The Coast Edmonton Plaza Hotel by APA enjoys high praise for its exceptional downtown Edmonton location, providing convenient access to the Rogers Place arena, restaurants, bars, shops and public transit. Despite occasional noise from nearby establishments, the hotel's central positioning, along with clean and comfortable rooms, secure underground parking and friendly staff, makes it a prime choice for visitors.
The hotel's breakfast buffet garners mixed reviews; while its quality and reasonable pricing are noted, guests often express disappointment over the lack of an included breakfast, limited variety and the restaurant's limited hours of operation. Similarly, dinner experiences are mixed with some appreciating the accommodation for children and helpful staff, but many critiquing the slow service, poor food quality and lackluster atmosphere. Nevertheless, guests find the proximity to numerous local dining options advantageous.
Rooms are generally well-maintained, spacious and stylishly furnished with modern amenities and comfortable beds contributing to a pleasant stay. A few concerns about outdated rooms, weird smells and occasional issues with air conditioning and lighting are raised, but overall, the clean and comfortable environment receives favorable feedback.
Cleanliness is another strong point for the hotel with the majority of guests commending the well-kept rooms and facilities, despite occasional minor issues like musty smells or surface-level cleaning in some areas. The hotel's overall cleanliness, coupled with friendly and professional staff, enhances the guest experience.
Staff at the Coast Edmonton Plaza Hotel by APA are frequently praised for their friendliness, accommodation and efficiency, particularly at the front desk. Negative interactions are rare and isolated, reinforcing the staff's overall positive contribution to guests' stays.
While the hotel's free WiFi service receives mixed reviews—being described as fast and reliable by some but slow and spotty by others—this does not significantly detract from the overall guest satisfaction. The gym, though small with limited machines, is appreciated for its functionality and well-maintained condition, serving well for basic fitness routines.
The indoor pool is a popular amenity, especially among families, despite occasional crowding and comments about water temperature. Its cleanliness and the accommodating pool staff contribute positively to guest experiences.
Parking at the hotel attracts mixed opinions. The secure underground parking is a noted benefit, but additional fees, limited space for larger vehicles and inconvenient access from the parkade to the lobby are frequent complaints. Some guests find the cost of parking to be excessively high and feel it should be included in the room rate.
Families generally find the hotel accommodating and comfortable with staff willing to go the extra mile. The location offers easy access to downtown attractions and the indoor pool is a hit among kids. However, some concerns about walking distances and occasional additional charges are noted.
Overall, the Coast Edmonton Plaza Hotel by APA offers a reliable and comfortable stay with a prime downtown location, friendly staff and satisfactory amenities, making it a solid choice for travelers visiting Edmonton.
Element Calgary Airport is widely praised for its exceptional location, outstanding breakfast and modern, spacious rooms. Conveniently sited near the airport and featuring a free shuttle service, it is ideal for travelers seeking quick and easy access. Furthermore, the hotel is positioned between the airport and the city, allowing guests to explore urban areas while enjoying nearby amenities such as supermarkets, eateries and a shopping mall.
The breakfast at Element Calgary Airport receives high commendation for its extensive selection, including various hot and cold items like eggs, bacon, fresh fruit and pastries. Guests consistently describe it as delicious and of high quality, complemented by the warm hospitality of the staff.
Rooms at Element Calgary Airport are notably roomy and clean, boasting modern design, hard-surface floors and fully equipped kitchens that are perfect for extended stays. The comfortable beds and inclusive amenities cater to various needs, including wheelchair accessibility, ensuring a comfortable and restful stay. The staff is repeatedly lauded for their professionalism, friendliness and exceptional service, contributing significantly to a positive guest experience.
The hotel maintains a high standard of cleanliness with guests often highlighting the meticulous upkeep of the rooms and bathrooms. Despite some minor remarks about the need for deeper cleaning in the lobby and dining areas, the overall cleanliness and modern design of the hotel foster a comfortable environment.
