Presidente InterContinental Puebla by IHG
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Summary of reviewsPresidente InterContinental Puebla by IHG, is highly acclaimed for its strategic and convenient location, nestled between Puebla and Cholula. This positioning offers easy access to the city center and nearby attractions, ensuring a safe and peaceful retreat within beautiful surroundings. Guests highlight the hotel's top-notch amenities, including warm pools and comfortable, clean rooms, alongside excellent food and exemplary service provided by the friendly and professional staff.
The breakfast offerings at the hotel receive exceptional commendations with guests frequently referring to the buffet as one of the best in Puebla. The food’s variety, abundance and exceptional taste stand out, complemented by the attentive and helpful restaurant staff. While the dinner menu could benefit from more variety, the high-quality dishes and remarkable service still leave a favorable impression despite occasional frustrations around reservations and price.
Rooms are celebrated for their spaciousness, comfort and cleanliness, featuring modern amenities and comfortable beds that ensure a restful stay. Though a few isolated concerns about humidity and minor maintenance issues do exist, the rooms largely contribute to a comfortable weekend getaway.
Cleanliness throughout the hotel is meticulous with guests repeatedly praising the elegant design and well-maintained common areas. Despite minimal setbacks such as the strong smell of bleach in linens or occasional insects, the hotel's commitment to a clean and inviting environment stands out.
The staff's attentive and friendly service remains a recurring highlight, from check-in to valet services, extending to the restaurant and management. The bilingual capabilities of the team further enhance the overall guest experience.
The heated pool is frequently noted for its pleasant temperature and cleanliness, offering a relaxing and enjoyable experience for families. The hotel's pet-friendly policy adds to its appeal as a family-friendly destination.
Beds receive high marks for comfort and quality, ensuring a good night’s sleep, though a few guests suggest updates to the pillows and mattress.
In summary, the Presidente InterContinental Puebla by IHG, excels in offering a luxurious, comfortable and family-friendly environment, bolstered by excellent service, strategic location and commendable amenities, making it a top choice for travelers.
Categories
The breakfast offerings at the hotel receive exceptional commendations with guests frequently referring to the buffet as one of the best in Puebla. The food’s variety, abundance and exceptional taste stand out, complemented by the attentive and helpful restaurant staff. While the dinner menu could benefit from more variety, the high-quality dishes and remarkable service still leave a favorable impression despite occasional frustrations around reservations and price.
Rooms are celebrated for their spaciousness, comfort and cleanliness, featuring modern amenities and comfortable beds that ensure a restful stay. Though a few isolated concerns about humidity and minor maintenance issues do exist, the rooms largely contribute to a comfortable weekend getaway.
Cleanliness throughout the hotel is meticulous with guests repeatedly praising the elegant design and well-maintained common areas. Despite minimal setbacks such as the strong smell of bleach in linens or occasional insects, the hotel's commitment to a clean and inviting environment stands out.
The staff's attentive and friendly service remains a recurring highlight, from check-in to valet services, extending to the restaurant and management. The bilingual capabilities of the team further enhance the overall guest experience.
The heated pool is frequently noted for its pleasant temperature and cleanliness, offering a relaxing and enjoyable experience for families. The hotel's pet-friendly policy adds to its appeal as a family-friendly destination.
Beds receive high marks for comfort and quality, ensuring a good night’s sleep, though a few guests suggest updates to the pillows and mattress.
In summary, the Presidente InterContinental Puebla by IHG, excels in offering a luxurious, comfortable and family-friendly environment, bolstered by excellent service, strategic location and commendable amenities, making it a top choice for travelers.
Luxury Hotel
This 5-star hotel blends colonial charm with contemporary luxury. It offers high-level facilities, luxury services, an Italian restaurant, a local cuisine restaurant, an elegant bar, a private club, a wellness center with massages and beauty treatments, a gym, and an outdoor pool.
Hotel Taking Steps Towards Sustainability
This hotel supports significant environmental projects and implements a range of sustainable practices. These include energy-saving measures like LED lighting, recycling programs, initiatives to reduce food waste, the use of water-saving devices and greywater recycling systems, and the use of eco-friendly cleaning products and toiletries.
Hotel with Spa
Presidente Intercontinental Puebla offers a spa for guests seeking relaxation and wellness. The hotel provides a range of spa treatments to cater to different needs.
Family Friendly Hotel
This hotel offers a comfortable stay with amenities suitable for families. Its location provides convenient access to attractions in Puebla.
Dog Friendly Hotel
This hotel is a pet-friendly establishment that offers a pool and spa services, ensuring a relaxing stay for both guests and their pets. The hotel is well-regarded for its amenities and service.
Hotel with Swimming Pool
This hotel boasts an outdoor swimming pool and a 24-hour fitness center. It offers spectacular views of the Popocatepetl and Iztaccihuatl volcanoes.
