7,258,491 hotelsin 60 categories
4-Star Hotels in Ajyad
79 HOTELS IN AND AROUND AJYADRanking can be influenced by the commissions we receive.
19 more hotels nearby!
$
+2
4 Star
Summary of reviews related to the '4 Star' category
Al Massa Dar Al Fayzeen Makkah presents a mixed bag of impressions from its guests. While the hotel claims a four-star status, opinions on its star rating vary widely, with some guests suggesting it falls short of this mark. Despite this, many guests found the experience exceptional, praising the cleanliness, operational standards, and performance of the staff. The hotel's facilities also received a nod for being very good, with some visitors even suggesting it deserves a higher rating. However, there are contrasting opinions regarding the value, with some feeling the pricing does not match the quality of rooms and services offered. Overall, while there are areas for improvement, many guests find Al Massa Dar Al Fayzeen Makkah to be a solid choice that offers value for money, depending on individual expectations.
$
+3
Info
Summary of reviews
The Al Massa Grand Hotel receives much praise for its exceptional proximity to the Haram, making it an ideal choice for pilgrims. Guests highlight the convenience of being just a short walk from the holy mosque and other key areas such as King Abdulaziz Gate, shopping malls and various services around the mosque. Despite a few discrepancies regarding exact walking distances, the hotel's location remains a significant draw for visitors.
Guest reviews on breakfast at the hotel are mixed. While some appreciate the quality and variety, others feel the offerings are limited, particularly noting a lack of fruits and the use of synthetic juices. The absence of inclusive breakfast options adds to this inconsistency, though occasional positive remarks about breakfast and the hotel's location do exist.
Rooms at Al Massa Grand Hotel are generally praised for their cleanliness and modern furnishings with many guests appreciating the comfort, spacious beds and the hotel's private prayer room. Rooms that can accommodate up to four beds are also noted positively for being family-friendly. However, complaints about room size, occasional pest issues and inadequate amenities like internet connectivity and hot water persist. Noise levels, especially near elevators or the main street, can also be a disturbance.
The hotel's cleanliness receives varied feedback. Many guests commend the clean rooms and common areas, often describing them as well-maintained and satisfactory. However, some guests report lapses in housekeeping with rooms not being cleaned for days without a request. Issues such as dirty bathrooms and insect occurrences are noted, though the hotel's cleaning staff are frequently praised for their dedication and efficiency.
Staff at Al Massa Grand Hotel garner mixed reviews for their service. Several employees, such as Mr. Ahmed Fakhri and Mrs. Mawdh, receive individual praise for excellent manners and helpful service. However, complaints about unprofessional behavior and slow response times from some reception staff suggest inconsistency.
The hotel's free WiFi service is another area needing improvement with many guests reporting weak or non-existent signals in their rooms and slow speeds overall.
Parking at the hotel, while available, comes with significant fees and guests have described the process as cumbersome. High hourly and daily rates, crowded facilities and temporary closures of parking entrances are common concerns.
Despite some variability in bed sizes and room arrangements, the beds at Al Massa Grand Hotel are generally well-praised for their comfort, clean sheets and additional pillows and blankets, contributing to a good sleep experience.
Overall, Al Massa Grand Hotel enjoys strong points in its prime location, comfortable beds and cleanliness, but it faces some challenges with breakfast options, room amenities, Wi-Fi connectivity, parking costs and staff consistency.
Guest reviews on breakfast at the hotel are mixed. While some appreciate the quality and variety, others feel the offerings are limited, particularly noting a lack of fruits and the use of synthetic juices. The absence of inclusive breakfast options adds to this inconsistency, though occasional positive remarks about breakfast and the hotel's location do exist.
Rooms at Al Massa Grand Hotel are generally praised for their cleanliness and modern furnishings with many guests appreciating the comfort, spacious beds and the hotel's private prayer room. Rooms that can accommodate up to four beds are also noted positively for being family-friendly. However, complaints about room size, occasional pest issues and inadequate amenities like internet connectivity and hot water persist. Noise levels, especially near elevators or the main street, can also be a disturbance.
The hotel's cleanliness receives varied feedback. Many guests commend the clean rooms and common areas, often describing them as well-maintained and satisfactory. However, some guests report lapses in housekeeping with rooms not being cleaned for days without a request. Issues such as dirty bathrooms and insect occurrences are noted, though the hotel's cleaning staff are frequently praised for their dedication and efficiency.
Staff at Al Massa Grand Hotel garner mixed reviews for their service. Several employees, such as Mr. Ahmed Fakhri and Mrs. Mawdh, receive individual praise for excellent manners and helpful service. However, complaints about unprofessional behavior and slow response times from some reception staff suggest inconsistency.
The hotel's free WiFi service is another area needing improvement with many guests reporting weak or non-existent signals in their rooms and slow speeds overall.
Parking at the hotel, while available, comes with significant fees and guests have described the process as cumbersome. High hourly and daily rates, crowded facilities and temporary closures of parking entrances are common concerns.
Despite some variability in bed sizes and room arrangements, the beds at Al Massa Grand Hotel are generally well-praised for their comfort, clean sheets and additional pillows and blankets, contributing to a good sleep experience.
Overall, Al Massa Grand Hotel enjoys strong points in its prime location, comfortable beds and cleanliness, but it faces some challenges with breakfast options, room amenities, Wi-Fi connectivity, parking costs and staff consistency.
