Ayla Grand Hotel
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Summary of reviewsAyla Grand Hotel enjoys a prime location in the heart of Al Ain city, offering guests easy access to key attractions such as Al Ain Mall, Al Ain Adventures and Al Ain Zoo. Despite being centrally located, the hotel maintains a tranquil atmosphere, ensuring a peaceful yet conveniently connected stay. Ample parking, nearby amenities and friendly, helpful staff further enrich the guest experience.
The breakfast at Ayla Grand Hotel is highly appreciated for its quality and variety, catering to diverse international tastes with a rich selection of pastries, sweets, savory dishes and made-to-order eggs. Though service issues such as delays and a need for more staff have been noted, the overall breakfast experience remains a highlight for many guests. The dinner buffet also garners praise for its gourmet-quality food and extensive selection, although some mention a predominance of Arabic cuisine and occasional repetition in the menu.
Guests commend the spacious, clean and well-appointed rooms with breathtaking views from the rooftop adding to the charm. Modern amenities, efficient air conditioning, reliable Wi-Fi and large, comfortable bathrooms contribute to a luxurious stay. The hotel staff, especially at the reception, are frequently praised for their friendliness, professionalism and attentiveness, significantly enhancing the overall guest experience.
Cleanliness is a standout feature of the Ayla Grand Hotel with guests consistently noting the immaculate condition of rooms and common areas. However, minor lapses in housekeeping responsiveness and room maintenance have been mentioned.
The hotel’s spa and fitness facilities, including a gym, Jacuzzi, sauna and steam room, are highly regarded, contributing to a relaxing and enjoyable stay. The rooftop pool receives special appreciation for its cleanliness, warm temperature and stunning views, although occasional crowding and maintenance closures have been noted.
Parking is plentiful, convenient and secure with both underground and covered options available, making it an easy experience for guests.
Families find Ayla Grand Hotel particularly welcoming with well-maintained play areas for children, spacious suites and a staff that is attentive to the needs of both adults and children. Despite occasional critiques about the absence of beds for toddlers, the hotel's family-friendly atmosphere is widely praised.
Overall, Ayla Grand Hotel offers an excellent combination of prime location, quality dining, spacious and clean accommodations, attentive staff and top-notch amenities, making it a highly recommended option for visitors to Al Ain.
Categories
The breakfast at Ayla Grand Hotel is highly appreciated for its quality and variety, catering to diverse international tastes with a rich selection of pastries, sweets, savory dishes and made-to-order eggs. Though service issues such as delays and a need for more staff have been noted, the overall breakfast experience remains a highlight for many guests. The dinner buffet also garners praise for its gourmet-quality food and extensive selection, although some mention a predominance of Arabic cuisine and occasional repetition in the menu.
Guests commend the spacious, clean and well-appointed rooms with breathtaking views from the rooftop adding to the charm. Modern amenities, efficient air conditioning, reliable Wi-Fi and large, comfortable bathrooms contribute to a luxurious stay. The hotel staff, especially at the reception, are frequently praised for their friendliness, professionalism and attentiveness, significantly enhancing the overall guest experience.
Cleanliness is a standout feature of the Ayla Grand Hotel with guests consistently noting the immaculate condition of rooms and common areas. However, minor lapses in housekeeping responsiveness and room maintenance have been mentioned.
The hotel’s spa and fitness facilities, including a gym, Jacuzzi, sauna and steam room, are highly regarded, contributing to a relaxing and enjoyable stay. The rooftop pool receives special appreciation for its cleanliness, warm temperature and stunning views, although occasional crowding and maintenance closures have been noted.
Parking is plentiful, convenient and secure with both underground and covered options available, making it an easy experience for guests.
Families find Ayla Grand Hotel particularly welcoming with well-maintained play areas for children, spacious suites and a staff that is attentive to the needs of both adults and children. Despite occasional critiques about the absence of beds for toddlers, the hotel's family-friendly atmosphere is widely praised.
Overall, Ayla Grand Hotel offers an excellent combination of prime location, quality dining, spacious and clean accommodations, attentive staff and top-notch amenities, making it a highly recommended option for visitors to Al Ain.
