City Suites
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Summary of reviewsCity Suites offers an enviable location near the Khobar Corniche, making it a prime choice for guests seeking proximity to the waterfront. Its close vicinity to supermarkets, restaurants and health facilities adds to its appeal. Guests especially appreciate the convenience of nearby parking and easy access to essential services, despite some challenges with parking space availability. The strategic placement near major tourist attractions and Rahmaniya Mall, coupled with quiet surroundings, makes it suitable for business and leisure travelers alike.
The spacious and clean rooms provide good value, especially for families and groups, thanks to larger suites with multiple bedrooms and sound insulation that ensures a quiet stay. However, there are noted issues with outdated and often broken furniture, poor ventilation and inconsistent cleanliness. Essential amenities like kitchen utensils and maintenance services need improvement to meet guest expectations fully. Despite these pitfalls, the overall accommodation offers a considerable amount of space and necessary features for a comfortable stay.
When it comes to cleanliness, the property receives mixed reviews. While some guests find the accommodation clean and family-friendly, others report issues such as dirty bathrooms, worn-out furniture, unclean linens and unpleasant odors, including smoke smells. Insect presence and poor housekeeping were also highlighted. The feedback indicates a need for better maintenance and more attentive cleaning services to enhance guest experiences.
The staff at City Suites generally receive positive feedback, especially the reception team, which is commended for their professional, helpful and friendly demeanor. While there have been instances of rudeness and lack of cooperation, these appear to be exceptions. The efficient and courteous service provided by the majority of the staff greatly contributes to a positive guest experience.
The WiFi service garners mixed reviews. Some guests praise the internet speed and reliability, while others encounter slow, inconsistent connections and weak coverage, especially in interior rooms. Despite these issues, many guests found the service adequate for their needs.
Onsite, free parking is a noted convenience, although the spaces are often narrow and difficult to navigate with the overall supply struggling to meet demand. The excessive crowding, influenced by a nearby clinic, may detract from the overall benefits for some guests.
Mixed feedback also extends to the beds, which are sometimes found clean and comfortable, but often reported as worn out, hard and sometimes unhygienic. The quick provision of extra beds is a plus, yet there remains a need for improved maintenance and replacement of outdated bedding essentials to ensure a more consistently pleasant stay.
Overall, City Suites offers a well-located and affordable option for travelers with significant strengths in its location, spacious accommodations and supportive staff. However, the property would benefit from addressing issues in cleanliness, maintenance and amenities to fully meet guest expectations.
The spacious and clean rooms provide good value, especially for families and groups, thanks to larger suites with multiple bedrooms and sound insulation that ensures a quiet stay. However, there are noted issues with outdated and often broken furniture, poor ventilation and inconsistent cleanliness. Essential amenities like kitchen utensils and maintenance services need improvement to meet guest expectations fully. Despite these pitfalls, the overall accommodation offers a considerable amount of space and necessary features for a comfortable stay.
When it comes to cleanliness, the property receives mixed reviews. While some guests find the accommodation clean and family-friendly, others report issues such as dirty bathrooms, worn-out furniture, unclean linens and unpleasant odors, including smoke smells. Insect presence and poor housekeeping were also highlighted. The feedback indicates a need for better maintenance and more attentive cleaning services to enhance guest experiences.
The staff at City Suites generally receive positive feedback, especially the reception team, which is commended for their professional, helpful and friendly demeanor. While there have been instances of rudeness and lack of cooperation, these appear to be exceptions. The efficient and courteous service provided by the majority of the staff greatly contributes to a positive guest experience.
The WiFi service garners mixed reviews. Some guests praise the internet speed and reliability, while others encounter slow, inconsistent connections and weak coverage, especially in interior rooms. Despite these issues, many guests found the service adequate for their needs.
Onsite, free parking is a noted convenience, although the spaces are often narrow and difficult to navigate with the overall supply struggling to meet demand. The excessive crowding, influenced by a nearby clinic, may detract from the overall benefits for some guests.
Mixed feedback also extends to the beds, which are sometimes found clean and comfortable, but often reported as worn out, hard and sometimes unhygienic. The quick provision of extra beds is a plus, yet there remains a need for improved maintenance and replacement of outdated bedding essentials to ensure a more consistently pleasant stay.
Overall, City Suites offers a well-located and affordable option for travelers with significant strengths in its location, spacious accommodations and supportive staff. However, the property would benefit from addressing issues in cleanliness, maintenance and amenities to fully meet guest expectations.
Aparthotel with Parking
Accessible Aparthotel
About City Suites
License: 10004920
Guest Reviews
Location
The hotel is strategically situated near major tourist attractions and the Rahmaniya Mall with essential amenities just a short walk away. Travelers mention the excellent website that provides detailed information about the vicinity, enhancing the overall experience. The quiet and peaceful surroundings further contribute to its charm, making it a suitable choice for families, despite some remarks pointing out areas less ideal for family stays.
The accommodations are described as large, clean and equipped with everything needed, offering great value, especially given the competitive pricing. Overall, City Suites stands out as a well-located and convenient option for both business and leisure travelers.
Rooms
However, several reviews indicate that the furniture is outdated and often broken with issues ranging from malfunctioning heaters, electrical faults and poor ventilation. There are frequent complaints about cleanliness with musty and smoky smells being prevalent, unclean linens and an overall mismatch between the images on booking sites and the reality of the rooms. Maintenance is a recurring concern as guests have reported broken fixtures, dim lighting and non-functional air conditioning.
Despite the generous room sizes, there are issues with small or inconvenient bathrooms and the absence of essential amenities like cleaning tools and kitchen utensils. Overall, while City Suites offers a spacious and quiet environment close to key locations, it is in dire need of renovation and better upkeep to meet travelers' expectations.
Beds
Cleanliness
Staff
However, a few reviews indicate inconsistencies in the staff’s behavior, mentioning instances of rudeness and a lack of cooperation from some employees. Despite these occasional negative experiences, the majority of guests find the staff to be polite, fast and generous, contributing positively to their stay. The service speed and interaction of the staff, especially at check-in, are generally regarded as excellent.
Overall, the staff at City Suites leaves a favorable impression, particularly the receptionists who are often highlighted for their excellent service and friendly attitude.
Wi-Fi
However, numerous guests encountered significant issues with the WiFi. Complaints include the internet being very slow, not working at all, or not reaching inside the apartments and interior rooms. Several visitors mentioned weak coverage, poor connection and limited network availability. Some even noted that the internet problems extended to cellular data due to low signal in the rooms.
Overall, while some guests had a satisfactory experience with the WiFi at City Suites, others found the internet service lacking and inconsistent.
Parking
One of the most recurrent issues highlighted is the lack of designated parking spaces. This absence results in a struggle to find an available spot, especially during peak times, as the lot tends to be crowded. Several guests pointed out that there is no guarantee of securing a parking space upon arrival, which can be a significant inconvenience. The problem is exacerbated by the limited number of parking spaces versus the demand from all tenants, including the crowding caused by a nearby clinic.
Despite these challenges, the availability of any form of parking is seen as a positive feature. However, guests should be prepared for potential difficulties and the likelihood of limited availability. For some, the congestion and tight spaces may detract from the overall convenience.
Accessible
No, City Suites doesn't have any pool.
No, a spa isn't available at City Suites.
No, City Suites doesn't allow dogs.
Yes, parking facilities are available at City Suites.
No, City Suites doesn't have a gym.
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