The Hotel Captain Cook is a highly recommended hotel for those wishing to explore downtown Anchorage. Its central location is perfect for exploring the city and the hotel's own restaurants offer excellent food options. The breakfast is particularly noteworthy with guests describing it as "good," "excellent," and "yummy." The rooms are comfortable, clean and spacious with great views and amenities. The staff is friendly and professional with many guests praising their exceptional service. The spa/pool/gym area is a must-visit for guests seeking a rejuvenating experience. While parking can be challenging and some guests found the beds uncomfortable, overall, The Hotel Captain Cook is a great place to stay while in Anchorage.
Situated in the heart of Anchorage, the hotel's prime location next to the Alaska Railroad station and Ship Creek provides travelers with easy access to key attractions, shopping and dining options. The hotel also offers a convenient shuttle service to the airport and local events, enhancing the guest experience.
The staff at Wingate by Wyndham are frequently praised for their friendliness and helpfulness, contributing to a welcoming atmosphere. Guests note positive interactions with various staff members, from the front desk to the shuttle drivers and the breakfast attendant, Letitia.
Rooms are considered spacious, clean and comfortable, featuring essential amenities like microwaves, refrigerators and Keurig coffee makers. Despite some feedback on the need for updates and maintenance, the general sentiment is one of satisfaction with the room size and cleanliness.
Breakfast experiences vary with some guests enjoying the variety and availability of hot items like scrambled eggs, bacon and self-made pancakes, while others suggest improvements in quality and healthier options. Cleanliness and organization of the breakfast area could also be enhanced.
Cleanliness, in general, has mixed reviews. While many find the hotel and rooms clean with friendly service, there are notable concerns about dirty sheets, bathrooms and overall property maintenance, pointing to a need for better upkeep.
The pool receives mixed feedback with some guests appreciating its addition for children, while others are disappointed by its cold temperature, over-chlorination and occasional closures.
Families find the hotel's location and shuttle service beneficial for exploring local attractions, although some issues with the pool's condition affecting children's health temper their experience.
Beds are a strong point, described as comfortable and contributing to a restful stay, although some guests suggest updates to the mattresses and pillows.
Overall, Wingate by Wyndham Anchorage Downtown - Ship Creek stands out for its central location, friendly staff and comfortable accommodations, although improvements in maintenance and cleanliness could enhance the guest experience further.
Categories
Dog Friendly
Pool
Heated Pool
Indoor Pool
Family
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-4 out of 4 hotels in Alaska