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Summary of reviewsThe Hilton Knoxville Airport stands out for its exceptional convenience given its prime location adjacent to Knoxville Airport, making it a perfect choice for travelers with early flights. This strategic position not only simplifies travel plans but also offers easy access to downtown Knoxville's attractions. Guests appreciate various facilities, including a good restaurant and a satisfying breakfast that adds to the ease of their stay, though breakfast costs extra. The morning offerings, including a buffet and convenient lobby options, receive favorable feedback.
Accommodations are comfortable and spacious, with guests noting the striking cleanliness and the beds' exceptional comfort, ensuring restful nights. While some rooms show signs of aging, overall cleanliness and room amenities meet guests' expectations, reinforcing the hotel's reputation for tidiness.
The staff at Hilton Knoxville Airport receive significant praise for their exceptional service and friendly demeanor. Guests highlight the team's helpfulness and courtesy, with specific mentions of individuals like Steve and Marc who enhance the experience with personalized service at the front desk.
In summary, the Hilton Knoxville Airport offers a blend of convenience, comfort, and excellent service that combines to provide a positive experience for travelers. Its proximity to the airport, comfortable accommodations, and dedicated staff make it an ideal stop for those passing through Knoxville. Show more
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Categories
Business Hotel
This hotel offers a business center, meeting rooms, and express check-out. It is conveniently located near the airport, making it ideal for business travelers.
Hotel with Parking
This hotel offers complimentary self-parking directly on-site, providing convenient access for guests traveling by car. Secured parking is available, adding an extra layer of security for parked vehicles. Its location connected to the airport via a covered walkway is also highly convenient for travelers.
Accessible Hotel
The hotel offers accessible room types such as a 1 King Hearing Accessible room and a 1 King Mobility/Hearing Accessible room with a bathtub. It features increased accessibility, an elevator, and accessible parking.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Room Types
King RoomFeatures a 37-inch flat-screen TV, a work desk and an alarm clock with MP3 player.
King Room - Hearing AccessThis room offers disability access and features a 37-inch flat-screen TV, a work desk and an alarm clock with MP3 player.
King Room with Tub - Mobility and Hearing AccessThe unit offers 1 bed.
Junior SuiteThe suite features a flat-screen TV, air conditioning, a tea and coffee maker, as well as heating.
King Room with Roll-In Shower - Mobility/Hearing AccessibleThe unit offers 1 bed.
Queen Room with Two Queen BedsThe quadruple room features air conditioning, a tea and coffee maker, heating, as well as a TV. The unit has 2 beds.
Guest Reviews
8.7
Very Good
Location
Nestled right next to Knoxville Airport, Hilton Knoxville Airport boasts an exceptional location that earns praise for its convenience. The hotel's proximity to the TYS terminal makes it an ideal choice for travelers looking to catch early flights, offering easy access to the airport with just a short walk. This location also allows guests to enjoy the vibrant attractions of downtown Knoxville without the hassle of long commutes. Hilton Knoxville Airport combines practicality with comfort, providing various facilities such as a good restaurant serving delicious meals and friendly, welcoming staff. Additionally, the hotel offers a satisfying breakfast to ensure guests start their day on the right foot. Overall, the strategic location of this hotel simplifies travel plans and enhances the overall experience for visitors flying in and out of Knoxville.
Breakfast
The breakfast experience at Hilton Knoxville Airport generally receives positive remarks from guests. Many have enjoyed their meals at the restaurant's buffet, often highlighting the quality of the breakfast as a noteworthy aspect of their stay. For those who prefer a quick morning start, there's convenient access to coffee and breakfast bars in the lobby, adding to the overall positive impression of morning offerings.
However, it's noted that breakfast is not always included in the room rate, which could be a consideration for some travelers. The price of the breakfast buffet, recently increased to $15 per person, is another point guests mention. While the restaurant receives favorable feedback, there are occasional mentions of basic breakfast fare and isolated issues, such as an out-of-date milk, which slightly detract from the experience.
Overall, while there are minor criticisms, the breakfast provided at Hilton Knoxville Airport mainly contributes positively to guests' stays, with the restaurant and easy coffee options as notable highlights.
Rooms
Travelers seeking a convenient location near the airport often find the Hilton Knoxville Airport to be a practical choice, with rooms that offer commendable comfort and cleanliness. Guests appreciate the spaciousness and well-decorated interiors, which enhance the overall experience. The beds are notably comfortable, contributing to a restful stay, and the convenient room locations ease logistics for those with flights to catch.
However, some feedback suggests the hotel rooms are beginning to show signs of their age, hinting at a needed remodel to update the dated aspects. Additionally, while generally praised for cleanliness, improvements such as providing hotter water for showers could enhance guest comfort further.
Despite these minor drawbacks, the overall sentiment reflects a positive stay, underscoring the hotel's ample space, cleanliness, and comfort that align well with the needs of travelers prioritizing proximity to the airport.
Beds
Travelers seeking a restful night's sleep will find the Hilton Knoxville Airport well-equipped for comfort. Guest reviews consistently highlight the beds' comfort, emphasizing their ability to provide a tranquil sleeping experience. Many guests find the beds notably comfortable, enhanced by exceptional pillows and soft, ample bed linen. For those prioritizing comfort during their stay, this hotel promises peaceful nights and restorative sleep, making it an ideal choice for travelers passing through Knoxville.
Cleanliness
The Hilton Knoxville Airport receives high praise for its overall cleanliness from guests. Reviews highlight the hotel's very clean environment, with several mentions of its immaculate rooms and facilities. The collective impression is one of a clean and welcoming property, consistently maintaining a tidy appearance in all areas. Guests also commend the friendly and courteous staff, enhancing the pleasant experience. However, while the property holds a clean standard, it is noted that certain areas, such as the bedrooms, could benefit from an upgrade to maintain its modern appeal. Overall, the hotel's commitment to cleanliness is evident, making it an inviting stay for travelers.
Staff
The staff at Hilton Knoxville Airport receives consistent praise for their exceptional service and friendly demeanor. Guests frequently highlight the wonderful and extremely helpful staff, noting their genuine friendliness and willingness to assist. The team is described as amazing, with several specific mentions of individuals who made a positive impression, such as Steve, who welcomed guests warmly, and Marc, who efficiently handled reservations and explained hotel amenities. The front desk staff, in particular, is commended for their courtesy and attention, making guests feel welcome and accommodated. Overall, the staff's commitment to excellent service contributes significantly to guests' positive experiences at the hotel.
Yes, Hilton Knoxville Airport has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Hilton Knoxville Airport.
No, Hilton Knoxville Airport doesn't allow dogs.
Yes, parking facilities are available at Hilton Knoxville Airport.