While the pool receives mixed reviews due to occasional maintenance issues and frequent closures, it remains a valued amenity when available. The free underground parking, although limited and with tight spaces, is appreciated for its security and convenience.
For families, Element Calgary Airport stands out with its spacious and well-equipped rooms, proximity to family-friendly attractions like the Zoo and Science Centre and a welcoming atmosphere.
Overall, Element Calgary Airport is celebrated for its central location, exceptional comfort, modern amenities, cleanliness, outstanding breakfast and warm, professional staff. It offers a high-quality stay that caters well to both solo travelers and families.
The Hyatt Regency Calgary is a top pick for guests thanks to its excellent location with many restaurants and attractions within walking distance. Guests also love the hotel's comfortable and spacious rooms, which are equipped with modern amenities. Many guests rave about the hotel's exceptionally comfy beds, making for a relaxing and enjoyable stay. The staff are helpful, friendly and professional, offering excellent service throughout the hotel. Although there were some mixed reviews about breakfast options, most guests enjoy dining in the hotel or nearby restaurants. The hotel's swimming pool is also well-liked by guests with many enjoying its cleanliness and fantastic city views. Families are well catered to and the hotel offers many child-friendly amenities. While some guests found the hotel's parking options to be difficult and pricey, overall, the Hyatt Regency Calgary offers fantastic value for money and a memorable stay.
Platinum Suites Resort - Vacation Rentals is widely appreciated for its tranquil and scenic location in Canmore, providing a serene retreat amidst the stunning natural beauty of the mountains and lush forests. Guests value the proximity to downtown Canmore and ease of travel to nearby attractions like Banff and Lake Louise, making it ideal for those looking to explore the region and enjoy outdoor activities.
The resort offers spacious, well-furnished apartments that cater well to groups and families. The accommodations, including units with king and twin beds, are particularly praised for their cleanliness and comfort, featuring well-equipped kitchens, cozy balconies with spectacular views and functional layouts with multiple bathrooms. Despite occasional lapses in attention to detail, such as issues with carpets, towels and kitchen cleanliness, the majority of guests find the units clean and comfortable.
The staff receives mixed reviews but is generally described as accommodating and friendly with good communication before and after check-in. Efficient property management enhances the experience, though some guests express concerns regarding inconsistent availability and responsiveness.
The pool and hot tub are standout features, frequently described as fantastic and relaxing with clean and spacious facilities that are especially enjoyable for kids. The ample and secure underground parking, offering free and convenient access, also contributes to a stress-free stay.
Overall, visitors appreciate the resort's combination of tranquility, spacious and comfortable accommodations and excellent amenities, making Platinum Suites Resort - Vacation Rentals a favored choice for family vacations and group trips.
Comfort Inn & Suites in Edmonton enjoys a prime location in the heart of the city, making it an appealing choice for both business and leisure travelers. Its central position provides easy access to downtown attractions, dining options and the notable Rogers Place, all within walking distance or a short trip via public transportation with a convenient LRT station nearby. Despite its bustling surroundings, the hotel maintains a tranquil atmosphere, ideal for relaxing after a day of exploration.
Guests generally appreciate the hotel's breakfast offerings, which include a variety of hot and cold items such as waffles, pastries, bacon, omelets and fresh fruits. While most found the breakfast delicious and satisfying, including friendly service from the staff, some suggested improvements in quality and variety.
Room experiences were mixed, though many guests praised the clean, spacious and comfortable accommodations, particularly the well-appointed suites featuring jacuzzis. These rooms are usually found to be larger than expected, providing good value for money. However, there were occasional reports of cleanliness and maintenance issues, such as inadequate room cleaning and problems with temperature control. Nevertheless, the overall comfort and size of the suites often outweighed these negatives.
Cleanliness proved to be inconsistent with some guests encountering spotless rooms and others highlighting flaws like unclean bathrooms and stained linens. Despite these reports, many did find the rooms to be clean and comfortable.
