Holiday Inn Express Madrid-Alcorcón by IHG
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Summary of reviewsThe Holiday Inn Express Madrid-Alcorcón by IHG, presents a compelling option for travelers seeking both convenience and comfort on the outskirts of Madrid. Located with excellent road and public transport connectivity, it is particularly suitable for guests with cars or those wishing to avoid city traffic. Proximity to the A-5 highway, Alcorcón Central train station and metro stations offer quick access to Madrid's city center, while proximity to the Tres Aguas shopping center provides easy access to dining, shopping and entertainment options. The added convenience of free parking further enhances its appeal.
Guests generally appreciate the breakfast offered at the hotel, noting a variety and abundance of options. The inclusion of breakfast in the price is seen as a good value. Highlights include a diverse array of pastries, fruits and savory items. Staff ensure the buffet is well-maintained and stocked, though peak times can lead to crowding and long lines with some suggestions for improved organization and broader dietary options.
While the hotel lacks an onsite restaurant or bar, guests benefit from nearby dining options within the shopping center. This is seen as a practical compromise, even though some guests wish for an extended in-house meal service.
Room accommodations are noted for their cleanliness and comfort, featuring spacious and cozy beds. Although the furnishings are somewhat outdated and rooms can be cramped, especially for families, the overall cleanliness and functionality receive positive mentions. Issues such as noisy air conditioning and insufficient soundproofing are noted, but the value for money remains good given the basic comforts and friendly service provided by the hotel staff.
The staff at the Holiday Inn Express Madrid-Alcorcón consistently impress guests with their friendliness, professionalism and attentiveness. The reception staff, in particular, are noted for their warm and efficient service, contributing significantly to a pleasant stay.
Cleanliness across the hotel is highly praised with guests often noting spotless rooms and well-maintained facilities. Minor lapses in consistent cleaning are occasionally cited, but the overall commitment to hygiene is evident.
WiFi service receives mixed reviews; while many find it strong and reliable, others report connectivity issues, particularly on higher floors. These disparities suggest that while the hotel generally meets internet needs, improvements could be made in specific areas.
For families, the hotel offers a welcoming environment with several family-friendly amenities. Rooms are clean and well-suited for children, though families might find them tight, particularly with additional bedding. Despite the minor inconvenience of uncomfortable sofa beds and limited space, the hotel's overall setup and amenities make it a comfortable choice for family stays.
Bed comfort is largely praised with many guests noting the quality of mattresses and variety of pillow options. Sofa beds, however, are frequently mentioned as needing improvement.
Rated as a three-star establishment, the hotel meets expectations for quality and value. It is seen as an economical option, particularly for short stays and business trips. The absence of certain amenities like a refrigerator in rooms and mixed reactions to pricing are noted, but features like free parking and proximity to essential services make it a smart choice for practical, budget-conscious travelers.
Overall, the Holiday Inn Express Madrid-Alcorcón by IHG, offers a reliable and comfortable stay with strong points in cleanliness, staff service and convenient location, while minor improvements could enhance the guest experience further.
Categories
Guests generally appreciate the breakfast offered at the hotel, noting a variety and abundance of options. The inclusion of breakfast in the price is seen as a good value. Highlights include a diverse array of pastries, fruits and savory items. Staff ensure the buffet is well-maintained and stocked, though peak times can lead to crowding and long lines with some suggestions for improved organization and broader dietary options.
While the hotel lacks an onsite restaurant or bar, guests benefit from nearby dining options within the shopping center. This is seen as a practical compromise, even though some guests wish for an extended in-house meal service.
Room accommodations are noted for their cleanliness and comfort, featuring spacious and cozy beds. Although the furnishings are somewhat outdated and rooms can be cramped, especially for families, the overall cleanliness and functionality receive positive mentions. Issues such as noisy air conditioning and insufficient soundproofing are noted, but the value for money remains good given the basic comforts and friendly service provided by the hotel staff.
The staff at the Holiday Inn Express Madrid-Alcorcón consistently impress guests with their friendliness, professionalism and attentiveness. The reception staff, in particular, are noted for their warm and efficient service, contributing significantly to a pleasant stay.
