Hotel Isla de La Garena
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Summary of reviewsHotel Isla de La Garena is strategically located near the A2 motorway and Zaragoza highway, making it an accessible choice for travelers. While it might be somewhat removed from central Alcala de Henares and Madrid, the tranquility and ample parking provided are appreciated, especially by business travelers. Nearby dining options and commercial facilities such as the Oasis Shopping Center and El Corte Inglés add to the convenience. Overall, the location is favorable for those prioritizing peace and ease of travel.
The breakfast at the hotel garners mixed reviews with many guests praising the varied and high-quality selection, including freshly squeezed orange juice. However, there are recurring issues with restocking, technical problems with coffee and juice machines and a lack of variety, leading some to feel it doesn't meet a four-star standard. Improvements in variety, quality and service efficiency could enhance the breakfast experience.
Dinner at the hotel receives comments about affordability and occasionally delicious à la carte options, but the limited menu variety, slow service and high prices relative to quality are common critiques. The restaurant's limited hours also pose an inconvenience. While the dining experience has highlights, it often falls short of guest expectations.
The spacious, comfortable rooms at Hotel Isla de La Garena are well-regarded, particularly those with terraces and access to the pool. The amenities such as large bathrooms, jacuzzis and room features like small fridges contribute to a pleasant stay. While some rooms exhibit issues like worn-out furniture and inconsistent cleaning, the overall sentiment is positive with the spaciousness and facilities enhancing the guest experience.
Cleanliness at the hotel is mostly praised, especially in the bathrooms and spa. Some lapses, like dusty furniture and occasional rush in cleaning, are noted, but in general, the hotel maintains a good standard of cleanliness, contributing to a comfortable stay.
Guests often commend the friendly and attentive staff, particularly the receptionists and cleaning personnel, who ensure a welcoming and efficient service. Some isolated incidents of less satisfactory interactions were reported, but the overall staff hospitality significantly enhances the guest experience.
The free WiFi provided has mixed reviews with some guests enjoying a good connection while others struggle with reliability and device compatibility issues.
The spa, although sometimes found small, is praised for its cleanliness and relaxing atmosphere. The Turkish bath and other facilities are well-received, though operational inconsistencies are noted. The spa policy is more suited to adults, making it less ideal for families with young children.
The gym, though a positive addition, is small with basic equipment and some maintenance issues. Despite this, it remains an appreciated facility for fitness-oriented guests.
The pool facilities receive high praise for their size, maintenance and relaxing environment, particularly the saltwater pool. The direct room access to the pool and family-friendly design add to its appeal. Minor issues such as crowded conditions and occasional maintenance lapses do exist, but they do not significantly detract from the overall positive pool experience.
Parking is a major plus with ample, free and secure options including underground and covered spaces. The addition of electric car charging points is noted, making it particularly convenient for those traveling by car.
Hotel Isla de La Garena with its accessible location, comfortable rooms, friendly staff and excellent parking, is highly recommended for travelers seeking tranquility and convenience. While there are areas for improvement, particularly in dining and WiFi services, the overall experience tends to be positive and satisfying.
Categories
The breakfast at the hotel garners mixed reviews with many guests praising the varied and high-quality selection, including freshly squeezed orange juice. However, there are recurring issues with restocking, technical problems with coffee and juice machines and a lack of variety, leading some to feel it doesn't meet a four-star standard. Improvements in variety, quality and service efficiency could enhance the breakfast experience.
Dinner at the hotel receives comments about affordability and occasionally delicious à la carte options, but the limited menu variety, slow service and high prices relative to quality are common critiques. The restaurant's limited hours also pose an inconvenience. While the dining experience has highlights, it often falls short of guest expectations.
The spacious, comfortable rooms at Hotel Isla de La Garena are well-regarded, particularly those with terraces and access to the pool. The amenities such as large bathrooms, jacuzzis and room features like small fridges contribute to a pleasant stay. While some rooms exhibit issues like worn-out furniture and inconsistent cleaning, the overall sentiment is positive with the spaciousness and facilities enhancing the guest experience.
