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HDB Al Khobar Resort & Spa

Al Khobar , King Fahad Road (Show on Map)

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Summary of reviewsHDB Al Khobar Resort & Spa enjoys a prime location directly on the sea, providing guests with easy access to a beautiful and spacious beachfront. The clear, clean waters and well-maintained beach are frequently highlighted by visitors, offering a serene escape from the city. Despite being situated away from the city center, the resort's proximity to Al Khobar city and key attractions ensures convenience and breathtaking coastal views.

Breakfast at the resort has room for improvement with many guests finding the offerings limited and lacking variety. However, some positive feedback includes good quality of specific items and the presence of a supervising chef. Dinner experiences are mixed; while certain dishes like the Crunchy Chicken Burger and BBQ Chicken Pizza receive praise, guests often criticize food quality, service and pricing.

The resort's rooms are praised for their cleanliness, elegance and spaciousness. Yet, there are consistent complaints about room size, maintenance issues and inadequate facilities like bathrooms and air conditioning. Cleanliness across the resort is generally high with well-maintained public areas and professional cleaning staff, though there are issues with insects and pool cleanliness.

The staff's hospitality is polarized with some members receiving high praise for their friendliness and professionalism while others face criticism for slow service and unprofessional behavior. Wi-Fi services are notably poor with frequent reports of lack of connectivity throughout the resort.

The spa and pool facilities also receive mixed reviews. The spa's massage services and some facilities are appreciated, but frequent closures and maintenance issues are problematic. The pools suffer from cleanliness and privacy issues, lack of safety measures and inadequate facilities.

The beach is a standout feature, described as beautiful, clean and spacious, ideal for family activities. However, its rocky sections and lack of sufficient seating and lifeguards pose challenges.

Overall, HDB Al Khobar Resort & Spa offers a picturesque and tranquil beachfront retreat, though it requires significant improvements in food services, room amenities, staff professionalism and facility management to fully meet guest expectations.
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Resort with Spa

Features a spa and health club for rejuvenation and relaxation. It also offers a private beach area, fitness center, and lush gardens.

Family Friendly Resort

This resort provides kid-friendly amenities such as an indoor swimming pool, babysitting services, a children's play area, a game room, and supervised kids' activities. It also features a beach, massage and spa services, and a fitness center.

Romantic Resort

This resort features a spa and luxurious accommodations, providing a relaxing and intimate experience. Its focus on wellness and tranquility makes it ideal for couples seeking a peaceful getaway.

Resort with Swimming Pool

The resort offers chalets and villas with private swimming pools. The private pools provide a secluded and relaxing experience for guests.

Indoor Pool Private Pool

Resort with Tennis Courts

Offers tennis courts combined with spa amenities, providing a relaxing and active getaway. The resort setting enhances the overall experience.

Resort with EV Charging Stations

This resort has EV charging stations, making it a convenient choice for electric vehicle owners. It also features a private beach area, fitness center, and garden.

Resort with Private Pool Rooms

Features villas with private pools and spa facilities, providing a relaxing and rejuvenating experience. It is ideal for those seeking a luxurious escape with wellness amenities.

Resort with Indoor Pool

This resort stands out with multiple indoor pools, including 3 indoor pools according to some sources. It also features an aqua park and is noted as being family-friendly with kid-friendly amenities.

Luxury Resort

Resort near The Beach

Business Resort

Accessible Resort

Resort with Gym

3-Star Resort

Room Types

Villa Featuring a private entrance, this air-conditioned villa comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath or a shower. Boasting a terrace with garden views, this villa also provides soundproof walls and a flat-screen TV. The unit offers 1 bed.

Two-Bedroom Villa Boasting a private entrance, this air-conditioned villa features 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and a hairdryer. Featuring a terrace with garden views, this villa also features soundproof walls and a flat-screen TV. The unit has 4 beds.

Villa Featuring a private entrance, this air-conditioned villa is comprised of 1 living room, 3 separate bedrooms and 2 bathrooms with a walk-in shower and a hairdryer. Boasting a terrace with sea views, this villa also offers soundproof walls and a flat-screen TV. The unit offers 6 beds.

Villa with Private Pool This villa's standout feature is the private pool. Boasting a private entrance, this air-conditioned villa includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath or a shower. Featuring a terrace with garden views, this villa also offers soundproof walls and a flat-screen TV. The unit has 1 bed.