Hotel with Swimming Pool
The hotel boasts an array of impressive amenities, prominently featuring its well-appreciated pool facilities. Visitors frequently highlight the rooftop pool as a standout feature, offering not just leisure but stunning views.
Heated Pool Rooftop Pool Children's Pool Outdoor Pool
Accessible Hotel
Ayla Grand Hotel is part of a hotel group that emphasizes easy reach and has staff trained to care for guests with special needs. It provides an accessible route from the hotel entrance to accessible guest rooms and offers evacuation wheelchairs.
5-Star Hotel
Ayla Grand Hotel provides modern accommodations with a range of amenities suitable for both leisure and business travelers. Its central location offers easy access to city attractions.
Hotel with Outdoor Pool
The hotel has a rooftop swimming pool, offering panoramic views of Al Ain. The pool area includes a restaurant and lounge, creating a luxurious and relaxing environment.
Luxury Hotel
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
Hotel with Gym
Hotel with Children's Pool
Hotel with Rooftop Pool
Hotel with Heated Pool
Guest Reviews
Ayla Grand Hotel boasts a prime location in the heart of Al Ain city, offering guests unparalleled convenience and access to key attractions. Situated directly across from the expansive Al Ain Mall, guests enjoy a plethora of shopping and dining options just a short walk away. The hotel is also close to other local attractions such as Al Ain Adventures and the Al Ain Zoo, making it an excellent base for exploring the city.
The area around the hotel is noted for its tranquility despite being in a vibrant city center, providing a peaceful stay with everything readily available. Guests have praised the ample parking facilities and easy accessibility to various amenities including a nearby mosque, supermarkets, banks and restaurants.
The hotel's central location ensures that it remains a popular choice for visitors looking to enjoy the city's offerings while staying in a clean, comfortable and well-appointed establishment. The proximity to public transport and key city sites, combined with the friendly and helpful staff, further enhances the overall guest experience at Ayla Grand Hotel.
The breakfast experience at Ayla Grand Hotel is largely positive with many guests commenting on its enjoyable and diverse buffet offerings. The quality of the breakfast is described as high, featuring a rich variety of options that cater to international tastes. Guests appreciate the wide selection of pastries, sweets, cakes and savory dishes, making it suitable for both vegetarians and those preferring more traditional breakfast items. Freshly made-to-order eggs and the overall balance of sweet and savory options have also been noted.
However, some aspects of the service at the breakfast restaurant could be improved. There are comments about the need for more staff to better serve guests, as well as occasional delays in getting coffee or hot beverages. A few reviews mention specific issues like incomplete orders or a lack of prompt service.
While the breakfast is generally considered delicious and fitting for various tastes, there are some who feel the variety could be expanded, especially considering it is a five-star hotel. The pricing of the breakfast received mixed reviews with some finding it a bit expensive for the level of service.
Despite some critical feedback, the overall sentiment is that the breakfast at Ayla Grand Hotel is a highlight, offering a pleasant start to the day with its diverse and high-quality selections.
The Ayla Grand Hotel offers a memorable dining experience, particularly highlighted by its extensive dinner buffet. Many guests describe the buffet as a gourmet haven, filled with delicious and varied options. The food quality stands out with some reviewers noting it was superior to both other hotels and several restaurants they've visited. The restaurant's overall cuisine has been praised as outstanding and dishes served during dinner are characterized as very tasty and enjoyable.
Breakfast and dinner are often served buffet-style, maintaining a high standard and offering a rich selection that includes international dishes, although some noted a predominance of Arabic cuisine, which was not always to everyone's preference. Despite a few comments about unclean tables and menu repetition, the restaurant generally receives high marks for the quality of its offerings.
Prices at the hotel restaurant can be on the higher side, but many guests believe the dinner is good value for the money spent. Service during dinner is often noted as fine, adding to the positive dining experience. While a couple of guests mentioned billing issues at Nara restaurant, the majority of guests found the food there to be good. Besides dinner, other food offerings at the hotel, including items from the cafe, have also been appreciated for their taste.
