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Summary of reviewsThe Al-Fakhamah Hotel Apartments - Families Only is widely praised for its family-friendly conveniences and exceptional service. Conveniently located near essential services, major highways and prominent landmarks like Al Rashid Mall and Dhahran Mall, the guests find the location particularly suitable for exploring the area. The accessibility to supermarkets, parking facilities and a nearby mosque further enhance the hotel's appeal. The staff and cleanliness also garner positive feedback, solidifying the favorable impression of the location.
Guests commend the spacious and comfortable accommodations, which are ideal for families. The apartments, clean and fully furnished, offer good ventilation and efficient air conditioning, promoting a pleasant stay. Many units feature multiple bedrooms and bathrooms, adding to the convenience, while the fast room cleaning service and clean linens are also highly appreciated. Despite minor issues such as narrow rooms or outdated living room furniture, the overall feedback underscores the apartments' affordability, cleanliness and functionality.
Cleanliness remains a strong suit of Al-Fakhamah Hotel Apartments with many guests noting the super clean and well-maintained facilities. The pleasant smells, new carpets and overall tidy environment contribute to a positive experience. Although there are some areas for improvement, such as furniture updates and addressing isolated issues like black stains on blankets, the majority of guests are satisfied with the level of cleanliness provided.
The staff at Al-Fakhamah Hotel Apartments receive high praise for their friendliness, respectfulness and exceptional service. Highlights include commendable behavior from specific staff members, such as the Egyptian gentleman and receptionist named Ahmed, as well as consistently polite and helpful reception staff. The excellent customer service, combined with the hotel's other strengths, ensures that guests feel well taken care of during their stay. Overall, Al-Fakhamah Hotel Apartments emerges as a highly recommended option for families seeking comfortable and well-located accommodations. Show more
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Categories
Small Aparthotel
These apartments offer a family-friendly and cozy atmosphere with spacious accommodations. It provides a comfortable and private setting for families seeking a relaxing stay.
Accessible Aparthotel
3-Star Aparthotel
Room Types
Three-Bedroom ApartmentGuests will have a special experience as the apartment provides a fireplace. This spacious apartment consists of 1 living room, 3 separate bedrooms and 1 bathroom with a shower and bathrobes. Guests will find a stovetop, a refrigerator, kitchenware and an oven in the kitchen. The apartment also offers a barbecue. This air-conditioned apartment comprises a dining area, a flat-screen TV with cable channels a washing machine and a patio. The unit offers 6 beds.
Two-Bedroom ApartmentThis apartment provides a fireplace. This spacious apartment comprises 1 living room, 2 separate bedrooms and 1 bathroom with a shower and bathrobes. Guests will find a stovetop, a refrigerator, kitchenware and an oven in the fully equipped kitchen. The apartment also provides guests with a barbecue. This air-conditioned apartment consists of a dining area, a flat-screen TV with cable channels a washing machine and a patio. The unit offers 4 beds.
Family StudioThis air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bidet. The suite's kitchen is available for cooking and storing food. This suite offers soundproof walls and a flat-screen TV. The unit has 2 beds.
About Al-Fakhamah Hotel Apartments - Families Only
License: 50010098
Guest Reviews
8.0
Very Good
Location
The Al-Fakhamah Hotel Apartments - Families Only boasts a highly praised location that is convenient and easy to access. Guests appreciate its proximity to essential services such as supermarkets, including Nesto and significant landmarks such as Al Rashid Mall, Dhahran Mall and the Ahli Hospital. The apartments are strategically located near major highways, making it an excellent base for exploring the area's key attractions. Families find the location particularly suitable, enjoying the nearby markets, parking facilities and the mosque right across the street. Despite minor mentions of discrepancies on Google Maps, the overall feedback highlights the site's convenience and the abundance of nearby amenities. The staff and cleanliness of the hotel also receive positive mentions, contributing to the overall favorable impression of the location.
Rooms
Al-Fakhamah Hotel Apartments - Families Only offers comfortable and spacious accommodations that are well-suited for families. Guests often highlight the large and clean apartments with some units featuring three bedrooms, a living room and three bathrooms. Each bedroom conveniently includes its own bathroom, which many visitors appreciate. The apartments are also fully furnished with good ventilation and efficient air conditioning, ensuring a pleasant stay.
The hotel's commitment to cleanliness is frequently noted with clean linens and fast room cleaning service being well-regarded. The spaciousness of the apartments stands out, providing ample room for families to relax and enjoy their stay. Additionally, the functional living room and kitchen add to the overall convenience and comfort.
While most experiences are positive, a few guests mentioned that some rooms can be narrow and the living room furniture could benefit from updates due to its condition. Despite this, the overall feedback emphasizes the affordability, cleanliness and suitability of the spacious apartments for family stays.
Cleanliness
Al-Fakhamah Hotel Apartments - Families Only is generally well-received for its high standards of cleanliness. Guests frequently remark on the excellent cleanliness of the facilities, noting that the apartments are clean, quiet and exude pleasant smells. Many reviews praise the apartments for being super clean, comfortable and spacious with new and clean carpets contributing to the overall positive experience.
However, there are also mentions that the hotel could improve by renewing some of its furniture and bed covers, as well as addressing isolated issues such as black stains on blankets and an old musty smell in the bathrooms. While some guests feel the cleanliness could be improved in specific areas like bed sheets and bathrooms, the majority agree that the apartments excel in maintaining a clean environment, contributing significantly to a comfortable stay.
Staff
Al-Fakhamah Hotel Apartments - Families Only has garnered positive feedback from its guests, especially in regard to its staff. Guests frequently praise the friendliness and respectfulness of the personnel, highlighting the exceptional service provided by both the managerial team and on-site employees. An Egyptian gentleman and receptionist named Ahmed receive special mentions for their commendable behavior and cooperative nature.
The reception staff, in particular, stand out for their excellent manners with many reviews noting their politeness and helpfulness. The hotel's overall customer service is described as exceptional, making guests feel well-taken care of throughout their stay.
Other factors contributing to a positive guest experience include the availability of parking, the hotel's good location and the high standards of cleanliness maintained. Whether planning future visits or simply enjoying their stay, guests consistently point out the accommodating nature and excellent reception services at Al-Fakhamah Hotel Apartments.
No, Al-Fakhamah Hotel Apartments - Families Only doesn't have any pool.
No, a spa isn't available at Al-Fakhamah Hotel Apartments - Families Only.
No, Al-Fakhamah Hotel Apartments - Families Only doesn't allow dogs.
No, parking facilities aren't available at Al-Fakhamah Hotel Apartments - Families Only.
No, Al-Fakhamah Hotel Apartments - Families Only doesn't have a gym.