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Summary of reviewsHotel D'Alcoutim, located along the tranquil Guadiana River, offers a picturesque retreat perfect for those seeking relaxation amidst stunning natural scenery. The hotel's prime location not only provides breathtaking views of the river and Spain but also offers convenient access to the charming town center of Alcoutim, making it a great starting point for walks and hikes.
Guests praise the hotel's serene and beautifully renovated environment. The rooms are described as clean, modern and functional with many offering private terraces and direct access to the pool. Spacious and well-designed, the rooms feature comfortable beds and excellent views, contributing to a restful stay. The hotel's rigorous cleanliness standards add to the overall comfort with daily housekeeping ensuring neat and tidy rooms.
The breakfast buffet is well-received for its variety and quality, featuring delicious bread rolls, croissants and even gluten-free options, providing good value overall. Despite some mixed feelings about the cost and inclusiveness, the clean and comfortable breakfast environment and the range of tasty items make for a satisfactory morning meal.
Dinner options at the hotel, although somewhat limited, are appreciated for their quality and affordability. The Mertolenga Burger is a standout item and the bar's simple yet tasty offerings paired with generous wine pours are often enjoyed by guests. While the menu might be brief, particularly in winter, nearby dining alternatives in town provide additional variety.
The hotel's outdoor pool is a highlight for many guests, frequently commended for its cleanliness, large size and refreshing water. Its beautiful surroundings overlooking the river and well-kept garden areas enhance the relaxation experience. The availability of towels and meticulous upkeep are positives, though occasional shortages of loungers and chairs are noted during busy periods.
Friendly and helpful staff are a major asset to Hotel D'Alcoutim. The reception staff, in particular, are praised for their accommodating nature and multilingual proficiency, ensuring guests feel welcome and well-assisted. The attentive service in both the hotel and dining areas adds a positive dimension to the overall guest experience.
Wi-Fi is generally reliable and functional, though coverage can be spotty in certain areas like the pool and some rooms. Despite these occasional shortcomings, the connectivity meets the needs of most guests.
In summary, Hotel D'Alcoutim excels in providing a peaceful and rejuvenating getaway with its excellent location, comfortable and clean rooms, commendable staff and well-maintained pool. While there are minor areas for improvement, the majority of guests leave with positive experiences, making it a highly recommended destination. Show more
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Hotel with Swimming Pool
This hotel features a seasonal outdoor swimming pool and is located directly on the Guadiana River, offering scenic views. It also provides free private parking, a garden, and a shared lounge for guests.
Outdoor Pool
Business Hotel
This hotel offers a conference room for up to 40 people, catering to business needs. It provides free WiFi, laundry facilities, and complimentary newspapers. The hotel also features a restaurant, bar, and room service.
Hotel with Parking
This hotel offers free private parking directly on site. Guests do not need to make a reservation for parking.
Accessible Hotel
This hotel is confirmed to be wheelchair accessible. Specific features mentioned include an entire unit being wheelchair accessible, disabled access, roll-in showers, lowered sinks, and toilets with grab rails. Accessible parking is also available.
3-Star Hotel
This 3-star hotel is highly rated, featuring a saltwater swimming pool, a rooftop terrace, and a garden. It offers comfortable rooms with air conditioning, free Wi-Fi, and balconies, many with river views. Guests appreciate the friendly staff and convenient location near the river and town center.
Hotel with Outdoor Pool
Room Types
Deluxe Double or Twin Room with River ViewThis air-conditioned twin/double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with river views.
Standard Double or Twin RoomThis air-conditioned twin/double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony.
Superior King RoomThe spacious double room offers air conditioning, a wardrobe, a balcony with river views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Small Double RoomThis air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit has 1 bed.
About Hotel D'Alcoutim
License: 7015/RNET
Guest Reviews
8.6
Very Good
Location
Situated serenely along the Guadiana River, Hotel D'Alcoutim offers a peaceful retreat in the picturesque border between Portugal and Spain. This beautifully renovated property boasts exceptional river views and a tranquil atmosphere, perfect for unwinding. Guests consistently praise the superb location that blends stunning natural scenery with convenient proximity to the charming town center of Alcoutim, just a short, easy walk away. The hotel’s setting provides an excellent starting point for hikes and leisurely strolls into town, where diverse dining options await.
The hotel’s clean, modern and functional rooms, some with private terraces and direct access to the pool, enhance the comfort of the stay. The friendly and helpful staff further elevate the guest experience, ensuring a welcoming and relaxed environment. The landscape with its lovely riverfront and splendid views towards Spain, allows guests to truly enjoy the serene surroundings. Visitors appreciate the calm, rural setting away from the bustling city, making it an ideal spot for a rejuvenating getaway.
Breakfast
Guests of Hotel D'Alcoutim generally enjoyed their breakfast experiences, praising the buffet for its good variety and quality. Guests appreciated the "very good," "superb," and "great" breakfast offerings, frequently highlighting the extensive choices and tasty items available. Many found the breakfast to be excellent value for the price with several noting the availability of homemade cakes, delicious bread rolls, croissants and other local delicacies. The inclusion of gluten-free items was also mentioned positively.
