Résidence Azurea

Aix-les-Bains 45.69367300, 5.89388600 , 159, Avenue Du Petit Port (Show on Map)
7.2
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsRésidence Azurea generally receives favorable reviews, particularly for its outstanding location and the comfortable, spacious accommodations it offers. Guests appreciate the property's serene setting just a short walk from the picturesque shores of Lake Bourget and close to multiple amenities like restaurants, cinemas and an aqualac water park, making it ideal for a blend of relaxation and entertainment. The ease of access to the lake and city center, coupled with the tranquil atmosphere, adds to the property's allure.

The rooms and apartments are noted for their generous space and well-equipped kitchenettes, catering especially well to families and those planning longer stays. Many enjoy balconies or terraces with scenic views of the lake and mountains. Guests frequenting the hotel highlight the comfortable beds and large bathrooms as added comforts. The option for both free and secure parking boosts convenience for guests exploring the area by car.

Breakfast at Résidence Azurea receives mixed reviews, though many find it good value for the price with a variety of traditional baked items and friendly service. Although some guests noted the need for a broader selection, those who enjoyed the breakfast emphasized the quality of pastries and the overall pleasant start to their day.

The staff consistently garners high praise for their friendliness, professionalism and attentiveness, significantly enhancing the overall guest experience. Warm and welcoming, the staff's helpful demeanor is frequently cited as a highlight of the stay.

Cleanliness presents a more mixed picture with some guests finding their accommodations clean and comfortable, while others reported issues such as dust, spider webs and outdated furnishings. This inconsistency suggests a need for more rigorous cleaning routines. Nevertheless, the positive experiences often overshadow the negatives, particularly when the rates are competitive.

While the WiFi service brings mixed feedback, many guests report a reliable and fast connection. The inconsistencies in WiFi speed and availability, however, could be a concern for those requiring steady internet access.

The hotel provides various parking options, which guests generally appreciate despite some concerns over narrow spaces and additional charges. The availability of both underground and outdoor parking is a practical benefit for those driving.

Guests often find the beds comfortable and conducive to a good night's sleep, although sporadic issues like hard mattresses and maintenance concerns occasionally arise. Nonetheless, the overall perception skews positive.

Résidence Azurea largely satisfies guests looking for a budget-friendly stay that combines location, space and scenic beauty with friendly service. While there are areas for improvement, particularly in maintenance and some amenities, the property remains a solid choice for travelers prioritizing convenience and comfort in a beautiful lakeside setting.
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Aparthotel with Parking
This aparthotel offers private parking. It is suitable for guests interested in golf and hiking.

3-Star Aparthotel
This aparthotel is a popular choice, offering comfortable accommodations. It's well-regarded for its amenities, making it suitable for both relaxation and activities.

Dog Friendly Aparthotel

Accessible Aparthotel

Room Types
One-Bedroom Apartment with Balcony (2 Adults + 2 Children) This self-catering apartment has a balcony and a living area with a TV. There are 2 single beds or 1 double bed in the living area and bunk beds in the bedroom. The sofa bed is a trundle bed designed for two people; it cannot be converted into a double bed.

Two-Bedroom Apartment with Balcony An apartment with a living area, a TV, a dining area and a balcony. The sofa bed is a trundle bed designed for two people; it cannot be converted into a double bed.

Three-Bedroom Apartment with Balcony An apartment with a living area, a TV, a dining area and a balcony. The sofa bed is a trundle bed designed for two people; it cannot be converted into a double bed.

Two-Bedroom Apartment with Balcony (6 Adults) This apartment features 2 bedrooms, a furnished seating area and an equipped kitchenette. It also offers a balcony. The sofa bed is a trundle bed designed for two people; it cannot be converted into a double bed.

Studio with Balcony Offering free toiletries, this studio includes a private bathroom with a bath and a hairdryer. The well-fitted kitchenette has a stovetop, a refrigerator, a dishwasher and kitchenware. This wheelchair accessible studio features soundproof walls, a seating area with a flat-screen TV and a roll-in shower. The unit offers 1 bed.

Studio with terrace and Lake View The well-equipped kitchenette features a stovetop, a refrigerator, a dishwasher and kitchenware. The studio offers soundproof walls, a coffee machine, a balcony with lake views as well as a private bathroom featuring a bath. The unit offers 1 bed.

Guest Reviews
7.2
Good
Location
Résidence Azurea boasts an exceptional location that guests find ideal and tranquil. Positioned just a few minutes' walk from the beautiful shores of Lake Bourget, the hotel is a mere 200 meters from the harbor, making it perfect for leisurely lakeside strolls. The convenience of being near a range of amenities including restaurants, cinema, bowling alley and Aqualac water park enhances the stay, providing diverse entertainment options within walking distance.

Guests appreciate the property's proximity to both the lake and the city center, which is accessible within a short walk or drive. This strategic location allows for easy access to shopping, dining and various leisure activities while maintaining a peaceful ambiance away from the hustle and bustle of the city.

The rooms and apartments are praised for their spacious layouts, offering comfort alongside stunning views of the lake and surrounding mountains. Balconies and terraces provide delightful spots to enjoy the scenic beauty. The availability of both covered and free nearby parking options adds to the convenience, making it easier for guests to explore the area.

