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Boudl Gardenia Resort

Al Khobar , Prince Hmoud Street, Near Saad Hospital (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsBoudl Gardenia Resort, located in the heart of Al Khobar, enjoys high praise for its convenient and accessible location, surrounded by various restaurants, cafes and supermarkets, including popular ones such as Danube and Al Tameemi. Its central position in the Al-Aqrabiyah neighborhood offers easy access to the seafront, malls like Dhahran Mall and Rashid Mall and several tourist attractions. The tranquil and clean environment coupled with on-site amenities like a swimming pool, ample parking and well-maintained apartments contribute to a peaceful retreat for families and solo travelers alike.

The resort's staff receives repeated accolades for their exceptional service. They are consistently described as helpful, friendly, polite and cooperative, which significantly enhances the guests' experience. The reception staff, in particular, stand out for their professionalism and responsiveness, receiving special mentions for their courteous service. This warm and inviting atmosphere is further complemented by the high morale and attentiveness of the cleaning crew, ensuring a pleasant stay for visitors.

While breakfast receives mixed reviews, it is generally considered good but limited in variety. Suggestions for a buffet format have been made to cater to broader tastes and preferences. Dinner options are similarly modest with room for improvement in terms of variety and a full-service restaurant to enhance the dining experience.

Rooms at the resort are spacious and comfortable, particularly appealing to families. They are kept clean and neat, though some guests have noted the need for updates in furniture and improved lighting. The sound insulation between rooms and maintenance of amenities like AC units and sockets occasionally fall short, yet the staff's quick response to issues helps mitigate these concerns.

The cleanliness of the resort is frequently commended; guests appreciate the well-maintained and tidy condition of both rooms and public areas. However, certain areas like bathrooms and the swimming pool sometimes require additional attention. The overall clean and fragrant atmosphere contributes to a comfortable and inviting stay.

The pool is a highlight for families, especially praised for its suitability for children and the presence of lifeguards, enhancing its safety. Nevertheless, maintenance issues such as water cleanliness and crowding need addressing to improve the overall pool experience.

Parking facilities offer a mix of secure and shaded spots, but the limited number of spaces can lead to congestion. Some guests face challenges finding parking, particularly during peak times.

Despite some drawbacks, Boudl Gardenia Resort stands out as a family-friendly destination with its spacious rooms, clean environment and exceptional staff service. Its prime location and relaxing atmosphere make it an attractive choice for a wholesome family vacation.
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Categories

Romantic Resort

Provides a resort-style experience with garden settings and recreational facilities. Its tranquil environment and family-friendly amenities offer a relaxing and intimate escape for couples.

Resort with Swimming Pool

This resort provides a relaxing pool area, perfect for families. Its family friendly environment makes it a great place for vacation.

Outdoor Pool

Resort with Outdoor Pool

Located in Al Khobar, this resort offers an outdoor pool set within a landscaped garden. Guests have praised the cleanliness and family-friendly nature of the pool area.

Resort for Honeymoon

Family Friendly Resort

Resort with Free Wi-Fi

Resort with Gym

Small Resort

Room Types

Suite Includes a separate seating area with plush sofas and a kitchen.

Two-Bedroom Suite Includes a separate seating area with plush sofas and a kitchen.

Studio The studio's kitchenette, which features a refrigerator and an electric kettle, is available for cooking and storing food. This air-conditioned studio includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit offers 1 bed.

Suite Featuring free toiletries, this suite includes a private bathroom with a shower, a bidet and a hairdryer. The suite's kitchenette, which has a refrigerator and an electric kettle, is available for cooking and storing food. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a minibar and a seating area. The unit has 1 bed.

About Boudl Gardenia Resort

License: 10007831

Guest Reviews

8.3

Very Good

Location

Situated in the heart of Al Khobar, Boudl Gardenia Resort offers an excellent location that scores high marks among visitors for its convenience and accessibility. Guests appreciate the proximity to a wide variety of restaurants, cafes and supermarkets, including the popular Danube and Al Tameemi supermarkets, as well as the delectable selections from nearby bakeries and pizza shops. The resort's central position in the Al-Aqrabiyah neighborhood makes it easy for guests to access the seafront, malls like Dhahran Mall and Rashid Mall and various tourist attractions.

The tranquil and clean environment enhances the overall appeal, making it a peaceful retreat for both families and solo travelers. The on-site amenities, including a swimming pool, parking spaces and spacious, well-maintained apartments, are consistently praised. The friendly, high-morale staff contributes to the welcoming atmosphere, further adding to the resort's charm. Boudl Gardenia Resort's harmonious blend of luxury, service and prime location in the city center ensures a cozy and satisfying stay for all its guests.

Breakfast

Boudl Gardenia Resort tends to evoke mixed feelings when it comes to breakfast. While some guests commend the breakfast as good and delicious, others seem underwhelmed. Many visitors suggest that the hotel could significantly benefit from providing a breakfast buffet, citing limited food options in the current menu-based offering. It seems the breakfast, although lovely and nice, lacks the variety to cater to different tastes and preferences. Some guests also hope to see breakfast included in the room price, as it was not part of their stay package. Overall, the breakfast, while praised for its taste, clearly has room for improvement in terms of variety and availability in a buffet format.