Set in a prime location near Al Ain Mall, Ayla Grand Hotel offers guests a comfortable and luxurious experience with its exceptionally spacious rooms and modern amenities. Visitors consistently praise the generously sized rooms and suites, which are both clean and well-appointed. Rooms are described as very clean, cozy and comfortable with many guests noting the spaciousness and thoughtful interior layout that includes large bathrooms and ample space for relaxation.
The views from the rooftop are beautiful, adding an extra touch of charm to the stay. The hotel features a heated swimming pool and a large fitness area, making it easy for guests to unwind and stay active. Although some found the rooms a bit small or experienced minor issues like an occasional bad smell or dusty areas, these were not significant enough to overshadow the overall positive experience.
The hotel staff are frequently mentioned for their friendliness and helpfulness, contributing to a pleasant stay. Flexibility with check-in and check-out times is another appreciated convenience. In terms of special mentions, the junior suites and family suites provide plenty of space even for larger groups. Modern amenities like efficient air conditioning, good quality TV and reliable Wi-Fi further enhance the comfort level.
Overall, Ayla Grand Hotel stands out for its cleanliness, spacious accommodations and excellent service, making it a highly recommended option for visitors seeking a tranquil yet centrally located place to stay in Al Ain.
Ayla Grand Hotel offers a varied experience when it comes to its bedding. Many guests have praised the hotel for its large and highly comfortable beds, often describing them as big, comfortable and even giant. Cleanliness of the bedding was also highlighted positively with several reviews noting clean and well-kept beds and pillows.
However, some guests faced issues, particularly with twin bed rooms, which were described as narrow and uncomfortable. Cleanliness was a concern in a few instances with some guests mentioning dirty bedsheets and unpleasant odors in the pillows and bed.
Overall, while the hotel scores well for its comfortable and spacious beds, it seems that attention to cleanliness and room layout, particularly for twin beds, could enhance the guest experience further.
Ayla Grand Hotel maintains a strong reputation for cleanliness, consistently noted by guests as an outstanding feature. Many reviews emphasized the immaculate condition of rooms and common areas, describing the hotel as very clean, comfy and well-maintained. Guests appreciated the clean, spacious rooms and found the hotel to be a clean, quiet retreat. The establishment's location contributes to its appeal, being close to Al Ain Mall and other lively areas while maintaining a serene environment.
The attention to cleanliness extends to various facets of the hotel, from well-sanitized rooms to organized, clean facilities. Several reviews highlighted the hotel's modern design and comfortable amenities, reinforcing the overall positive impression. The staff’s friendly demeanor and efficient room service also received commendations, further enhancing the experience.
However, a few critiques mentioned issues like less-thorough bathroom cleaning and occasional lapses in housekeeping responsiveness. Despite these isolated comments, the general consensus consistently praised the cleanliness and upkeep of Ayla Grand Hotel, making it a favorable choice for guests seeking a neat and orderly accommodation.
The reviews for Ayla Grand Hotel convey a remarkably positive impression of the hotel's staff. Guests frequently highlight the friendliness, attentiveness and professionalism of the team, emphasizing how welcoming and helpful they are. The reception staff, in particular, receive numerous commendations for their efficiency and supportive attitudes. Specific members such as Mr. Sa'id, Ms. Fatima and Mr. Ahmed are often mentioned for their exceptional service and polite demeanor.
The hotel's employees are described as very accommodating, respectful and courteous, ensuring a pleasant interaction with guests. The restaurant staff and room service team also receive praise for their excellent treatment and quick, efficient service. However, there are occasional mentions of less than satisfactory experiences, such as slow receptionists and poor in-room dining service, but these are relatively rare compared to the overwhelmingly positive feedback.
Overall, the hotel's staff is portrayed as a significant strength, contributing greatly to the guests' satisfaction and enhancing their overall experience at Ayla Grand Hotel.
The Wi-Fi at Ayla Grand Hotel receives mixed reviews from guests. Many commend the Wi-Fi for being strong and stable, noting that it works well and provides a good internet experience. However, there are several mentions of weak and slow internet connections with some guests experiencing difficulties in connecting their devices. Although the overall feedback acknowledges the good aspects, there is a clear indication that improvements are needed in terms of internet speed and consistency to enhance the overall guest experience.