The staff at Comfort Inn & Suites earned favorable reviews for their friendliness and helpful demeanor. Front desk staff, in particular, were noted for their exceptional service with specific employees like Maggie and Aman receiving special mentions. However, there were isolated incidents of less favorable interactions, pointing to some inconsistency in service quality.
The hotel's wifi service and pool area received mixed feedback. While some guests appreciated the availability of wifi, connectivity issues and slow speeds were common complaints. The pool area, including the hot tub and sauna, was positively reviewed for relaxation, but improvements in lighting and maintenance were suggested.
Parking was generally adequate and competitively priced, although the additional nightly fee of $10 was not always clearly communicated, leading to some frustration. Despite the limited spaces and occasional parking area closures, overall parking accessibility was considered convenient.
The beds received varied reviews; many guests found them extremely comfortable and conducive to a good night's sleep, while others reported discomfort due to hard or outdated mattresses and linens. Updating these elements could enhance the overall sleeping experience.
Comfort Inn & Suites delivers a consistent three-star standard, offering a basic yet reliable stay. The hotel may show signs of aging, but it maintains decent cleanliness and provides satisfactory value for money. The jacuzzi suites are a standout feature, often highlighted for their enjoyable and relaxing experience.
In summary, Comfort Inn & Suites is a well-located, comfortable hotel with friendly staff and commendable amenities, making it a satisfactory choice for those visiting Edmonton. Some areas could benefit from better maintenance and updates, but the positive aspects, particularly the convenience and overall comfort, make it a considerable option within its price range.
Hotel in LloydminsterDivision No 10 > Lloydminster Part
7.7
Good
From $84
$
Info
Summary of reviews
BCMInns - Lloydminster has garnered positive acclaim across multiple key areas, making it a notable choice for travelers visiting the area. The hotel's prime location is praised for its convenience, situated near essential amenities, main roads and the hospital, offering easy access to Saskatchewan and local attractions. Guests appreciate the large parking lot, clean and comfortable rooms and the dog-friendly policy, adding to its appeal.
The breakfast experience at BCMInns - Lloydminster is another highlight for many guests. The complimentary, hot, made-to-order breakfasts from the attached restaurant are frequently described as delicious, generous and a valuable addition to the stay. Known for its freshness and prompt service, the breakfast garners descriptors such as great, awesome and terrific from satisfied guests.
Rooms at BCMInns - Lloydminster are consistently deemed spacious, very clean and comfortable, suitable for families and those desiring a roomy environment at a reasonable price. The beds and pillows, in particular, receive commendations for comfort, adding to a restful stay. The friendly and helpful staff further enhance the overall experience. Despite minor comments about outdated decor and occasional lingering smoke odors, the quality of the rooms generally exceeds expectations.
Cleanliness is a standout attribute with guests frequently praising the meticulous maintenance of the property and rooms. The overall sense of tidiness contributes to a secure and safe feeling among visitors. The friendly, helpful staff, along with amenities like the well-maintained pool and hot tub, underscore the hotel's commitment to a pleasant guest experience.
The staff at BCMInns - Lloydminster repeatedly earn high praise for their friendliness, efficiency and willingness to go above and beyond to assist guests. Both the hotel and on-site restaurant staff create a warm and welcoming atmosphere, contributing significantly to guest satisfaction.
The pool facilities are a favorite, particularly among families. The pool, hot tub and waterslide are highlighted for their excellent conditions with children especially enjoying the waterslide. The pool area is described as the perfect size, rarely feeling crowded. Despite an isolated incident of the pool being closed, the positive reviews dominate, making it an attractive feature of the hotel.
Guests often remark on the comfort of the beds, which are described as soft and very comfy. Although there are occasional mentions of beds not smelling fresh and being in need of better maintenance, these are minor compared to the overall positive feedback.
In summary, BCMInns - Lloydminster is a highly-regarded choice for travelers, offering a prime location, delicious breakfast, clean and comfortable rooms, exceptional staff, well-maintained pool facilities and notably comfortable beds. The combination of these elements ensures a satisfying and pleasant stay for guests.