Cleanliness across the hotel is highly praised with guests often noting spotless rooms and well-maintained facilities. Minor lapses in consistent cleaning are occasionally cited, but the overall commitment to hygiene is evident.
WiFi service receives mixed reviews; while many find it strong and reliable, others report connectivity issues, particularly on higher floors. These disparities suggest that while the hotel generally meets internet needs, improvements could be made in specific areas.
For families, the hotel offers a welcoming environment with several family-friendly amenities. Rooms are clean and well-suited for children, though families might find them tight, particularly with additional bedding. Despite the minor inconvenience of uncomfortable sofa beds and limited space, the hotel's overall setup and amenities make it a comfortable choice for family stays.
Bed comfort is largely praised with many guests noting the quality of mattresses and variety of pillow options. Sofa beds, however, are frequently mentioned as needing improvement.
Rated as a three-star establishment, the hotel meets expectations for quality and value. It is seen as an economical option, particularly for short stays and business trips. The absence of certain amenities like a refrigerator in rooms and mixed reactions to pricing are noted, but features like free parking and proximity to essential services make it a smart choice for practical, budget-conscious travelers.
Overall, the Holiday Inn Express Madrid-Alcorcón by IHG, offers a reliable and comfortable stay with strong points in cleanliness, staff service and convenient location, while minor improvements could enhance the guest experience further.
Family Friendly Hotel
Business Hotel
Accessible Hotel
3-Star Hotel
Guest Reviews
The Holiday Inn Express Madrid-Alcorcón offers a convenient location for travelers, especially those with cars. Situated on the outskirts of Madrid, it boasts excellent connectivity via road and public transport. Major highways, such as the A-5, are easily accessible, making it ideal for those passing through the region or looking to avoid city traffic. The Alcorcón Central train station and nearby metro stations provide quick access to Madrid's city center with connections to Atocha and other major destinations.
Proximity to the Tres Aguas shopping center is another highlight, offering a range of dining options, shops, entertainment venues and essential services like pharmacies. Guests found the short walking distances to public transportation and the shopping center to be particularly convenient. The nearby bus stops further enhance accessibility, making it easy to navigate both Alcorcón and greater Madrid.
For leisure activities, the hotel’s location is advantageous, being close to attractions like the Madrid Zoo and Warner Bros Amusement Park. Free parking is an added benefit for those driving, alongside clean facilities and friendly staff, making the hotel a practical choice for both leisure and business travelers looking for a comfortable stay with all necessary amenities within reach.
Overall, the location is praised for its easy car access, connectivity to Madrid and proximity to local attractions and services, though it is somewhat distant from the city center. Despite being on the outskirts, the excellent public transport links and nearby amenities make it a convenient base for exploring Madrid and the surrounding areas.
Guests at the Holiday Inn Express Madrid-Alcorcón generally hold a favorable opinion of the breakfast provided. Many reviews highlight the variety and abundance of the breakfast buffet with some guests describing it as exceeding their expectations. The inclusion of breakfast in the price is appreciated by many, adding to the perceived value for money.
Positive aspects noted include the extensive choices available with repeated mentions of a diverse array of pastries, fruits and savory items. Some guests particularly enjoyed the potato omelette and the overall freshness and quality of the offerings. The breakfast service is frequently commended for being complete and well-maintained with staff proactively replenishing items as they run low.
However, there are also mentions of areas needing improvement. Several reviews note that the breakfast area can become crowded, particularly during peak times, leading to a somewhat chaotic atmosphere. Some guests mention long lines and difficulty finding seating. The coffee situation receives mixed feedback with some guests finding the quality lacking.
A few guests with dietary restrictions or preferences found the options insufficient, noting a limited selection for vegetarians, those with allergies and gluten-free options. The variety of hot items like scrambled eggs and bacon is also mentioned as an area that could be enhanced.
Overall, while the breakfast at Holiday Inn Express Madrid-Alcorcón is considered good and satisfying by many guests, there are suggestions for better organization and expanding the variety, especially to accommodate all dietary needs.
Guests at the Holiday Inn Express Madrid-Alcorcón by IHG, generally appreciated the nearby amenities for dining. Many reviews pointed out the convenience of a complete and very close shopping center where visitors could easily find options for lunch and dinner. This proximity to a busy shopping area with a variety of restaurants was a noted advantage.