Ayla Grand Hotel features a well-regarded spa that impresses guests with its wide array of amenities. The spa area is spacious and includes everything one might need for a relaxing experience, such as a Jacuzzi, sauna, steam room and hammam. Noted for its cleanliness and well-maintained condition, the spa service stands out for its excellence and relaxing atmosphere.
Additionally, the hotel's gym and pool services are highlighted as excellent with complimentary access to a spacious gym, Jacuzzi, sauna and steam room. Guests particularly enjoy the transient-style pool and the massages available at the spa come highly recommended. Overall, the spa and fitness facilities at Ayla Grand Hotel contribute significantly to a pleasant stay.
The Ayla Grand Hotel features an array of fitness amenities that cater to the needs of wellness enthusiasts. The gym area is notably spacious, providing ample room for a comfortable workout. Guests frequently commend the facility for its diverse and modern equipment, making for an efficient fitness routine. The overall cleanliness and organization of the gym are also highlighted as positive aspects, contributing to a pleasant workout experience. Additionally, there are coaches available to offer advice, which adds a personalized touch to the fitness services.
Alongside the gym, the hotel offers other well-maintained facilities such as a swimming pool, jacuzzi, sauna and steam room, all of which are appreciated by guests seeking relaxation and rejuvenation. The peaceful atmosphere of the place further enhances the overall wellness experience.
However, some reviewers have mentioned that the gym equipment could benefit from updates and a few noted instances where the gym's location on the upper floor led to disturbances. Despite these minor drawbacks, the gym and its associated amenities remain a strong feature of the Ayla Grand Hotel, appealing to those who prioritize fitness and relaxation during their stay.
Ayla Grand Hotel boasts an array of impressive amenities, prominently featuring its well-appreciated pool facilities. Visitors frequently highlight the rooftop pool as a standout feature, offering not just leisure but stunning views. The pool is noted for its cleanliness and maintenance with many guests appreciating its warm and pleasant temperature, ideal for a relaxing swim. The poolside café, alongside helpful staff, further enhances the poolside experience. The pool area, including the surrounding amenities like the gym, sauna and steam room, adds to the hotel's overall appeal. However, there were occasional mentions of crowded conditions and maintenance closures. For those seeking a comfortable and scenic swim, Ayla Grand Hotel's rooftop pool stands out as a highlight.
The Ayla Grand Hotel boasts an array of convenient parking options that generally impress guests. The facility provides easy access to parking spaces, including ample and comfortable covered spots in a multi-level underground garage. Guests particularly appreciate the availability of free parking, which is both abundant and secure with some spaces situated right outside the hotel.
The underground parking options are notable, catering well even to larger SUVs, ensuring safety and shielding vehicles from the elements. The hotel’s parking facilities are frequently highlighted as excellent and accessible with plenty of spaces available even during busy times. Despite some minor concerns about the lack of valet service and the process of registering upon entry, the overall feedback points to a hassle-free and positive parking experience for visitors. The proximity to the city center adds another layer of convenience for those looking to explore the area with ease.
Ayla Grand Hotel receives high praise from guests for its excellent amenities and family-friendly environment. The hotel offers superb gym and pool services, which include a swimming pool, sauna and steam room, appreciated by many families. The well-maintained play area for small children is particularly noted as a great feature for those traveling with young ones.
Guests commend the hotel staff for their accommodating and welcoming nature with special mentions of the receptionist named Fatima, who is highlighted for her kindness and willingness to assist both adults and children. The hotel's dedication to family comfort is evident with spacious and well-furnished suites designed to cater to families, though some reviews noted the occasional absence of beds for toddlers.
Overall, the Ayla Grand Hotel is lauded as an excellent choice for a family stay. Its relaxed, family-friendly atmosphere, along with various facilities and services tailored for family needs, make it a popular destination among guests traveling with children.
Ayla Grand Hotel boasts many of the defining features one would anticipate from a five-star establishment. The rooms are first-rate, designed for comfort and luxury, blending modern amenities with cultural elements that provide a unique experience. Guests who appreciate a well-appointed space will likely feel satisfied.