The Western Budget Motel East Red Deer has garnered positive feedback for its prime location and overall value, making it a favorable choice for travelers. Conveniently located near major local attractions, events and Highway 2, the motel is both easily accessible and surprisingly quiet, ensuring a safe and restful environment for guests.
Guests appreciate the free continental breakfast, which many found to be a delightful addition with varied options like pancakes and cream cheese. However, some noted simplicity and occasional shortages.
The spaciousness and cleanliness of the rooms stand out with many praising the addition of modern amenities such as fireplaces, kitchenettes and jacuzzi tubs. The rooms are described as cozy and well-furnished, offering excellent value for the price.
Cleanliness is a major highlight with guests frequently pointing out the spotless and well-maintained environment of the hotel. This high standard extends to the accommodations and common areas, adding to the overall comfort and quietness of the stay.
The staff at the motel receive high praise for their friendliness and helpfulness. Numerous reviews mention the exceptional service provided by the front desk staff, contributing to a welcoming and pleasant atmosphere.
The pool, however, has been a point of disappointment for some guests due to frequent closures for maintenance or renovations. Visitors planning to use this amenity should check its operational status beforehand.
While opinions on bed comfort vary with some finding them hard, the overall sleeping experience is generally positive once settled in. The value, cleanliness and service quality appear to outweigh any bed-related concerns.
In conclusion, the Western Budget Motel East Red Deer is recognized for its strategic location, spacious and clean rooms, friendly staff and good value, making it a commendable option for travelers in the area.
The Kananaskis Mountain Lodge, Autograph Collection is a beautiful and picturesque hotel located in the heart of the Canadian Rockies. The location is unbeatable, offering great proximity to hiking, biking and skiing trails. The hotel offers a variety of activities despite Covid and the staff is friendly and accommodating, providing superb service. The buffet breakfast at Forte received high praise and the food and drink options at the Cedar Room and Forte were exceptional. The hotel is generally clean and comfortable with well-maintained facilities and the spa and pool were noted as exceptional. The hotel is family-friendly with a wide range of activities for children and the beds were reported as incredibly comfortable. Overall, the Kananaskis Mountain Lodge, Autograph Collection is a top choice for travelers seeking a world-class mountain getaway experience.
Moose Hotel and Suites, centrally located on Banff Avenue, offers guests an exceptional base for exploring Banff. The prime location allows for convenient access to the town's main attractions, restaurants, shops and bars, all within walking distance. The hotel’s rooftop pool with breathtaking mountain views and multiple pool facilities, including heated indoor and outdoor pools, add to its appeal, providing an exceptional way to relax after a day of sightseeing or skiing.
Visitors frequently commend the hotel's breakfast options at Pacini, the on-site Italian restaurant, noting the delicious offerings such as goat cheese and mushroom eggs Benedict. Although some guests mentioned breakfast is not included in the room rate, the overall consensus is positive, appreciating the convenience and quality of meals. The restaurant also receives good reviews for dinner with guests enjoying the great service, delicious food and a convivial atmosphere, particularly in the fireplace lounge.
The rooms at Moose Hotel and Suites are consistently praised for their spaciousness, modern design and cleanliness. Guests find the suites comfortable and well-equipped, often featuring amenities like fireplaces, balconies and large windows with mountain views. While there are occasional mentions of the need for better lighting or minor updates, the overall sentiment towards the accommodations is positive, contributing to a pleasant stay.
The hotel's cleanliness is another highlight with guests describing the rooms and facilities as tidy and well-maintained. Despite a few isolated issues, such as overlooked cleaning areas, the property is generally seen as spotlessly clean, adding to the comfort of the stay.
The staff at Moose Hotel and Suites are frequently lauded for their friendly, helpful and professional demeanor. From the reception to housekeeping, the staff's exceptional service ensures guests feel welcomed and well-cared-for throughout their stay. This friendly and professional service significantly enhances the overall guest experience.