Villa with Private Pool Guests will have a special experience as this villa provides a private pool. Boasting a private entrance, this air-conditioned villa includes 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and a hairdryer. Featuring a terrace with garden views, this villa also offers soundproof walls and a flat-screen TV. The unit has 3 beds.

One-Bedroom Chalet Featuring a private entrance, this air-conditioned chalet consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. Boasting a terrace with garden views, this chalet also provides soundproof walls and a flat-screen TV. The unit offers 1 bed.

About HDB Al Khobar Resort & Spa

License: 10009767

Guest Reviews

Location

HDB Al Khobar Resort & Spa boasts a prime location directly on the sea, providing guests with easy and beautiful beachfront access. With an exceptional and spacious beach area, the resort's tranquil setting makes it the perfect escape from the hustle and bustle of the city. The clear, clean waters and well-maintained beach are frequent highlights, ensuring a relaxing and enjoyable experience.

The resort is noted for its peaceful environment, making it an excellent choice for those looking to unwind and enjoy the natural beauty of Al Khobar. Although it is situated away from the city center and its amenities, the resort's proximity to Al Khobar city and key beachfront attractions offers convenience and breathtaking views. The location is particularly praised for being close to the sea with some villas offering direct sea views and designed for easy beach access.

Despite the distance from the city center and some essential services, the cleanliness and the exceptional site design of the resort compensate for these drawbacks. The unique and calming atmosphere paired with outdoor activities right on the beach ensures a memorable stay for guests seeking a serene coastal retreat.

Breakfast

While HDB Al Khobar Resort & Spa is renowned for its prime seaside location, room cleanliness and spacious accommodations, guest reviews highlight recurring concerns about the breakfast experience. Many guests found the breakfast offerings to be very limited and lacking in variety with some describing it as very ordinary or even below average. The buffet didn’t sufficiently cater to a broad range of tastes and was sometimes criticized for not being clean or hot enough.

Several reviews mentioned that the breakfast menu could benefit from more international options and improved food quality. There were also logistical issues noted, such as the buffet being available only on Fridays and Saturdays and confusion over whether breakfast was included in the booking cost. Some guests expressed frustration about being charged for breakfast despite it being advertised as included.

However, there were positive comments as well. Some guests found the breakfast to be good, varied and even described the bread as delicious. The presence of the chef overseeing the buffet was seen as a positive aspect, reflecting the attention to food quality. A few guests thought the breakfast, when available, was decent and reasonable in timing and cost.

Overall, while the breakfast at HDB Al Khobar Resort & Spa received some positive feedback, there is a considerable room for improvement in terms of variety, quality and clarity of service.

Dinner

The dinner experience at 'HDB Al Khobar Resort & Spa' has garnered mixed reviews from guests, focusing mostly on the restaurant's offerings and service. Positively, some guests noted that the food was good, particularly highlighting dishes like the Crunchy Chicken Burger and BBQ Chicken Pizza as delicious. The restaurant has been praised for fast service and a variety of dishes with some complimenting the reasonable prices and impressive views.

However, many reviews criticize the restaurant for its overall quality. Common complaints include excessive pricing, limited variety and poor food quality with some guests describing the food as oily, bad-smelling or even rotten. The service was also flagged as disappointing with remarks about uncooperative staff, lack of dining utensils and slow service. The restaurant's ambiance and offerings were deemed subpar compared to expectations with some suggesting a need for menu improvements and better food standards.

Overall, while there are a few commendations for the restaurant's fast service and decent food, the predominant feedback points to a need for significant enhancements in food quality, variety and service to meet guests' expectations.

Rooms

The rooms at HDB Al Khobar Resort & Spa receive mixed reviews from guests. On the positive side, some guests highlight that the rooms are clean, elegant and spacious with specific mentions of them being nice and well-maintained. The clean environment extends to the villas and chalets, which are praised for their practical designs and cleanliness upon delivery, earning the resort a five-star rating for cleaning from some visitors. The furniture in some rooms is described as beautiful, neat and comfortable, contributing to an overall pleasant stay for some. The serene and spacious atmosphere of the resort adds to the appeal.

However, several issues have been repeatedly noted. Numerous guests complained about small room sizes and the presence of only one bathroom in accommodations designed for multiple occupants, which often led to inconvenience. The bathrooms themselves require maintenance; common problems include bad smells, old or broken fixtures and insufficient cleaning. The cleanliness of the rooms varies greatly with reports of dirty conditions, old furniture and unclean items. Some guests mentioned that even after multiple requests, room service did not clean their rooms and basic amenities were sometimes missing or in poor condition.