Categories
4 Star
Parking
Business
$
+4
Info
Summary of reviews
Al Shohada by Palm Rich Makkah has garnered significant praise for its prime location, offering guests easy access to the Haram with just a short walk ranging from 3 to 15 minutes. This convenience is highly appreciated by visitors, enhancing their stay in Makkah. The cleanliness of the hotel and the comfort provided by its accommodations are also frequently commended. The staff, noted for their friendliness and helpfulness, contribute greatly to the positive experience, although the hotel does feel dated and can be crowded at peak times.
The breakfast at Al Shohada by Palm Rich Makkah receives mixed reviews. While many guests find it delightful, varied and well-suited for different eating styles, particularly during Ramadan, others feel it falls short of five-star expectations. The early end time and occasional additional charges for breakfast have been a source of dissatisfaction. The dinner, on the other hand, is more favorably reviewed with the quality and variety of the buffet praised, particularly for Iftar and Suhoor during Ramadan. Despite some concerns about high prices and limited options for other meals, the overall dining experience is positive.
Rooms at Al Shohada by Palm Rich Makkah are appreciated for their spaciousness and cleanliness, contributing to a comfortable stay. The large, clean rooms and comfortable beds receive regular positive feedback, though some guests note that the furnishings and bathrooms are outdated and maintenance issues can occasionally arise. Despite these minor problems, the overall impression remains positive, emphasizing the clean and spacious accommodations and helpful staff.
Cleanliness is a standout feature with many guests noting the meticulous upkeep of rooms and common areas. However, rare issues with bathroom cleanliness and housekeeping delays are mentioned.
The staff at Al Shohada by Palm Rich Makkah receive high praise for their professionalism and courteous service, significantly enhancing the guest experience. Notable mentions of specific staff members highlight the personal touch provided. Even during busy times, the staff manage to fulfill requests promptly, although occasional slow service and communication issues during peak periods are reported.
The WiFi service at the hotel is a common source of dissatisfaction with frequent complaints about weak and unreliable internet connections. Improvements in this area are suggested to meet guest expectations.
Parking at the hotel is convenient and safe, though the cost of 50 riyals per day and higher rates during peak times, is seen as excessive by some guests. Transparent pricing and possibly reducing the fees could improve guest satisfaction.
For families, the hotel offers suitable accommodations with connecting rooms and suites. However, the facility’s age may pose challenges for children or those with mobility issues.
The beds are generally found to be comfortable, contributing to a relaxing stay. However, opinions on mattresses and pillows vary with some guests finding them uncomfortable and in need of an upgrade.
While the hotel is positioned as a five-star establishment, some guests feel it does not fully meet this standard with particular criticism aimed at the breakfast quality and overall service. Despite this, the luxurious ambiance, cleanliness and comfort are often praised, suggesting that, while not a true five-star experience, it remains a posh and refined option offering good value for its location.
The breakfast at Al Shohada by Palm Rich Makkah receives mixed reviews. While many guests find it delightful, varied and well-suited for different eating styles, particularly during Ramadan, others feel it falls short of five-star expectations. The early end time and occasional additional charges for breakfast have been a source of dissatisfaction. The dinner, on the other hand, is more favorably reviewed with the quality and variety of the buffet praised, particularly for Iftar and Suhoor during Ramadan. Despite some concerns about high prices and limited options for other meals, the overall dining experience is positive.
Rooms at Al Shohada by Palm Rich Makkah are appreciated for their spaciousness and cleanliness, contributing to a comfortable stay. The large, clean rooms and comfortable beds receive regular positive feedback, though some guests note that the furnishings and bathrooms are outdated and maintenance issues can occasionally arise. Despite these minor problems, the overall impression remains positive, emphasizing the clean and spacious accommodations and helpful staff.
Cleanliness is a standout feature with many guests noting the meticulous upkeep of rooms and common areas. However, rare issues with bathroom cleanliness and housekeeping delays are mentioned.
The staff at Al Shohada by Palm Rich Makkah receive high praise for their professionalism and courteous service, significantly enhancing the guest experience. Notable mentions of specific staff members highlight the personal touch provided. Even during busy times, the staff manage to fulfill requests promptly, although occasional slow service and communication issues during peak periods are reported.
The WiFi service at the hotel is a common source of dissatisfaction with frequent complaints about weak and unreliable internet connections. Improvements in this area are suggested to meet guest expectations.
Parking at the hotel is convenient and safe, though the cost of 50 riyals per day and higher rates during peak times, is seen as excessive by some guests. Transparent pricing and possibly reducing the fees could improve guest satisfaction.
For families, the hotel offers suitable accommodations with connecting rooms and suites. However, the facility’s age may pose challenges for children or those with mobility issues.
The beds are generally found to be comfortable, contributing to a relaxing stay. However, opinions on mattresses and pillows vary with some guests finding them uncomfortable and in need of an upgrade.
While the hotel is positioned as a five-star establishment, some guests feel it does not fully meet this standard with particular criticism aimed at the breakfast quality and overall service. Despite this, the luxurious ambiance, cleanliness and comfort are often praised, suggesting that, while not a true five-star experience, it remains a posh and refined option offering good value for its location.
Categories
4 Star
Luxury
Honeymoon
$
+4
Info
Categories
4 Star
Family
Free Wi-Fi
$
+2
4 Star
Located close to the Clock Tower, this hotel offers a blend of comfort and accessibility. Its proximity to key religious sites makes it a preferred choice for many.