Cleanliness at the hotel is mostly praised, especially in the bathrooms and spa. Some lapses, like dusty furniture and occasional rush in cleaning, are noted, but in general, the hotel maintains a good standard of cleanliness, contributing to a comfortable stay.
Guests often commend the friendly and attentive staff, particularly the receptionists and cleaning personnel, who ensure a welcoming and efficient service. Some isolated incidents of less satisfactory interactions were reported, but the overall staff hospitality significantly enhances the guest experience.
The free WiFi provided has mixed reviews with some guests enjoying a good connection while others struggle with reliability and device compatibility issues.
The spa, although sometimes found small, is praised for its cleanliness and relaxing atmosphere. The Turkish bath and other facilities are well-received, though operational inconsistencies are noted. The spa policy is more suited to adults, making it less ideal for families with young children.
The gym, though a positive addition, is small with basic equipment and some maintenance issues. Despite this, it remains an appreciated facility for fitness-oriented guests.
The pool facilities receive high praise for their size, maintenance and relaxing environment, particularly the saltwater pool. The direct room access to the pool and family-friendly design add to its appeal. Minor issues such as crowded conditions and occasional maintenance lapses do exist, but they do not significantly detract from the overall positive pool experience.
Parking is a major plus with ample, free and secure options including underground and covered spaces. The addition of electric car charging points is noted, making it particularly convenient for those traveling by car.
Hotel Isla de La Garena with its accessible location, comfortable rooms, friendly staff and excellent parking, is highly recommended for travelers seeking tranquility and convenience. While there are areas for improvement, particularly in dining and WiFi services, the overall experience tends to be positive and satisfying.
Hotel with Parking
The hotel provides both free outdoor and underground parking facilities, offering flexible and cost-effective options for guests. Additionally, it is equipped with electric car chargers, catering to modern vehicle needs.
Accessible Hotel
This hotel demonstrates a strong commitment to accessibility, evidenced by its TUR4all badge and being described as practicable for persons with reduced mobility. It offers adapted accesses, room adapted for PRM (including specific details for room 104), support staff for PRM, parking reserved for PRM, toilets reserved for PRM, a lift, and visual signposting. It also has a ramp that can be used autonomously.
4-Star Hotel
Located in Alcalá de Henares' La Garena commercial district, this hotel offers a spa and free parking. Rooms come with a private terrace and free Wi-Fi. Staff receive positive feedback from guests.
Hotel for Honeymoon
Hotel with Spa
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Pool Lap Lanes Outdoor Pool
Business Hotel
Hotel with Gym
Hotel with Outdoor Pool
Hotel with Pool Lap Lanes
Hotel with Heated Pool
Guest Reviews
Hotel Isla de La Garena is strategically located for those with a preference for easy access and tranquility. Situated next to the A2 motorway, it allows for quick travel to various destinations including Torrejón de Ardoz and is ideal for stopovers from the north to the south of Spain. Its proximity to the Zaragoza highway and other main roads makes it very accessible for travelers.
The hotel is nestled in the industrial area of Alcalá de Henares, lending itself to a quieter and serene environment. Though some guests find the industrial estate setting a bit isolated, it offers ample parking and is free from the hustle and bustle of city centers. This makes it a suitable choice for business travelers who prefer a peaceful stay and need to frequently commute to workplaces in the vicinity.
Guests appreciate the close-by dining options and commercial facilities, including the Oasis Shopping Center and El Corte Inglés, which are just a short drive or walk away. There's also convenient access to public transportation with a local bus stop and Renfe train station nearby, though it might require a car for utmost convenience.
While the hotel’s location is somewhat removed from the central areas of Alcalá de Henares and Madrid, which could be a drawback for some tourists, it’s also noted to be favorable for those looking for a quiet getaway. The surrounding area may not have a lot of tourist attractions within walking distance, but the tranquility it offers can be a significant plus for a relaxed stay.
Overall, Hotel Isla de La Garena is highly recommended for those who have specific travel needs in the area, find occasional night stays between long journeys and appreciate a quiet and easily accessible location.