However, the hotel itself lacks an onsite restaurant or bar, which some guests found inconvenient, especially those arriving late in the evening. The lack of dinner service at the hotel and no provision for lunch options were consistent points of feedback. Although alternatives like sandwich machines and take-out options were mentioned, guests suggested more varied pre-cooked dishes and an extended meal service would enhance the overall experience. Despite these gaps, the access to nearby dining facilities helped mitigate some of the concerns about the lack of in-house dining options.
The Holiday Inn Express Madrid-Alcorcón offers a mix of experiences based on guest reviews, particularly focusing on the rooms. Comfort is a highlight with many guests praising the rooms for being spacious, cozy and equipped with comfortable beds. Cleanliness is another strong point, as numerous reviews mention that both rooms and bathrooms are well-maintained and tidy.
However, several reviews indicate that the room size can be an issue, especially for families. The rooms, although clean and functional, are often described as too small or cramped for groups of four. This tight space is viewed negatively by families who need more room during their stays.
The decor and furniture appear to be somewhat outdated with some elements requiring maintenance and renovation. Issues like broken furniture, peeling wallpaper and swollen doors were noted, alongside complaints about noisy air conditioning and poor soundproofing from both internal and external noises.
A lack of amenities such as minibars and refrigerators in rooms was also mentioned frequently. Additionally, there were complaints about rooms smelling of tobacco and in some instances, sewer or gasoline smells were reported, which affected the overall experience for some guests.
On the positive side, many guests found the rooms functional and meeting essential needs. Despite some minor discomforts such as lumpy pillows and slightly uncomfortable sofa beds, the overall value for money is considered good with a combination of cleanliness, basic comforts and friendly service making the stay satisfactory for many visitors. The proximity to the city center and good connectivity were appreciated as well.
Holiday Inn Express Madrid-Alcorcón by IHG, generally receives positive feedback when it comes to bed comfort. Most guests reported that the beds were very comfortable, often highlighting the quality of the mattresses and pillows. Some reviews noted a range of pillow firmness options, which enhanced their sleeping experience. Cleanliness also routinely earned high marks, further adding to the overall comfort.
However, not all reviews were glowing. A number of guests mentioned that some pillows were either uncomfortable or too high and hard. The sofa beds, in particular, were frequently cited as being uncomfortable. There were also a few mentions of mattresses being too hard, worn out or in need of replacement.
Despite these mixed comments, many guests seemed pleased with the comfort offered by the main beds, which were described as cozy, spacious and exceptionally good in numerous reviews. This positive consensus on the primary beds, combined with a clean environment, paints a largely favorable picture of the sleeping arrangements at the hotel.
The Holiday Inn Express Madrid-Alcorcón receives high praise for its cleanliness from its guests. Visitors consistently highlight the rooms and facilities as very clean, modern and well-maintained. Rooms are described as spacious, comfortable and often spotless. The hotel’s bathrooms are noted for their tidiness with frequent mentions of their cleanliness. Throughout the hotel, from hallways to common areas, the overall cleanliness is exceptional, creating an inviting and hygienic environment. Guests appreciate the thorough daily cleaning, although a few cited occasional issues like dust and worn-out elements.
While most reviews are overwhelmingly positive, some guests pointed out inconsistencies, such as rooms not being cleaned on some days and isolated incidents of dirtiness. Despite these occasional lapses, the general consensus reflects a strong commitment to maintaining a clean and pleasant atmosphere. Alongside the cleanliness, the friendly staff and the comfortable, well-equipped rooms contribute to the overall positive experience.
The Holiday Inn Express Madrid-Alcorcón consistently receives commendations for its exceptional staff. Guests frequently highlight the friendliness and professionalism of the hotel personnel, emphasizing how courteous, kind and attentive they are. The reception staff stands out with their warm smiles and willingness to assist, making check-in and check-out processes smooth and welcoming. Visitors appreciate the staff's dedication to going above and beyond in providing excellent treatment, whether through solving unexpected issues, lending chargers or being consistently polite and efficient.