$
+3
Info
Categories
4 Star
Parking
Small
$
+5
Info
Categories
4 Star
Honeymoon
Family
$
+2
Info
Summary of reviews
Al Marwa Rayhaan by Rotana - Makkah is widely celebrated for its exceptional location, offering guests unparalleled proximity to the Haram with just a short walk to the holy mosque. This convenience, coupled with easy access to nearby shopping, dining options and various services within the Clock Tower, makes it an appealing choice for pilgrims. Guests also rave about the scenic views of the Haram and the Kaaba from their rooms, which enrich their spiritual experience.
The hotel's breakfast offerings are a major highlight with guests frequently praising the extensive variety and deliciousness of the buffet. The dining experience overall receives high marks with Iftar, Sohor and dinner offerings noted for their quality and variety. The presence of chefs on-site during meal times ensures fresh and tasty dishes, complemented by the delightful ambiance of the restaurant with views of the Kaaba.
Rooms at the hotel are often described as spacious and clean with many enjoying excellent views. Housekeeping staff are especially noted for their dedication to maintaining cleanliness. However, some guests mention that the rooms and furnishings appear outdated and in need of refurbishment. Despite these concerns, the proximity to the Haram and the overall tidiness of the rooms are significant positives.
Cleanliness in general receives mixed reviews with many appreciating the well-maintained environment, while others report inconsistencies in room and bathroom cleanliness. Issues such as cigarette smoke odors and dusty carpets are areas highlighted for improvement.
The hotel's staff are consistently praised for their friendliness and efficiency with specific staff members frequently mentioned for their exceptional service. This high level of professionalism and welcoming atmosphere significantly contributes to the positive guest experience.
The free wifi service is functional and generally meets the basic needs of most guests, though some concerns about signal strength and consistency in certain areas of the hotel are noted.
Parking facilities, while available, draw mixed reactions due to high fees, limited spots and cleanliness issues. The valet service, however, is appreciated for its efficiency.
Families find the hotel exceptionally accommodating with spacious suites, convenient check-in procedures and a safe, comfortable environment. The hotel's quiet atmosphere and proximity to the Haram make it a favored choice for family stays.
The quality of beds receives mixed feedback with comfort and cleanliness occasionally falling short of expectations. Improvements in bed quality and maintenance could enhance overall guest satisfaction.
While the hotel receives praise for its facilities and service as being worth the price, a few recurring concerns, such as the need for room updates and better bed maintenance, somewhat temper the perception of a five-star experience. Nevertheless, Al Marwa Rayhaan by Rotana - Makkah remains a popular choice, particularly for its outstanding location and dedicated staff.
The hotel's breakfast offerings are a major highlight with guests frequently praising the extensive variety and deliciousness of the buffet. The dining experience overall receives high marks with Iftar, Sohor and dinner offerings noted for their quality and variety. The presence of chefs on-site during meal times ensures fresh and tasty dishes, complemented by the delightful ambiance of the restaurant with views of the Kaaba.
Rooms at the hotel are often described as spacious and clean with many enjoying excellent views. Housekeeping staff are especially noted for their dedication to maintaining cleanliness. However, some guests mention that the rooms and furnishings appear outdated and in need of refurbishment. Despite these concerns, the proximity to the Haram and the overall tidiness of the rooms are significant positives.
Cleanliness in general receives mixed reviews with many appreciating the well-maintained environment, while others report inconsistencies in room and bathroom cleanliness. Issues such as cigarette smoke odors and dusty carpets are areas highlighted for improvement.
The hotel's staff are consistently praised for their friendliness and efficiency with specific staff members frequently mentioned for their exceptional service. This high level of professionalism and welcoming atmosphere significantly contributes to the positive guest experience.
The free wifi service is functional and generally meets the basic needs of most guests, though some concerns about signal strength and consistency in certain areas of the hotel are noted.
Parking facilities, while available, draw mixed reactions due to high fees, limited spots and cleanliness issues. The valet service, however, is appreciated for its efficiency.
Families find the hotel exceptionally accommodating with spacious suites, convenient check-in procedures and a safe, comfortable environment. The hotel's quiet atmosphere and proximity to the Haram make it a favored choice for family stays.
The quality of beds receives mixed feedback with comfort and cleanliness occasionally falling short of expectations. Improvements in bed quality and maintenance could enhance overall guest satisfaction.
While the hotel receives praise for its facilities and service as being worth the price, a few recurring concerns, such as the need for room updates and better bed maintenance, somewhat temper the perception of a five-star experience. Nevertheless, Al Marwa Rayhaan by Rotana - Makkah remains a popular choice, particularly for its outstanding location and dedicated staff.
Categories
4 Star
Luxury
Sustainability Journey
$
+2
Info
Summary of reviews
The Movenpick Hotel & Residences Hajar Tower Makkah is highly praised for its strategic and convenient location, which places guests just a short walk from the Haram, making it ideal for worshippers, including elderly visitors. Its setting within the Clock Tower complex provides easy access to shops and restaurants and rooms with views of the Kaaba enhance the experience, making it a top choice for visitors aiming to stay close to the holy site.
The breakfast experience garners appreciation for the excellent quality and variety of food with multiple dining options ensuring ample seating even during busy times. However, some guests feel that the menu could benefit from more creative options and better quality control, especially regarding freshness and maintenance during peak hours.
Dinner at the hotel's Hajar restaurant receives generally positive feedback, especially for the Iftar buffet, which is enjoyed by many guests. The variety and quality of food meet expectations, though some guests suggest a need for greater variety and improvement in food quality consistency. The friendly and supportive staff, particularly individuals like Abdul Sattar, enhance the dining experience.
