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5-Star Hotels with Spa in Acatepec
29 HOTELS IN AND AROUND ACATEPECRanking can be influenced by the commissions we receive.20 hotels nearby!
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Spa
5 Star
Parking
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Spa
5 Star
Luxury
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Spa
5 Star
Luxury
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Summary of reviews
Camino Real Puebla Angelopolis is a popular choice for both business and leisure travelers due to its strategic location in the Angelópolis area of Puebla. Guests commend its accessibility to shopping centers, restaurants, hospitals, and city attractions. The hotel's central positioning offers beautiful vistas, enhancing visitors' overall experience with warm and attentive service from the staff, and a favorable price-quality ratio.
The breakfast experience receives a range of opinions. Many guests praise the extensive and delicious buffet options, while others find it expensive or lacking in quality. Dinner also presents a mixed picture, with positive remarks about the cuisine and bar service but concerns over portion sizes and slow service. Despite some variability in dining experiences, many guests enjoy the food quality available.
Rooms at Camino Real Puebla Angelopolis are mostly appreciated for their spaciousness, comfort, and excellent beds, contributing to restful nights. While some guests enjoy pleasant views and family-friendly suites, issues like maintenance and cleanliness need addressing, including worn carpets and outdated furniture. Noise and missing amenities further impact some guests' experiences.
The staff overall earns high praise for its friendliness and attentive service across various areas of the hotel. However, there are inconsistencies in service levels and English proficiency in certain areas. Wi-Fi service is also inconsistent, with some guests noting weak connections, necessitating improvements.
Other amenities, such as the gym and pool, present mixed reviews. The gym is perceived as small and outdated, failing to meet guests' expectations, while the pool offers an aesthetically pleasing setting but requires more consistent maintenance. Guests appreciate the heated children's pool and spacious accommodations, which make the hotel welcoming for families.
Parking services receive criticism due to unexpected fees and a reliance solely on valet services. Better communication about parking costs could enhance satisfaction. Nonetheless, proximity to golf courses is a highlight, with guests enjoying serene landscapes and scenic views from the hotel.
Overall, Camino Real Puebla Angelopolis offers promising aspects such as its location, beautiful views, and comfortable beds, but could greatly benefit from improvements in maintenance, service consistency, and amenities to better fulfill guest expectations.
The breakfast experience receives a range of opinions. Many guests praise the extensive and delicious buffet options, while others find it expensive or lacking in quality. Dinner also presents a mixed picture, with positive remarks about the cuisine and bar service but concerns over portion sizes and slow service. Despite some variability in dining experiences, many guests enjoy the food quality available.
Rooms at Camino Real Puebla Angelopolis are mostly appreciated for their spaciousness, comfort, and excellent beds, contributing to restful nights. While some guests enjoy pleasant views and family-friendly suites, issues like maintenance and cleanliness need addressing, including worn carpets and outdated furniture. Noise and missing amenities further impact some guests' experiences.
The staff overall earns high praise for its friendliness and attentive service across various areas of the hotel. However, there are inconsistencies in service levels and English proficiency in certain areas. Wi-Fi service is also inconsistent, with some guests noting weak connections, necessitating improvements.
Other amenities, such as the gym and pool, present mixed reviews. The gym is perceived as small and outdated, failing to meet guests' expectations, while the pool offers an aesthetically pleasing setting but requires more consistent maintenance. Guests appreciate the heated children's pool and spacious accommodations, which make the hotel welcoming for families.
Parking services receive criticism due to unexpected fees and a reliance solely on valet services. Better communication about parking costs could enhance satisfaction. Nonetheless, proximity to golf courses is a highlight, with guests enjoying serene landscapes and scenic views from the hotel.
Overall, Camino Real Puebla Angelopolis offers promising aspects such as its location, beautiful views, and comfortable beds, but could greatly benefit from improvements in maintenance, service consistency, and amenities to better fulfill guest expectations.
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5 Star
Spa
Luxury
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Summary of reviews
The Grand Fiesta Americana Puebla Angelópolis is a highly recommended hotel with exceptional service, comfortable accommodations and superb facilities. Guests love the hotel's fantastic location, which is close to many restaurants, cafes and supermarkets, making it easy to access quality shopping. The breakfast is a standout feature with delicious buffet options and excellent variety of flavors and dishes. The rooms are modern, spacious and well-decorated with comfortable beds and excellent bathroom amenities. The hotel's focus on cleanliness is highly praised with reviewers consistently mentioning how modern, well-maintained and immaculate the facilities are. The staff is exceptional with guests describing them as excellent, friendly, kind and accommodating. The beds are also highly praised with guests describing them as comfortable and perfect for a restful night's sleep. Overall, the Grand Fiesta Americana Puebla Angelópolis is an excellent option for a relaxing and enjoyable stay in Puebla.
