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Summary of reviewsCity Express Junior by Marriott Aguascalientes Centro is highly praised for its strategic location, making it an excellent choice for both business and leisure travelers. Guests appreciate its proximity to the city center, historical sites and the San Marcos fair, as well as its easy access to public transportation, major roads and restaurants. The hotel is clean, well-maintained and offers convenience and affordability, appealing to those seeking comfort without breaking the bank.
While the breakfast experience is mixed, many guests value the inclusion of breakfast in the room rate. Breakfast offerings such as fresh fruit, chilaquiles and good coffee are frequently mentioned positively, although there are occasional complaints about variety, quantity and the condition of the breakfast area.
The rooms are consistently noted for their cleanliness and comfort, albeit small in size, making them ideal for short stays and business travelers. The furniture is simple but functional and the beds and pillows receive commendations for comfort. Some minor issues like poor drainage and missing amenities are noted, but overall, the rooms provide a practical and restful environment.
The hotel's cleanliness is generally satisfactory with many guests highlighting the excellent cleaning service provided by attentive housekeeping staff. Although there are some isolated incidents of dirty bedding and dust, the overall sentiment is positive.
Staff interactions are a blend of commendable service and areas for improvement. Many guests praise the staff for their friendliness and attentiveness, particularly noting efficient and courteous service from the reception and waitstaff. However, some guests experienced unfriendly and inattentive front desk service, indicating room for staff training and improvement.
Wi-Fi service at the hotel is one of the weaker points with numerous guests reporting unstable and unreliable connections. Improving internet service is a clear area for enhancement to meet guest expectations better.
The parking facility is secure and convenient but has limited spaces and tight exits and the lack of an elevator from the parking lot to the lobby might be inconvenient for guests with heavy luggage. Nonetheless, the free parking is appreciated.
Beds vary in guest feedback with many finding them very comfortable, while others describe them as too soft or too hard, signaling a mixed experience in sleeping comfort. Improving consistency in bed quality could benefit overall guest satisfaction.
As a three-star accommodation, City Express Junior by Marriott Aguascalientes Centro delivers solid value. Its friendly staff, clean environment and excellent location make it a dependable choice within its category. For business travelers, the hotel offers a comfortable and efficient stay, underpinned by its strategic location near key work destinations.
Overall, City Express Junior by Marriott Aguascalientes Centro is a practical and reliable option for travelers seeking a convenient and comfortable stay in Aguascalientes. Show more
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Categories
Business Hotel
City Express hotels are designed for business travelers and include amenities like free WiFi and a business center. Specific meeting room details were not available in the provided text.
3-Star Hotel
This hotel offers a practical and convenient stay in the city center. It provides essential amenities for a comfortable experience.
Hotel Taking Steps Towards Sustainability
Hotel with Parking
Room Types
Double Room with Two Double BedsThe double room provides air conditioning, as well as a private bathroom featuring a hairdryer. The unit offers 2 beds.
Queen RoomThe double room provides air conditioning, as well as a private bathroom featuring a hairdryer. The unit offers 1 bed.
Guest Reviews
8.3
Very Good
Location
City Express Junior by Marriott Aguascalientes Centro stands out predominantly for its excellent location. Guests consistently highlight its proximity to key areas such as the city center, historical sites and the San Marcos fair, making it an ideal choice for visitors eager to explore Aguascalientes. The hotel is noted for being clean, well-maintained and conveniently situated near major roads, restaurants and various points of interest. Many reviews mention the ease of access to public transportation and essential services, contributing to the overall appeal of the hotel's strategic position within the city. Perfect for both business and leisure travelers, the central location ensures that guests can comfortably and quickly reach their destinations, be it for work, dining or sightseeing. The favorable combination of cleanliness, comfort and excellent location makes City Express Junior a reliable choice for those seeking convenience and affordability.
Breakfast
The breakfast at City Express Junior by Marriott Aguascalientes Centro received mixed reviews from guests. On the positive side, many guests appreciated the breakfast options, describing them as delicious, fresh and varied. Highlights included fresh fruit, delicious chilaquiles and good coffee. Several guests noted that the breakfast is included in the room rate, adding value to their stay.
However, there were also numerous criticisms. Many guests found the breakfast to be lacking in variety and quantity, often running out and not being replenished promptly. Some described the food as tasteless, repetitive and even cold on occasion. There were complaints about insufficient items, such as missing juice, butter and hot water and issues like broken coffee machines. The breakfast area was noted to be small and sometimes unable to accommodate all guests.
Overall, the breakfast experience at the hotel appears inconsistent. While some guests were satisfied with the offerings and found it to be a great start to the day, others were disappointed by the limited options and quality, suggesting room for improvement.
Rooms
City Express Junior by Marriott Aguascalientes Centro offers rooms that are notably clean and comfortable, meeting the practical needs of business travelers. Despite their small size, the rooms are well-maintained and cozy, making them sufficient for a short stay focused on rest and utility. Guests generally find the furniture simple but adequate and the cleanliness consistently commendable. The beds and pillows also receive positive remarks for their comfort.
However, the rooms are compact, which might feel a bit claustrophobic for those carrying a lot of luggage or preferring more space. The bathrooms follow suit in their small dimensions but maintain an acceptable level of cleanliness. Some guests noted occasional issues like poor drainage and missing amenities, but these do not overshadow the overall cleanliness.
Soundproofing seems to be well-managed, contributing to a quiet environment conducive to rest. While practical and functional, the rooms could benefit from better lighting and ventilation. The location, close to the historical city center, adds a touch of convenience for travelers looking to explore the area.