Other common concerns include noisy air conditioning, lack of privacy due to transparent doors and insufficient lighting. Room service and overall service were described as inadequate with slow responses to maintenance and cleaning requests and a lack of essential room amenities like microwaves, dishwashers and kitchenettes. Moreover, guests have observed deteriorated furniture and maintenance issues, such as broken tiles and dysfunctional door locks.

In summary, while HDB Al Khobar Resort & Spa offers a clean and serene setting with some well-maintained and elegant rooms, significant improvements in room service, maintenance and basic amenities are needed to meet guest expectations fully.

Beds

HDB Al Khobar Resort & Spa presents an interesting mix of experiences when it comes to its beds. On one hand, some guests have noted that the beds are comfortable and clean, providing a decent level of sleeping comfort. A few positive mentions underscore the comfort of the beds, suggesting that the resort manages to deliver satisfactory bedding for certain rooms.

However, the majority of feedback leans towards dissatisfaction. Many reviewers found the beds to be uncomfortable with issues spanning old and worn-out mattresses, unclean bed sheets and even incidents of beds being filled with small insects. Several comments highlighted the lack of cleanliness, including bloodstains on bed sheets and bed quilts that were not as clean as expected, contributing to an overall uncomfortable sleeping experience for many guests.

Additionally, there were complaints about the unavailability and inadequate provision of extra bedding and the condition of bed linens with some bed sheets reported as old and ill-maintained. The presence of ants and dirt in some bedding only added to the concerns of cleanliness and comfort, detracting from the overall experience.

In essence, while the resort boasts beautiful beachfront views and cooperative staff, the bed quality appears inconsistent, warranting significant improvements in cleanliness and comfort for a more satisfying stay.

Cleanliness

HDB Al Khobar Resort & Spa frequently receives high praise for its cleanliness across a range of facilities. Visitors commonly note the cleanliness of the resort's villas, chalets and public areas, contributing to a comfortable and relaxing ambiance. The beautiful beaches and clean waters further enhance the guest experience with continuous cleaning evident throughout the resort.

The resort’s overall design and environment are appreciated for their beauty and organization. Guests often highlight the cleanliness of the beaches and pathways and the strong performance of the cleaning staff, who are regarded as professional and dedicated.

However, there are notable areas in need of improvement. Some reviews point out the presence of insects and a lack of regular pesticide spraying. Additionally, cleanliness in certain pools, particularly the private ones, has been criticized with reports of sand and dirty water.

There are also mentions of poor room and bathroom cleanliness with some guests encountering bad smells, dirty towels and remnants from previous occupants. Maintenance issues, such as an absence of cleaning tools, poorly maintained furniture and general negligence by supervisors, have been occasionally reported. Despite these issues, many find the staff to be helpful and professional, adding a positive touch to their stay.

While the resort excels in offering clean and visually pleasing environments, attention to detailed and consistent maintenance could elevate the guest experience further.

Staff

Despite the generally positive ambience and scenic beauty of the HDB Al Khobar Resort & Spa, reviews of the staff have been polarizing. Many guests appreciated the friendliness and cooperative nature of certain members, noting the professionalism of employees like Mr. Ibrahim and the exceptional, respectful treatment received from staff such as Mr. Rafiq, Mr. Meshari and Ms. Manal Al-Zahrani. Reception staff, specifically, were highlighted for being polite, courteous and efficient, contributing to smooth check-ins and check-outs. Some guests were especially thankful for specific employees' prompt and professional responses.

However, a significant number of reviews pointed to serious issues with the staff's behavior and professionalism. Reports of slow service, unresponsiveness and rude or harsh interactions were common. Guests frequently noted instances of unprofessional handling by the reception and security staff with some suggesting a need for improved training and management reorganization.

Cleanliness and service standards inside the villas were also criticized with guests mentioning the lack of cleaning staff and inadequate room service. The security staff faced particular scrutiny for their poor customer service and negative behavior toward guests.

In summary, while some staff members at HDB Al Khobar Resort & Spa received praise for their courteous and helpful demeanor, there is a marked inconsistency in service and professionalism, suggesting a need for significant improvements in management and training practices.