Heated Pool Outdoor Pool
Business Hotel
This hotel offers 20,742 ft2 of event space across 11 rooms, making it ideal for conferences and corporate meetings. It includes a business center with five private rooms, computer equipment, and IHG Connect wireless. Audio and video services are available.
Hotel with Parking
This hotel offers parking for guests. The hotel has a dedicated parking area. The parking area is easily accessible.
Accessible Hotel
As a well-known international hotel, this property is expected to provide a range of accessibility features to ensure a comfortable stay for guests with disabilities.
Hotel with Gym
The hotel has a 24-hour fitness center and an outdoor swimming pool. This allows guests to maintain their workout routine at any time and enjoy a refreshing swim.
5-Star Hotel
This hotel offers views of the Popocatepetl and Iztaccihuatl volcanoes. It features an outdoor swimming pool, a 24-hour fitness center, and multiple dining options including Mexican, international, and Italian cuisine.
Hotel with Outdoor Pool
This hotel provides an outdoor swimming pool and offers spectacular views of the Popocatepetl and Iztaccihuatl volcanoes.
Hotel with Heated Pool
This luxury hotel boasts a heated outdoor pool set within a garden area. Guests can also enjoy spa services and a fitness club.
Hotel for Honeymoon
Romantic Hotel
Guest Reviews
Presidente InterContinental Puebla by IHG, is highly praised for its excellent and convenient location. Situated between Puebla and Cholula, it offers easy access to the city center and nearby attractions, including a short drive to the Zocalo. Guests appreciate the safe and peaceful surroundings, making it an ideal spot for relaxation. The hotel itself is described as beautiful with warm pools and comfortable, clean rooms. The quality of food and service from the friendly staff further enhances the experience. Overall, the strategic location and top-notch facilities make this hotel a commendable choice for travelers.
Breakfast at the Presidente InterContinental Puebla by IHG, receives high praise from guests, frequently noted for its excellent and delicious offerings. Many laud the breakfast buffet as one of the best they’ve experienced in Puebla, highlighting its richness, completeness and exceptional taste. Guests appreciate the abundant and diverse selection available with some describing the breakfast as spectacular and fabulous.
The quality of the food is consistently recognized as very good and many reviews specifically mention the helpful and attentive service provided by the restaurant staff. Despite some comments about the lack of variety during weekdays and occasional criticisms, the overwhelming sentiment is positive. Overall, the breakfast is seen as a standout feature of the hotel, offering an array of delicious options that cater to diverse preferences.
Presidente InterContinental Puebla by IHG, is generally lauded for its exceptional culinary offerings. Guest reviews frequently highlight the delicious food served at the hotel's restaurant, noting the high quality of the dishes. The staff's treatment is also praised with many comments mentioning their sensational service and professional attention. Guests enjoy the combination of great food, comfort and cleanliness provided by the hotel. The bar, particularly appreciated for its nighttime drinks and the breakfast offerings also receive positive mentions.
However, some reviews point out that the dinner menu could benefit from a wider variety of options. There are also concerns about the high costs associated with dining, especially during special events like New Year's Eve. Additionally, there is frustration among guests about not being able to secure dinner reservations because the hotel prioritizes larger groups from outside the hotel. Despite these drawbacks, the overall impression leans favorably towards the quality and enjoyment of dining at the Presidente Intercontinental Puebla.
Presidente InterContinental Puebla by IHG, offers rooms that are widely praised for their comfort and cleanliness. Guests frequently mention the spaciousness of the rooms, along with very comfortable beds and well-maintained facilities. Many have noted that the rooms are well-equipped and modern with some pointing out the excellent quality of the bathroom products and the large, clean bathrooms. Despite the hotel’s older installations, the rooms maintain a very clean and cozy atmosphere with attentive staff adding to the overall positive experience.
However, there are a few concerns that guests have pointed out. Some rooms have faced issues such as humidity, lack of minibar or fridge and the occasional maintenance problem in the bathrooms. There have also been instances of rooms smelling of cigarettes or drains. Nonetheless, these issues seem to be isolated with the majority of guests finding the rooms to be a wonderful place to stay, particularly highlighting their suitability for a comfortable weekend getaway.
The Presidente InterContinental Puebla by IHG, receives high praise for its super comfortable beds, which many guests find excellent in terms of mattress quality and size. The bedding is noted for providing a restful and quiet sleep, contributing to an overall excellent sleeping experience. The pillows, though spectacular for some, appear to have mixed reviews. While some guests found them very comfortable, others felt they were too soft or worn out and in need of replacement. Despite a few comments suggesting larger beds or updates, particularly to the mattress and air conditioning, the general sentiment reflects a positive experience with the bed comfort and quality of sleep provided.
The Presidente InterContinental Puebla by IHG, impresses guests with its meticulous cleanliness and luxurious environment. The hotel's spacious and elegant design is a notable highlight with many reviewers mentioning the clean and comfortable rooms. Guests consistently appreciate the high levels of cleanliness throughout the hotel, including well-maintained common areas.