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5 Star
Spa
Sustainability Journey
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Spa
5 Star
Boutique-Style
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Summary of reviews
Presidente InterContinental Puebla by IHG, is highly acclaimed for its strategic and convenient location, nestled between Puebla and Cholula. This positioning offers easy access to the city center and nearby attractions, ensuring a safe and peaceful retreat within beautiful surroundings. Guests highlight the hotel's top-notch amenities, including warm pools and comfortable, clean rooms, alongside excellent food and exemplary service provided by the friendly and professional staff.
The breakfast offerings at the hotel receive exceptional commendations with guests frequently referring to the buffet as one of the best in Puebla. The food’s variety, abundance and exceptional taste stand out, complemented by the attentive and helpful restaurant staff. While the dinner menu could benefit from more variety, the high-quality dishes and remarkable service still leave a favorable impression despite occasional frustrations around reservations and price.
Rooms are celebrated for their spaciousness, comfort and cleanliness, featuring modern amenities and comfortable beds that ensure a restful stay. Though a few isolated concerns about humidity and minor maintenance issues do exist, the rooms largely contribute to a comfortable weekend getaway.
Cleanliness throughout the hotel is meticulous with guests repeatedly praising the elegant design and well-maintained common areas. Despite minimal setbacks such as the strong smell of bleach in linens or occasional insects, the hotel's commitment to a clean and inviting environment stands out.
The staff's attentive and friendly service remains a recurring highlight, from check-in to valet services, extending to the restaurant and management. The bilingual capabilities of the team further enhance the overall guest experience.
The heated pool is frequently noted for its pleasant temperature and cleanliness, offering a relaxing and enjoyable experience for families. The hotel's pet-friendly policy adds to its appeal as a family-friendly destination.
Beds receive high marks for comfort and quality, ensuring a good night’s sleep, though a few guests suggest updates to the pillows and mattress.
In summary, the Presidente InterContinental Puebla by IHG, excels in offering a luxurious, comfortable and family-friendly environment, bolstered by excellent service, strategic location and commendable amenities, making it a top choice for travelers.
The breakfast offerings at the hotel receive exceptional commendations with guests frequently referring to the buffet as one of the best in Puebla. The food’s variety, abundance and exceptional taste stand out, complemented by the attentive and helpful restaurant staff. While the dinner menu could benefit from more variety, the high-quality dishes and remarkable service still leave a favorable impression despite occasional frustrations around reservations and price.
Rooms are celebrated for their spaciousness, comfort and cleanliness, featuring modern amenities and comfortable beds that ensure a restful stay. Though a few isolated concerns about humidity and minor maintenance issues do exist, the rooms largely contribute to a comfortable weekend getaway.
Cleanliness throughout the hotel is meticulous with guests repeatedly praising the elegant design and well-maintained common areas. Despite minimal setbacks such as the strong smell of bleach in linens or occasional insects, the hotel's commitment to a clean and inviting environment stands out.
The staff's attentive and friendly service remains a recurring highlight, from check-in to valet services, extending to the restaurant and management. The bilingual capabilities of the team further enhance the overall guest experience.
The heated pool is frequently noted for its pleasant temperature and cleanliness, offering a relaxing and enjoyable experience for families. The hotel's pet-friendly policy adds to its appeal as a family-friendly destination.
Beds receive high marks for comfort and quality, ensuring a good night’s sleep, though a few guests suggest updates to the pillows and mattress.
In summary, the Presidente InterContinental Puebla by IHG, excels in offering a luxurious, comfortable and family-friendly environment, bolstered by excellent service, strategic location and commendable amenities, making it a top choice for travelers.
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Spa
5 Star
Luxury
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Summary of reviews
Quinta Real Puebla garners much admiration from guests for its prime location and historical charm. Situated in the heart of Puebla's historic center, the hotel offers easy access to the city's main attractions, making it an ideal base for exploring. Visitors praise the hotel’s beautiful architecture, a restored ex-convent, which blends rich history with modern comfort, creating a unique and tranquil atmosphere despite its central position.
