Al Khobar26.29511500,
50.17842600,
Olaya District ., Behind Carrefour, Al Rashid Mall(Show on Map)
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1 room2 guests1 room, 2 guests
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Summary of reviewsOpen Hotel Alolaya in Alkhobar garners significant praise for its exceptional location, cleanliness, spacious rooms, professional staff and convenient parking options.
Located behind Rashid Mall and near various shopping centers and restaurants, the hotel offers easy access to essential services such as supermarkets, mosques and laundry facilities. Its prime location allows guests to explore nearby tourist spots effortlessly while enjoying a serene and tranquil environment. The value for money, especially considering the rental price and apartment cleanliness and the adequate parking availability enhance the convenience aspect for guests.
The rooms at Open Hotel Alolaya are highly appreciated for their cleanliness, comfort and spaciousness. With new furniture and well-maintained interiors, the rooms provide a welcoming and comfortable stay. Guests particularly commend the ample space and the layout of apartments with multiple bedrooms and bathrooms. The inclusion of amenities such as fridges and kettles adds to the convenience. The overall atmosphere is pleasant, although there are occasional mentions of noise, outdated furniture and minor insect issues.
Cleanliness is a standout feature at the hotel with guests frequently describing the rooms and facilities as spotless and tidy. The freshness and attention to hygiene contribute to a comfortable and welcoming environment. The high standards of cleanliness are further reinforced by the professionalism and courteous behavior of the staff, notably Mr. Aasim and Mr. Shawqi.
The staff at Open Hotel Alolaya are frequently highlighted for their exceptional service and friendly demeanor. Front desk representatives, including Mr. Mohammed and a cheerful Sudanese receptionist, are often mentioned for their kindness, professionalism and efficient service. Guests feel warmly greeted and valued, attributing the pleasant atmosphere and hotel cleanliness to the attentive and organized staff.
Parking at the hotel is generally convenient and accessible with ample spaces available in front of the hotel and in the basement. Although some guests noted narrow spaces in the basement, overall, parking at Open Hotel Alolaya is a hassle-free experience for those traveling by car.
The beds at the hotel receive mixed reviews. While many guests found the mattresses comfortable, there are some concerns about worn-out mattresses, uncomfortable pillows and bedding maintenance. Despite these critiques, the overall comfort of the accommodations is generally appreciated.
In conclusion, Open Hotel Alolaya is highly recommended for travelers seeking a convenient, clean and comfortable stay in Alkhobar, complemented by excellent service from a professional and friendly staff. Show more
Read review summaries for all categories
Aparthotel with Parking
Accessible Aparthotel
Room Types
One Bedroom Deluxe ApartmentThis apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned apartment offers a flat-screen TV with cable channels, a washing machine, soundproof walls, a minibar as well as city views. The unit has 1 bed.
Two Bedroom Deluxe ApartmentThis spacious apartment features 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned apartment features a flat-screen TV with cable channels, a washing machine, soundproof walls, a minibar as well as city views. The unit has 4 beds.
Standard StudioThe air-conditioned apartment features 1 bedroom and 1 bathroom with a walk-in shower and a bidet. Featuring a balcony with city views, this apartment also provides soundproof walls and a flat-screen TV with cable channels. The unit offers 1 bed.
Two-Bedroom ApartmentThis spacious apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned apartment provides a flat-screen TV with cable channels, a washing machine, soundproof walls, a minibar as well as city views. The unit offers 3 beds.
About Open Hotel Alolaya
License: 10001972
Guest Reviews
Location
Open Hotel Alolaya boasts an exceptionally convenient location that has garnered positive feedback from its guests. Situated in a prime area of Alkhobar, it's behind Rashid Mall and near numerous shopping centers and restaurants. This proximity puts guests just a short distance away from essential services, including supermarkets, mosques and laundry facilities. The clean and tranquil environment adds to its appeal, making it a suitable choice for those seeking both convenience and comfort.
In addition, the hotel's strategic position allows for easy access to vital points of interest around the city, ensuring that guests can maximize their time visiting nearby tourist spots. The spacious and well-maintained rooms, coupled with the courteous and professional behavior of the staff, particularly the front desk's Shawqi, contribute to an overall pleasant stay.
Guests have noted the value for money, especially given the rental price and apartment cleanliness. Adequate parking availability in front of the hotel further enhances its accessibility. The positive feedback emphasizes that this quiet, peaceful location strikes a balance by being close enough to services while avoiding the bustle of crowded areas.
