The Hilton Knoxville Airport stands out for its exceptional convenience given its prime location adjacent to Knoxville Airport, making it a perfect choice for travelers with early flights. This strategic position not only simplifies travel plans but also offers easy access to downtown Knoxville's attractions. Guests appreciate various facilities, including a good restaurant and a satisfying breakfast that adds to the ease of their stay, though breakfast costs extra. The morning offerings, including a buffet and convenient lobby options, receive favorable feedback.
Accommodations are comfortable and spacious, with guests noting the striking cleanliness and the beds' exceptional comfort, ensuring restful nights. While some rooms show signs of aging, overall cleanliness and room amenities meet guests' expectations, reinforcing the hotel's reputation for tidiness.
The staff at Hilton Knoxville Airport receive significant praise for their exceptional service and friendly demeanor. Guests highlight the team's helpfulness and courtesy, with specific mentions of individuals like Steve and Marc who enhance the experience with personalized service at the front desk.
In summary, the Hilton Knoxville Airport offers a blend of convenience, comfort, and excellent service that combines to provide a positive experience for travelers. Its proximity to the airport, comfortable accommodations, and dedicated staff make it an ideal stop for those passing through Knoxville.
Comfort Inn & Suites Knoxville West is well-regarded for its exceptional location, providing easy access to dining options and nearby attractions like West Town Mall. The hotel's proximity to Interstate 40 and ample on-site parking make travel convenient for guests. Despite its central position, the facility maintains a quiet atmosphere, contributing to a welcoming stay complemented by attentive and friendly service.
The breakfast offerings at the hotel receive positive acclaim, with guests appreciating the fresh and delicious selection. The variety, including waffles, fruits, yogurt, and eggs, is comparable to well-rated hotel chains. The staff's effort to keep the breakfast area clean and well-stocked is a notable aspect, contributing to a favorable dining experience.
Room experiences at Comfort Inn & Suites Knoxville West are mixed, with many guests praising the spaciousness and cleanliness that make for a comfortable stay. However, some rooms suffer from unpleasant odors and outdated decor, with occasional noise disturbances from the nearby interstate. Updating furnishings and addressing odor issues could enhance the room experience further.
Cleanliness feedback is also mixed, with some guests finding certain areas clean and comfortable, while others report issues such as dated appearances and inadequate cleaning, especially in common areas. A deep cleaning and updates are suggested to improve conditions like soiled carpets and maintenance needs in bathrooms.
Overall, Comfort Inn & Suites Knoxville West is appreciated for its strategic location, welcoming service, and satisfying breakfast, although improvements in room condition and cleanliness could elevate guest satisfaction further.
Red Roof Inn Knoxville Central – Papermill Road benefits from a convenient location just outside downtown Knoxville, offering easy access to the interstate and a short drive to the city's main attractions. Guests appreciate the balance of accessibility and tranquility, noting the quiet and safe surroundings that enhance a restful stay. The staff is frequently praised for their friendliness and professionalism, contributing positively to the overall guest experience. Visitors often highlight the clean and comfortable rooms, emphasizing the remodeled accommodations and the pleasant sleep quality provided by the beds.
However, certain aspects receive mixed reviews, particularly concerning breakfast and cleanliness. While complimentary coffee is available, some guests express disappointment at the limited breakfast options, noting that they expected more substantial offerings. Cleanliness remains a point of contention, as several guests enjoy a tidy and organized room stay, but others report issues such as unpleasant odors, sightings of bugs, and maintenance oversights including stained linens and exterior clutter.
The beds receive positive remarks for comfort but also face criticism due to inconsistencies in quality, with some mattresses described as old or lumpy. Despite these areas for improvement, the overall ambiance, supportive staff, and the inn's strategic location make it a favorable choice for travelers exploring Knoxville without being in the city's hustle and bustle. The hotel offers a comfortable experience at a commendable price, yet there is room for improvement in certain aspects to ensure a consistently pleasant stay for all guests.
Drury Inn & Suites Knoxville West stands out as a highly-reviewed hotel known for its prime location, excellent amenities and welcoming atmosphere, particularly for families and pet owners. Situated conveniently near major highways, the hotel is praised for its proximity to a variety of shops, restaurants and the University of Tennessee, making it an ideal choice for travelers looking to explore Knoxville.
Among the top highlights is the exceptional breakfast experience. Guests consistently rave about the variety and quality of the breakfast offerings, which include hot options like eggs, waffles and fresh fruit. This positive feedback extends to the complimentary dinner service, where the “kickback” hour with free evening food, drinks and a full buffet is frequently noted as a pleasant and valuable perk. The included meals not only enhance the hospitality experience but also add significant value to the stay.