The hotel's breakfast is highly recommended, noted for its elegant ambiance, live piano music and a delicious, varied buffet. The picturesque courtyard setting enhances the morning dining experience. Although some guests find the breakfast expensive, the overall quality and delightful atmosphere receive positive mentions.
Dinner in the hotel is marked by tasty food and a charming setting with live piano music. The bar excels in mezcal and cocktails, adding to the dining experience. While some guests express disappointment in food quality and variety, the overall ambiance and service are well-regarded.
Guestrooms are appreciated for their spaciousness, comfort and beautiful decoration, contributing to the hotel's fairy-tale-like charm. However, areas needing improvement include lighting, ventilation and amenities. Noise levels and inconsistent cleanliness are also noted concerns that impact the overall experience.
Cleanliness throughout the hotel generally receives positive feedback with many guests praising the well-maintained common areas and comfortable rooms. Yet, some reviews point out lapses in housekeeping and maintenance, suggesting a need for more consistency in these areas.
The staff at Quinta Real Puebla are widely recognized for their friendliness, professionalism and attentiveness, significantly enhancing the guest experience. While most interactions are positive, occasional lapses in service from the front desk are noted.
WiFi connectivity emerges as a consistent issue with many guests experiencing weak or non-existent signals, especially within guest rooms. Despite attempts by the staff to resolve these issues, WiFi reliability remains a critical area needing improvement.
For families, the hotel offers a welcoming atmosphere with good amenities for children. While minor inconveniences such as room arrangements are mentioned, families generally find the hotel enjoyable and well-suited to their needs.
The lively nightlife around the hotel and in its own courtyard adds to the vibrant environment, though it can lead to late-night noise, particularly on weekends.
Opinions on the hotel beds are mixed with some guests finding them extremely comfortable while others experience discomfort due to bed firmness or size. Although issues like these vary, the overall cleanliness and care of the bedding are appreciated.
Quinta Real Puebla aspires to five-star standards, offering exceptional service, beautiful surroundings and a historical ambiance. However, maintenance issues and certain service aspects could be improved to fully meet five-star expectations.
Overall, Quinta Real Puebla is a highly recommended destination for its excellent location, historical charm and friendly service with some areas needing attention to enhance the guest experience further.
The hotel's breakfast is highly recommended, noted for its elegant ambiance, live piano music and a delicious, varied buffet. The picturesque courtyard setting enhances the morning dining experience. Although some guests find the breakfast expensive, the overall quality and delightful atmosphere receive positive mentions.
Dinner in the hotel is marked by tasty food and a charming setting with live piano music. The bar excels in mezcal and cocktails, adding to the dining experience. While some guests express disappointment in food quality and variety, the overall ambiance and service are well-regarded.
Guestrooms are appreciated for their spaciousness, comfort and beautiful decoration, contributing to the hotel's fairy-tale-like charm. However, areas needing improvement include lighting, ventilation and amenities. Noise levels and inconsistent cleanliness are also noted concerns that impact the overall experience.
Cleanliness throughout the hotel generally receives positive feedback with many guests praising the well-maintained common areas and comfortable rooms. Yet, some reviews point out lapses in housekeeping and maintenance, suggesting a need for more consistency in these areas.
The staff at Quinta Real Puebla are widely recognized for their friendliness, professionalism and attentiveness, significantly enhancing the guest experience. While most interactions are positive, occasional lapses in service from the front desk are noted.
WiFi connectivity emerges as a consistent issue with many guests experiencing weak or non-existent signals, especially within guest rooms. Despite attempts by the staff to resolve these issues, WiFi reliability remains a critical area needing improvement.
For families, the hotel offers a welcoming atmosphere with good amenities for children. While minor inconveniences such as room arrangements are mentioned, families generally find the hotel enjoyable and well-suited to their needs.
The lively nightlife around the hotel and in its own courtyard adds to the vibrant environment, though it can lead to late-night noise, particularly on weekends.
Opinions on the hotel beds are mixed with some guests finding them extremely comfortable while others experience discomfort due to bed firmness or size. Although issues like these vary, the overall cleanliness and care of the bedding are appreciated.
Quinta Real Puebla aspires to five-star standards, offering exceptional service, beautiful surroundings and a historical ambiance. However, maintenance issues and certain service aspects could be improved to fully meet five-star expectations.
Overall, Quinta Real Puebla is a highly recommended destination for its excellent location, historical charm and friendly service with some areas needing attention to enhance the guest experience further.