Rooms at the Movenpick Hotel & Residences Hajar Tower Makkah are noted for their spaciousness and comfort with many offering stunning views of Al Haram and the Kaaba. However, signs of aging such as outdated furniture and worn carpets, along with occasional issues like unpleasant smells and noise, are common concerns. Housekeeping receives positive feedback for cleanliness and efficiency, though some areas, particularly bathrooms and carpets, need deeper cleaning.
The hotel generally maintains a high standard of cleanliness with rooms and public areas kept tidy and neat. However, some guests note the need for better cleaning standards, particularly in bathrooms and older furnishings.
Staff hospitality and professionalism are standout features with many team members praised for their friendliness and helpfulness. Notable mentions go to individuals like Abdullah Al Ansari and Mr. Tirki for their exceptional service. While occasional reports mention slow responses or less satisfactory interactions, the overall sentiment towards the staff is positive.
WiFi services receive mixed reviews with some guests finding the connection stable and strong, while others report it as weak and unreliable. Improvements in this area are recommended to meet guest expectations.
Parking facilities are available but are often described as challenging to access and expensive. Valet service is provided but can be lengthy and some guests feel pressured to use third-party services. A general lack of parking space further complicates the situation.
The hotel is well-suited for families, offering spacious rooms and excellent service tailored to families with children. Connected rooms and special requests like cribs are well-handled, creating a comfortable and family-friendly environment. Minor issues like soundproofing and check-in wait times are outweighed by the overall positive aspects.
Beds are generally comfortable with many guests noting a good night's sleep. However, issues like old linens, firm mattresses and occasional bed bugs are pointed out by some guests.
Overall, the Movenpick Hotel & Residences Hajar Tower Makkah offers a combination of comfort, prime location and friendly service that makes it a favored choice for visitors to Makkah, despite areas that need improvement to match its five-star rating.
The breakfast experience garners appreciation for the excellent quality and variety of food with multiple dining options ensuring ample seating even during busy times. However, some guests feel that the menu could benefit from more creative options and better quality control, especially regarding freshness and maintenance during peak hours.
Dinner at the hotel's Hajar restaurant receives generally positive feedback, especially for the Iftar buffet, which is enjoyed by many guests. The variety and quality of food meet expectations, though some guests suggest a need for greater variety and improvement in food quality consistency. The friendly and supportive staff, particularly individuals like Abdul Sattar, enhance the dining experience.
Rooms at the Movenpick Hotel & Residences Hajar Tower Makkah are noted for their spaciousness and comfort with many offering stunning views of Al Haram and the Kaaba. However, signs of aging such as outdated furniture and worn carpets, along with occasional issues like unpleasant smells and noise, are common concerns. Housekeeping receives positive feedback for cleanliness and efficiency, though some areas, particularly bathrooms and carpets, need deeper cleaning.
The hotel generally maintains a high standard of cleanliness with rooms and public areas kept tidy and neat. However, some guests note the need for better cleaning standards, particularly in bathrooms and older furnishings.
Staff hospitality and professionalism are standout features with many team members praised for their friendliness and helpfulness. Notable mentions go to individuals like Abdullah Al Ansari and Mr. Tirki for their exceptional service. While occasional reports mention slow responses or less satisfactory interactions, the overall sentiment towards the staff is positive.
WiFi services receive mixed reviews with some guests finding the connection stable and strong, while others report it as weak and unreliable. Improvements in this area are recommended to meet guest expectations.
Parking facilities are available but are often described as challenging to access and expensive. Valet service is provided but can be lengthy and some guests feel pressured to use third-party services. A general lack of parking space further complicates the situation.
The hotel is well-suited for families, offering spacious rooms and excellent service tailored to families with children. Connected rooms and special requests like cribs are well-handled, creating a comfortable and family-friendly environment. Minor issues like soundproofing and check-in wait times are outweighed by the overall positive aspects.
Beds are generally comfortable with many guests noting a good night's sleep. However, issues like old linens, firm mattresses and occasional bed bugs are pointed out by some guests.
Overall, the Movenpick Hotel & Residences Hajar Tower Makkah offers a combination of comfort, prime location and friendly service that makes it a favored choice for visitors to Makkah, despite areas that need improvement to match its five-star rating.
Categories
4 Star
Luxury
Sustainability Journey
$
+6
Info
Summary of reviews
'فندق الصفوة البرج الأول' in Mecca offers a near-unparalleled location for pilgrims, being just steps away from the Holy Mosque, Al Haram courtyard and King Abdulaziz Gate. Guests frequently praise the hotel's prime position and its stunning views of the Kaaba, which greatly enhance the spiritual atmosphere and convenience of their stay. The hotel's proximity to various amenities such as restaurants, markets and shops also adds to the overall comfort and ease of access.
The breakfast buffet at the hotel is widely appreciated for its diverse and delicious options, often described as fantastic with a superb view overlooking the Haram. Although there are occasional criticisms about its consistency and variety, the breakfast generally contributes positively to guests' experiences.
Dinner experiences are more mixed with the buffet being praised for its variety and quality when available. However, some guests were disappointed by the restaurant's occasional closures and limited menu choices, which detract from the otherwise pleasant dining experiences.
The rooms at 'فندق الصفوة البرج الأول' are noted for their spaciousness, comfort and cleanliness with many featuring breathtaking views of the Kaaba. While there are remarks about aging furniture and noise issues, the overall impression remains positive. The hotel's maintenance and the modern amenities provided ensure a comfortable stay.