Hotel Isla de La Garena presents a breakfast experience that has elicited mixed reviews from its guests. On the positive side, many find the breakfast to be varied, complete and of good quality with a wide selection of items including different types of milk, cereals, fruits, cold cuts and pastries. Some guests highlight the good value-for-money ratio and commend the cleanliness and abundance of the buffet. The freshly squeezed orange juice is particularly praised.
However, not all feedback is glowing. Some guests have pointed out recurring issues with the breakfast service. There are complaints about the lack of variety with some items not being restocked promptly, leading to a disappointing experience for those arriving later. Technical issues with coffee makers and juice machines are also frequently mentioned. The hot food options, like eggs and bacon, sometimes fall short in quality and temperature.
Additionally, several guests feel that the breakfast is not fully reflective of a four-star hotel standard, mentioning factors such as the absence of staple items like ham, fried eggs and a variety of breads. The breakfast timing also seems to be an aspect of contention with some remarking that it closes too early at 10:30 am.
Ultimately, while there are aspects of breakfast at Hotel Isla de La Garena that guests appreciate, there is a consensus that improvements could be made in terms of variety, quality and service efficiency to ensure a consistently satisfactory start to the day.
Hotel Isla de La Garena offers an opportunity to dine at its restaurants, but guest reviews highlight some significant aspects to consider. Affordability is mentioned positively with some guests appreciating the great food prices, especially the grilled meats and fish which remain at very affordable prices. On a more positive note, there were instances where the à la carte dinner was surprisingly delicious and the executive menu received favorable comments.
However, multiple reviews pointed out a limited variety on the restaurant menus, indicating that options for dinner and lunch can be sparse. Additionally, several guests found the restaurant service to be quite slow with some mentioning the presence of only one waitress for all tables, which led to long waiting times, requiring patience.
Pricing did receive some criticism with many finding the dinner prices to be expensive relative to the quality and selection of food offered. The restaurant and cafeteria also have limited operating hours, often closing early or unexpectedly, which inconvenienced many guests, especially those looking for late-night dining options.
The overall dining experience at Hotel Isla de La Garena doesn't seem to meet the expectations considering the prices and organization within the restaurant appeared to be another point of concern with some reservations not being managed correctly. While the dinner can occasionally surprise with its taste, the limited selection, high prices and sporadic service hours make it less reliable.
Hotel Isla de La Garena boasts spacious and comfortable rooms that many guests appreciate for their size and cleanliness. Numerous positive remarks highlight the ample space provided with several rooms offering terraces that open up to the pool area, enhancing the overall experience. The bathrooms, often described as large and well-maintained, add to the comfort of the stay. Guests also note the cozy ambiance and the presence of necessary amenities like small fridges and safes.
The rooms' terraces and access to the pool are frequently mentioned as significant benefits, providing convenient and attractive views. Some rooms feature additional luxuries such as jacuzzis, premium tea selections and even fireplaces in suites, contributing to a memorable stay.
There are, however, occasional criticisms concerning maintenance and cleanliness. Issues such as old and worn-out furniture, inconsistent cleaning standards and minor functional defects like leaking showers and under-maintained bathrooms were noted. Some guests experienced rooms with a tobacco smell and a few commented on inadequate lighting and outdated decor.
Despite these drawbacks, the overall sentiment remains positive. The spaciousness, comfort and range of facilities at Hotel Isla de La Garena seem to leave a lasting impression, making it a notable choice for travelers seeking a pleasant stay with direct pool access and well-furnished rooms.
Hotel Isla de La Garena has received a variety of guest reviews about its beds with most highlighting their positive experiences. Many guests appreciated the beds for being spacious and comfortable with several particularly noting the king-size and double beds as being huge and accommodating. The comfort of the beds and pillows was frequently praised, suggesting that most guests found them conducive to a good night's rest.