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5 Star
Spa
Luxury
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El Sueño Hotel & Spa is an 18th century residence and a perfect getaway for guests looking to relax in an elegant environment. This hotel features a spa, steam room, solarium and massage cabins, as well as multiple beauty treatment options.
Summary of reviews
El Sueño Hotel & Spa is a highly recommended hotel in the heart of Puebla's historic center. Guests praise the hotel's central location, serene environment and warm and cordial staff. The breakfast is also highly recommended with guests describing it as excellent and wonderful. The individually decorated rooms are comfortable and beautifully designed with some even featuring private jacuzzis. The hotel is also praised for its cleanliness and exceptional staff, who are accommodating and responsive to guest needs. While the wifi may not be the strongest, the hotel is working to improve it. The spa is a must-visit with high-quality and relaxing treatments. The swimming pool, jacuzzi and sauna received mixed reviews, but the valet parking service was highly praised. The beds are comfortable, although some guests experienced uncomfortable pillows. Overall, El Sueño Hotel & Spa is a luxurious and rejuvenating getaway that won't disappoint.
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5 Star
Spa
Boutique-Style
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Spa
5 Star
Boutique-Style
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Summary of reviews
L Hotel Perla Boutique in Puebla receives high praise for its superb central location, stylish rooms and exceptional service, making it an ideal choice for travelers seeking a memorable and comfortable stay. Nestled right in the heart of a historic town, the hotel affords guests unparalleled convenience with numerous sights, restaurants, bars and museums all within walking distance. Situated near the vibrant Los Sapos area and bustling Callejón de los Sapos, it ensures great accessibility and immersion in the local culture.
The rooms are highly lauded for their modern, spacious and luxurious design, featuring state-of-the-art technology including Nespresso machines and iPad controls. Guests consistently highlight the comfort and cleanliness of the rooms, noting the exceptionally comfortable mattresses and thoughtful details like marble floors and elegant lighting. The rooms’ aesthetic appeal and top-notch amenities contribute to a luxurious atmosphere, enhanced by spotless cleanliness maintained by a dedicated housekeeping team.
Guests rave about the attentive and friendly staff, who significantly enhance the hospitality experience. Noteworthy mentions go to individuals like Maria and Ernesto for their exceptional service and guest care. The staff's professionalism, kindness and willingness to help create a warm and welcoming environment.
The hotel's luxurious facilities include a stunning rooftop pool and restaurant offering 360-degree city views, which many guests find to be a major highlight of their stay. The pool area, complete with heating, fountains and a waterfall, provides an excellent space for relaxation after a day of exploring the city.
Overall, L Hotel Perla Boutique stands out for its blend of contemporary comforts and old-world charm, delivering great value with its elegant design, prime location, impeccable service and luxurious amenities. This boutique retreat provides a sophisticated sanctuary, ensuring a special and enjoyable experience for its guests.
The rooms are highly lauded for their modern, spacious and luxurious design, featuring state-of-the-art technology including Nespresso machines and iPad controls. Guests consistently highlight the comfort and cleanliness of the rooms, noting the exceptionally comfortable mattresses and thoughtful details like marble floors and elegant lighting. The rooms’ aesthetic appeal and top-notch amenities contribute to a luxurious atmosphere, enhanced by spotless cleanliness maintained by a dedicated housekeeping team.
Guests rave about the attentive and friendly staff, who significantly enhance the hospitality experience. Noteworthy mentions go to individuals like Maria and Ernesto for their exceptional service and guest care. The staff's professionalism, kindness and willingness to help create a warm and welcoming environment.
The hotel's luxurious facilities include a stunning rooftop pool and restaurant offering 360-degree city views, which many guests find to be a major highlight of their stay. The pool area, complete with heating, fountains and a waterfall, provides an excellent space for relaxation after a day of exploring the city.
Overall, L Hotel Perla Boutique stands out for its blend of contemporary comforts and old-world charm, delivering great value with its elegant design, prime location, impeccable service and luxurious amenities. This boutique retreat provides a sophisticated sanctuary, ensuring a special and enjoyable experience for its guests.
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Spa
5 Star
Boutique-Style
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Spa
5 Star
Boutique-Style
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Summary of reviews
Cartesiano Boutique & Wellness Hotel in Puebla is celebrated for its exceptional blend of prime location, luxury, and impeccable service. Positioned centrally, it offers guests effortless access to the historic charm of Puebla, with iconic sites such as the Zocalo and the cathedral just a short walk away. The hotel stands out with its serene ambiance, providing a tranquil retreat amidst the lively city.