Cleanliness is a standout feature with guests frequently mentioning the meticulous upkeep of the rooms. The hospitality and professionalism of staff members, such as Mr. Mohammed Ajlan and Mr. Abdullah Al-Zahrani, enhance the general satisfaction with cleanliness. Despite minor lapses, the hotel's overall environment remains commendably clean and orderly.
The staff at 'فندق الصفوة البرج الأول' receive widespread praise for their friendliness and professionalism. Specific employees like Abdulrahman Al Otaibi, Sandy and Mohammed Aql are highlighted for their exceptional service. Although there are few mentions of areas needing improvement, the overall guest sentiment towards the staff is overwhelmingly positive.
The WiFi service, however, is a notable weak point with many guests experiencing weak, slow and intermittent connections. This area requires significant improvement to meet guest expectations.
The hotel is highly regarded as a family-friendly destination due to its convenient location and suitable amenities. It provides a comfortable and welcoming environment for families, despite some mixed reviews about room sizes and certain servicemen's attitudes.
Regarding bed comfort, reviews vary with several guests finding the beds comfortable and the linens clean. However, there are concerns about bed height, hardness and cleanliness, suggesting the need for improvements in this area.
The hotel's five-star rating has received mixed feedback. While staff service and breakfast are frequently highlighted as meeting five-star standards, aspects such as cleanliness, bathroom quality and closed dining facilities have left some guests questioning its five-star status and associated costs.
In summary, 'فندق الصفوة البرج الأول' benefits from an unbeatable location, commendable cleanliness and friendly staff, making it a favored choice for many visitors to Mecca. While it has areas needing improvement, particularly in terms of WiFi and dining consistency, the overall guest experience remains largely positive.
The breakfast buffet at the hotel is widely appreciated for its diverse and delicious options, often described as fantastic with a superb view overlooking the Haram. Although there are occasional criticisms about its consistency and variety, the breakfast generally contributes positively to guests' experiences.
Dinner experiences are more mixed with the buffet being praised for its variety and quality when available. However, some guests were disappointed by the restaurant's occasional closures and limited menu choices, which detract from the otherwise pleasant dining experiences.
The rooms at 'فندق الصفوة البرج الأول' are noted for their spaciousness, comfort and cleanliness with many featuring breathtaking views of the Kaaba. While there are remarks about aging furniture and noise issues, the overall impression remains positive. The hotel's maintenance and the modern amenities provided ensure a comfortable stay.
Cleanliness is a standout feature with guests frequently mentioning the meticulous upkeep of the rooms. The hospitality and professionalism of staff members, such as Mr. Mohammed Ajlan and Mr. Abdullah Al-Zahrani, enhance the general satisfaction with cleanliness. Despite minor lapses, the hotel's overall environment remains commendably clean and orderly.
The staff at 'فندق الصفوة البرج الأول' receive widespread praise for their friendliness and professionalism. Specific employees like Abdulrahman Al Otaibi, Sandy and Mohammed Aql are highlighted for their exceptional service. Although there are few mentions of areas needing improvement, the overall guest sentiment towards the staff is overwhelmingly positive.
The WiFi service, however, is a notable weak point with many guests experiencing weak, slow and intermittent connections. This area requires significant improvement to meet guest expectations.
The hotel is highly regarded as a family-friendly destination due to its convenient location and suitable amenities. It provides a comfortable and welcoming environment for families, despite some mixed reviews about room sizes and certain servicemen's attitudes.
Regarding bed comfort, reviews vary with several guests finding the beds comfortable and the linens clean. However, there are concerns about bed height, hardness and cleanliness, suggesting the need for improvements in this area.
The hotel's five-star rating has received mixed feedback. While staff service and breakfast are frequently highlighted as meeting five-star standards, aspects such as cleanliness, bathroom quality and closed dining facilities have left some guests questioning its five-star status and associated costs.
In summary, 'فندق الصفوة البرج الأول' benefits from an unbeatable location, commendable cleanliness and friendly staff, making it a favored choice for many visitors to Mecca. While it has areas needing improvement, particularly in terms of WiFi and dining consistency, the overall guest experience remains largely positive.
Categories
4 Star
Luxury
Family
$
+2
Info
Summary of reviews
Zamzam Pullman Makkah enjoys exceedingly positive reviews for its unparalleled location. Nestled within the Clock Tower complex, it offers pilgrims an extraordinary closeness to Masjid Al Haram, making it exceptionally convenient for those performing Umrah or Hajj. Reviewers often describe its proximity to the holy sites as superb and phenomenal, particularly appreciating the short and manageable walk for older guests. The hotel’s strategic position with easy access to a shopping mall and numerous restaurants further enhances its appeal. Views of the Kaaba from hotel rooms add a special touch, allowing guests to maintain a spiritual connection throughout their stay.
The breakfast buffet at Zamzam Pullman Makkah is well-received, often praised for its variety and quality of food. Guests commend the international and hot breakfast options, which are described as very good to amazing. However, some noted the repetitiveness of the menu and desired more variety to cater to international palates. Crowdedness during breakfast and occasional lapses in food quality were also highlighted, despite the overall positive experience.
Dinner offerings receive mixed feedback. Many guests enjoyed the buffet's variety and taste with a special mention of its Asian and international cuisine options. Nonetheless, there are areas needing improvement, such as food quality consistency, variety and restaurant management. Despite these issues, the convenience of the half-board option and the positive aspects of the buffet make dinner a generally favorable experience.
Guest reviews for the rooms at Zamzam Pullman Makkah indicate a need for renovation and better maintenance. While room sizes and comfort were praised, issues like outdated decor, broken fixtures, poor cleanliness and dim lighting were common complaints. Some guests appreciated the Haram views from their rooms, which added a unique and spiritual element to their stay.
