overall, the hotel is seen as a magnificent discovery in Acapulco, providing an unforgettable 5-star experience with beautiful private pools and great amenities. The staff is described as attentive and extraordinary, catering to guests' every need. The hotel's cleanliness is well-maintained, although some reviews note a lack of maintenance in common areas. The only downside mentioned is the high cost with some guests suggesting the hotel could improve its products and services. Despite this, Banyan Tree Cabo Marques is recommended for anyone looking for a little piece of heaven on earth.
Categories
Convention
Luxury
Pool
Infinity Pool
Heated Pool
Panoramic View Pool
Private Pool
Outdoor Pool
$
+2
Info
Summary of reviews
Alba Suites Acapulco is a scenic and family-friendly hotel known for its proximity to Caleta and Caletilla beaches, offering guests breathtaking views of the bay and easy access to the coast. The hotel features a variety of pools, including a popular waterslide, which adds to the enjoyment of both adults and children. Despite its picturesque location, the hotel is situated far from the city's main attractions, which can be inconvenient for those without a car and the mountainous terrain can be tiring.
Rooms at Alba Suites Acapulco come equipped with essential amenities like a kitchen area, adding convenience for guests who prefer to prepare their own meals. The sea views from many rooms enhance the experience, although there are consistent reports of outdated furniture, minor maintenance issues and occasional cleanliness concerns. Nevertheless, the overall comfort of the beds is frequently mentioned as a positive aspect.
Cleanliness throughout the hotel receives mixed reviews. While many guests find the facilities clean and well-maintained, others have noted neglected areas, particularly in the common spaces and some rooms that have cleanliness issues. Improving housekeeping standards could address these concerns and enhance guest satisfaction.
The staff at the hotel is generally deemed friendly and attentive with special commendations for the housekeeping team. However, experiences at the reception vary with some guests reporting unprofessional and unfriendly behavior. Consistency in customer service is an area that could benefit from improvement.
The pools are a highlight of the Alba Suites Acapulco, offering clean and well-maintained environments that cater to different preferences. The variety of pools, including a saltwater option and a waterslide, provides an engaging environment for families. Despite occasional mentions of maintenance issues, the pool areas are widely praised.
Parking at the hotel is a common point of criticism with guests finding the parking lot limited and inconveniently located far from the rooms. Addressing these issues could significantly enhance the overall guest experience.
Overall, Alba Suites Acapulco is a good choice for families seeking a traditional and enjoyable vacation spot. Improvement in certain areas, such as room maintenance, cleanliness and parking, along with consistent customer service, could elevate the guest experience significantly.
Rooms at Alba Suites Acapulco come equipped with essential amenities like a kitchen area, adding convenience for guests who prefer to prepare their own meals. The sea views from many rooms enhance the experience, although there are consistent reports of outdated furniture, minor maintenance issues and occasional cleanliness concerns. Nevertheless, the overall comfort of the beds is frequently mentioned as a positive aspect.
Cleanliness throughout the hotel receives mixed reviews. While many guests find the facilities clean and well-maintained, others have noted neglected areas, particularly in the common spaces and some rooms that have cleanliness issues. Improving housekeeping standards could address these concerns and enhance guest satisfaction.
The staff at the hotel is generally deemed friendly and attentive with special commendations for the housekeeping team. However, experiences at the reception vary with some guests reporting unprofessional and unfriendly behavior. Consistency in customer service is an area that could benefit from improvement.
The pools are a highlight of the Alba Suites Acapulco, offering clean and well-maintained environments that cater to different preferences. The variety of pools, including a saltwater option and a waterslide, provides an engaging environment for families. Despite occasional mentions of maintenance issues, the pool areas are widely praised.
Parking at the hotel is a common point of criticism with guests finding the parking lot limited and inconveniently located far from the rooms. Addressing these issues could significantly enhance the overall guest experience.