However, there were a few comments about issues such as spring mattresses not being ideal for some guests' backs and occasional complaints about noisy or squeaky beds that impacted sleep quality. Some guests did experience problems with the cleanliness and maintenance of bedding, including instances of dirty sheets or unclean pillowcases. Despite this, the overall impression leans towards the beds being a highlight of the stay, described often as very comfortable and large enough to ensure a restful experience.
Hotel Isla de La Garena has garnered mixed reviews regarding its cleanliness. Many guests commend the hotel's general cleanliness, describing the premises, facilities and rooms as very clean. The cleanliness appears particularly notable in the bathrooms and the spa area, which are frequently highlighted as impeccable. The facilities are often described as clean and spacious, contributing to the overall positive perception of the hotel's upkeep. Guests also appreciate the consistent replacement of towels and the efficient service provided by the cleaning staff.
However, not all feedback is favorable. Certain reviewers pointed out areas that require improvement, such as dusty furniture and dirty windows. Some rooms were described as having an unpleasant tobacco smell, visible dust and crumbs on the floor. There were mentions of cockroaches in the spa and gym area and instances where cleaning seemed rushed or incomplete, leaving guests dissatisfied.
In summary, while many guests find Hotel Isla de La Garena clean and comfortable, there are occasional lapses in cleanliness that need addressing to ensure a consistently positive experience.
When visiting Hotel Isla de La Garena, one consistent highlight is the friendly and attentive staff. Guests repeatedly praise the welcoming and efficient nature of the receptionists, in particular, who provide exceptional service and helpful information about the local area. The cleanliness maintained by the diligent cleaning staff also stands out, contributing to a pleasant stay for visitors.
Cafeteria and poolside personnel receive accolades for their friendly and attentive demeanor with many noting the excellent service and hospitality provided. Despite a few isolated incidents of slower service or less friendly interactions, the majority of guests report positive experiences and appreciate the warm, courteous treatment they receive throughout the hotel.
Overall, the hotel staff at Isla de La Garena contributes significantly to a pleasant and welcoming atmosphere, ensuring guests feel well-cared for and satisfied with their stay.
Hotel Isla de La Garena offers free WiFi to its guests, although experiences with the connection vary significantly. Some visitors report that the Wi-Fi worked well and praised the great connection. However, a notable number of guests found the WiFi unreliable with difficulties in getting it to work and a generally poor internet connection. More specific problems include trouble connecting devices like Google Chromecast to the television and a complicated registration process for access. There were also mentions of areas with no signal at all, pointing towards inconsistency in service throughout the hotel.
The spa at Hotel Isla de La Garena is generally well-received for its pleasant atmosphere and relaxing facilities. Guests have praised its cleanliness, well-maintained condition and the convenience of complimentary access without the need for prior booking. Many found it to be a peaceful retreat perfect for unwinding, especially appreciating features like the Turkish bath and hydromassage bathtubs in the suites.
However, opinions vary regarding the spa's size and operational status. Some found it small yet functional and a nice inclusion, while others noted that certain areas were not operational or that the temperature was not always appropriate. The lack of a relaxation area and the presence of surveillance cameras were also mentioned. Families might want to note that the spa policy favors adults and is less suited for children or under-14s. Despite these occasional drawbacks, the overall sentiment is that the spa is a valuable and enjoyable amenity, a highlight for many guests seeking relaxation during their stay.
Hotel Isla de La Garena offers a gym facility that receives mixed feedback from guests. Some highlight that it provides a welcome addition, incorporating both a gym and spa that are praised for their quality. However, it is noted that the gym is quite small and the equipment is basic with some machines reported as dirty or broken. The temperature in the gym has also been mentioned as uncomfortably hot. Despite these issues, the presence of a gym remains a positive aspect for those seeking to maintain their fitness routine during their stay, albeit with limited and basic facilities.
The pool facilities at Hotel Isla de La Garena receive positive mentions for their variety and quality. Guests appreciated both the outdoor and indoor pools, describing them as large, very nice and well-maintained. Many highlighted the relaxing, spacious atmosphere, making it an ideal place to unwind. The saltwater pool with its excellent maintenance and resort-like design, received specific praise. The pool area features sun loungers and shades, though some guests noted these were sometimes in short supply.