For those planning to explore further, Aix-les-Bains and other nearby attractions like Chambery and Annecy are just a short drive away. Overall, the combination of Résidence Azurea's prime location, comfortable accommodation and tranquil setting makes it an excellent choice for a relaxed and enjoyable stay.

Breakfast
The breakfast experience at Résidence Azurea has been a mixed bag according to guest reviews. On the plus side, many have noted that the breakfast is pleasant with good value for its price and features quality pastries and traditional bakery items. Several guests found the breakfast respectable, very good or even excellent. Friendly staff and decent variety, including options like cheese, sausage, yogurt and cereals, were appreciated.

However, there are a number of drawbacks. A frequent point of contention is the limited selection, particularly the lack of savory options such as ham, eggs and cold cuts, as well as fresh fruits. Another common issue is the freshness of the pastries with several guests mentioning hard croissants and stale bread. The timing of the breakfast service, starting at 8 am, was considered too late by many early risers. Additionally, there were occasional delays in opening the breakfast service, leaving some guests unable to eat when expected.

Overall, while some found the breakfast satisfactory for its cost, others felt it was not generous enough and lacked variety, making it less appealing despite the efforts of the friendly staff.

Rooms
Résidence Azurea boasts a prime location with convenient proximity to a swimming pool, the lake and the city center, making it an ideal spot for sightseeing and relaxation. Guests frequently comment on the spaciousness of the apartments, which comfortably accommodate families and larger groups. The well-equipped kitchenettes, large dining tables and practical studio layouts cater to those planning for extended stays or preferring home-cooked meals.

Many apartments feature large balconies or terraces, offering outdoor space to enjoy mountain or lake views. Comfort is a notable highlight with many guests praising the quality of the bedding and the amenities provided, such as dishwashers and coffee machines. The added luxury of large bathrooms—some with bathtubs—contributes to a pleasant stay.

Cleanliness is generally acceptable, although some reviews indicate that maintenance and thorough cleaning could be improved in certain units. Issues such as outdated furnishings, stained walls and occasional spider webs have been noted. Additionally, some rooms suffer from smoke odors and insufficiently cleaned appliances.

Guests appreciate the functional design of the apartments and the friendly, professional reception staff, who are helpful and attentive. While some rooms may require renovations and better maintenance, the overall convenience, spaciousness and strategic location often encourage guests to return, especially when rates are below 100 euros.

Beds
Residence Azurea offers guests a varied experience with its bedding and sleeping arrangements. Many reviewers praise the comfort level of the beds, highlighting them as very comfortable, cozy and suitable for a restful night's sleep. Comments frequently mention the spaciousness of the rooms, paired with large, comfortable beds and high-quality bedding. For families, the apartments' layout adapts well, featuring comfortable bedding and enough space for children.

However, the feedback isn't entirely positive. Some guests report issues such as hard, uncomfortable mattresses, sagging beds, broken bed slats and mismatched bed types, which detract from the overall experience. Problems such as dirty mattresses, missing bed sheets and poor conversion of bedrooms have also been noted. In a few cases, the sleeping arrangements were not ideal for couples or families, requiring room changes.

Noise from non-soundproof rooms and occasional dirtiness, including dust under the beds and dirty headboards, were additional points of concern. Despite these issues, the frequent mention of comfortable and spacious beds suggests that many guests leave satisfied with their stay at Residence Azurea. Nonetheless, it appears some improvements in bed maintenance and room hygiene could enhance the overall guest experience.

Cleanliness
Résidence Azurea has experienced mixed feedback regarding its cleanliness with numerous guests highlighting areas that need improvement. The overall sentiment suggests that cleanliness is not consistently up to par. Common complaints include dust accumulation, dirty floors and unclean kitchen areas. Guests also mentioned issues like neglected maintenance, outdated appliances and poorly cleaned common areas. Some reported specific instances such as cobwebs, stains and unpleasant odors which detracted from their stay. Furthermore, elements like dirty terraces, spider webs and unclean windows were frequently pointed out.

However, there were occasional mentions of clean and comfortable accommodations. Some guests found their rooms well-kept and appreciated the clean bedding and towels. Despite these positive notes, it seems the general expectation for cleanliness was not consistently met and many guests felt that a more thorough and regular cleaning routine would significantly enhance their experience. The issue of misleading representations through photos also suggests a disparity between guest expectations and the reality of the room conditions.

The feedback indicates that attention to detailed cleaning and regular maintenance checks are essential to improve guest satisfaction and ensure a consistently pleasant stay at Résidence Azurea.

Staff
Résidence Azurea has garnered a mixed array of opinions concerning its staff. However, the consensus leans strongly towards a positive experience. Many guests have praised the receptionists for being friendly, welcoming and professional. The staff's warmth and attentiveness seem to be a recurring highlight, making guests feel well-received. Numerous reviews speak highly of the staff's helpfulness, responsiveness and overall pleasant demeanor, noting that they provide quick and efficient service.