The hotel’s dining experiences receive high praise. Breakfast is appreciated for its delicious flavors, excellent presentation, and variety, though a slight desire for more options and improved service is noted. The restaurant, renowned for its exceptional culinary quality, provides a delightful dining setting for all meals, despite some guests finding it slightly pricey during special events. Most guests are impressed with the food's taste and presentation.
Rooms at the Cartesiano Boutique & Wellness Hotel are frequently highlighted for their spaciousness, elegance, and comfort. They feature modern amenities and luxurious bathrooms, with many guests appreciating the quiet atmosphere and ultra-comfortable beds. The hotel’s cleanliness is second to none, with immaculate facilities enhancing the overall experience. The service of the staff consistently earns acclaim, praised for their friendliness, professionalism, and genuine efforts to enhance guest enjoyment.
Despite some inconsistencies with the internet and gym amenities, the hotel's exemplary features, like its remarkable rooftop pool, earn high praise. This area offers breathtaking views, ideal temperatures, and excellent service, creating an inviting environment for relaxation.
The spa is a significant attraction, delivering superb treatments in a serene setting that leaves guests rejuvenated, despite its premium pricing. Collectively, these qualities embody a distinctive luxurious experience, securing Cartesiano Boutique & Wellness Hotel's reputation as one of the best hotels in Mexico. Its sophisticated blend of modern luxury with accessible elegance makes it a top choice for travelers seeking a memorable stay in Puebla.
The hotel’s dining experiences receive high praise. Breakfast is appreciated for its delicious flavors, excellent presentation, and variety, though a slight desire for more options and improved service is noted. The restaurant, renowned for its exceptional culinary quality, provides a delightful dining setting for all meals, despite some guests finding it slightly pricey during special events. Most guests are impressed with the food's taste and presentation.
Rooms at the Cartesiano Boutique & Wellness Hotel are frequently highlighted for their spaciousness, elegance, and comfort. They feature modern amenities and luxurious bathrooms, with many guests appreciating the quiet atmosphere and ultra-comfortable beds. The hotel’s cleanliness is second to none, with immaculate facilities enhancing the overall experience. The service of the staff consistently earns acclaim, praised for their friendliness, professionalism, and genuine efforts to enhance guest enjoyment.
Despite some inconsistencies with the internet and gym amenities, the hotel's exemplary features, like its remarkable rooftop pool, earn high praise. This area offers breathtaking views, ideal temperatures, and excellent service, creating an inviting environment for relaxation.
The spa is a significant attraction, delivering superb treatments in a serene setting that leaves guests rejuvenated, despite its premium pricing. Collectively, these qualities embody a distinctive luxurious experience, securing Cartesiano Boutique & Wellness Hotel's reputation as one of the best hotels in Mexico. Its sophisticated blend of modern luxury with accessible elegance makes it a top choice for travelers seeking a memorable stay in Puebla.
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5 Star
Spa
Luxury
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Summary of reviews
Hotel Boutique Casareyna is a luxurious and comfortable 5-star hotel located in the heart of Puebla. Guests rave about the hotel's very good and great location, which is just outside the colonial old town but still within easy walking distance to the center. The hotel's restaurant serves delicious cuisine with excellent service and the breakfast options are quite delicious with a good price-to-value ratio. The hotel's spacious and beautifully designed rooms are a standout feature with guests describing them as luxurious and comfortable. The hotel is also praised for its cleanliness with everything being spotless from the rooms to the facilities. The staff is friendly, professional and always willing to help with anything guests may need. The rooftop pool and hot tub are also a favorite feature among guests. Overall, guests highly recommend Hotel Boutique Casareyna and will remember it as one of the best they've visited.
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5 Star
Spa
Boutique-Style
From $131
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Spa
5 Star
Boutique-Style
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Summary of reviews
Banyan Tree Puebla is a luxurious and exceptional hotel located in a great spot for exploring the city. Guests can enjoy the rooftop pool with fantastic views and delicious food and drinks. The staff is professional, helpful and friendly, making guests feel at home. Rooms are spacious and decorated with authentic Mexican style with modern touches, providing a peaceful and comfortable stay. While the breakfast and dinner options are hit or miss, they are generally good with some standout options. The cleanliness of the hotel is commendable with efficient cleaning services and the amenities are immaculately kept. Overall, Banyan Tree Puebla is a perfect place to stay for a luxurious and relaxing experience in the charming city of Puebla.
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5 Star
Spa
Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
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