Cleanliness at the hotel drew a mix of reactions. Positive mentions included tidy and comfortable rooms, clean bathrooms and commendable housekeeping efforts. However, there were significant concerns about dirty carpets, dusty and old furniture, bathroom cleanliness issues and overall maintenance. Despite these concerns, the hotel's location and general comfort level were often mentioned favorably.
Staff interactions also received varied feedback. Many guests praised the friendliness and professionalism of housekeeping, concierge and certain receptionists. However, issues with reception staff's competence, language barriers and long response times were frequently reported. Specific employees were noted for their exceptional service, yet overall improvements in customer service, particularly at the reception, are needed.
The hotel's WiFi service garnered numerous complaints. Guests frequently faced issues with an unstable, slow or non-functional connection, often resorting to their cellular data. This persistent problem indicates a significant need for upgrading the internet facilities to meet modern standards.
Parking was another area of concern with many guests noting the absence of free parking and high charges for using the hotel’s facilities. The parking area itself was challenging to navigate, poorly signed and not clearly lit. Though one positive remark highlighted the spaciousness and cleanliness of the area, overall, the parking situation requires substantial improvement.
Zamzam Pullman Makkah proves to be a family-friendly destination, appreciated for its spacious family suites and convenient location near the Haram. While room maintenance and cleanliness issues exist, the hotel’s accessibility features and family-specific amenities make it a suitable choice for families, although additional entertainment options for children could enhance the experience.
Opinions on the bed quality were mixed. Many guests found the beds comfortable and well-maintained, appreciating the bedding's cleanliness and comfort. Conversely, others reported old, broken mattresses and issues with bed cleanliness and provisioning, suggesting a need for better maintenance and responsiveness.
Ultimately, while Zamzam Pullman Makkah’s five-star rating has been questioned, particularly due to inconsistencies in room quality, cleanliness and service, the hotel's stellar location and generally positive dining experiences make it a preferred choice for many pilgrims visiting Makkah.
The breakfast buffet at Zamzam Pullman Makkah is well-received, often praised for its variety and quality of food. Guests commend the international and hot breakfast options, which are described as very good to amazing. However, some noted the repetitiveness of the menu and desired more variety to cater to international palates. Crowdedness during breakfast and occasional lapses in food quality were also highlighted, despite the overall positive experience.
Dinner offerings receive mixed feedback. Many guests enjoyed the buffet's variety and taste with a special mention of its Asian and international cuisine options. Nonetheless, there are areas needing improvement, such as food quality consistency, variety and restaurant management. Despite these issues, the convenience of the half-board option and the positive aspects of the buffet make dinner a generally favorable experience.
Guest reviews for the rooms at Zamzam Pullman Makkah indicate a need for renovation and better maintenance. While room sizes and comfort were praised, issues like outdated decor, broken fixtures, poor cleanliness and dim lighting were common complaints. Some guests appreciated the Haram views from their rooms, which added a unique and spiritual element to their stay.
Cleanliness at the hotel drew a mix of reactions. Positive mentions included tidy and comfortable rooms, clean bathrooms and commendable housekeeping efforts. However, there were significant concerns about dirty carpets, dusty and old furniture, bathroom cleanliness issues and overall maintenance. Despite these concerns, the hotel's location and general comfort level were often mentioned favorably.
Staff interactions also received varied feedback. Many guests praised the friendliness and professionalism of housekeeping, concierge and certain receptionists. However, issues with reception staff's competence, language barriers and long response times were frequently reported. Specific employees were noted for their exceptional service, yet overall improvements in customer service, particularly at the reception, are needed.
The hotel's WiFi service garnered numerous complaints. Guests frequently faced issues with an unstable, slow or non-functional connection, often resorting to their cellular data. This persistent problem indicates a significant need for upgrading the internet facilities to meet modern standards.
Parking was another area of concern with many guests noting the absence of free parking and high charges for using the hotel’s facilities. The parking area itself was challenging to navigate, poorly signed and not clearly lit. Though one positive remark highlighted the spaciousness and cleanliness of the area, overall, the parking situation requires substantial improvement.
Zamzam Pullman Makkah proves to be a family-friendly destination, appreciated for its spacious family suites and convenient location near the Haram. While room maintenance and cleanliness issues exist, the hotel’s accessibility features and family-specific amenities make it a suitable choice for families, although additional entertainment options for children could enhance the experience.
Opinions on the bed quality were mixed. Many guests found the beds comfortable and well-maintained, appreciating the bedding's cleanliness and comfort. Conversely, others reported old, broken mattresses and issues with bed cleanliness and provisioning, suggesting a need for better maintenance and responsiveness.
Ultimately, while Zamzam Pullman Makkah’s five-star rating has been questioned, particularly due to inconsistencies in room quality, cleanliness and service, the hotel's stellar location and generally positive dining experiences make it a preferred choice for many pilgrims visiting Makkah.
Categories
4 Star
Luxury
Honeymoon
$
+3
Info
Categories
4 Star
Honeymoon
Family
$
+2
4 Star
The hotel offers modern facilities and comfortable accommodations. Courtyard by Marriott Makkah is well-regarded for its service and strategic location.