Spa facilities at the hotel offer a top-notch experience with fantastic rooftop hot tubs providing beautiful mountain views. The spa area includes clean pools, a cozy sauna and lovely jacuzzi options, contributing to a tranquil and relaxing atmosphere. Although some guests find spa services a bit pricey, the overall feedback is positive, highlighting the excellent amenities.
The hotel's gym, while modest in size, provides essential workout equipment and a relaxing sauna, meeting the needs of guests looking for a convenient fitness option.
Parking at the hotel receives praise for its convenience with complimentary underground parking and ample free EV charging stations. Despite occasional mentions of narrow parking spaces, the parking facilities are generally appreciated for their easy access and convenience.
Families find the hotel particularly welcoming, thanks to the spacious suites equipped with well-furnished kitchens, making it an ideal choice for stays with children.
Overall, Moose Hotel and Suites stands out for its prime location, excellent service, cleanliness and array of amenities, making it a highly recommended choice for travelers visiting Banff.
Resort in Lake LouiseDivision No 15 > Improvement District No 9
9.2
Excellent
From $487
$
Info
Summary of reviews
Fairmont Château Lake Louise is celebrated largely for its astonishing natural surroundings and prime location right at the edge of Lake Louise, offering breathtaking views and easy access to top-notch hiking trails. Guests frequently describe its setting as a highlight of their trip with lakefront room views receiving particular praise. The location also provides conveniency in accessing nearby attractions like the Lake Louise Ski Resort and Icefields Parkway to Jasper.
The breakfast offerings at Fairmont Château Lake Louise receive high acclaim for their quality and variety, including gluten-free and vegan options. Guests appreciate the attentive service, especially in venues like Fairview Restaurant and Louiza where culinary experiences are enhanced by stunning views. Room service breakfast is also given positive mentions for its convenience, despite some minor complaints about wait times and food temperatures.
Dinner experiences vary with commendations for the flavorful dishes and excellent service at Louiza Restaurant and Walliser Stube. High tea and fine dining at the Fairview are particularly well-regarded. However, securing reservations can be a challenge with reports of limited menu options and high prices sometimes overshadowing the dining experience.
Room reviews are mixed with highlights on cleanliness, comfortable bedding and stunning lake views. Upgraded rooms tend to offer better value and space, while standard rooms are often critiqued for their small size and outdated décor. The lack of air conditioning in some rooms can be a drawback during warmer weather.
Cleanliness in the hotel generally receives positive notes but with some inconsistencies in room service and daily housekeeping. Shared facilities like the indoor pool and jacuzzi receive criticisms for being dirty at times, while the dining area's cleanliness also appears as a recurring issue.
The staff at Fairmont Château Lake Louise are frequently lauded for their politeness, friendliness and professionalism with particular praise for individuals at the front desk, restaurants and concierge services. Although occasional reports of inattentive service exist, the majority find the staff exceptional and dedicated to enhancing the guest experience.
Wi-Fi service presents a mixed experience with positive mentions of good connectivity but also areas for improvement in signal strength and consistency. Some guests found the value of the resort fee mainly covering Wi-Fi to be limited.
The hotel's spa facilities are currently undergoing renovations, impacting guest experiences. The existing spa amenities are described as outdated and non-functional by some, although future renovations promise significant improvement by 2025.
Fitness facilities receive mixed reviews with the gym being well-equipped yet considered rudimentary and needing an upgrade by some guests. However, the scenic views from the fitness area are appreciated.
The pool area draws varied opinions; guests appreciate the functional indoor pool and hot tub but criticize the small size, cold temperature and outdated facilities. Overcrowding and the need for better management of pool reservations are noted.
Parking facilities offer valet and self-parking options with valet parking praised for its convenience despite being relatively expensive.