Wi-Fi

The HDB Al Khobar Resort & Spa has received mixed feedback from guests, particularly regarding its internet services. Many reviews reported a lack of Wi-Fi throughout the resort, including the villas, rooms and chalets. Some mentioned only limited Wi-Fi coverage in the reception area, but this did not suffice for most guests, especially those traveling for work. There were also comments about the weak signal and non-functional modem, indicating sporadic connectivity issues. While the resort offers a serene location, the absence of reliable internet appears to be a significant drawback for those who require constant online access. Overall, potential visitors should plan accordingly for an offline experience when staying at the resort.

Spa

The spa experience at HDB Al Khobar Resort & Spa has garnered mixed reviews from guests. On the positive side, some guests found the spa facilities and the massage services to be wonderful. There was particular praise for the employees associated with the massage services and the spa, showing appreciation for their professionalism and care.

However, several guests noted significant drawbacks. The spa facilities, including both the men's and women's sections, were frequently under maintenance or closed entirely, causing disappointment. There were also multiple mentions of the women's spa being dark, unstaffed even during working hours and needing considerable improvement. Concerns were raised about the cleanliness of the spa water and the limited availability of staff, such as only one hairdresser who was not always present.

Additionally, guests expressed frustration over the lack of availability and confirmation of spa services, such as women's massages. The physical activity options seemed scarce with guests suggesting the addition of activities like jet skis to enhance their experience.

Overall, while there were moments of satisfaction, many guests pointed out that the spa and health club facilities did not meet their expectations and required significant improvements.

Pool

The pool facilities at HDB Al Khobar Resort & Spa have received a diverse range of feedback from guests. While some guests found the swimming pool clean and enjoyed its charm, many reviews highlighted several areas for improvement. Common concerns included cleanliness issues with reports of dirty water, fungus and insect presence. Privacy was another major complaint, particularly with private pools that were described as being not truly private and barriers around them being insufficient. Guests also noted the lack of safety measures, such as the absence of lifeguards and proper lighting. Other critiques mentioned that the pools, especially the public ones, were far from the accommodation, often requiring the use of limited transportation options like a single golf cart. Furthermore, the pools were criticized for being cold, lacking necessary facilities like ladders and not having staff to oversee children's usage. Overall, while the resort offers the potential for a relaxing stay, significant improvements in pool management and amenities are needed.

Beach

The beach near HDB Al Khobar Resort & Spa receives high marks for its proximity and appealing aesthetics. Guests consistently praise the beach as very beautiful, clean and spacious, mentioning that it is ideal for family activities and walking or jogging along the shore. The beach views and the clean, clear sea add to the charm, making it a pleasant place for visitors. Various activities such as horse riding are available, enhancing the overall experience.

However, the beach does have its shortcomings. Many reviews note that the presence of sharp stones and rocky sections make it unsuitable for swimming. Broken beach chairs and lack of sufficient seating are recurring issues, impacting guest comfort. The beach can also become crowded and certain parts are reserved or leased, limiting access.

Despite the scenic appeal and cleanliness, the beach area lacks adequate services, including lifeguards and lighting at night, highlighting a need for better maintenance and facilities. The cleanliness of rooms adjacent to the beach varies with some guests pointing out poor maintenance.

In summary, while the beautiful and clean beach at HDB Al Khobar Resort & Spa garners appreciation for its natural beauty and family-friendly environment, improvements in facilities and maintenance services are necessary to ensure a more enjoyable visit.

Family

HDB Al Khobar Resort & Spa presents an ideal locale for families seeking a serene and enjoyable getaway. Featuring a family-friendly atmosphere, this resort offers a variety of activities and facilities tailored to the needs of children. Families can enjoy a great time at the beach and take advantage of the large, spacious rooms designed for comfort. The setup of the resort exudes a family-friendly vibe, further cemented by the cooperation of the reception staff and the outstanding service provided throughout the property.

The resort boasts a peaceful and beautiful environment that is safe for children with amenities such as a restaurant, water games, a 24-hour grocery store and various children’s games. Additionally, the presence of a well-organized atmosphere enhances the overall experience for families. Notable features include a family-friendly pool suitable for young children and multiple children's games, albeit with some reviews highlighting the need for more activities specifically designed for kids.

Despite the overarching positive feedback, some aspects mentioned could be seen as areas for improvement. There is a noted absence of children's play areas and an occasional shortfall in fulfilling specific child-related requests such as baby beds. Some reviews also pointed out issues with inappropriate behavior in front of children and a lack of comfort due to excessive noise and the presence of single young people on the beach.

The resort's cleanliness and overall atmosphere are commendable and it offers an enjoyable space for the entire family. The presence of food trucks and beautiful seating areas add to the charm of the resort. While there are a few critiques, HDB Al Khobar Resort & Spa maintains a strong reputation as a suitable and delightful family resort.