Throughout their stay, guests observe that the staff's service is not only impeccable but also delivered with a genuine sense of care. This level of personal attention contributes significantly to the overall pleasant experience. Even the breakfast staff garners praise for maintaining well-stocked options and delivering top-notch service. The hotel is noted for its clean rooms and good value, further complemented by the enthusiastic, helpful and reliable team.
Despite occasional mentions of small room sizes, the predominant sentiment focuses on the remarkable friendliness and helpfulness of the staff, making the Holiday Inn Express Madrid-Alcorcón a standout choice for travelers seeking a welcoming and supportive environment.
The WiFi service at the Holiday Inn Express Madrid-Alcorcón by IHG, receives mixed reviews from guests. On the positive side, many guests have found the WiFi to be strong, reliable and fast with good coverage throughout the hotel. It is also worth noting that the strong and free WiFi access is a plus for most visitors. However, there are several reports indicating issues with connectivity; some guests experienced weak signals, particularly on higher floors and in some instances, the internet was unstable or slow. There were also mentions of difficulty using the WiFi for tasks like web conferencing at times. Overall, while some guests had a satisfactory experience with the hotel's WiFi, others encountered significant problems.
The Holiday Inn Express Madrid-Alcorcón offers a plethora of family-friendly amenities and services, making it an attractive choice for families traveling with children. Guest reviews highlight the hotel's positive environment for families with the entire place being ideal for family getaways and children-friendly activities. The facilities are well-suited for kids and families have had pleasant experiences during their stays. Many reviewers noted that the hotel is quiet and conveniently located, adding to its appeal for family vacations.
However, there are recurring comments about the size and comfort of the family rooms. Multiple guests pointed out that the family rooms feel cramped and tight, especially for families of four. The sofa beds in these rooms have been frequently described as uncomfortable with some guests mentioning that they are not suitable replacements for single beds. While the double beds were generally found to be comfortable, the lack of space due to additional children’s bedding, strollers and suitcases has been a notable concern.
Despite the limited space, the rooms were often praised for being clean and cozy and the hotel’s setup is well configured to accommodate families. The accessibility of adjoining rooms and the availability of free parking are additional perks that have been appreciated by guests. However, some reviews mentioned the absence of a refrigerator in the family rooms, which could be a drawback for those needing easy access to cool storage.
Overall, the Holiday Inn Express Madrid-Alcorcón is viewed as a good option for family stays with its clean environment, convenient amenities and family-friendly services, though potential guests should consider the compact nature of the family rooms and the less comfortable sofa beds when making their booking decisions.
The Holiday Inn Express Madrid-Alcorcón by IHG, consistently meets the expectations of a three-star establishment. Guests appreciate the good quality and value for money it offers, describing it as a decent option for short stays or business trips. The breakfast service, though simple, is well-regarded for its quality and extended hours. While the hotel’s facilities are adequate for its category, some guests noted the absence of a refrigerator in the rooms as a drawback.
The pricing receives mixed reactions with some finding it reasonable and others considering it a bit steep for a three-star rating. Nevertheless, the comfortable beds contribute positively to the overall experience. Practical amenities include free parking and proximity to a large shopping center and the highway. In summary, the hotel is considered a viable choice for those seeking reliable three-star accommodations, despite some critiques on costs and amenities.
The Holiday Inn Express Madrid-Alcorcón by IHG, is a practical choice for business travelers. Reviews highlight its suitability for corporate and professional uses, noting it as an ideal hotel for business stays with its well-connected location and convenient access to highways. The hotel offers good value for money with a correct breakfast included and guests appreciate its cleanliness and the friendliness of the staff.
Functionally designed, the hotel provides business-friendly amenities and accommodations, making it a reliable option for work-oriented trips. Its proximity to a large shopping center also adds a level of convenience for guests.
Overall, the Holiday Inn Express Madrid-Alcorcón is a convenient and accessible choice for business travelers, presenting a good balance of quality and price-value ratio, making it a handy option for work-related stays on the outskirts of Madrid.
Holiday Inn Express Madrid-Alcorcón, an IHG Hotel, presents an accessible and convenient option for travelers with disabilities. The hotel prides itself on its proximity to public transportation, including close connections to trains and subways, making it easy for guests to explore Madrid. The location is also praised for its accessibility to the highway, ensuring that those traveling by car can reach the hotel without difficulty.