Overall, Fairmont Château Lake Louise stands out for its magnificent location, excellent breakfast options and commendable service. However, aspects like dinner reservations, room size and cleanliness consistency, as well as the fitness and pool facilities, could benefit from enhancements to align with the hotel's prestige and pricing.
The Banff Park Lodge receives high acclaim for its prime location in the heart of Banff. Guests appreciate the ease of exploring shops, restaurants and scenic trails on foot, making it a perfect base for enjoying the natural beauty of the national park without the hassle of driving.
Breakfast at the lodge is well-regarded for its variety and quality, featuring items such as smoked salmon, fresh pastries and vegan options, all complemented by great views. However, some guests find it pricey and wish it were included in the room rate.
Dining experiences at the hotel's various restaurants are predominantly positive. The food, especially at Crave and the Italian restaurant, is often described as excellent and delicious, though some guests feel prices are on the higher side. Service quality is generally praised, although there can be occasional delays.
The rooms are noted for their spaciousness, comfort and cleanliness. Guests value the well-equipped rooms with amenities like fridges and tea/coffee makers. However, some find the decor outdated and the lighting insufficient. Temperature control and certain bathroom issues have also been highlighted.
Cleanliness throughout the hotel is frequently praised with many guests noting the clean and comfortable environment. Some areas, such as older carpeting and certain bathroom fixtures, could benefit from updates.
Staff at the Banff Park Lodge are celebrated for their friendliness and helpfulness. Guests appreciate the attentive and efficient service, particularly from the front desk, waitstaff and housekeeping. Instances of less responsive service are rare.
Wifi quality appears to be hit-or-miss with some finding it adequate for basic needs while others report issues with speed and reliability.
The lodge's pool, spa and sauna facilities receive high marks for cleanliness and enjoyment, particularly among families. While some note the pool can be small and occasionally crowded, it remains a popular feature.
Parking is generally convenient and secure, thanks to the underground garage, though some guests find the $14 daily fee a bit steep. Larger vehicles may encounter difficulties with underground access.
The hotel is welcoming to families, offering amenities and facilities that cater to children, such as playpens and multiple-bed units. The pool is especially favored by kids.
Winter sports enthusiasts appreciate the lodge’s proximity to ski resorts and the convenience of on-site amenities like ski storage and lift ticket purchases.
The nightlife options near the lodge are also commended, providing an enjoyable yet not overwhelming experience, close to bars and restaurants.
Overall, the Banff Park Lodge is well-regarded for its excellent location, dining, cleanliness, welcoming staff and appealing amenities, making it a solid choice for visitors to Banff, despite a few areas needing improvement.
Hilton Garden Inn Calgary Downtown is highly praised for its central and convenient location, which makes it a prime choice for visitors aiming to explore Calgary. Its proximity to major attractions like Stampede Park, Calgary Tower and various dining and outdoor activities enhances its appeal. Most guests found the access to public transportation and the scenic views of the city to be exceptional benefits, despite a few concerns about the surrounding area's safety.
The hotel’s breakfast receives mixed reviews with many guests complimenting the quality and variety of the offerings, including a plentiful buffet with choices like waffles and pancakes. However, the additional cost for breakfast is a common point of contention with some guests feeling it should be included in the room price. Service speed and limited dietary options also drew some criticism.
Guests generally found the dinner experience at the on-site restaurant and bar to be favorable with commendations for the food quality and friendly service, particularly from standout staff members. However, limited operating hours, high prices and menu selection received some negative feedback.
The rooms at Hilton Garden Inn Calgary Downtown are widely appreciated for their cleanliness, spaciousness and modern design. Guests found them well-equipped, comfortable and stylish with positive mentions for large, well-furnished suites offering panoramic city views. Minor issues included noise from the heating system, occasional housekeeping oversights and some dissatisfaction with air quality.
Cleanliness throughout the hotel is a strongpoint with guests frequently highlighting the spotless and well-maintained rooms and common areas. Housekeeping is generally praised, though a small number of reviews mentioned specific cleanliness issues.