Rooms with direct access to the pool and those offering pool views contributed significantly to a positive experience. Guests enjoyed the convenience of leaving their rooms and finding themselves poolside. Families appreciated the child-friendly design of the pool, although some reviews indicated that the pool might not be suitable for all children and mentioned occasional crowding and noise.
Some issues were raised regarding the pool's operating hours and insufficient seating areas, which sometimes led to crowded conditions. Additionally, a few guests pointed out cleanliness issues with sunbeds and the presence of non-hotel guests using the pool facilities.
Despite minor drawbacks, the pools, particularly in summer, contribute significantly to the hotel's appeal, offering a beautiful, relaxing spot with excellent amenities and services.
Hotel Isla de La Garena is highly praised for its parking facilities, making it an ideal choice for travelers with cars. Guests appreciate the ample, free parking available at the hotel, including convenient underground and covered options. The parking is directly at the hotel, providing ease and security with some reviewers highlighting the safety and practicality of the interior parking. Additionally, the presence of electric car charging points and secure underground garages with direct access to rooms via elevator offers further convenience. Overall, guests consistently commend the hassle-free parking experience.
Hotel Isla de La Garena has received mixed reviews regarding its four-star rating with many guests indicating that it does not fully live up to the expectations normally associated with such a rating. While some aspects of the hotel, such as the facilities, may meet four-star standards, there is a consensus that the maintenance and cleanliness fall short. Guests have remarked that the rooms and bathrooms do not reflect the quality expected and that overall, the hotel feels more like a two or three-star establishment.
Some key points of feedback include the lack of adequate room service, insufficient staffing and a breakfast that does not meet the standard of a four-star hotel. Despite this, a few have noted that the hotel could be good if better maintained. However, for the price, many feel that improvements are necessary to truly justify the four-star classification.
Hotel Isla de La Garena is praised for its suitability for business travelers and offers noteworthy value for money for business purposes. This roadside property is conveniently located in an industrial estate, making it an ideal choice for business trips. The hotel boasts a range of business-friendly amenities including a business center, meeting rooms and additional facilities specifically catering to those on work travel. Guests highlight the accessibility and practicality of the location for business engagements. While parking options are somewhat limited, the facilities provided are highly regarded for their convenience and support of professional needs. The hotel also manages to balance its appeal by being accommodating for those traveling with children. Overall, Hotel Isla de La Garena stands out as a very good option for business travelers looking for an effective base for their activities.
Hotel Isla de La Garena offers a comfortable stay with various accessible features. The hotel has ground floor rooms and accessible room options that cater to guests with disabilities. Facilities, including the pool, are designed for accessibility with the pool being notably easy to access due to its location. Despite these features, some areas may not be fully adapted for individuals with significant mobility issues and there have been reports indicating that the hotel may struggle to accommodate all needs concerning disabled guests in the rooms. As it is situated in an industrial estate, it remains a cozy option with several thoughtful accessibility considerations.
Hotel Isla de La Garena offers a variety of pool experiences that have garnered mostly positive feedback from guests. The outdoor pool is described as very nice, beautiful and great by visitors, highlighting its aesthetic appeal. Access to the pool is convenient and direct from certain terrace rooms, which also offer nice views overlooking the pool area. The hotel ensures that sun loungers and shades are available, allowing guests to comfortably enjoy their pool time. Additionally, the pool area is noted to be child-friendly, making it suitable for families. However, there have been a few instances where guests found the outdoor pool to be under repair or disappointingly empty. Despite this, the general consensus remains favorable, particularly appreciating the clean indoor pool and the lovely public pool areas. The terrace, often praised for its great views of the pool, enhances the overall poolside experience.
Hotel Isla de La Garena exudes a romantic charm ideal for couples seeking a serene getaway. Guests have praised its cozy and peaceful ambiance, accentuated by charming surroundings. The suites, particularly noted for features like a fireplace, provide an intimate and welcoming atmosphere. The terrace offers a delightful space to relax, while the spa facilities, specifically designed for couple use, enhance the overall sense of tranquility. The hotel's quiet and calm location, especially appreciated during the summer months, further contributes to its appeal as a romantic retreat.
