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Summary of reviewsThe Ibis Agen Centre Gare is centrally situated in the heart of Agen, making it an ideal base for both leisure and business travelers. The hotel's prime location offers easy access to the train station, city center, restaurants, shops and various attractions. Guests find this convenience highly advantageous for exploring the town or for short stopovers. Despite its central placement, the hotel maintains a quiet atmosphere.
Breakfast at the hotel receives a mix of reviews. While many guests commend the comprehensive and varied selection, highlighting the quality and the pleasant breakfast area, others mention that it can be pricey with limited variety and sometimes underwhelming quality on specific items. Nonetheless, the breakfast setup generally provides a good start to the day with its diverse array of sweet and savory options.
The rooms present a varied experience; they are clean and feature comfortable beds, contributing to a peaceful and restful stay. However, the decor is considered outdated and in need of renovation with bathrooms often cited as particularly old-fashioned. Room size is another point of concern with many finding them too small for extended stays. Issues such as air conditioning and soundproofing have also been noted. As it stands, the accommodations are functional for a short visit but fall short of the typical modern standards expected from an Ibis property.
Cleanliness throughout the hotel receives mixed reviews—while many guests appreciated the overall cleanliness and functionality, others pointed out concerns like dusty air vents, cobwebs and worn-out furnishings. Some cleanliness issues seem to be recurring, including unclean bathrooms and insufficient housekeeping during stays.
One of the brightest aspects of the Ibis Agen Centre Gare is its staff. The reception and service teams are frequently praised for their friendliness, professionalism and attentiveness. Guests express high satisfaction with the warm and welcoming atmosphere created by the hotel staff, which significantly enhances the overall experience.
Parking at the hotel is generally seen as practical and secure with options including a covered area and a dedicated bike garage. A small parking fee is required and while the space can be limited for larger vehicles, the convenience and security it offers are appreciated by most guests.
The beds are often touted as a highlight of the stay with many finding them large, clean and comfortable. This positive aspect contributes significantly to the guest experience, despite occasional mentions of discomfort related to pillows or mattress issues.
Overall, Ibis Agen Centre Gare offers good value for money, particularly for short stays. However, it does not fully meet the expected standards of a three-star hotel due to its outdated appearance, room conditions and limited amenities beyond breakfast. Despite these drawbacks, its central location, helpful staff and comfortable bedding provide a convenient and pleasant stay for many travelers. Show more
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Dog Friendly Hotel
This hotel allows pets, and its central location near the train station and city attractions makes it a convenient option for guests travelling with dogs.
Cheap Hotel
This hotel is a budget-friendly choice for travelers and is located near the train station. It offers a contemporary setting and is close to attractions like the Saint-Caprais cathedral and the Museum of Fine Arts.
Accessible Hotel
This hotel is wheelchair accessible and provides accessible parking for guests with reduced mobility.
3-Star Hotel
This hotel is conveniently located near the train station and offers clean, comfortable rooms. The staff is known for being caring, providing a pleasant experience for guests.
Hotel near Golf Courses
Hotel near Nightlife Spots
Hotel with Parking
Room Types
Standard Double RoomOffering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned double room offers a TV with cable channels, soundproof walls, a wardrobe, a dressing room as well as city views. The unit has 1 bed.
Standard Twin RoomFeaturing free toiletries, this triple room includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned triple room features a TV with cable channels, soundproof walls, a wardrobe, a dressing room as well as city views. The unit has 2 beds.
Two Adjacent Double Rooms Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room offers a TV with cable channels, soundproof walls, a wardrobe, a dressing room as well as city views. The unit has 2 beds.
Single Room with One Double BedThe unit offers 1 bed.
Standard Double Room - Mobility AccessibleThe unit offers 1 bed.
Guest Reviews
6.9
Rated
Location
The reviews for Ibis Agen Centre Gare overwhelmingly highlight its superb and convenient location. The hotel is praised for being situated right in the heart of Agen, providing easy access to the city center, train station, restaurants, shops and various attractions. Guests appreciate the proximity to everything necessary for a pleasant stay, making it an ideal base for exploring the town or stopping over. The central and quiet location is noted as a real advantage, offering a practical and very pleasant spot for visitors. Additionally, the hotel offers good value for being centrally located with many guests finding it perfectly situated for both leisure and business needs.
Breakfast
Breakfast at Ibis Agen Centre Gare garners a range of sentiments from guests. Many praise the breakfast for being comprehensive, varied and plentiful with terms like hearty, high-quality and well-organized frequently mentioned. Guests appreciate the good selection of sweet and savory options, as well as the pleasant breakfast area with the possibility to sit outside. Several point out that the breakfast buffet is charming and complete, offering more than sufficient choices to satisfy morning appetites.
