Summary of reviewsAquarius Exclusive Hotel - Breakfast and Meal Included is a highly recommended hotel for those seeking a relaxed and enjoyable holiday. The hotel boasts an excellent location with plenty of free parking space around and is only a few minutes' walk away from the stunning beach of Agia Pelagia. Guests appreciate the convenience of the location as it's only a 10-minute walk to the beach, tavernas, bars and shops. The hotel is well-maintained and the environment is super soigné with spacious, well-maintained rooms that are bright, clean and cozy. The staff is friendly and attentive, making you feel at home. The breakfast is great, excellent, delicious and copious with a selection of coffee, tea, juice, eggs, yogurt, cheese and ham. The pool area is simply wonderful and definitely the main attraction, especially if you travel with kids. The pool is big, in brilliant condition and suitable for all ages. The outdoor area with the pool is beautifully decorated and there is even a poolside bar where you can enjoy refreshing drinks while soaking up the sun. The pool is surrounded by lush greenery, making it a perfect spot to relax and unwind. Even the most discerning guest will find the place sauber and well-maintained. The hotel offers convenient wifi access in the communal area of the complex, though a few guests mentioned missing the option of having it in their rooms. The connectivity was occasionally weak or non-existent, especially in the evenings. Despite this, the hotel provides comfortable accommodation, even if some aspects of the facilities might show their age. Show more
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Aparthotel near The Beach
Aparthotel for Honeymoon
Aparthotel with Swimming Pool
Outdoor Pool
Location of the pool:Outdoor pool
In the pool there is also:
an area designated for children
Pool surface size:80
Pool minimum depth:0,60 m
Pool maximum depth:2 m
Pool maximum length:4 m
When is the pool open?From 1 May to 31 October
Opening hours:09:30 - 20:00
Around the pool, there are also available:
Showers
WC
Changing facilities
Sunbeds
Umbrellas
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?No
Answers last updated by Aquarius Exclusive Hotel - Breakfast and Meal Included
Aparthotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? Yes ΧΡΕΙΑΖΕΤΑΙ ΜΙΑ ΓΡΑΠΤΗ ΥΠΟΔΕΙΞΗ ΠΩς ΕΧΟΥΝ ΘΕΡΜΟΜΕΤΡΗΘΕΙ ΤΗΝ ΗΜΕΡΑ ΠΟΥ ΤΑΞΙΔΕΥΟΥΝ
Do you perform temperature checks upon guests' arrivals? Yes, random checks
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 4 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, daily
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 15:00 - Check-out: 11:00
Other limitations Οι πελατες πρεπει να φερουν δικες τους πετσετες πισινας/θαλασσης, τα δημοσια αποχωρητηρια ειναι εκτος λειτουργιας
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: εκπαιδευση/παρακολουθηση σεμιναριων απο το πανεπιστημιο κρητης
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? δεν υπαρχουν αυτες οι υπηρεσιες στο καταλυμα
Has the hotel closed during the pandemic? Yes Reopening Date: July, 01 2020
Answers last updated by Aquarius Exclusive Hotel - Breakfast and Meal Included
Aquarius Exclusive Hotel - Breakfast and Meal Included boast an excellent location with plenty of free parking space around. Just a couple of minutes' walk away is the stunning beach of Agia Pelagia, where guests can enjoy the crystal clear waters and white sand. Moreover, there are plenty of shops around for guests to purchase anything they might need. Guests appreciate the convenience of the location as it's only a 10-minute walk to the beach, tavernas, bars and shops. The hotel is also situated close to the beach with some guests stating it's only a 3-minute walk to the beach and numerous bars and restaurants. Its strategic position makes it easy to explore beautiful Crete as well. Furthermore, some guests commented that the location was peaceful and just distant enough from the hustle and bustle of the busy beach area. Overall, the hotel is ideal for those who want to experience a relaxed and enjoyable holiday while at walking distance from the sea and other amenities.
Breakfast
Guests have had a varied experience with the breakfast at Aquarius Exclusive Hotel - Breakfast and Meal Included. However, the majority of reviews have been positive with guests praising the good breakfast included in the already affordable price. Guests have enjoyed a selection of coffee, tea, juice, eggs, yogurt, cheese and ham. The breakfast is served in the morning and some have commented that it is brought to the table. Many guests have described the breakfast as great, excellent, delicious and copious. The hosts have been described as friendly and accommodating with breakfast available before 8 am. Some guests have found the breakfast to be simple but sufficient. However, a few negative comments have been made about the lack of fresh fruit and the quality of processed meat and cheese. Additionally, some guests have found the breakfast to be industrial and unacceptable for this type of establishment.
Rooms
Aquarius Exclusive Hotel - Breakfast and Meal Included offer a delightful stay with their spacious, well-maintained rooms. Guests love the bright, clean and cozy two-room apartments with large balconies overlooking the pool. While some rooms may lack basic amenities, they are compensated by their big size. The staff is friendly and attentive, making you feel at home. The apartment kitchens are sufficiently equipped with necessary facilities, but may be limited for cooking elaborate meals. Although some rooms may need a touch-up, the property is in great condition and well-maintained. The location is quiet and there are beautiful small beaches nearby. Overall, Aquarius Exclusive Hotel - Breakfast and Meal Included is an excellent choice for travelers seeking comfortable and spacious accommodation with attentive staff.