The accommodations themselves are widely praised for their cleanliness and comfort. Guest rooms are described as spacious, well-decorated and immaculately clean with comfortable beds ensuring a restful night's sleep. This level of cleanliness extends throughout the hotel with common areas and facilities being equally well-maintained.
The staff at Drury Inn & Suites Knoxville West receive high marks for their friendly and helpful service. From the front desk to the housekeeping and kitchen crews, the team is commended for their welcoming demeanor and dedication to ensuring guests have a pleasant stay.
Additional amenities such as the indoor and outdoor pool, hot tub and ample parking with EV charging options further contribute to the positive guest experiences. Families especially appreciate the kid-friendly pool area and spacious family rooms, making it a top choice for family vacations and group stays.
Overall, Drury Inn & Suites Knoxville West delivers a blend of convenience, comfort and exceptional service, making it a preferred option for a variety of travelers. Whether for a short visit or an extended stay, guests can expect a welcoming and hassle-free experience.
Baymont by Wyndham Knoxville/Cedar Bluff is highly regarded for its prime location, offering easy access to major highways like I-40 and I-75, a variety of dining options, shopping centers such as Westtown Mall and Turkey Creek and key attractions like the University of Tennessee Knoxville. The area is described as safe, quiet and convenient with ample parking available and facilities suited for guests with disabilities and pet owners.
Breakfast at the hotel receives positive feedback with guests appreciating the variety of hot dishes like scrambled eggs, sausage and biscuits with gravy. The breakfast is noted for its taste and freshness and the staff, particularly Elaine, are praised for their friendly and efficient service. Although the non-self-serve setup might slow down service, the cleaner and more sanitary environment is well-received by most.
Guest rooms are described as clean, spacious and comfortable with convenient amenities such as fridges, microwaves and coffee makers. Many guests find the decor and room layout pleasing and the beds are highlighted for their comfort. However, some rooms could use updates with mentions of old furniture, poor lighting and occasional unpleasant smells. Despite these issues, the overall sentiment is positive with many guests satisfied with the room cleanliness and comfort.
Cleanliness overall receives mixed reviews. Many guests comment on the hotel's high standards, using terms like "super clean" and "impeccable cleanliness." However, some issues with stained carpets and dated fixtures were noted, indicating areas for improvement. Nevertheless, a majority of guests find the hotel clean and inviting.
The staff are frequently commended for their friendliness and professionalism. Specific employees like Elaine, Brittany and Shawna receive special mentions for enhancing guest experiences. The general positive interactions with the staff contribute to a welcoming environment, despite a few instances of less favorable encounters.
Guests report mixed experiences with the hotel's Wi-Fi. While some find it fast, many others describe it as slow and unreliable, likening it to dial-up speeds, which detracts from their overall experience.
The outdoor pool at the hotel is well-received with guests appreciating its cleanliness and inviting atmosphere. Families, in particular, find the pool area enjoyable for children, adding to the hotel's family-friendly appeal. The presence of an indoor pool and hot tub also adds to the recreational options available, despite occasional issues with cleanliness and unclear operating hours.
The hotel is favorable for families, providing well-equipped rooms and a welcoming environment. However, some logistical issues such as limited breakfast options for larger groups were mentioned. Despite these minor drawbacks, the hotel supports family activities well, making it a suitable choice for group stays.
Reviews for the beds are mixed. While many guests find them comfortable and conducive to good rest, others find them too firm with issues regarding bed sizes not matching expectations and occasional problems with bedding quality. However, the cleanliness and freshness of linens are generally appreciated.
Business travelers find the hotel practical with good amenities for work, including a business center. Quick check-ins, reasonable pricing and access to a gym make it a convenient choice for short business stays, although some did report issues with credit card charges which were resolved by the staff.
Accessibility features receive mixed feedback. While the hotel provides wheelchair-accessible rooms and ADA-compliant bathrooms, some areas need improvement, such as replacing bathtubs with walk-in showers and ensuring stable shower chairs.
Lastly, the hotel is noted for its dog-friendly policy, offering convenient amenities for pet owners with specific pet-friendly rooms that are clean and safe.
In sum, Baymont by Wyndham Knoxville/Cedar Bluff offers a comfortable and convenient stay with significant positives in location, staff friendliness and amenities. While there are areas for improvement in Wi-Fi reliability, bed comfort and room updates, the overall guest experience leans towards a positive and satisfactory stay.