Parking is a standout feature with numerous reviews highlighting the availability of free, easy-to-access parking spaces, including designated handicapped spots. This is especially beneficial for guests who prefer driving or have mobility impairments.
Furthermore, the hotel's amenities cater well to individuals with disabilities. The bathrooms are noted for their practical, inclusive designs and the rooms are spacious, enhancing comfort and ease of movement for wheelchair users.
Guests also appreciate the hotel's quiet environment and adaptive facilities, which contribute to a comfortable stay. The staff receives high marks for their exceptional treatment, especially the standout service from Barbara.
In conclusion, the Holiday Inn Express Madrid-Alcorcón excels in offering a well-connected, accessible and friendly environment for all its guests, ensuring a pleasant and hassle-free experience.
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Location
Proximity to the Tres Aguas shopping center is another highlight, offering a range of dining options, shops, entertainment venues and essential services like pharmacies. Guests found the short walking distances to public transportation and the shopping center to be particularly convenient. The nearby bus stops further enhance accessibility, making it easy to navigate both Alcorcón and greater Madrid.
For leisure activities, the hotel’s location is advantageous, being close to attractions like the Madrid Zoo and Warner Bros Amusement Park. Free parking is an added benefit for those driving, alongside clean facilities and friendly staff, making the hotel a practical choice for both leisure and business travelers looking for a comfortable stay with all necessary amenities within reach.
Overall, the location is praised for its easy car access, connectivity to Madrid and proximity to local attractions and services, though it is somewhat distant from the city center. Despite being on the outskirts, the excellent public transport links and nearby amenities make it a convenient base for exploring Madrid and the surrounding areas.
Breakfast
Positive aspects noted include the extensive choices available with repeated mentions of a diverse array of pastries, fruits and savory items. Some guests particularly enjoyed the potato omelette and the overall freshness and quality of the offerings. The breakfast service is frequently commended for being complete and well-maintained with staff proactively replenishing items as they run low.
However, there are also mentions of areas needing improvement. Several reviews note that the breakfast area can become crowded, particularly during peak times, leading to a somewhat chaotic atmosphere. Some guests mention long lines and difficulty finding seating. The coffee situation receives mixed feedback with some guests finding the quality lacking.
A few guests with dietary restrictions or preferences found the options insufficient, noting a limited selection for vegetarians, those with allergies and gluten-free options. The variety of hot items like scrambled eggs and bacon is also mentioned as an area that could be enhanced.
Overall, while the breakfast at Holiday Inn Express Madrid-Alcorcón is considered good and satisfying by many guests, there are suggestions for better organization and expanding the variety, especially to accommodate all dietary needs.
Dinner
However, the hotel itself lacks an onsite restaurant or bar, which some guests found inconvenient, especially those arriving late in the evening. The lack of dinner service at the hotel and no provision for lunch options were consistent points of feedback. Although alternatives like sandwich machines and take-out options were mentioned, guests suggested more varied pre-cooked dishes and an extended meal service would enhance the overall experience. Despite these gaps, the access to nearby dining facilities helped mitigate some of the concerns about the lack of in-house dining options.
Rooms
However, several reviews indicate that the room size can be an issue, especially for families. The rooms, although clean and functional, are often described as too small or cramped for groups of four. This tight space is viewed negatively by families who need more room during their stays.
The decor and furniture appear to be somewhat outdated with some elements requiring maintenance and renovation. Issues like broken furniture, peeling wallpaper and swollen doors were noted, alongside complaints about noisy air conditioning and poor soundproofing from both internal and external noises.
A lack of amenities such as minibars and refrigerators in rooms was also mentioned frequently. Additionally, there were complaints about rooms smelling of tobacco and in some instances, sewer or gasoline smells were reported, which affected the overall experience for some guests.
On the positive side, many guests found the rooms functional and meeting essential needs. Despite some minor discomforts such as lumpy pillows and slightly uncomfortable sofa beds, the overall value for money is considered good with a combination of cleanliness, basic comforts and friendly service making the stay satisfactory for many visitors. The proximity to the city center and good connectivity were appreciated as well.