Dinner

Boudl Gardenia Resort offers a modest dining experience with a café and restaurant available to guests. However, the lack of a full-service restaurant and limited variety in lunch and dinner options leave some room for improvement in the culinary department. While the venue has potential, expanding the menu and perhaps adding another restaurant could significantly enhance the dining experience. Overall, dining at the resort could benefit from more variety and a more comprehensive service to better meet guest expectations.

Rooms

Boudl Gardenia Resort offers a mixed experience when it comes to its guest rooms. Positively, the rooms are often praised for their spaciousness and comfort, making for a pleasant stay, especially for families. They are generally clean and neat and many reviewers found the room sizes excellent and well-decorated. The suites and apartments stand out for their ample space, which is particularly appreciated by larger groups.

However, there are recurring issues that guests have highlighted. The furniture and televisions appear outdated and room renovations seem necessary in some areas to improve overall comfort. Another common concern is the poor lighting within the rooms, making them feel dark and gloomy. Many guests also noted noise problems, both from the pool area and the lack of sound insulation between rooms, which can be quite disruptive.

Room service and maintenance show inconsistency with some reports of slow service and malfunctioning amenities such as leaking AC units and non-functioning sockets. The cleanliness service, while generally good, sometimes falls short and requires specific requests to meet expectations. Moreover, issues with room cards and the need for charging them frequently added to the inconveniences faced by guests.

Despite these drawbacks, the resort ensures a comfortable atmosphere with clean public areas and friendly reception staff who are quick to respond. The location of the resort is also appreciated for its beauty and convenience, adding to the overall positive aspects of a stay at Boudl Gardenia Resort.

Beds

The beds at Boudl Gardenia Resort received mixed reviews from guests. Many found the beds to be very comfortable, contributing to a good night's sleep. Visitors often mentioned the clean rooms and overall nice property with comfy beds adding to the resort's appeal. Some guests, however, highlighted discomfort with the beds, describing them as weak, broken or old and creaky. Additionally, there were repeated concerns about the comfort of the pillows and the cleanliness of the bedding.

Guests reported a lack of availability for extra beds or pillows and noted that baby cots and children's beds were not provided even when requested. This was a significant downside for families with young children. There were also a few mentions of issues with air conditioning being directed towards the bed, adding to the discomfort for some.

In summary, while many guests had a positive experience with the beds at Boudl Gardenia Resort, the comfort and cleanliness varied and the lack of provisions for young children posed a challenge for families.

Cleanliness

Boudl Gardenia Resort stands out as a clean and welcoming destination, frequently praised for its overall cleanliness. Guests consistently highlight the excellent condition of the rooms, which are well-maintained and tidy. The general cleanliness of the resort extends to all areas, including facilities and public spaces, making it a comfortable environment for visitors.

The resort benefits from attentive housekeeping staff who ensure a neat and pleasant ambiance. Many reviewers specifically mention the clean, fragrant scent that permeates the corridors and rooms, adding to the comfortable stay. The spacious and clean apartments are another positive aspect, contributing to an enjoyable guest experience.

Despite the positive feedback on cleanliness, a few areas need attention. Some reviews point out issues with dirty bathrooms or furniture and the cleanliness of the swimming pool has been noted as needing improvement. Additionally, the cleaning service sometimes appears to be inconsistent with several guests mentioning the need for more regular room cleaning and improved bathroom upkeep.

Overall, the cleanliness at Boudl Gardenia Resort generally receives high marks, making it a recommended choice for those valuing a tidy and well-kept accommodation. The positive reviews on cleanliness, combined with friendly and helpful staff, create an inviting atmosphere, although there are minor areas that could benefit from further attention.

Staff

The reviews for Boudl Gardenia Resort consistently highlight the exceptional quality of the staff as a standout feature. Guests frequently describe the employees as helpful, friendly, polite and cooperative, emphasizing the warm and respectful treatment they received during their stay. The reception staff, in particular, are often commended for their professionalism, responsiveness and sophisticated demeanor. Specific staff members like Mr. Mohammed, Bashair, Hussein and Mahdi receive special mentions for their exceptional service and courteous behavior.

Visitors appreciate the readiness of the staff to attend to any issues promptly, enhancing the comfort and convenience of their stay. The overall cooperation and friendly nature of the team contribute positively to the resort's welcoming atmosphere, leaving guests with a very good impression. The cleanliness and efficient service provided by the cleaning crew, including the specifically praised Filipino team, further add to the satisfaction of the guests.

Numerous reviews also highlight the excellent hospitality and service provided by the resort staff, contributing to a pleasant and enjoyable experience. Guests express gratitude for the extra care taken to ensure their comfort, such as extending check-out times without additional charges and promptly addressing any disturbances.

Overall, the staff at Boudl Gardenia Resort are highly appreciated for their professionalism, attentiveness and the warm, friendly environment they create, significantly enhancing the overall guest experience.

