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Summary of reviewsLapland Hotels Äkäshotelli offers a wonderful retreat in a serene setting, boasting a top-notch location that is both peaceful and centrally situated in the village. Guests appreciate the hotel's proximity to amenities such as shops, restaurants and essential services, as well as easy access to ski trails and hiking routes, enhancing the appeal for winter and nature enthusiasts. The beautiful scenery near the lake and the tranquil atmosphere make it a perfect base for relaxation and outdoor adventures.
The breakfast at Lapland Hotels Äkäshotelli consistently impresses with its abundant and varied offerings, including local delicacies and options for special dietary needs such as gluten-free choices. Descriptions like “fantastic” and “amazing” frequently crop up in reviews, indicating a high level of satisfaction. The spacious and well-organized buffet ensures a pleasant dining experience, making the breakfast a noteworthy bonus to the accommodation.
Accommodation feedback highlights spacious and well-equipped apartments, which are clean, cozy and functional with ample storage options. Some apartments even feature private saunas, adding a luxurious touch. However, the hotel and especially the cabins show signs of aging with outdated decor and worn fixtures. While the efficiency of the check-in process and accommodation for dietary restrictions are positively noted, modern updates and better soundproofing could enhance guest experiences.
Cleanliness is a consistent strength with rooms and apartments described as tidy and cozy. The cleaning service is effective, maintaining neatness across various accommodation types. Despite minor critiques regarding decor updates, the overall cleanliness contributes to a comfortable stay.
Staff at Lapland Hotels Äkäshotelli receive high marks for their friendliness, helpfulness and warm welcome. The reception team, in particular, stands out for their accommodating nature. Any occasional service hiccups are generally minor and do not detract from the overall positive impression of the staff's commitment to making stays pleasant and comfortable.
Wi-Fi services receive mixed reviews with some guests enjoying good connectivity while others experience significant issues, particularly in the cabins. This inconsistency in internet service is acknowledged as an area needing improvement.
The beds at Lapland Hotels Äkäshotelli also receive mixed feedback. Many guests find them comfortable and cozy, but there are complaints about the discomfort of the sofa beds and the poor quality of pillows. Consistency in bedding quality and some upgrades could help improve guest satisfaction.
In summary, Lapland Hotels Äkäshotelli offers a delightful retreat with an enviable location, excellent breakfast and exceptional staff. While some aspects of the accommodation and amenities could use updating, the overall experience is positive, particularly for travelers seeking a clean, cozy and convenient base for their adventures or relaxation.
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