In summary, the hotel provides a dependable level of comfort and cleanliness, ideal for business travelers or short-term stays, but could improve on space, amenities and room-specific features for a more comfortable experience.
Beds
City Express Junior by Marriott Aguascalientes Centro has received mixed feedback regarding its beds. Many guests appreciated the comfort of the beds, often describing them as very comfortable or super comfortable. Several reviewers highlighted the comfort of the pillows as well. However, there were numerous mentions of beds being uncomfortable or too soft with some guests finding the mattresses and pillows either too hard or lumpy. Additionally, concerns were raised about the size of the beds, which some felt were too small. A few reviews pointed out issues with the bedding, noting it as poor, old or even dirty. Despite these downsides, the hotel still managed to leave a positive impression on several guests who valued the comfortable and clean beds.
Cleanliness
City Express Junior by Marriott Aguascalientes Centro receives varied feedback regarding its cleanliness. Many guests appreciate the hotel's excellent cleaning service, noting that the rooms and facilities are generally very clean and well-maintained. The bathrooms, in particular, are frequently described as clean and several guests have mentioned the attentiveness of the housekeeping staff who ensure rooms are spotless and comfortable.
However, some visitors did express concerns, highlighting instances of dirty bedding, stained linens and unclean tiles. There are also remarks about dust in room corners and dining areas, as well as occasional unpleasant smells in the bathrooms. Despite these issues, the overall sentiment leans towards positive with many guests finding the hotel to be a clean and practical choice for their stay.
Overall, while there are areas for improvement, particularly in certain rooms, the hotel's cleanliness is generally satisfactory, providing a clean and comfortable environment for most visitors.
Staff
The reviews of 'City Express Junior by Marriott Aguascalientes Centro' present a mixed evaluation of the hotel staff, showcasing both positive and negative aspects. On the positive side, many guests praised the staff for being very friendly, attentive and helpful. Descriptions like super friendly, resourceful, personable and courteous were recurrent, highlighting the staff's willingness to support and solve problems. Exceptional attention from specific staff members, such as the reception ladies and waiters, was mentioned with guests appreciating their efficiency and kindness. Additionally, the honesty and warm treatment of certain staff members were emphasized, contributing to a sense of excellent customer service overall.
However, the reviews also indicated areas needing improvement. Several guests found the front desk staff unfriendly and inattentive, noting their lack of responsiveness and disinterest. Instances of bad customer service, low staff availability and poor treatment were repeatedly mentioned. Suggestions were made to hire friendlier and better-prepared staff to enhance overall service quality. Despite these criticisms, the recurring theme of excellent service and friendly, attentive staff suggests that there are significant strengths that can be built upon to improve the guest experience at 'City Express Junior by Marriott Aguascalientes Centro'.
Wi-Fi
City Express Junior by Marriott Aguascalientes Centro has received mixed feedback regarding its Wi-Fi service. While there were pockets of positive remarks stating that the Wi-Fi connection is good in specific facilities, most reviews highlight significant challenges with the hotel's internet. Guests frequently experienced issues such as unstable and unreliable connections with some finding it difficult to connect at all. Wi-Fi coverage and connectivity issues were common complaints with many reporting intermittent service and poor signal quality, especially in the rooms. The need for improved internet service was a recurring theme, suggesting that guests often face difficulties relying on the Wi-Fi for regular use. Although there are areas where the connection is effective, overall, the hotel could benefit from enhancing its internet services to meet guest expectations consistently.
Parking
City Express Junior by Marriott Aguascalientes Centro offers secure and convenient parking, especially for its proximity to the airport. The underground parking is generally clean and sufficient for most guests, though some have found the limited spaces and narrow exits challenging. Guests appreciate the free parking, but note that the small parking area can become crowded and tight, causing inconvenience. The lack of an elevator from the parking lot to the lobby means carrying luggage up the stairs, which can be cumbersome. Despite the well-maintained nature of the parking, some feel it is poorly designed and complicated to navigate. While the parking facility does the job, improvements such as an automated entrance and an elevator could enhance the overall experience.
3 Star
City Express Junior by Marriott Aguascalientes Centro offers a solid experience for those looking for a three-star accommodation. Guests frequently mention its excellent service, citing attentive and friendly staff. The hotel's amenities are described as fitting for its star rating, making it a good choice for those with basic travel needs. Although it is part of a larger chain of ordinary hotels, its quality and price relationship are praised. The hotel's location is particularly noted as a strong point, making it convenient for exploring the city. Overall, it provides good value for a few nights' stay, reflecting a typical but reliable City Express experience.
Business
Nestled in a prime location, City Express Junior by Marriott Aguascalientes Centro stands out as an ideal hotel for business travelers. Excellent business facilities and a comfortable atmosphere make it a top choice for those on work trips. Situated conveniently close to key work locations, it offers ease of access and minimizes commute times. This hotel consistently receives high praise for its suitability for business purposes, providing comfort and efficiency for business stays and travels.
No, City Express Junior by Marriott Aguascalientes Centro doesn't have any pool.
No, a spa isn't available at City Express Junior by Marriott Aguascalientes Centro.
No, City Express Junior by Marriott Aguascalientes Centro doesn't allow dogs.
Yes, parking facilities are available at City Express Junior by Marriott Aguascalientes Centro.
No, City Express Junior by Marriott Aguascalientes Centro doesn't have a gym.