Staff service at the hotel is a major highlight, consistently praised for being friendly, accommodating and efficient. The warm, helpful demeanor of front desk, security and housekeeping staff significantly contributes to the positive guest experience, although there were occasional instances of less satisfactory service.
The Wi-Fi service receives mixed feedback. While some guests had good experiences with fast internet, others encountered difficulties with connection issues and slower speeds, suggesting a need for improvement in stability and accessibility.
The fitness facilities are well-regarded with guests describing the gym as spacious, modern and well-equipped. The pool and hot tub also provide a pleasant experience for many, though some guests found them smaller and occasionally less clean than desired.
Parking reviews are mixed; while secure underground parking is appreciated, the cost and limited availability pose challenges. Some guests also noted the inconvenience of parking across a busy street and in areas with safety concerns.
EV charging options at the hotel are a practical feature for guests with electric vehicles, offering fast and efficient service.
The hotel caters well to families, offering family-friendly rooms and amenities. However, certain aspects like room size for larger families, parking costs and the overall area’s safety were points of concern for some guests.
Lastly, the beds at Hilton Garden Inn Calgary Downtown are largely praised for their comfort, contributing to a good night’s sleep for most guests, though a few found them either too soft or saggy.
Overall, the Hilton Garden Inn Calgary Downtown provides a clean, comfortable and well-located stay with friendly staff service, despite some minor areas for improvement.
Hampton Inn & Suites by Hilton Calgary University NW is highly praised for its strategic location, offering guests easy access to key destinations such as the University of Calgary, Foothills Hospital, and downtown Calgary. The hotel's proximity to public transportation and main roads enhances its appeal for those planning academic visits, medical appointments, or explorations to Banff. Guests appreciate the quiet and safe environment, making it an ideal launching point for various activities, and value the reasonable price combined with amenities like underground parking, a pool, and quality breakfast options.
The breakfast experience is generally positive, impressing guests with a wide selection of both hot and cold options that cater to diverse tastes. Friendly and attentive staff are noted for maintaining a clean dining area, contributing to a pleasant start to the day. Minor suggestions for improvement include accommodating specific dietary needs and managing occasional crowding.
Guests consistently commend the hotel for its comfortable and spacious rooms, emphasizing cleanliness and modern furnishings. Family-friendly accommodations with adequate space enhance stays, with many guests appreciating the updated bathrooms and comfortable beds. Cleanliness extends beyond the rooms to common areas, thanks to diligent housekeeping staff who ensure well-maintained facilities.
Staff at the hotel stand out for their hospitality, with many guests highlighting the friendliness and helpfulness of team members. Specific staff members, such as Sandra and Boris at the front desk, receive special mentions for their exceptional service, creating a welcoming atmosphere. Occasional reports of unfriendly behavior are exceptions in an overall narrative of excellent customer service.
Families find the hotel accommodating, enjoying spacious rooms and the kid-friendly pool area, including a waterslide, which is particularly popular. The heated underground parking is another appreciated feature, especially during winter, offering secure and complimentary access.
Overall, the Hampton Inn & Suites by Hilton Calgary University NW is recognized for its comfort, convenience, and dedicated staff, making it a reliable choice for a restful and enjoyable stay in Calgary.
Situated conveniently close to West Edmonton Mall, the hotel’s prime location offers easy access to various stores, restaurants and major highways. The property's proximity to these amenities makes it a popular choice for travelers looking to explore the area. Despite the bustling surroundings, the hotel ensures a quiet environment at night, contributing to a restful stay.
Guests frequently commend the hotel for its cleanliness, pointing out the spotless rooms, common areas and overall well-maintained environment. Rooms are described as exceptionally clean, spacious and modern, equipped with practical amenities such as USB chargers. The comfort of the beds and the quiet, relaxing atmosphere of the rooms are highlighted, making the hotel an ideal place for relaxation, especially for families.