Summary of reviews related to the '4 Star' category
Courtyard by Marriott Makkah offers a four-star experience that many guests equate to staying at a five-star resort. Families looking for accommodation in Makkah especially appreciate the suites available, which provide excellent comfort and space. The hotel stands out for its cleanliness, tidiness, and overall beauty. Guests frequently remark on the high level of service, often describing it as exceptional and comparable to some of the best in the area. The hotel's price-performance ratio is noted as being very favorable, making it a superb choice for travelers seeking value without compromising on quality. While not all reviews reflect a perfect score, the majority paint a picture of a hotel that exceeds expectations and offers a commendable and memorable stay.
$
+1
Info
Summary of reviews
Swissotel Al Maqam Makkah enjoys an exceptional location, making it a favorite choice for pilgrims visiting the holy city. Its proximity to the Holy Mosque of Makkah ensures unparalleled convenience for frequent prayers. Guests appreciate the seamless access to the Haram, aided by high-speed elevators and a dedicated entrance, as well as the superb views, particularly rooms overlooking the Kaaba. The hotel is also close to shopping malls and local amenities, boosting its strategic placement.
The breakfast at the hotel has received predominantly positive feedback with an extensive and high-quality buffet offering a variety of dishes. Guests find the breakfast experience grand and enjoyable, although some suggest more diversity, especially in desi and Asian options. Despite occasional crowding and repetitiveness, the overall quality and service make breakfast a highlight for many visitors.
Dinner experiences are mixed but generally favorable with many guests praising the delicious, lavish buffet that accommodates different tastes. Some guests, however, find the dinner options limited and expensive, indicating areas for potential improvement in menu variety and cold drink availability.
Rooms at Swissotel Al Maqam Makkah are praised for their spaciousness, cleanliness and comfort, featuring modern furnishings and beautiful views. Despite some reports of dated furniture and inconsistent room service, the overall comfort, particularly with beds and amenities like live adhan speakers, leaves a positive impression. Cleanliness is another strong point with many guests appreciating the neat, well-maintained rooms and the housekeeping staff's diligence, despite occasional lapses in thoroughness, especially during peak times.
The staff at Swissotel Al Maqam Makkah receive high praise for their friendliness, helpfulness and professionalism. Reception, housekeeping and dining staff are noted for their promptness and excellent service, enhancing the overall guest experience. Although there are occasional delays and suggestions for better training at the front desk, the general sentiment towards the staff remains positive.
Free Wi-Fi throughout the hotel is a convenience that guests appreciate, though the service has mixed reviews. Some report a strong connection, while others experience slow and unreliable performance, indicating room for improvement in connectivity.
Parking facilities receive mixed reviews as well. While some guests appreciate the availability, others find it challenging with complicated access and additional charges being common complaints. Locating the parking entrance can be difficult, leading to frustrations, especially with luggage.
Families find Swissotel Al Maqam Makkah particularly accommodating. Spacious family suites, close proximity to the Haram and connections to the mall make it an excellent choice for family stays. The hotel provides a comfortable and convenient environment with minor setbacks in children's facilities and entertainment options.
The beds at Swissotel Al Maqam Makkah are generally noted for their comfort, contributing to a restful stay. Cleanliness and spacious rooms complement the cozy bedding, although some guests mention inconsistencies in comfort and size, particularly with extra beds and pillows.
Overall, Swissotel Al Maqam Makkah offers a comfortable, well-located and family-friendly stay with excellent service, making it a popular choice for pilgrims and families visiting the holy city.
The breakfast at the hotel has received predominantly positive feedback with an extensive and high-quality buffet offering a variety of dishes. Guests find the breakfast experience grand and enjoyable, although some suggest more diversity, especially in desi and Asian options. Despite occasional crowding and repetitiveness, the overall quality and service make breakfast a highlight for many visitors.
Dinner experiences are mixed but generally favorable with many guests praising the delicious, lavish buffet that accommodates different tastes. Some guests, however, find the dinner options limited and expensive, indicating areas for potential improvement in menu variety and cold drink availability.
Rooms at Swissotel Al Maqam Makkah are praised for their spaciousness, cleanliness and comfort, featuring modern furnishings and beautiful views. Despite some reports of dated furniture and inconsistent room service, the overall comfort, particularly with beds and amenities like live adhan speakers, leaves a positive impression. Cleanliness is another strong point with many guests appreciating the neat, well-maintained rooms and the housekeeping staff's diligence, despite occasional lapses in thoroughness, especially during peak times.
The staff at Swissotel Al Maqam Makkah receive high praise for their friendliness, helpfulness and professionalism. Reception, housekeeping and dining staff are noted for their promptness and excellent service, enhancing the overall guest experience. Although there are occasional delays and suggestions for better training at the front desk, the general sentiment towards the staff remains positive.
Free Wi-Fi throughout the hotel is a convenience that guests appreciate, though the service has mixed reviews. Some report a strong connection, while others experience slow and unreliable performance, indicating room for improvement in connectivity.
Parking facilities receive mixed reviews as well. While some guests appreciate the availability, others find it challenging with complicated access and additional charges being common complaints. Locating the parking entrance can be difficult, leading to frustrations, especially with luggage.
Families find Swissotel Al Maqam Makkah particularly accommodating. Spacious family suites, close proximity to the Haram and connections to the mall make it an excellent choice for family stays. The hotel provides a comfortable and convenient environment with minor setbacks in children's facilities and entertainment options.
The beds at Swissotel Al Maqam Makkah are generally noted for their comfort, contributing to a restful stay. Cleanliness and spacious rooms complement the cozy bedding, although some guests mention inconsistencies in comfort and size, particularly with extra beds and pillows.
Overall, Swissotel Al Maqam Makkah offers a comfortable, well-located and family-friendly stay with excellent service, making it a popular choice for pilgrims and families visiting the holy city.