The politeness and affability of the reception team have left lasting impressions with specific mentions of smiling and accommodating behavior. Guests have also appreciated the staff's availability and the ease with which they addressed complaints and queries. Furthermore, the professionalism and kindness of the team have been underscored, contributing significantly to a positive stay for many.

However, not all feedback is glowing. Some guests have encountered issues with a lack of friendliness or insufficient responses to complaints, which have slightly marred their experience. Instances of unresponsiveness, impoliteness and casual attitudes have also been reported, indicating that while the general performance of the staff is commendable, there are occasional lapses in service quality.

Overall, the staff at Résidence Azurea is generally described as friendly, helpful and professional, playing a crucial role in enhancing guests' stay. While there are areas for improvement, particularly in consistency, the positive interactions far outweigh the negatives, contributing to an inviting and pleasant atmosphere.

Wi-Fi
Résidence Azurea provides varying experiences regarding its WiFi service. Many guests appreciate the secure and fast connection with no complaints about the WiFi when it works. Some reviews highlight that the WiFi is well-accessed and available with some travelers emphasizing the free and reliable service. However, other guests faced issues with the connectivity, reporting that the WiFi was either very slow or entirely unworkable in their rooms or studios. Despite requests made to the reception for assistance, some struggled with persistent WiFi problems during their stay. While staff can assist with technical issues, the inconsistency in WiFi performance is worth noting for potential visitors who rely heavily on internet access.

Parking
Résidence Azurea offers various parking options for its guests, including underground and outdoor facilities. The parking fee is generally around 8 euros per day, which some guests found affordable, while others felt it was somewhat expensive given the lack of surveillance and occasional maintenance issues. Parking spaces are described as narrow and can be difficult to maneuver, but closed and secure parking is available, adding an element of safety.

Convenience is a notable aspect with parking being easily accessible and available on-site, although some guests experienced challenges with limited space and the need for reservations. Despite the additional cost, many appreciated the availability of both paid and free parking options nearby. The option for a private underground parking space is a significant advantage, especially in a crowded area near a popular lake.

However, some guests pointed out issues such as the tight and awkward design of parking spaces, limited availability during peak times and instances of vandalism. Despite these concerns, having a parking facility at the residence is seen as a major benefit, especially for those planning to explore the lake or the surrounding area. Overall, while the parking at Résidence Azurea has its drawbacks, the convenience and security provided make it a valuable amenity for travelers.

3 Star
Résidence Azurea offers a mix of positives and negatives according to guest reviews. A key highlight is the good value for money with accommodation that meets expectations for the price. The location is highly praised for being close to the lake and city center, making it a convenient spot for visitors. Guests appreciated the comfort and the apartments are noted to be spacious, clean and well-equipped with functional layouts. The bathroom amenities are another positive feature mentioned by guests.

However, there are several areas of concern. The facility's decor and room settings feel outdated and while it adheres to a three-star rating, some guests feel it falls short of even that standard. Issues with cleanliness, particularly dirty pillows and aged room conditions, have been noted as safety concerns. Service quality is inconsistent with minimal room servicing and a general sense of neglect in maintenance and updates. There is also no air conditioning, which can be uncomfortable for some guests. Additional charges for parking add to the grievances. Overall, Résidence Azurea might be better suited for budget-conscious travelers who prioritize location and space over luxurious amenities and modern decor.

Accessible
Résidence Azurea receives mixed reviews regarding accessibility for guests with disabilities. On the positive side, the hotel features an elevator that accommodates those with reduced mobility and offers accessible parking. The location stands out, being close to the lake and located in a pleasant neighborhood with lake amenities within walking distance. The rooms are well-maintained, clean and well-equipped, providing a comfortable stay.

However, there are significant drawbacks. The access is not practical for strollers and the presence of steps at the entrance and terrace makes it challenging for disabled guests. Some reviews mention the apartments and parking as being truly accessible, but others disagree, finding the property unsuitable for elderly individuals and not well-equipped in certain aspects. Therefore, while Résidence Azurea has some accessible features, it may not be ideal for all disabled guests, especially those who rely heavily on complete barrier-free access.

Dog Friendly
Résidence Azurea is a dog-friendly hotel that welcomes pets without any major issues, making it a convenient option for travelers with furry companions. Guests appreciate the possibility of bringing their dogs with dogs being accepted and allowed indoors. However, an additional fee of ten euros per day is required for dogs, which should be factored into the budget. While the hotel is accommodating, it does not provide specific amenities for dogs, such as dog bedding, which guests should be prepared to bring themselves.

The hotel's approach to dogs is generally accepting albeit not particularly encouraging. Some dog-specific rules might be in place to ensure the comfort of all guests. It is also important to note that guests who are not fond of dogs might find the hotel less appealing, as interactions with pets are likely given the allowance policy.

Overall, Résidence Azurea offers a viable pet-friendly option for travelers, though attention to the provided and required dog-related facilities and rules is recommended for a comfortable stay.


No, Résidence Azurea doesn't have any pool.

No, a spa isn't available at Résidence Azurea.

Yes, Résidence Azurea welcomes dogs.

Yes, parking facilities are available at Résidence Azurea.

No, Résidence Azurea doesn't have a gym.

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