The breakfast at the hotel is well-received, offering a variety of tasty and satisfying options, including healthy and gluten-free choices. The hotel staff, especially those in the breakfast area, are noted for their friendliness and excellent service. Cleanliness and organization during breakfast are generally praised, though there are some recommendations for extending breakfast hours and improving management during peak times.
The hotel staff, including housekeeping and front desk personnel, are lauded for their politeness, attentiveness and professionalism. Guests appreciate the seamless communication and the staff’s dedication to accommodating requests efficiently, which significantly enhances the overall guest experience.
Amenities such as the gym and the indoor heated pool add to the hotel’s appeal. The gym is described as clean, bright and well-equipped, catering adequately to fitness needs in a non-crowded environment. However, while the pool receives positive feedback for being warm and enjoyable, some guests remarked on its small size and occasional overcrowding.
Parking is another appreciated feature with secure underground options available. This is particularly valued during cold weather. Nevertheless, some guests noted that the parking spaces are limited and can be tight, posing challenges for larger vehicles.
The hotel also stands out for its accessibility features, ensuring a comfortable stay for guests with disabilities. Accessible rooms and equipment, combined with the hotel’s modern design and convenient layout, contribute to a positive experience for all guests.
Finally, while the WiFi quality varies with some guests reporting connectivity issues, the hotel provides basic internet access as part of its amenities.
In summary, the Holiday Inn Express & Suites - West Edmonton-Mall Area by IHG, is highly regarded for its excellent location, cleanliness, comfortable rooms, quality service and accommodating amenities, making it a favorable choice for both leisure and business travelers.
Bow View Lodge in Banff, Alberta, is highly praised for its exceptional location, nestled in the heart of the town and alongside the picturesque Bow River. Guests appreciate the easy access to downtown shops, diverse restaurants, hiking trails, public transportation and major attractions, all within walking distance. The hotel's position offers the perfect blend of tranquility and proximity to vibrant activities, making it a convenient and peaceful retreat for travelers.
While breakfast is not available on-site, many guests favorably mention the very good breakfast provided at the neighboring hotel, despite some noting its price and a chilled buffet. This convenience is valued, adding to the overall positive experience at Bow View Lodge.
Room accommodations receive a mixed reception. Highlights include spacious, clean rooms with comfortable beds and excellent views of the Bow River and surrounding mountains. However, the dated décor and inconsistent temperature control are frequently noted downsides, calling for updates to enhance guest satisfaction.
Cleanliness is a consistent strong point with guests frequently complimenting the hotel for maintaining a well-kept and pleasant environment despite its age. The housekeeping team's dedication ensures rooms are clean and comfortable, contributing positively to the guest experience.
The staff at Bow View Lodge garner high praise for their friendliness, helpfulness and professionalism with particular commendations for the front desk personnel. Guests appreciate the courteous service, which significantly enhances their stay.
WiFi at Bow View Lodge is generally reliable and functional, aiding guests' connectivity needs during their stay. The complimentary access to facilities at the nearby Banff Park Lodge is a welcome addition, enhancing value.
Opinions on parking are divided. Many guests appreciate the free, on-site parking, especially the underground option. However, the limited parking spaces and tight layout can pose challenges during peak times.
Families find Bow View Lodge accommodating with amenities such as playpens and family suites. The hotel offers spacious options for extended stays, making it suitable for family vacations.
Skiers find Bow View Lodge ideal due to its proximity to ski slopes, ski rentals and helpful storage facilities. The location is convenient with many guests enjoying the scenic paths along the river to reach skiing areas.
Bed comfort receives mixed reviews. While many find the beds clean and comfy, there are complaints about the firmness of pillows and mattresses, as well as the smaller-than-expected size of the double beds.
Overall, Bow View Lodge offers a satisfactory three-star experience. Its prime location, cleanliness, friendly staff and good value for money make it a viable option for budget-conscious travelers seeking basic, comfortable accommodations in Banff. Despite areas in need of modernization, the hotel's strengths provide a pleasant and memorable stay.
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*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 200+ hotels in Alberta