Comfort Suites Knoxville Airport

Alcoa 35.81201900, -83.98225500 , 140 Cusick Road (Show on Map)
7.5
Good


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Summary of reviewsComfort Suites Knoxville Airport is a popular choice among travelers, primarily due to its strategic location near the airport, providing convenient access to flights and local attractions. Guests appreciate the proximity to various dining options and the spacious, comfortable rooms which are particularly advantageous for families preparing for travel. The hotel offers good value for its price, with the combination of location, cleanliness, and comfort enhancing its appeal.

The breakfast service is generally well-received, with the complimentary meal adding value to the stay. Guests find the breakfast quality to be appetizing, although some suggest improvements through greater variety. Despite understaffing, the breakfast staff is recognized for their commendable service.

Rooms at the hotel are notably spacious, with large, comfortable beds praised by many guests. This feature contributes to a restful stay, complemented by facilities like a pool and hot tub, which offer relaxation after a day of travel or sightseeing. While some guests have noted issues such as musty odors and limited lighting, the consensus remains positive, citing roominess and location as highlights.

Staff at Comfort Suites Knoxville Airport are consistently described as friendly, professional, and helpful, contributing significantly to the positive guest experience. While there was an isolated incident of a less warm encounter, overall feedback is overwhelmingly favorable.

The pool and recreational facilities add to the hotel's charm, despite occasional closures and maintenance issues. Families particularly enjoy these amenities, enhancing their overall satisfaction with the stay.

Cleanliness at the hotel receives mixed reviews, with some guests praising the tidiness of their rooms, while others point out maintenance issues such as old carpets and signs of neglect. Despite these occasional shortcomings, the general sentiment towards Comfort Suites Knoxville Airport remains positive, with its spacious rooms and convenient location making it a preferred choice for many travelers.
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Business Hotel
Though specific business amenities aren't highlighted, Comfort Suites often includes services suitable for business travelers, such as business centers and meeting spaces.

3-Star Hotel
This hotel near Knoxville Airport features suite-style accommodations and free breakfast. It is a practical option for travelers looking for extra space and amenities.

Hotel for Honeymoon

Hotel with Swimming Pool

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Accessible Hotel

Hotel with Gym

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types
King Suite - Non-Smoking This suite features a cable TV, small refrigerator, and seating area.

Queen Suite with Two Queen Beds - Non-Smoking This suite features a cable TV, small refrigerator, and seating area.

King Suite with Accessible Tub - Accessible/Non-Smoking Featuring free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. This suite is air-conditioned and has a TV with cable channels, a tea and coffee maker and heating.

King Suite with Roll-In Shower - Accessible/Non-Smoking The suite offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower.

Guest Reviews
7.5
Good
Location
Comfort Suites Knoxville Airport boasts a convenient and strategic location, making it an ideal choice for travelers in the area. Situated near the airport, guests appreciate the ease of access for flights and the proximity to local attractions and amenities. The hotel is well-placed for travelers who have business or family nearby and offers good value for the price. Guests find the location to be advantageous, with several dining options, including Ruby Tuesday, nearby. Additionally, the spacious rooms enhance the comfort for families preparing to fly out, adding to the overall positive experience. Overall, the combination of location, cleanliness, and comfort make it a favorable option for many visitors.

Breakfast
The breakfast experience at Comfort Suites Knoxville Airport generally receives positive feedback from guests, who often describe it as good or even great. Many appreciate the inclusion of a free breakfast, noting that it adds value to their stay. The quality is frequently described as appetizing and wonderful, highlighting its appeal to guests. While the typical breakfast offerings satisfy most, some guests suggest the addition of more variety, such as yogurt and fruit options, could enhance the experience. The staff, despite being overworked due to understaffing, contribute positively to the breakfast service, receiving praise for their efforts.

Rooms
Nestled conveniently near the Knoxville Airport, Comfort Suites offers rooms that consistently impress with their spaciousness and comfort. Guests often highlight the large, comfortable beds, ensuring a restful night's sleep. Many appreciate the ample room size, providing a sense of openness rarely found in other hotels. An extra sofa bed in the room is a welcoming addition for those traveling with family or friends.

The location stands out as a notable advantage, providing easy access to nearby attractions, and the concierge service consistently receives praise for its friendliness and helpfulness. Facilities such as the pool and hot tub are also well-liked, offering a relaxing escape after a day of travel or sightseeing.

While overall comfort and roominess are prevalent themes, some guests have reported issues including a musty smell, limited bathroom lighting, and occasional shortcomings in cleanliness and towel availability. Problems with the air conditioning and bathroom safety are also highlighted by a few reviewers. Despite these occasional concerns, the general sentiment remains positive, with the hotel's spacious rooms and convenient location standing out as key factors for a pleasant stay.

Cleanliness
Comfort Suites Knoxville Airport presents a mixed picture in terms of cleanliness, with some guests noting specific areas in need of improvement. While a few rooms were described as clean and nice, other areas of the hotel seemed to face challenges. Frequent comments highlighted issues such as old and grubby carpets, mold in bathrooms, and leftover debris from previous occupants. The lobby appeared to have a strong odor, and sticky floors by the breakfast bar were noted. The building's age was evident, with signs of neglect and the need for updates, particularly in the bathroom facilities. While some guests found their accommodations satisfactory, the overall presentation of the hotel raised concerns about consistent maintenance and housekeeping practices.

Staff
The guests of Comfort Suites Knoxville Airport consistently highlight the amiable nature of the staff, describing them as friendly, kind, and welcoming. Many reviews emphasize the professionalism and helpfulness of the team, noting their courteous and knowledgeable approach. While there was mention of a front desk encounter that was less than warm, the overall impression drawn from the reviews is overwhelmingly positive with guests frequently acknowledging the staff's pleasant demeanor and willingness to assist.

Pool
The pool at Comfort Suites Knoxville Airport generally receives positive remarks from guests. It is often described as nice and very nice, with children enjoying the heated water and complimentary waffle breakfast. Some guests appreciate the improvements, noting that it was good after fixing a light issue. However, there are consistent reports of the pool being closed during stays and the hot tub needing repairs. When available, the pool and hot tub contribute to a pleasant experience, with specific mention of amenities appealing to families, such as the indoor pool being a hit with younger guests.


Yes, Comfort Suites Knoxville Airport has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Comfort Suites Knoxville Airport.

No, Comfort Suites Knoxville Airport doesn't allow dogs.

No, parking facilities aren't available at Comfort Suites Knoxville Airport.

Yes, Comfort Suites Knoxville Airport has a gym.

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