5-Star Hotels, Resorts in Cozumel

Cozumel Palace-All Inclusive

Resort in Cozumel

8.3

Very Good

From $340

5-Star ResortSummary of reviews related to the '5 Star' categoryCozumel Palace-All Inclusive is truly a gem that exceeded expectations according to guest reviews. It provides exceptional value for an all-inclusive package and the people who work there are worth mentioning. The hotel is classy and provides exceptional facilities and services making it one of the best in its class. It’s a good place to have a relaxing weekend while enjoying the top-notch amenities. Guests left the hotel impressed and have already committed to returning to this top hotel.
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Fiesta Americana Cozumel All Inclusive

Resort in Cozumel

7.8

Good

From $241

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5-Star Resort

Resort with Parking

EV charging stations

Resort with All Inclusive Packages

The Westin Cozumel

Hotel in Cozumel

8.3

Very Good

From $194

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5-Star Hotel

Hotel with All Inclusive Packages

Luxury Hotel

Secrets Aura Cozumel - Adults Only

Resort in Cozumel

6.7

Rated

From $182

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5-Star Resort

Luxury Resort

Beachfront Resort

Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel

Resort in Cozumel

9.0

Excellent

From $288

5-Star ResortSummary of reviews related to the '5 Star' categoryThe Presidente InterContinental Cozumel Resort & Spa, an IHG hotel, has received overwhelmingly positive reviews from guests. While some mention the high cost of the hotel, overall it seems to live up to its five-star rating. The staff are praised for providing exceptional service and many guests describe the hotel as a paradise or a dreamy escape. The private beach and diving center receive special mention as highlights of the hotel. While some guests felt their room was dated, the food consistently receives high praise. Despite some negative comments about the cost, the hotel is recommended for a luxurious stay in Cozumel.
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Hotel B Unique

Hotel in Cozumel

8.7

Very Good

From $165

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5-Star Hotel

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Occidental Cozumel - All Inclusive

Resort in Cozumel

7.6

Good

From $143

5-Star ResortSummary of reviews related to the '5 Star' categoryThe reviews for Occidental Cozumel - All Inclusive reveal a consensus that the hotel does not meet the standards typically associated with a five-star rating. Many guests express disappointment, citing that the service and amenities fall short of expectations. Specific issues include a lack of hygiene, unprofessional staff and average food and drinks that are not consistent with what one would anticipate from a five-star establishment. The buffet offerings were reportedly not varied and the absence of HD TV channels contributed to the subpar experience. While some acknowledge that the hotel could have potential, there is a prevalent sentiment that it is unworthy of its five-star classification. Overall, the critiques indicate that for the price and the expectation of five-star service, guests were decidedly underwhelmed.
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Iberostar Waves Cozumel - All Inclusive

Resort in Cozumel

8.7

Very Good

From $185

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5-Star Resort

Resort with All Inclusive Packages

Luxury Resort

The Westin Cozumel All Inclusive

Hotel in Cozumel

9.1

Excellent

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5-Star Hotel

Hotel with All Inclusive Packages

Luxury Hotel

Grand Park Royal Cozumel - All Inclusive

Resort in Cozumel

7.6

Good

From $147

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5-Star Resort

Beachfront Resort

Resort with All Inclusive Packages

Hotel Deja Blue

Hotel in Cozumel

Info Categories

5-Star Hotel

Luxury Hotel

Hotel with Swimming Pool

Outdoor Pool

142 more hotels nearby!

Palmaïa The House of AïA All Inclusive Wellness Resort 11.8 mi from Cozumel

Resort in Playa del Carmen

9.4

Excellent

From $424

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5-Star Resort

Beachfront Resort

Resort with All Inclusive Packages

Sandos Playacar All Inclusive 11.8 mi from Cozumel

Resort in Playa del Carmen

8.0

Very Good

From $251

5-Star ResortSummary of reviews related to the '5 Star' categorySandos Playacar All Inclusive has received some mixed feedback from guests. Several reviewers felt that the hotel falls short of the five-star rating it advertises, suggesting instead a four-star classification or lower. Some guests were disappointed by issues such as the lack of expected amenities, including no internet access in rooms and not receiving the sea view rooms they had booked. Additionally, there were complaints about being constantly approached with sales pitches for hotel products.

However, the hotel does have several redeeming qualities. Many guests praised the quality of the food, noting it was very good. The staff also received positive remarks for their friendliness and attentiveness, consistently fulfilling guests' needs and providing good service to families.
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Iberostar Waves Quetzal 11.8 mi from Cozumel

Resort in Playa del Carmen

8.1

Very Good

From $212

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5-Star Resort

Resort with Swimming Pool

Outdoor Pool

Resort with Tennis Courts

Royal Hideaway Playacar All-Inclusive Adults Only Resort 11.9 mi from Cozumel

Resort in Playa del Carmen

8.3

Very Good

From $199

5-Star ResortSummary of reviews related to the '5 Star' categoryThe Royal Hideaway Playacar All-Inclusive Adults Only Resort is truly one of the best all-inclusive resorts out there. Guests cannot stop raving about the incredible location and perfect getaway feel of the resort. The grounds are well-maintained and the staff is fantastic. Guests have reported feeling like they are in a luxurious paradise while staying at this hotel of great category. Many have even stated that they are already planning on coming back and recommending the resort to their friends and family. However, some guests have noted that the lighting in the restaurants is too bright and does not match the ambient and luxury experience expected from a 5 star resort. While the food and facilities did not always meet the 5 star expectations, the personal service was exceptional and highly recommended. Overall, the Royal Hideaway Playacar All-Inclusive Adults Only Resort is an excellent hotel for a quiet and beautiful vacation.
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Playacar Palace - All Inclusive 11.9 mi from Cozumel

Resort in Playa del Carmen

7.5

Good

From $314

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5-Star Resort

Resort with All Inclusive Packages

Luxury Resort

La Casa de la Playa by Xcaret- All Inclusive Adults Only 11.9 mi from Cozumel

Hotel in Playa del Carmen

9.7

Excellent

Info Categories

5-Star Hotel

Hotel with Parking

EV charging stations

Hotel with All Inclusive Packages

Capital O Mimi Del Mar, Playa del Carmen 11.9 mi from Cozumel

Hotel in Playa del Carmen

7.7

Good

From $53

5-Star HotelSummary of reviews related to the '5 Star' categoryCapital O Mimi Del Mar in Playa del Carmen offers visitors a mixed experience, characterized by its prime beachfront location and generally friendly, helpful staff. While it's not a five-star resort, it doesn't pretend to be one, functioning more accurately as a three-star hotel.

Guests appreciate the good beds and comfortable rooms, some of which come with balconies boasting ocean views. The cleaning staff is diligent, maintaining both indoor and outdoor spaces. The hotel is situated conveniently close to night bars and popular spots, making it a cheap and accessible option for travelers.

However, numerous reviews highlight the lack of luxury services and unhelpful reception staff. The property offers basic amenities with some guests feeling misled by its advertised five-star status, often giving it two to three stars in reality. Despite this, its excellent location and friendly general staff contribute positively to the overall experience.
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