Rooms
Open Hotel Alolaya boasts rooms that are predominantly praised for their cleanliness, comfort and spaciousness. Many guests appreciated the new furniture and clean facilities, noting the convenience and ample space provided in the rooms. The layout, especially in apartments with multiple bedrooms and bathrooms, received positive remarks for being both spacious and welcoming. Cleanliness is a recurring positive point with numerous mentions of clean rooms, bathrooms, sheets and facilities.
Several reviews highlight the comfort of the accommodations with comfortable beds and well-maintained interiors. Amenities such as fridges and kettles add to the convenience of the stay. However, there are mentions of a few drawbacks, including reports of noisy rooms, particularly those on the ground floor and some furniture being outdated. Additionally, there were isolated reports of rooms having insect issues and a need for renovation.
Overall, Open Hotel Alolaya seems to provide a generally pleasant and comfortable stay with a focus on cleanliness and space, though some improvements could enhance the guest experience further.
Beds
The beds at Open Hotel Alolaya have received mixed reviews from guests. While some guests found the mattresses and bedding very comfortable, others pointed out that the mattresses are often worn out, low or split into two single pieces, creating an uncomfortable gap. Several guests mentioned that the pillows were hard and high, leading to a less than ideal sleeping experience. Some reviews also noted issues with the maintenance and cleanliness of the bedding. Despite these critiques, there were positive remarks about the overall comfort of both the family accommodations and certain individual beds.
Cleanliness
Nestled in a prime location, Open Hotel Alolaya impresses guests with its exceptional cleanliness and attentive service. Reviews consistently highlight the hotel's clean and spacious apartments, creating a comfortable and welcoming environment for all visitors. The accommodation’s tidy and well-maintained rooms, often described as spotless, contribute to a pleasant stay, complemented by the fresh scents that greet guests upon arrival.
The service at Open Hotel Alolaya is often noted for its high standards with staff members praised for their professionalism and courteous behavior. Mr. Aasim and Mr. Shawqi, in particular, receive positive mentions for their exceptional service and respectful demeanor, enhancing guests' overall experience.
Furthermore, the hotel’s proximity to Al-Rashed Complex adds an extra layer of convenience for guests, making it an ideal choice for both short and extended stays. Despite a few isolated concerns about insects and occasional lapses in cleanliness, the overwhelming majority of reviews emphasize the hotel’s commitment to maintaining high hygiene standards.
In summary, Open Hotel Alolaya stands out for its cleanliness, spacious and comfortable rooms and excellent service, making it a highly recommended option for travelers seeking a pleasant and worry-free stay.
Staff
The reviews for Open Hotel Alolaya highlight the exceptional performance of the staff, particularly those at the reception. Guests frequently mention the warm and courteous demeanor of Mr. Mohammed and other front desk representatives. Descriptions of the reception staff include terms like very kind, respectful and always welcoming with special mention of a cheerful and understanding Sudanese receptionist.
Visitors appreciate the friendly and helpful nature of the staff, noting their excellent treatment and well-trained professionalism. Frequent remarks about their politeness, good manners and respectful behavior emphasize the high moral standards upheld by the team. From efficient check-ins facilitated by Saudi and Sudanese employees to their cooperative and supportive attitude, the staff consistently deliver excellent service.
Guests feel warmly greeted and valued with specific acknowledgments to the accommodating evening receptionist and other front desk employees who display remarkable kindness and class. The cleanliness of the hotel and its pleasant atmosphere are also attributed to the attentive and organized staff.
Though the majority of feedback is overwhelmingly positive, there is a call for further training for some workers in hospitality. Nonetheless, the overall impression is that the staff at Open Hotel Alolaya significantly contribute to a comfortable, enjoyable stay through their professionalism, excellent service and friendly demeanor.
Parking
Guests have generally found parking to be convenient and easily accessible at Open Hotel Alolaya. Many have highlighted the availability of parking spaces in various areas, including in front of the hotel and in the basement. Some reviews mention that the site of the parking lot and its emptiness made it hassle-free to find a spot for their car. However, a few remarks pointed out that the parking spaces in the basement are somewhat narrow and there have been occasional concerns about the adequacy of parking spots. Overall, the hotel offers sufficient options for parking, making it a relatively stress-free experience for visitors traveling by car.
No, Open Hotel Alolaya doesn't have any pool.
No, a spa isn't available at Open Hotel Alolaya.
No, Open Hotel Alolaya doesn't allow dogs.
Yes, parking facilities are available at Open Hotel Alolaya.