Al Khobar26.28966400,
50.18759900,
Al Aqrabiyah District, Makkah Al Mukarramah Street(Show on Map)
7.7
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsAl Jury Serviced Apartments in Al Khobar is widely praised for its strategic location, situated next to Al Rashid Mall and close to various city landmarks, restaurants, the corniche and essential services. Guests appreciate the central, walkable and peaceful neighborhood, adding to the overall convenience of their stay. This makes the hotel a preferred choice for shopping enthusiasts, families, business travelers and those attending training courses.
The breakfast experience at the hotel, while mixed, is generally favorable. Many guests find the breakfast to be good, delicious and practical, appreciating its variety and traditional options, especially given the competitive price of accommodation. However, some guests feel there could be improvements in variety and freshness.
The rooms at Al Jury Serviced Apartments are often lauded for their cleanliness and spaciousness. Guests enjoy the large, comfortable and well-lit rooms, which feature additional space in suites, including small kitchens and living rooms. The ambiance is typically quiet and restful, despite minor issues like outdated furniture, occasional maintenance problems and sound insulation concerns.
Cleanliness receives mixed reviews with many guests praising the hotel's tidy organized and refreshing environment. Nevertheless, some guests report areas needing improvement, including corridor cleanliness, tile maintenance, towel quality and carpet hygiene.
The hotel staff are highly praised for their friendliness, helpfulness and professionalism. Many guests commend specific team members for their exceptional service and courteous demeanor. Despite a few critical remarks about certain staff behaviors, the overall sentiment remains overwhelmingly positive, reflecting strong satisfaction with the hotel's hospitality.
However, the free wifi service at the hotel is frequently criticized. Numerous guests report weak signals, slow speeds and unreliable connections, indicating a significant area in need of improvement.
The beds and seating areas receive mixed feedback; while many find them comfortable and conducive to a restful sleep, others report discomfort due to mattress quality and bed size. Cleanliness concerns, such as spotted bed sheets and worn-out blankets, are also noted by some guests.
The hotel's luxury amenities and stylish accommodations contribute to an aesthetically pleasing and comfortable environment. With upscale toiletries, luxurious furniture and a classy reception area, Al Jury Serviced Apartments manages to create a pleasant retreat for its visitors, notwithstanding minor issues with furniture and bed comfort.
In summary, Al Jury Serviced Apartments in Al Khobar offers a convenient, comfortable and generally positive experience with standout aspects including location, spacious rooms and excellent staff service, though there are areas with room for improvement such as wifi connectivity, breakfast variety and the state of some furnishings. Show more
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Categories
Small Aparthotel
This residence offers a blend of hotel services and apartment-style living, providing a cozy and convenient stay. The suites are designed for comfort and extended stays.
Aparthotel for Honeymoon
Aparthotel with Parking
Accessible Aparthotel
Aparthotel with Gym
3-Star Aparthotel
Room Types
Deluxe King RoomOffering free toiletries, this double room includes a private bathroom with a shower, a bidet and slippers. The air-conditioned double room offers a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as city views. The unit has 1 bed.
Deluxe Junior SuiteBoasting a private entrance, this air-conditioned suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and a bidet. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The spacious suite features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.
Deluxe ApartmentThis spacious apartment comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned apartment includes a dining area, a flat-screen TV with satellite channels a private entrance and an outdoor dining area. The unit offers 3 beds.
Deluxe Twin RoomOffering free toiletries, this twin room includes a private bathroom with a shower, a bidet and slippers. The spacious twin room offers air conditioning, a private entrance, a minibar, a tea and coffee maker and a flat-screen TV with satellite channels. The unit has 2 beds.
About Al Jury Serviced Apartments
License: 10006503
Guest Reviews
7.7
Good
Location
Al Jury Serviced Apartments has garnered significant praise for its location, establishing itself as a prime choice for visitors to Al Khobar. The hotel is strategically positioned next to key city landmarks such as Al Rashid Mall, making it incredibly convenient for shopping enthusiasts. The central location ensures that everything is within close proximity, including a variety of restaurants, the corniche and various services such as pharmacies, laundries, mosques and grocery stores.
Guests consistently highlight the ease of access to the city's main attractions and the abundance of parking spaces available, adding to the overall convenience. The neighborhood is described as good and walkable, allowing visitors to explore nearby malls and other points of interest comfortably. The hotel's setting on a main street enhances accessibility, while also proving to be quiet and peaceful.
In addition to the advantageous location, the hotel boasts an excellent reception and high standards of cleanliness, making it an attractive and practical option for both short and extended stays. This location is especially suitable for family holidays, providing a seamless blend of leisure and convenience. Whether it’s for business, training courses or leisure, the hotel’s location and accessible amenities make it a standout choice for travelers seeking to experience Al Khobar effortlessly.
Breakfast
Al Jury Serviced Apartments offers a breakfast experience that has received mixed reviews from its guests. Many found the breakfast to be good, delicious and sometimes even excellent, praising its variety and traditional options. Guests appreciated the complimentary breakfast buffet and its inclusion in the competitive price of accommodation. The breakfast was often described as simple, modest, yet practical and sufficient for the needs of many travelers.
However, some guests noted areas needing improvement. They mentioned the lack of variety and freshness in the offerings with some describing it as repetitive and limited, occasionally not up to their expectations. The breakfast service also received critiques with a few guests finding it below standard and some expressing dissatisfaction with the limited selection, particularly the absence of typical items like jam or coffee.