Beds
If you're a fan of a good night's sleep, you'll be pleased to hear that Aquarius Exclusive Hotel - Breakfast and Meal Included has some seriously comfortable beds. Guests have reported sleeping well thanks to the super comfy and spacious beds. While one guest found the bed in the first room a little too firm, overall the beds seem to be a highlight of the hotel. Even the baby cot gets a thumbs up for comfort! There are a few reviews mentioning uncomfortable mattresses but mostly it seems like the beds at Aquarius Exclusive Hotel - Breakfast and Meal Included are a winner. One thing to note is that the kitchen area is very basic with just a hob, kettle and minimal crockery provided.
Cleanliness
Guests of Aquarius Exclusive Hotel - Breakfast and Meal Included cannot stop raving about the impeccable cleanliness of the hotel. From the rooms to the pool, lobby and terrace areas, they declare it a masterclass in running a hotel without being too formal or stuffy. The apartments are of good standard, making them look spotless and the staff keeps everything really clean. The place is beautiful and cozy with spacious rooms, big terraces and a picturesque pool. The hotel is well-maintained and the environment is super soigné. The hotel is a petit établissement simple, où l'on se sent bien. It is a bel hôtel très bien entretenu with la struttura ben curata, where les chambres sont propres et spacieuses. The Πεντακάθαρη πισίνα is a joy to swim in and the Chambre piscina pulizia is top-notch. The hotel is Très calme and propre a quelques pas de la mer et des restaurants. Even the most discerning guest will find the place sauber and well-maintained. However, a few guests criticized the cleaning service saying it was not up to their expectations. Despite a few niggles, the majority of guests positively endorse the cleanliness of the hotel and we cannot recommend Aquarius Exclusive Hotel - Breakfast and Meal Included enough.
Staff
Aquarius Exclusive Hotel - Breakfast and Meal Included boasts a highly attentive and friendly staff. Guests repeatedly praised Ilias, the manager, who went above and beyond to ensure they had a comfortable stay. The owner and other staff members were similarly kind and accommodating with the service always delivered with passion. Visitors highlighted the welcoming family atmosphere and consistently available and helpful staff. Even when issues arose, the team responded quickly and with care, earning high marks for their impeccable service.
Wi-Fi
Aquarius Exclusive Hotel - Breakfast and Meal Included offers convenient wifi access in the communal area of the complex, though a few guests mentioned missing the option of having it in their rooms. The connectivity was occasionally weak or non-existent, especially in the evenings. Despite this, the hotel provides comfortable accommodation, even if some aspects of the facilities might show their age.
Pool
Aquarius Exclusive Hotel - Breakfast and Meal Included boasts a wonderful pool area that is definitely the main attraction for many guests, especially those traveling with kids. The pool is big and lots of fun, always clean and with plenty of sun loungers to relax and read a book by. The hotel's outdoor area is beautifully decorated, making it a perfect spot to enjoy a drink in the evening. The pool is well-maintained, always pristine and calm and surrounded by greenery, giving you a sublime view. Although there were only a few sun loungers available with shade, the pool itself is fantastic and adapted to all. Overall, guests of Aquarius Exclusive Hotel - Breakfast and Meal Included praised its position, close to the beaches and yet away from the hustle and bustle of the seaside.
Beach
Aquarius Exclusive Hotel - Breakfast and Meal Included is situated just a few minutes walk from the great beach of Agia Pelagia. Guests appreciate the ideal location of the hotel which is only a few minutes walk away from the beach and everything they need. Some guests highlighted that it only takes them 3 or 10-15 minutes to walk to the beach. The hotel is close to typical taverns and restaurants by the beach. The location is perfect for those who want to be close to the beach without staying at a beachfront hotel. The accommodation is also very close to some nice small beaches, making it an ideal location for a relaxing getaway.
Outdoor Pool
Aquarius Exclusive Hotel - Breakfast and Meal Included boasts an outstanding outdoor pool that received overwhelming positive reviews from the guests. The pool area is simply wonderful and definitely the main attraction, especially if you travel with kids. The pool is big, in brilliant condition and suitable for all ages. The outdoor area with the pool is beautifully decorated and there is even a poolside bar where you can enjoy refreshing drinks while soaking up the sun. The pool is surrounded by lush greenery, making it a perfect spot to relax and unwind. Whether you speak English, German, French or Italian, everyone agrees that the pool is simply magnificent. Overall, the pool at Aquarius Exclusive Hotel - Breakfast and Meal Included is a definite highlight of the hotel and worth a visit during your stay.
Yes, Aquarius Exclusive Hotel - Breakfast and Meal Included has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Aquarius Exclusive Hotel - Breakfast and Meal Included.
No, Aquarius Exclusive Hotel - Breakfast and Meal Included doesn't allow dogs.
No, parking facilities aren't available at Aquarius Exclusive Hotel - Breakfast and Meal Included.
No, Aquarius Exclusive Hotel - Breakfast and Meal Included doesn't have a gym.