Grandeur East فخامة الشرق للشقق المخدومة
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Summary of reviewsGrandeur East فخامة الشرق للشقق المخدومة in Al Khobar receives commendations for its excellent location, offering convenient access to prominent attractions such as the bustling corniche, Al Rashid Mall and various dining establishments. The hotel's prime setting makes it an appealing choice for those looking to explore the area and enjoy nearby amenities.
The hotel offers spacious and family-friendly apartments, which many guests appreciate for their size and general cleanliness. Some suites have been nicely renovated, adding to the comfort and appeal. The fitness facilities, including separate men's and women's clubs, a massage center and a swimming pool, are particularly well-regarded with guests often praising the well-equipped gym.
Cleanliness at Grandeur East فخامة الشرق للشقق المخدومة draws mixed reviews. While several guests describe the hotel as clean and beautifully maintained, others have observed inconsistencies, such as slow cleaning services and issues with towel replacement. Some specific complaints include dirty rooms, worn-out furniture and discrepancies between advertised pictures and the actual condition of the rooms.
Staff interactions also vary with certain members receiving high praise for their helpfulness and respectful treatment. Specifically, the reception team, including individuals like Ayman, Hassani and Mr. Hassan, is often highlighted for positive interactions. However, some guests have encountered unapproachable and sometimes deceitful staff members, noting a focus on money collection over guest satisfaction.
Parking at the hotel sees mixed responses as well. While some guests find the parking sufficient, others criticize the limited and often full parking spaces, as well as the small size of both the parking lots and elevators, pointing to space constraints as a recurring issue.
Overall, Grandeur East فخامة الشرق للشقق المخدومة holds several appealing qualities such as an ideal location, spacious apartments and excellent fitness facilities, but it faces challenges in maintaining consistent cleanliness, service quality and adequate parking.
Categories
The hotel offers spacious and family-friendly apartments, which many guests appreciate for their size and general cleanliness. Some suites have been nicely renovated, adding to the comfort and appeal. The fitness facilities, including separate men's and women's clubs, a massage center and a swimming pool, are particularly well-regarded with guests often praising the well-equipped gym.
Cleanliness at Grandeur East فخامة الشرق للشقق المخدومة draws mixed reviews. While several guests describe the hotel as clean and beautifully maintained, others have observed inconsistencies, such as slow cleaning services and issues with towel replacement. Some specific complaints include dirty rooms, worn-out furniture and discrepancies between advertised pictures and the actual condition of the rooms.
Staff interactions also vary with certain members receiving high praise for their helpfulness and respectful treatment. Specifically, the reception team, including individuals like Ayman, Hassani and Mr. Hassan, is often highlighted for positive interactions. However, some guests have encountered unapproachable and sometimes deceitful staff members, noting a focus on money collection over guest satisfaction.
Parking at the hotel sees mixed responses as well. While some guests find the parking sufficient, others criticize the limited and often full parking spaces, as well as the small size of both the parking lots and elevators, pointing to space constraints as a recurring issue.
Overall, Grandeur East فخامة الشرق للشقق المخدومة holds several appealing qualities such as an ideal location, spacious apartments and excellent fitness facilities, but it faces challenges in maintaining consistent cleanliness, service quality and adequate parking.
Aparthotel for Honeymoon
Aparthotel with Swimming Pool
Outdoor Pool
Aparthotel with Free Wi-Fi
Aparthotel with Parking
Accessible Aparthotel
Aparthotel with Gym
3-Star Aparthotel
Aparthotel with Outdoor Pool
About Grandeur East فخامة الشرق للشقق المخدومة
License: 10008884
Guest Reviews
Location
Rooms
However, there are noticeable issues with maintenance and amenities. Certain guests have found that the rooms do not accurately reflect the pictures advertised. Common concerns include old and dirty furniture, lack of basic amenities like hair dryers and irons and weak lighting in some areas. Noise is also a significant problem, particularly for rooms facing the street and there appears to be insufficient sound insulation.
Cleanliness is inconsistent with some rooms falling short in terms of bed sheet hygiene and general upkeep. Moreover, there have been reports of insects in bathrooms and a lack of towels. The air conditioner timer and the condition of the TV have also been points of contention for some.
Guests have remarked on the helpful and welcoming reception staff, though the hotel seems to suffer from a lack of sufficient maintenance personnel to address issues promptly. Overall, while there are redeeming qualities such as spaciousness and potential for comfort, some improvements are needed in terms of cleanliness, furniture quality and soundproofing.
Cleanliness
However, there are significant concerns as well. Some guests have remarked that despite the overall cleanliness, regular cleaning is almost nonexistent and in some cases, cleaning services were slow or quite ordinary. Issues with the replacement of towels and miscommunication with the maintenance crew have also been mentioned. Furthermore, there have been specific complaints about the living room sofa being worn out, noise in the corridors and discrepancies between the pictures and the actual rooms. Some reports highlighted dirty rooms, disgusting floors and misleading pictures, which fell short of some guests' expectations.
In summary, while Grandeur East فخامة الشرق للشقق المخدومة has many merits in terms of cleanliness and space, it also faces challenges with maintaining consistent and thorough cleaning services.
Staff
Unfortunately, there are negative remarks as well with some guests finding certain staff members unapproachable, deceitful and more focused on money collection than guest satisfaction. Issues with replenishment in rooms and unfriendly attitudes were also mentioned, suggesting inconsistencies in service quality. The hotel does provide good amenities like a men's and women's fitness club and a café, which adds to the overall experience despite the differing opinions on staff behavior.
Gym
Parking
Yes, Grandeur East فخامة الشرق للشقق المخدومة has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Grandeur East فخامة الشرق للشقق المخدومة.
No, Grandeur East فخامة الشرق للشقق المخدومة doesn't allow dogs.
Yes, parking facilities are available at Grandeur East فخامة الشرق للشقق المخدومة.
Yes, Grandeur East فخامة الشرق للشقق المخدومة has a gym.
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