Hotel Isla de La Garena is acknowledged for its pet-friendly policy, allowing guests to stay with their dogs. Guests appreciate the hotel's flexibility when it comes to accommodating pets, making it a favored choice among dog owners. The hotel is often fully booked by those traveling with their dogs, indicating a strong reputation among pet parents. Many guests find the hotel perfect for their dogs, highlighting that pets are not just allowed but welcomed.
However, some visitors have experienced issues with noise, particularly from dogs left unattended by their owners. This can be disruptive, especially at night and might be a consideration for those sensitive to noise. Overall, the hotel is well-regarded for its pet-friendly atmosphere, but potential guests should be aware of the possibility of noise disturbances from other pets.
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Location
The hotel is nestled in the industrial area of Alcalá de Henares, lending itself to a quieter and serene environment. Though some guests find the industrial estate setting a bit isolated, it offers ample parking and is free from the hustle and bustle of city centers. This makes it a suitable choice for business travelers who prefer a peaceful stay and need to frequently commute to workplaces in the vicinity.
Guests appreciate the close-by dining options and commercial facilities, including the Oasis Shopping Center and El Corte Inglés, which are just a short drive or walk away. There's also convenient access to public transportation with a local bus stop and Renfe train station nearby, though it might require a car for utmost convenience.
While the hotel’s location is somewhat removed from the central areas of Alcalá de Henares and Madrid, which could be a drawback for some tourists, it’s also noted to be favorable for those looking for a quiet getaway. The surrounding area may not have a lot of tourist attractions within walking distance, but the tranquility it offers can be a significant plus for a relaxed stay.
Overall, Hotel Isla de La Garena is highly recommended for those who have specific travel needs in the area, find occasional night stays between long journeys and appreciate a quiet and easily accessible location.
Breakfast
However, not all feedback is glowing. Some guests have pointed out recurring issues with the breakfast service. There are complaints about the lack of variety with some items not being restocked promptly, leading to a disappointing experience for those arriving later. Technical issues with coffee makers and juice machines are also frequently mentioned. The hot food options, like eggs and bacon, sometimes fall short in quality and temperature.
Additionally, several guests feel that the breakfast is not fully reflective of a four-star hotel standard, mentioning factors such as the absence of staple items like ham, fried eggs and a variety of breads. The breakfast timing also seems to be an aspect of contention with some remarking that it closes too early at 10:30 am.
Ultimately, while there are aspects of breakfast at Hotel Isla de La Garena that guests appreciate, there is a consensus that improvements could be made in terms of variety, quality and service efficiency to ensure a consistently satisfactory start to the day.
Dinner
However, multiple reviews pointed out a limited variety on the restaurant menus, indicating that options for dinner and lunch can be sparse. Additionally, several guests found the restaurant service to be quite slow with some mentioning the presence of only one waitress for all tables, which led to long waiting times, requiring patience.
Pricing did receive some criticism with many finding the dinner prices to be expensive relative to the quality and selection of food offered. The restaurant and cafeteria also have limited operating hours, often closing early or unexpectedly, which inconvenienced many guests, especially those looking for late-night dining options.
The overall dining experience at Hotel Isla de La Garena doesn't seem to meet the expectations considering the prices and organization within the restaurant appeared to be another point of concern with some reservations not being managed correctly. While the dinner can occasionally surprise with its taste, the limited selection, high prices and sporadic service hours make it less reliable.
Rooms
The rooms' terraces and access to the pool are frequently mentioned as significant benefits, providing convenient and attractive views. Some rooms feature additional luxuries such as jacuzzis, premium tea selections and even fireplaces in suites, contributing to a memorable stay.
There are, however, occasional criticisms concerning maintenance and cleanliness. Issues such as old and worn-out furniture, inconsistent cleaning standards and minor functional defects like leaking showers and under-maintained bathrooms were noted. Some guests experienced rooms with a tobacco smell and a few commented on inadequate lighting and outdated decor.