Overall, while the breakfast at Al Jury Serviced Apartments meets the needs of many, there's room for improvement in variety and freshness to enhance the overall guest experience.
Rooms
Al Jury Serviced Apartments offers clean and spacious rooms that many guests appreciate. The rooms are often described as large, comfortable and well-lit, providing ample space for both relaxation and work. Cleanliness stands out as a positive aspect with many guests noting that the hotel maintains a tidy and organized environment. The furniture, while not modern, is generally in good condition, though some guests have mentioned the need for updates and replacements, such as the sofas and carpets.
Guests particularly enjoy the size of the rooms and the additional space provided by suites, which often include a small kitchen and living room. Upgrades to junior suites have been appreciated, highlighting that the hotel sometimes offers pleasant surprises. The overall ambiance is quiet and comfortable, contributing to a restful stay.
However, a few issues have been reported, such as unpleasant smells from carpets and bathrooms and occasional maintenance problems like defective room doors and inadequate bathroom facilities. Sound insulation seems to be lacking with noise from adjacent rooms and corridors carrying through. Also, some rooms have internal doors leading to adjacent rooms, which may affect privacy.
Despite these drawbacks, the general sentiment is positive with guests frequently mentioning the cleanliness and spaciousness as key highlights of their stay. The hotel's organization and the well-maintained condition of most rooms contribute to an overall pleasant experience.
Beds
Al Jury Serviced Apartments provides an array of bedding experiences with mixed feedback from guests. Many visitors found the beds and seating areas clean and comfortable, appreciating the cozy room environment. There are mentions of both the beds being comfortable and very comfortable, indicating that some guests had a restful sleep. However, a considerable number of reviews point out discomfort related to the beds, noting issues with the mattress and the size being too small for couples. Some guests highlighted concerns about bed cleanliness, including spotted bed sheets and dirty covers with isolated comments on bad smells. A few also remarked on loose bed edges and worn-out blankets that need replacing. Despite these mixed reviews, the presence of extra beds and a comfortable sofa were appreciated by some.
Cleanliness
Al Jury Serviced Apartments receives mixed feedback regarding its cleanliness. Guests often commend the hotel for its overall cleanliness, noting that the rooms are generally clean, spacious and feature a refreshing scent. The hotel itself is frequently described as clean organized, comfortable and quiet, contributing to a positive stay experience. Polite and respectful employees further enhance the satisfaction levels among visitors. Many reviews highlight excellent cleanliness, clean and comfortable beds and spotless bathrooms, which collectively make for a pleasant stay.
However, there are areas that require improvement. Some guests report issues such as dirty corridors, broken tiles, questionable towel cleanliness and ineffective room maintenance. Specific complaints about room cleanliness include inadequately cleaned carpets, presence of insects and cockroaches in the bathroom and rooms not being cleaned thoroughly or frequently enough. The hotel's cleanliness standards appear inconsistent with some guests noting improvements are necessary in housekeeping practices. Despite these concerns, the hotel still maintains a generally favorable reputation for cleanliness among its guests.
Staff
The staff at Al Jury Serviced Apartments generally receive high praise across numerous guest reviews. The majority of comments highlight the friendliness and helpful nature of the employees. Many point out the courteous and cooperative attitude of the staff, particularly emphasizing the reception team. Specific names such as Ashraf, Yami, Mohammed Rashid, Mustafa and Bassem Al-Aqeel are frequently mentioned for their exceptional service and welcoming demeanor. The staff's prompt response to requests, along with their respectful and polite behavior, are consistently commended.
Despite these positive remarks, there are occasional critical comments about some staff members displaying uncooperative or uncivilized behavior. Nonetheless, the overall sentiment about the staff remains overwhelmingly positive, noting their professionalism and dedication to guest service. Many guests express heartfelt thanks for the hospitality and excellent treatment they received, often mentioning the staff's flexibility and high level of understanding in their work. The reception staff, including personnel like Rahab and others, are appreciated for their quick and efficient service. Additionally, the management also receives accolades for being helpful and attentive. Despite a few negative comments, the general consensus reflects a high level of satisfaction with the staff at Al Jury Serviced Apartments.
Wi-Fi
The guest reviews for the wifi at Al Jury Serviced Apartments highlight several areas of concern. The coverage is generally described as poor with frequent mentions of weak signals and unreliable connections. Many guests noted that the internet speed is slow and sometimes cuts off for a few seconds, leading to a frustrating online experience. While one review mentioned that the internet is fast, this seems to be an exception rather than the norm. Overall, the wifi network at the hotel is perceived as weak and in need of significant improvement.
Luxury
Al Jury Serviced Apartments offers an aesthetically beautiful environment complemented by luxury amenities. Guests have highlighted the luxury toiletries, bed, towels and furniture as features that enhance the overall experience. The reception area is noted for its classy ambiance and the staff provides a refined level of service. Moreover, the hotel maintains a very clean and psychologically comfortable atmosphere, making it a pleasant retreat for visitors. While some reviews pointed out issues with furniture and bed comfort, the general impression remains one of upscale, stylish accommodations with a focus on luxury details.
No, Al Jury Serviced Apartments doesn't have any pool.
No, a spa isn't available at Al Jury Serviced Apartments.
No, Al Jury Serviced Apartments doesn't allow dogs.
Yes, parking facilities are available at Al Jury Serviced Apartments.