The staff's friendliness and exceptional service further contribute to the overall positive experience. In particular, the hotel's attention to detail in cleanliness is frequently praised, making it a top choice for hygiene-conscious travelers. The pool area, while generally enjoyable, has room for improvement regarding cleanliness in the pool itself and its surrounding bathrooms.
Setbacks such as the strong smell of bleach in sheets and towels and the occasional presence of insects in rooms were minimally noted. Some guests suggested that updates to the bathroom fixtures might enhance the overall experience. However, the majority of reviews underscore the hotel's commitment to providing a clean and inviting environment, paired with excellent service and attention to guest comfort.
At the Presidente InterContinental Puebla by IHG, guests consistently commend the attentive and friendly demeanor of the staff. From check-in to valet parking, the team is described as delivering sensational and professional service. Many reviews highlight the extraordinary attention provided by all staff members with specific mentions of their kindness and politeness. Whether at the restaurant, bar or breakfast buffet, the staff's charm and dedication stand out. Patrons particularly appreciate the bilingual capabilities of the team, enhancing their experience further. The outstanding and efficient service extends to the management and the chef, who receive special praise for their attentiveness. Despite a few mentions of occasional slowness, the overall experience is marked by excellent, super attentive and respectful service, ensuring a welcoming stay for all guests.
The pool at Presidente InterContinental Puebla by IHG, is a standout feature frequently praised by guests. A heated, climatized haven, it offers super nice, warm waters perfect for children and comfortable swimming year-round. The pool area is generally appreciated for its cleanliness with evident maintenance ensuring the water remains in excellent condition. It is of a good size, providing enough space for a relaxing swim. Families particularly enjoy it with many noting their children's delight in the warm, clean water. While a few guests have mentioned minor issues such as occasional dirtiness or limited seating, the overall sentiment leans positively, highlighting the pool's heated comfort and the pleasant experience it provides alongside the hotel's other amenities like the buffet breakfast and excellent location.
Presidente InterContinental Puebla by IHG, has garnered positive feedback as a family-friendly destination. Guests appreciate the clean, relaxing environment and find it ideal for family getaways. The heated pool stands out as a highlight, offering a comfortable and enjoyable spot for both children and parents. The hotel also earns high marks for its pet-friendly policy, making it a welcoming choice for families traveling with pets. Overall, it's recommended as an excellent place for a family stay, where both children and adults can unwind and have a good time.
The heated pool at Presidente InterContinental Puebla by IHG, receives consistent praise for its excellence. Guests frequently highlight the pool's comfortable temperature and appreciate its generous size. The hotel staff is noted for their friendliness and prompt service, contributing to a positive overall experience. While there are minor details such as the availability of in-room amenities, guests find the heated pool to be a standout feature that adds significant value to their stay.
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Location
Breakfast
The quality of the food is consistently recognized as very good and many reviews specifically mention the helpful and attentive service provided by the restaurant staff. Despite some comments about the lack of variety during weekdays and occasional criticisms, the overwhelming sentiment is positive. Overall, the breakfast is seen as a standout feature of the hotel, offering an array of delicious options that cater to diverse preferences.
Dinner
However, some reviews point out that the dinner menu could benefit from a wider variety of options. There are also concerns about the high costs associated with dining, especially during special events like New Year's Eve. Additionally, there is frustration among guests about not being able to secure dinner reservations because the hotel prioritizes larger groups from outside the hotel. Despite these drawbacks, the overall impression leans favorably towards the quality and enjoyment of dining at the Presidente Intercontinental Puebla.
Rooms
However, there are a few concerns that guests have pointed out. Some rooms have faced issues such as humidity, lack of minibar or fridge and the occasional maintenance problem in the bathrooms. There have also been instances of rooms smelling of cigarettes or drains. Nonetheless, these issues seem to be isolated with the majority of guests finding the rooms to be a wonderful place to stay, particularly highlighting their suitability for a comfortable weekend getaway.
Beds
Cleanliness
The staff's friendliness and exceptional service further contribute to the overall positive experience. In particular, the hotel's attention to detail in cleanliness is frequently praised, making it a top choice for hygiene-conscious travelers. The pool area, while generally enjoyable, has room for improvement regarding cleanliness in the pool itself and its surrounding bathrooms.
Setbacks such as the strong smell of bleach in sheets and towels and the occasional presence of insects in rooms were minimally noted. Some guests suggested that updates to the bathroom fixtures might enhance the overall experience. However, the majority of reviews underscore the hotel's commitment to providing a clean and inviting environment, paired with excellent service and attention to guest comfort.
Staff
Pool
Family
Heated Pool
Yes, Presidente InterContinental Puebla by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Presidente InterContinental Puebla by IHG.
Yes, Presidente InterContinental Puebla by IHG welcomes dogs.
Yes, parking facilities are available at Presidente InterContinental Puebla by IHG.
Yes, Presidente InterContinental Puebla by IHG has a gym.
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