Overall, Alba Suites Acapulco is a good choice for families seeking a traditional and enjoyable vacation spot. Improvement in certain areas, such as room maintenance, cleanliness and parking, along with consistent customer service, could elevate the guest experience significantly.
Categories
Convention
Golf
Family
$
+4
Info
Summary of reviews
Hotel Club del Sol Acapulco by NG Hoteles is well-regarded for its prime location in the heart of Acapulco's vibrant golden zone, making it a convenient base for accessing the beach, shopping centers, and dining options. Visitors appreciate the hotel's proximity to the coastal Miguel Alemán route and local attractions. The hotel’s multiple well-maintained pools are often highlighted as a standout feature, providing a relaxing and enjoyable environment for families with children. The convenience of being close to a clean, secure beach enhances its appeal for beach enthusiasts.
Reviews of the hotel’s breakfast and dinner options are mixed, with some guests praising the flavor and friendliness of the staff, while others comment on the lack of variety and repetition in meal offerings. Despite issues such as limited options for international guests and occasional logistical mishaps, some portions of the cuisine and attentive service contribute positively to the dining experience.
Rooms receive varied feedback; while some visitors appreciate the spaciousness, cleanliness, and comfort, many express concerns about outdated conditions and inadequate maintenance. Issues such as dampness, insects, and malfunctioning amenities detract from the comfort of the stay. Despite a few mentions of beautiful views and working air conditioning, the need for refurbishment and improved cleanliness is a recurring theme in reviews.
Staff interactions yield a blend of positive and negative experiences. Many guests commend the warmth and friendliness of the staff, with particular individuals praised for their exceptional service. However, inconsistencies in service, especially at reception, necessitate attention to enhance guest satisfaction.
Amenities such as free Wi-Fi and parking present challenges. Wi-Fi access is generally limited to the lobby, which can be inconvenient for those requiring reliable connectivity. Concerns are also raised over the cleanliness and security of the parking area, with additional charges and safety issues noted.
The hotel’s efforts to cater to families are appreciated, particularly its pet-friendly policy and spacious family rooms. Yet, some reviews point out maintenance issues and the limited variety of children-specific activities.
Overall, while Hotel Club del Sol Acapulco offers budget-friendly accommodations with notable amenities like pools and a convenient location, there is a clear need for improvement in maintenance, cleanliness, and service quality to fully meet guest expectations.
Reviews of the hotel’s breakfast and dinner options are mixed, with some guests praising the flavor and friendliness of the staff, while others comment on the lack of variety and repetition in meal offerings. Despite issues such as limited options for international guests and occasional logistical mishaps, some portions of the cuisine and attentive service contribute positively to the dining experience.
Rooms receive varied feedback; while some visitors appreciate the spaciousness, cleanliness, and comfort, many express concerns about outdated conditions and inadequate maintenance. Issues such as dampness, insects, and malfunctioning amenities detract from the comfort of the stay. Despite a few mentions of beautiful views and working air conditioning, the need for refurbishment and improved cleanliness is a recurring theme in reviews.
Staff interactions yield a blend of positive and negative experiences. Many guests commend the warmth and friendliness of the staff, with particular individuals praised for their exceptional service. However, inconsistencies in service, especially at reception, necessitate attention to enhance guest satisfaction.
Amenities such as free Wi-Fi and parking present challenges. Wi-Fi access is generally limited to the lobby, which can be inconvenient for those requiring reliable connectivity. Concerns are also raised over the cleanliness and security of the parking area, with additional charges and safety issues noted.
The hotel’s efforts to cater to families are appreciated, particularly its pet-friendly policy and spacious family rooms. Yet, some reviews point out maintenance issues and the limited variety of children-specific activities.
Overall, while Hotel Club del Sol Acapulco offers budget-friendly accommodations with notable amenities like pools and a convenient location, there is a clear need for improvement in maintenance, cleanliness, and service quality to fully meet guest expectations.
Categories
Convention
Beach
Family
Categories
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