Wi-Fi

At Boudl Gardenia Resort, guests have consistently reported issues with the Wi-Fi service throughout their stay. Numerous visitors mentioned that the internet connection was weak and the Wi-Fi signal was either slow or not working at all. While the resort does provide Wi-Fi in all rooms, the connectivity quality has been described as very poor and needing significant improvement. The weak and unreliable internet connection was a common concern, suggesting that the resort could benefit from enhancing its Wi-Fi service to meet guest expectations effectively.

Pool

The pool at Boudl Gardenia Resort garners mixed reviews, predominantly highlighting its appeal and usefulness for families and children. Many guests commend the pool, describing it as amazing, excellent and especially suitable with a proper depth for children. The availability of a lifeguard enhances safety and the pool's size and cleanliness are appreciated by some visitors. Its pleasant surroundings, such as the nearby palm trees and available seating, contribute to a relaxing atmosphere for family fun.

However, several reviews point out significant maintenance issues. Some guests noted that the pool water is often dirty with some complaining about an unpleasant odor. Concerns about water temperature, particularly for kids and overall cleanliness are frequently mentioned. The pool also gets crowded, particularly during special events, making it less enjoyable and raising noise levels. There's also feedback about the lack of towels and inconsistent pool hours.

Despite these maintenance concerns, the pool remains a highlight for those traveling with children, offering enjoyment and family-friendly activities. The constant presence of a lifeguard and the appeal of the surrounding area add to its positive points. The resort could benefit from addressing the cleanliness issues to fully capitalize on the pool's potential as a central feature for guests.

Parking

Boudl Gardenia Resort's parking situation has received mixed reviews from its guests. On the positive side, there are designated parking spaces within the resort that are guarded, ensuring the safety of vehicles. Some visitors appreciated the availability of sunshades for the parking spots and designated areas for residents.

However, the parking spaces are often described as limited and insufficient, especially compared to the number of guests visiting the resort. The limited capacity can lead to congestion, making it challenging to find a spot, particularly at night. There are mentions of parking lots filling up quickly and becoming overcrowded with some guests having to park in non-designated areas or face difficulty parking correctly. The lack of indoor parking spaces and the narrowness of the parking slots contribute to the overall parking scarcity, leading to occasional damage to parked cars.

In summary, while Boudl Gardenia Resort offers some security and shaded parking options, guests frequently encounter issues related to limited and crowded parking spaces.

Family

Boudl Gardenia Resort is consistently praised as one of the best family-friendly accommodations, offering a blend of comfort and enjoyable activities. The resort’s family-centric design is well-loved by visitors, making it a suitable destination for both small and large families. Noteworthy features include spacious rooms, cleanliness and a serene environment that guests find particularly appealing.

Children are considered in the amenities with a dedicated children’s pool supervised by a lifeguard, ensuring safety and fun. Although some guests mentioned the lack of special activities for kids, the general consensus is that the resort provides an enjoyable experience for younger members of the family. Families appreciate the close proximity to various services and the overall efficient organization within the resort.

The outdoor seating and well-maintained grounds contribute to a relaxing atmosphere where families can comfortably unwind. The staff at Boudl Gardenia Resort receive high marks for their helpfulness and courteous demeanor, enhancing the overall positive experience for guests.

Located in a prime area, the resort offers an exceptional location that many find highly convenient. This resort with its beautiful and calm setting, comes highly recommended for those seeking a wholesome family vacation.

Outdoor Pool

The outdoor pool at Boudl Gardenia Resort is a prominent feature and largely appreciated by families, particularly for its family-friendly environment. Many guests highlight that their children thoroughly enjoyed the pool and they noted the availability of activities organized during special occasions like Eid Al-Adha and National Day. The presence of a swimming coach and a rescue team at the pool adds to the sense of safety, which is further enhanced by a guard at the entrance gate.

While the pool receives praise for its suitability for kids and the joyful experiences it provides, there are mixed reviews regarding its cleanliness. Some guests had positive things to say about the pool being excellent and enjoyable, while others pointed out that it was very dirty and had an unpleasant odor. Therefore, maintaining consistent sanitation appears to be an area for improvement.

The pool is accessible at all times, uncovered and benefits from direct sunlight, although some guests mentioned the need for umbrellas and heating. The resort's services are conveniently located nearby, complementing the pleasant poolside experience. Overall, the pool is a key feature of Boudl Gardenia Resort, appreciated for its family-oriented amenities and potential for enjoyment, despite occasional concerns about cleanliness.

Romantic

Boudl Gardenia Resort exudes a romantic ambiance that is ideal for honeymooners and couples alike. Guests consistently praise the comfortable and beautiful setting, noting the spacious and clean rooms that add to the overall appeal. The resort is situated in a clean, beautiful area that is conveniently close to all major landmarks, enhancing its attractiveness for visitors. Quick and efficient service further elevates the experience at this tranquil location. While some guests pointed out that the bathrooms could use some updating, the atmosphere and surroundings overwhelmingly contribute to a romantic and serene getaway.

Yes, Boudl Gardenia Resort has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Boudl Gardenia Resort.

No, Boudl Gardenia Resort doesn't allow dogs.

No, parking facilities aren't available at Boudl Gardenia Resort.

Yes, Boudl Gardenia Resort has a gym.

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