Categories
4 Star
Luxury
Sustainability Journey
$
+2
Info
Summary of reviews
Makarem Umm Al Qura Hotel, located in Mecca, is widely praised for its strategic proximity to Masjid Al Haram (Kaaba), making it a convenient choice for pilgrims. The availability of frequent shuttle services further enhances ease of access, despite some guests finding the distance from the Haram a little taxing, particularly for elderly visitors. The hotel's serene setting, spacious and clean rooms, friendly staff and reasonable pricing contribute positively to the overall guest experience.
The hotel's dining services, particularly breakfast and dinner, receive commendations for variety and quality. The breakfast buffet, filled with flavorful Arabic dishes, despite minor calls for more variety, remains a highlight. The dinner experience is also well-regarded with the local culinary expertise and diverse selection appreciated by many, though occasional logistical challenges are noted during peak times.
Room quality brings a mix of feedback. Guests appreciate the spaciousness, comfort and daily room service. However, many rooms are dated with complaints about old furnishings, non-functional appliances and inconsistent cleanliness standards detracting from the overall comfort. Soundproofing and lighting in some rooms also need improvement with some experiencing unpleasant smells and high humidity.
Cleanliness feedback swings between positive and negative. While many guests find the rooms neat and the housekeeping satisfactory, significant issues like smelly bathrooms, dirty carpets and stained bedding point to areas needing enhancement. Maintenance and modernization are suggested to truly meet the expected standards.
Staff at Makarem Umm Al Qura Hotel frequently earn high praise for their professionalism, cooperation and friendliness, significantly enhancing the guest experience. Positive mentions include the responsiveness of the housekeeping and reception teams, creating a welcoming atmosphere.
The provision of free, spacious parking is a notable advantage, especially given its scarcity in Makkah hotels. Ease of access and security of the parking facilities enhance convenience for guests arriving by car, despite minor navigation challenges at the entrance.
For families, the hotel offers a comfortable and convenient stay with spacious rooms, helpful staff and a variety of amenities like a supermarket and barber shop. The shuttle service further adds to family convenience, although room sizes could be slightly more accommodating for larger groups.
While beds generally receive positive remarks for comfort, occasional issues with cleanliness, older beds and inconsistent bedding quality surface. Addressing these issues could enhance overall guest satisfaction.
Despite some positive feedback regarding cleanliness, food quality and facilities, the hotel's five-star rating is contested by several guests who feel that the current state of rooms and amenities aligns more closely with a three- or four-star status. Calls for modernization and better maintenance are common.
Business guests find the hotel’s meeting rooms and business center facilities adequate for corporate needs. While WiFi quality varies, the overall environment suits business-related stays.
In summary, Makarem Umm Al Qura Hotel offers a blend of convenience, comfort and affordability, ideal for pilgrims and families. Enhanced maintenance, modernization and consistent cleanliness could elevate the hotel to truly meet its five-star aspirations.
The hotel's dining services, particularly breakfast and dinner, receive commendations for variety and quality. The breakfast buffet, filled with flavorful Arabic dishes, despite minor calls for more variety, remains a highlight. The dinner experience is also well-regarded with the local culinary expertise and diverse selection appreciated by many, though occasional logistical challenges are noted during peak times.
Room quality brings a mix of feedback. Guests appreciate the spaciousness, comfort and daily room service. However, many rooms are dated with complaints about old furnishings, non-functional appliances and inconsistent cleanliness standards detracting from the overall comfort. Soundproofing and lighting in some rooms also need improvement with some experiencing unpleasant smells and high humidity.
Cleanliness feedback swings between positive and negative. While many guests find the rooms neat and the housekeeping satisfactory, significant issues like smelly bathrooms, dirty carpets and stained bedding point to areas needing enhancement. Maintenance and modernization are suggested to truly meet the expected standards.
Staff at Makarem Umm Al Qura Hotel frequently earn high praise for their professionalism, cooperation and friendliness, significantly enhancing the guest experience. Positive mentions include the responsiveness of the housekeeping and reception teams, creating a welcoming atmosphere.
The provision of free, spacious parking is a notable advantage, especially given its scarcity in Makkah hotels. Ease of access and security of the parking facilities enhance convenience for guests arriving by car, despite minor navigation challenges at the entrance.
For families, the hotel offers a comfortable and convenient stay with spacious rooms, helpful staff and a variety of amenities like a supermarket and barber shop. The shuttle service further adds to family convenience, although room sizes could be slightly more accommodating for larger groups.
While beds generally receive positive remarks for comfort, occasional issues with cleanliness, older beds and inconsistent bedding quality surface. Addressing these issues could enhance overall guest satisfaction.
Despite some positive feedback regarding cleanliness, food quality and facilities, the hotel's five-star rating is contested by several guests who feel that the current state of rooms and amenities aligns more closely with a three- or four-star status. Calls for modernization and better maintenance are common.
Business guests find the hotel’s meeting rooms and business center facilities adequate for corporate needs. While WiFi quality varies, the overall environment suits business-related stays.
In summary, Makarem Umm Al Qura Hotel offers a blend of convenience, comfort and affordability, ideal for pilgrims and families. Enhanced maintenance, modernization and consistent cleanliness could elevate the hotel to truly meet its five-star aspirations.
Categories
4 Star
Luxury
Honeymoon
$
+4
4 Star
voco Makkah provides a stylish and comfortable experience with its modern design and quality services. Guests appreciate the hotel's proximity to holy sites and its range of amenities.
Categories
1
Map