Despite these drawbacks, the overall sentiment remains positive. The spaciousness, comfort and range of facilities at Hotel Isla de La Garena seem to leave a lasting impression, making it a notable choice for travelers seeking a pleasant stay with direct pool access and well-furnished rooms.
Beds
However, there were a few comments about issues such as spring mattresses not being ideal for some guests' backs and occasional complaints about noisy or squeaky beds that impacted sleep quality. Some guests did experience problems with the cleanliness and maintenance of bedding, including instances of dirty sheets or unclean pillowcases. Despite this, the overall impression leans towards the beds being a highlight of the stay, described often as very comfortable and large enough to ensure a restful experience.
Cleanliness
However, not all feedback is favorable. Certain reviewers pointed out areas that require improvement, such as dusty furniture and dirty windows. Some rooms were described as having an unpleasant tobacco smell, visible dust and crumbs on the floor. There were mentions of cockroaches in the spa and gym area and instances where cleaning seemed rushed or incomplete, leaving guests dissatisfied.
In summary, while many guests find Hotel Isla de La Garena clean and comfortable, there are occasional lapses in cleanliness that need addressing to ensure a consistently positive experience.
Staff
Cafeteria and poolside personnel receive accolades for their friendly and attentive demeanor with many noting the excellent service and hospitality provided. Despite a few isolated incidents of slower service or less friendly interactions, the majority of guests report positive experiences and appreciate the warm, courteous treatment they receive throughout the hotel.
Overall, the hotel staff at Isla de La Garena contributes significantly to a pleasant and welcoming atmosphere, ensuring guests feel well-cared for and satisfied with their stay.
Wi-Fi
Spa
However, opinions vary regarding the spa's size and operational status. Some found it small yet functional and a nice inclusion, while others noted that certain areas were not operational or that the temperature was not always appropriate. The lack of a relaxation area and the presence of surveillance cameras were also mentioned. Families might want to note that the spa policy favors adults and is less suited for children or under-14s. Despite these occasional drawbacks, the overall sentiment is that the spa is a valuable and enjoyable amenity, a highlight for many guests seeking relaxation during their stay.
Gym
Pool
Rooms with direct access to the pool and those offering pool views contributed significantly to a positive experience. Guests enjoyed the convenience of leaving their rooms and finding themselves poolside. Families appreciated the child-friendly design of the pool, although some reviews indicated that the pool might not be suitable for all children and mentioned occasional crowding and noise.
Some issues were raised regarding the pool's operating hours and insufficient seating areas, which sometimes led to crowded conditions. Additionally, a few guests pointed out cleanliness issues with sunbeds and the presence of non-hotel guests using the pool facilities.
Despite minor drawbacks, the pools, particularly in summer, contribute significantly to the hotel's appeal, offering a beautiful, relaxing spot with excellent amenities and services.
Parking
4 Star
Some key points of feedback include the lack of adequate room service, insufficient staffing and a breakfast that does not meet the standard of a four-star hotel. Despite this, a few have noted that the hotel could be good if better maintained. However, for the price, many feel that improvements are necessary to truly justify the four-star classification.
Business
Accessible
Outdoor Pool
Romantic
Dog Friendly
However, some visitors have experienced issues with noise, particularly from dogs left unattended by their owners. This can be disruptive, especially at night and might be a consideration for those sensitive to noise. Overall, the hotel is well-regarded for its pet-friendly atmosphere, but potential guests should be aware of the possibility of noise disturbances from other pets.
Yes, Hotel Isla de La Garena has pool(s) that belong to one or more of the following categories: Heated Pool, Pool Lap Lanes, Outdoor Pool.
Yes, a spa is available at Hotel Isla de La Garena.
Yes, Hotel Isla de La Garena welcomes dogs.
Yes, parking facilities are available at Hotel Isla de La Garena.
Yes, Hotel Isla de La Garena has a gym.
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