Beds
However, not all reviews were glowing. A number of guests mentioned that some pillows were either uncomfortable or too high and hard. The sofa beds, in particular, were frequently cited as being uncomfortable. There were also a few mentions of mattresses being too hard, worn out or in need of replacement.
Despite these mixed comments, many guests seemed pleased with the comfort offered by the main beds, which were described as cozy, spacious and exceptionally good in numerous reviews. This positive consensus on the primary beds, combined with a clean environment, paints a largely favorable picture of the sleeping arrangements at the hotel.
Cleanliness
While most reviews are overwhelmingly positive, some guests pointed out inconsistencies, such as rooms not being cleaned on some days and isolated incidents of dirtiness. Despite these occasional lapses, the general consensus reflects a strong commitment to maintaining a clean and pleasant atmosphere. Alongside the cleanliness, the friendly staff and the comfortable, well-equipped rooms contribute to the overall positive experience.
Staff
Throughout their stay, guests observe that the staff's service is not only impeccable but also delivered with a genuine sense of care. This level of personal attention contributes significantly to the overall pleasant experience. Even the breakfast staff garners praise for maintaining well-stocked options and delivering top-notch service. The hotel is noted for its clean rooms and good value, further complemented by the enthusiastic, helpful and reliable team.
Despite occasional mentions of small room sizes, the predominant sentiment focuses on the remarkable friendliness and helpfulness of the staff, making the Holiday Inn Express Madrid-Alcorcón a standout choice for travelers seeking a welcoming and supportive environment.
Wi-Fi
Family
However, there are recurring comments about the size and comfort of the family rooms. Multiple guests pointed out that the family rooms feel cramped and tight, especially for families of four. The sofa beds in these rooms have been frequently described as uncomfortable with some guests mentioning that they are not suitable replacements for single beds. While the double beds were generally found to be comfortable, the lack of space due to additional children’s bedding, strollers and suitcases has been a notable concern.
Despite the limited space, the rooms were often praised for being clean and cozy and the hotel’s setup is well configured to accommodate families. The accessibility of adjoining rooms and the availability of free parking are additional perks that have been appreciated by guests. However, some reviews mentioned the absence of a refrigerator in the family rooms, which could be a drawback for those needing easy access to cool storage.
Overall, the Holiday Inn Express Madrid-Alcorcón is viewed as a good option for family stays with its clean environment, convenient amenities and family-friendly services, though potential guests should consider the compact nature of the family rooms and the less comfortable sofa beds when making their booking decisions.
3 Star
The pricing receives mixed reactions with some finding it reasonable and others considering it a bit steep for a three-star rating. Nevertheless, the comfortable beds contribute positively to the overall experience. Practical amenities include free parking and proximity to a large shopping center and the highway. In summary, the hotel is considered a viable choice for those seeking reliable three-star accommodations, despite some critiques on costs and amenities.
Business
Functionally designed, the hotel provides business-friendly amenities and accommodations, making it a reliable option for work-oriented trips. Its proximity to a large shopping center also adds a level of convenience for guests.
Overall, the Holiday Inn Express Madrid-Alcorcón is a convenient and accessible choice for business travelers, presenting a good balance of quality and price-value ratio, making it a handy option for work-related stays on the outskirts of Madrid.
Accessible
Parking is a standout feature with numerous reviews highlighting the availability of free, easy-to-access parking spaces, including designated handicapped spots. This is especially beneficial for guests who prefer driving or have mobility impairments.
Furthermore, the hotel's amenities cater well to individuals with disabilities. The bathrooms are noted for their practical, inclusive designs and the rooms are spacious, enhancing comfort and ease of movement for wheelchair users.
Guests also appreciate the hotel's quiet environment and adaptive facilities, which contribute to a comfortable stay. The staff receives high marks for their exceptional treatment, especially the standout service from Barbara.
In conclusion, the Holiday Inn Express Madrid-Alcorcón excels in offering a well-connected, accessible and friendly environment for all its guests, ensuring a pleasant and hassle-free experience.
No, Holiday Inn Express Madrid-Alcorcón by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Madrid-Alcorcón by IHG.
No, Holiday Inn Express Madrid-Alcorcón by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express Madrid-Alcorcón by IHG.
No, Holiday Inn Express Madrid-Alcorcón by IHG doesn't have a gym.
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