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Summary of reviews21 High Street Residence, located in the vibrant heart of Katara, offers a prime location that is highly favored by travelers. The hotel is surrounded by numerous cafes and restaurants and its proximity to key attractions like the metro station, luxurious perfume markets and the beach adds to its convenience. The nearby L'aviet Gallery provides splendid shopping opportunities, further enhancing the appeal of the location. Guests consistently praise the superb location, beautiful decoration, cleanliness and friendly staff. The remarkable room sizes and stunning balconies overlooking Katara Hills create a welcoming atmosphere, making this residence an ideal blend of comfort and accessibility.
The rooms at 21 High Street Residence receive commendations for their beautiful and spacious interiors, featuring unique themes dedicated to thinkers, writers and poets from around the world. While the room sizes are generally ample and clean, there are occasional mentions of smaller sizes compared to typical hotel apartments. Most guests find the beds very comfortable, though a few note some discomfort. Despite some minor issues with air conditioning, hot water availability and lighting, the well-decorated spaces and kitchen facilities cater well to long-term stays. The overall aesthetics and theme-driven decor provide a charming and historic ambiance, enhancing the guest experience.
Cleanliness is a standout feature of 21 High Street Residence. The hotel consistently receives high praise for maintaining a clean and organized environment. Guests frequently highlight the beautiful and tidy surroundings, supported by the friendly and diligent staff. Although there are occasional reports of issues with toilet and towel cleanliness, the hotel's overall reputation for cleanliness and tranquility remains excellent. The spacious and luxurious accommodations offer great value for their price.
The hotel's staff are frequently commended for their exceptional service. The reception team, particularly Reem and Adel, are noted for their friendliness, professionalism and willingness to assist guests. Other staff members, including Ibrahim, Kais and Mahmoud, are appreciated for their helpfulness and effective communication. The general manager's proactive approach further enhances the hospitality experience. Guests consistently commend the courteous behavior and attentiveness of all employees, creating a welcoming and home-like atmosphere that makes their stay more pleasant and stress-free. The high level of service excellence sets 21 High Street Residence apart as a top choice for both leisure and business travelers.
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