However, not all feedback is glowing. Some guests found the breakfast to be expensive for the limited variety offered and there were occasional issues with replenishment and the functioning of coffee machines. Complaints also include overcooked or undercooked items like chocolate croissants and a lack of fresh bread. Additionally, some reviews noted that breakfast, while tidy, could be more interesting and diverse, suggesting room for improvements in both quality and variety.
Overall, while many find the breakfast at Ibis Agen Centre Gare to be a good start to their day, there are areas where enhancements could make the experience even better.
Rooms
The rooms at Ibis Agen Centre Gare are a mixed bag, predominantly skewed towards the smaller and more outdated end of the spectrum. Guests have noted that the rooms are dated with many mentioning a need for renovation. The bathrooms in particular seem to have seen better days, often described as old-fashioned and poorly arranged. Despite this, there are positive mentions of clean beds and simple but comfortable accommodations. The rooms are quiet, offering a peaceful stay, although the size often leaves something to be desired, especially for groups or longer stays. The hotel may suit those looking for a basic overnight stop but falls short for those expecting the usual Ibis standards or more modern amenities. Additionally, the air conditioning and soundproofing seem to be areas of concern with some guests highlighting issues during their stay. Overall, while functional for a short visit, the rooms could benefit from significant updates and better maintenance to enhance the guest experience.
Beds
Travelers who have stayed at Ibis Agen Centre Gare generally found the bedding to be a highlight of their stay. Many reviews praised the beds for being large, comfortable and clean. The quality of the bedding was often described as excellent and guests appreciated the spacious and cozy sleeping arrangements. However, there were occasional mentions of discomfort, particularly regarding the pillows and the mattresses with some experiencing issues like an uncomfortable pillow or a large bulge across the mattress. Overall, the comfortable and clean beds contribute positively to the guest experience at this centrally located hotel.
Cleanliness
The reviews for 'Ibis Agen Centre Gare' indicate a mixed experience with the cleanliness of the hotel. While several guests praised the rooms as being very clean, comfortable and functional, others highlighted significant concerns. Common issues included dirty bathrooms with mold stains, dusty air vents, cobwebs on the ceilings and worn-out furnishings. Some reviews pointed out that the rooms were not cleaned thoroughly or repeatedly during their stay with specific mentions of toothpaste in sinks and hairs in toilets. The carpets in the hallways appeared worn and the decor was described as outdated and in need of renovation. Despite some positive comments regarding clean sheets and overall clean rooms, many felt the cleanliness left much to be desired.
Staff
The reviews for Ibis Agen Centre Gare often highlight the professionalism and friendliness of the staff. Guests repeatedly mention a very warm and welcoming atmosphere upon arrival with staff members being described as lovely, very friendly and consistently available. The reception team, in particular, receives praise for their attentiveness, patience and helpfulness. Several guests noted the kindness and cheerfulness of the staff, which helped create a pleasant stay.
Though there are occasional mentions of less-than-ideal experiences at reception and some concerns about room cleaning, the overall sentiment is positive due to the staff's willingness to assist and efficiently address issues. The hotel's location and well-presented breakfast also add to the favorable impressions. The presence of English-speaking staff and responsive service further enhance the experience, making guests feel valued and comfortable during their stay.
Parking
The 'Ibis Agen Centre Gare' offers a range of parking options that guests generally appreciate. The parking facilities include a secure and covered parking area, which provides peace of mind for those traveling with vehicles or bikes, including a dedicated secure bike garage. Guests found the proximity and convenience of on-site parking to be particularly practical. There is available parking in front of the hotel and the secure car park allows only guest access, contributing to a sense of security.
However, some reviews mentioned that the parking lot is small, which could be a concern for those with larger vehicles. Additionally, a small daily fee of 6 Euros applies for parking, but this is generally seen as a fair price for the convenience offered. A few guests noted that the paid parking area could be challenging to use due to scaffolding and one review mentioned that the garage was not ideal due to mosquitoes. Despite these minor drawbacks, the secure and closed parking facilities, combined with the reasonable fee, make it a convenient option for many travelers.
3 Star
Ibis Agen Centre Gare offers good value for money and is ideal for a short stay, providing correct accommodation and convenient parking. However, it falls short of the expected standards for a three-star hotel. The hotel is old-fashioned and in poor condition with issues in the rooms such as dilapidated paint and bathroom joints. The size of the rooms and the general look of the establishment resemble more of an Ibis Budget. The breakfast, although included in the reasonable price for a stay, lacks variety and originality. There are no dining options beyond breakfast, which may be disappointing for guests expecting more amenities from a three-star property.
No, Ibis Agen Centre Gare doesn't have any pool.
No, a spa isn't available at Ibis Agen Centre Gare.
Yes, Ibis Agen Centre Gare welcomes dogs.
Yes, parking facilities are available at Ibis Agen Centre Gare.