However, some areas fall short of the five-star expectations. The breakfast offerings have been noted as not meeting the five-star standard, which may be a disappointment for those expecting a gourmet start to their day. Practical inconveniences, such as the lack of USB ports in rooms and charges for extra utensils, come across as atypical for a hotel of this purported caliber. Room service has also been denied in certain instances, an unexpected limitation that detracts from the experience.
While the hotel has many qualities akin to a five-star rating and indeed markets itself as such, not all aspects consistently meet the mark. Travelers seeking a flawless five-star experience may need to temper their expectations accordingly.
Ayla Grand Hotel features a rooftop pool that is a highlight for guests. Known for its stunning city views, this pool offers a fantastic vantage point over Al Ain. Visitors appreciate the excellent facilities and sweeping vistas from the rooftop terrace. Descriptions of the pool frequently include terms like wonderful, fantastic and good, indicating a high level of satisfaction among guests.
Ayla Grand Hotel stands out as one of the most luxurious and modern hotels in Al Ain city. Guests have praised the hotel's interior design, highlighting its luxurious and modern aesthetic. The rooms are described as spacious, comfortable and very clean, meeting high luxury standards. The hotel provides a fully serviced experience and is regarded as upscale and very quiet, offering exclusivity and a special atmosphere. Additionally, the suites are noted for being very luxurious and well-equipped. Despite the high standards, the hotel maintains affordable prices, making it an attractive option for those seeking luxury without breaking the bank.
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Location
The area around the hotel is noted for its tranquility despite being in a vibrant city center, providing a peaceful stay with everything readily available. Guests have praised the ample parking facilities and easy accessibility to various amenities including a nearby mosque, supermarkets, banks and restaurants.
The hotel's central location ensures that it remains a popular choice for visitors looking to enjoy the city's offerings while staying in a clean, comfortable and well-appointed establishment. The proximity to public transport and key city sites, combined with the friendly and helpful staff, further enhances the overall guest experience at Ayla Grand Hotel.
Breakfast
However, some aspects of the service at the breakfast restaurant could be improved. There are comments about the need for more staff to better serve guests, as well as occasional delays in getting coffee or hot beverages. A few reviews mention specific issues like incomplete orders or a lack of prompt service.
While the breakfast is generally considered delicious and fitting for various tastes, there are some who feel the variety could be expanded, especially considering it is a five-star hotel. The pricing of the breakfast received mixed reviews with some finding it a bit expensive for the level of service.
Despite some critical feedback, the overall sentiment is that the breakfast at Ayla Grand Hotel is a highlight, offering a pleasant start to the day with its diverse and high-quality selections.
Dinner
Breakfast and dinner are often served buffet-style, maintaining a high standard and offering a rich selection that includes international dishes, although some noted a predominance of Arabic cuisine, which was not always to everyone's preference. Despite a few comments about unclean tables and menu repetition, the restaurant generally receives high marks for the quality of its offerings.
Prices at the hotel restaurant can be on the higher side, but many guests believe the dinner is good value for the money spent. Service during dinner is often noted as fine, adding to the positive dining experience. While a couple of guests mentioned billing issues at Nara restaurant, the majority of guests found the food there to be good. Besides dinner, other food offerings at the hotel, including items from the cafe, have also been appreciated for their taste.
Rooms
The views from the rooftop are beautiful, adding an extra touch of charm to the stay. The hotel features a heated swimming pool and a large fitness area, making it easy for guests to unwind and stay active. Although some found the rooms a bit small or experienced minor issues like an occasional bad smell or dusty areas, these were not significant enough to overshadow the overall positive experience.
The hotel staff are frequently mentioned for their friendliness and helpfulness, contributing to a pleasant stay. Flexibility with check-in and check-out times is another appreciated convenience. In terms of special mentions, the junior suites and family suites provide plenty of space even for larger groups. Modern amenities like efficient air conditioning, good quality TV and reliable Wi-Fi further enhance the comfort level.
Overall, Ayla Grand Hotel stands out for its cleanliness, spacious accommodations and excellent service, making it a highly recommended option for visitors seeking a tranquil yet centrally located place to stay in Al Ain.
Beds
However, some guests faced issues, particularly with twin bed rooms, which were described as narrow and uncomfortable. Cleanliness was a concern in a few instances with some guests mentioning dirty bedsheets and unpleasant odors in the pillows and bed.