5 Star

HDB Al Khobar Resort & Spa has garnered diverse reviews regarding its five-star rating, facilities and services. The resort is often highlighted for its superb and exclusive stay with many guests praising the cleanliness, proximity to the beach and beautiful family spaces. The privacy inside the chalets is also appreciated by visitors.

While the design of the resort is noted as beautiful and the resort offers luxury and exceptional services, there are several areas where it falls short of a five-star standard. Concerns have been raised about the bathroom quality not matching five-star expectations and the overall experience not living up to five-star classification. Some guests feel that the resort is more deserving of a four-star rating due to missing luxurious options such as tennis courts and other facilities.

Room cleaning services have been criticized with reports of guests needing to request cleaning multiple times. Reception staff also require attention to improve the overall experience. Despite its high potential, the resort could improve its offerings to meet the true five-star benchmark.

In conclusion, while HDB Al Khobar Resort & Spa is a beautiful place that offers privacy and cleanliness, it needs to address certain issues regarding service and amenities to fully meet the expectations of a five-star resort.

Private Pool

HDB Al Khobar Resort & Spa offers chalets and villas with private swimming pools that appear to be a major attraction for guests seeking a secluded experience. However, these private pools have a mixed reception. While some guests appreciate the concept, noting features such as good pool conditions and the overall allure of a villa with its own pool, there are significant downsides.

Many reviews highlight a lack of true privacy as a major concern. The private pools are often described as only semi-private, being surrounded by sheer fabric that does not prevent onlookers from seeing through. This lack of seclusion is further exacerbated by the pools being uncovered and exposed to the street, making it easy for passersby to look in. Additionally, some guests pointed out the absence of pool lighting and sunbeds, adding to the inconvenience.

Practical issues have also been noted, such as the presence of sand in the pool and occasional ant infestations, which can detract from the overall experience. There are concerns about the number of bathrooms available in relation to the chalet size with some larger chalets having only one bathroom. Despite these issues, guests do recognize the effort put into having individual pools for each chalet.

In summary, while the private pools at HDB Al Khobar Resort & Spa offer a notable draw for guests seeking an exclusive and relaxing stay, the lack of complete privacy and some maintenance issues may undermine the experience for many visitors.

Luxury

Nestled along the coast in Saudi Arabia, HDB Al Khobar Resort & Spa effortlessly blends luxury with elegance, offering a stay that's both luxurious and relaxing. The resort's chalets stand out for their opulence, adding to an overall atmosphere described as sophisticated and beautiful. Guests appreciate the clean and elegant accommodations, accompanied by a design that exudes sophistication.

The resort’s private pools, while spacious, have room for improvement in privacy and cleanliness with some experiencing issues such as sand. However, the luxurious setting and the cooperative, courteous reception staff manage to elevate the overall experience.

Though some guests felt that the services did not match the high prices, many still regard their stay as a definite luxury experience, highlighting the resort as one of the best places for relaxation. Despite some reservations about the décor and pricing, the resort's atmosphere and luxurious offerings make it a standout destination in the region.

Romantic

HDB Al Khobar Resort & Spa offers a calm and peaceful retreat, perfect for a romantic escape. The resort exudes peace and order, creating a serene atmosphere where the beauty and privacy of the surroundings can truly be appreciated. Ideal for newly married couples, the resort is highly suggested for romantic stays. Although there was a minor disappointment with the candle spot evening dinner and an empty gym for weeks, the overall experience is relaxing and enjoyable with special attention given to cleanliness by both the house cleaning and beach cleaning staff.

Guests appreciate the allocation of separate villas for each tenant, ensuring ultimate privacy. The outdoor seating areas are tranquil and the resort's ambiance has been likened to the Maldives. The modern and clean facilities only add to the tranquility, making it a suitable place for relaxation. The unforgettable views of tree branches towards the island further enhance the romantic vibe and booking romantic lounge chairs may be worth considering for an added touch of intimacy.

Yes, HDB Al Khobar Resort & Spa has pool(s) that belong to one or more of the following categories: Indoor Pool, Private Pool.

Yes, a spa is available at HDB Al Khobar Resort & Spa.

No, HDB Al Khobar Resort & Spa doesn't allow dogs.

No, parking facilities aren't available at HDB Al Khobar Resort & Spa.

Yes, HDB Al Khobar Resort & Spa has a gym.

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