Overall, while the hotel scores well for its comfortable and spacious beds, it seems that attention to cleanliness and room layout, particularly for twin beds, could enhance the guest experience further.
Cleanliness
The attention to cleanliness extends to various facets of the hotel, from well-sanitized rooms to organized, clean facilities. Several reviews highlighted the hotel's modern design and comfortable amenities, reinforcing the overall positive impression. The staff’s friendly demeanor and efficient room service also received commendations, further enhancing the experience.
However, a few critiques mentioned issues like less-thorough bathroom cleaning and occasional lapses in housekeeping responsiveness. Despite these isolated comments, the general consensus consistently praised the cleanliness and upkeep of Ayla Grand Hotel, making it a favorable choice for guests seeking a neat and orderly accommodation.
Staff
The hotel's employees are described as very accommodating, respectful and courteous, ensuring a pleasant interaction with guests. The restaurant staff and room service team also receive praise for their excellent treatment and quick, efficient service. However, there are occasional mentions of less than satisfactory experiences, such as slow receptionists and poor in-room dining service, but these are relatively rare compared to the overwhelmingly positive feedback.
Overall, the hotel's staff is portrayed as a significant strength, contributing greatly to the guests' satisfaction and enhancing their overall experience at Ayla Grand Hotel.
Wi-Fi
Spa
Additionally, the hotel's gym and pool services are highlighted as excellent with complimentary access to a spacious gym, Jacuzzi, sauna and steam room. Guests particularly enjoy the transient-style pool and the massages available at the spa come highly recommended. Overall, the spa and fitness facilities at Ayla Grand Hotel contribute significantly to a pleasant stay.
Gym
Alongside the gym, the hotel offers other well-maintained facilities such as a swimming pool, jacuzzi, sauna and steam room, all of which are appreciated by guests seeking relaxation and rejuvenation. The peaceful atmosphere of the place further enhances the overall wellness experience.
However, some reviewers have mentioned that the gym equipment could benefit from updates and a few noted instances where the gym's location on the upper floor led to disturbances. Despite these minor drawbacks, the gym and its associated amenities remain a strong feature of the Ayla Grand Hotel, appealing to those who prioritize fitness and relaxation during their stay.
Pool
Parking
The underground parking options are notable, catering well even to larger SUVs, ensuring safety and shielding vehicles from the elements. The hotel’s parking facilities are frequently highlighted as excellent and accessible with plenty of spaces available even during busy times. Despite some minor concerns about the lack of valet service and the process of registering upon entry, the overall feedback points to a hassle-free and positive parking experience for visitors. The proximity to the city center adds another layer of convenience for those looking to explore the area with ease.
Family
Guests commend the hotel staff for their accommodating and welcoming nature with special mentions of the receptionist named Fatima, who is highlighted for her kindness and willingness to assist both adults and children. The hotel's dedication to family comfort is evident with spacious and well-furnished suites designed to cater to families, though some reviews noted the occasional absence of beds for toddlers.
Overall, the Ayla Grand Hotel is lauded as an excellent choice for a family stay. Its relaxed, family-friendly atmosphere, along with various facilities and services tailored for family needs, make it a popular destination among guests traveling with children.
5 Star
However, some areas fall short of the five-star expectations. The breakfast offerings have been noted as not meeting the five-star standard, which may be a disappointment for those expecting a gourmet start to their day. Practical inconveniences, such as the lack of USB ports in rooms and charges for extra utensils, come across as atypical for a hotel of this purported caliber. Room service has also been denied in certain instances, an unexpected limitation that detracts from the experience.
While the hotel has many qualities akin to a five-star rating and indeed markets itself as such, not all aspects consistently meet the mark. Travelers seeking a flawless five-star experience may need to temper their expectations accordingly.
Rooftop Pool
Luxury
Yes, Ayla Grand Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Children's Pool, Rooftop Pool, Outdoor Pool.
Yes, a spa is available at Ayla Grand Hotel.
No, Ayla Grand Hotel doesn't allow dogs.
Yes, parking facilities are available at Ayla Grand Hotel.
Yes, Ayla Grand Hotel has a gym.
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