However, there were mixed feelings about the cost and inclusiveness of breakfast with some guests indicating that it was not included in the room price and found it "a bit expensive." A few reviews pointed out that the breakfast buffet could sometimes lack replenishment and variety, especially for long stays. Some guests wished for fresher fruit, better-quality coffee and more options for American/Continental breakfasts.
Despite some criticisms about the price and variety, the overall consensus reflected a satisfactory experience with many guests deeming the breakfast offerings as adequate, tasty and of good value. The clean and comfortable environment provided an enjoyable setting for the morning meal.
Dinner
Dinner at Hotel D’Alcoutim offers a mix of valuable and notable experiences, accompanied by affordability. While some guests have pointed out limited dining options, especially during winter, the food quality and service often receive commendation. The Mertolenga Burger, in particular, stands out for its fresh and delicious taste. Despite a menu that is often described as brief and limited to light meals or snacks, many guests enjoy the bar’s simple yet tasty offerings and generous pours of wine.
Guests appreciate the convenience and affordability of dining at the hotel, though there have been instances of disappointment due to the lack of variety or limited evening meal options. The restaurant's ability to serve during an electricity outage and its overall good value are noted positives. However, the limited selection and occasional long waits have also been mentioned as areas needing improvement.
Those seeking more diverse dining options are often directed to nearby alternatives like the Ta-Se Bem Beach Club or encouraged to take a short walk to the town center, where more robust dining experiences await. Despite these constraints, the overall experience at the hotel’s dining facilities generally meets guests' needs with good prices and satisfactory service.
Rooms
Hotel D'Alcoutim offers a range of rooms that cater to various preferences, often praised for their comfort, cleanliness and stunning views of the river. Many rooms are spacious, modern and functionally designed, featuring excellent balconies and terraces that provide direct access to the pool and garden areas. These spaces offer a serene and pleasant stay, enhanced by quality mattresses, comfortable beds and ample natural light. Guests especially appreciate the rooms overlooking the river for their beautiful vistas and tranquil setting.
The hotel's cleanliness stands out with rooms being cleaned daily and presenting a neat appearance. Bathrooms are generally spacious, though some have noted issues with outdated fixtures and occasional mold. Noise can be a concern with some rooms lacking adequate soundproofing, yet overall, the hotel maintains a fairly quiet atmosphere due to its smaller size.
While the amenities are generally well-received, a few shortcomings such as limited shower gel, lack of mini-bars and insufficient air conditioning in some rooms have been mentioned. Despite these minor inconveniences, the hotel's attentive staff and the combination of modern decor with spectacular views make for an enjoyable stay.
In summary, Hotel D'Alcoutim's rooms are a blend of comfort, cleanliness and scenic beauty, offering a restful retreat with just a few areas needing improvement.
Beds
Hotel D'Alcoutim receives varying remarks regarding its sleeping arrangements. Most guests find the beds to be quite comfortable, mentioning good and firm mattresses and king-size options that offer a restful night's sleep. The overall quality of the bedding tends to be appreciated with several reviews praising the comfort and cleanliness. However, some feedback highlights areas for improvement, particularly concerning the pillows, which are described as lumpy or too few. A few guests mentioned the mattresses being mediocre or slightly damp and some found the bedding to be hard. Nonetheless, the size and firmness of the beds are generally well-received, suggesting that the hotel provides a solid foundation for a good night's rest despite some room for enhancement in bedding extras.
Cleanliness
Hotel D'Alcoutim consistently meets high standards of cleanliness, as reflected in numerous guest reviews. The hotel environment is bright and modern with all facilities, including common areas and guest rooms, being meticulously clean. Many guests praise it as spotlessly clean and well-maintained with descriptions such as sparkling clean and impeccably clean being frequently mentioned.
The bathrooms, while generally clean, do face occasional issues with condensation and some reports of mold suggest that this area could use some attention. Despite these minor setbacks, the hotel's overall cleanliness, from the communal spaces to the individual rooms and even the pool area, remains impressive.
The rooms are described as very clean, comfortable and tidy, contributing significantly to the cozy and relaxing atmosphere of the hotel. Clean terraces and reliable WiFi add to the guests' positive experience. Additionally, the housekeeping services ensure that rooms are kept clean on a daily basis with clean beds and bathrooms being a staple.
While the cleanliness standards are commendable, some guest reviews hint at room for improvement, particularly concerning equipment, such as the electric kettle. A few reviews also mention that despite the cleanliness, the rooms sometimes lack a pleasant smell.
In summary, Hotel D'Alcoutim stands out for its rigorous cleanliness standards, offering guests a comfortable and hygienic stay. The hotel’s clean and relaxing environment, coupled with friendly staff and well-maintained facilities, ensures a satisfying experience for visitors, albeit with minor areas for improvement.
Staff
Hotel D'Alcoutim boasts an outstanding reputation for its staff, characterized by their friendliness, helpfulness and professionalism. Guests consistently highlight the exceptional service provided by the employees, who are described as not only efficient and attentive but also warm and welcoming. The reception staff are particularly noted for their accommodating nature, even allowing early check-ins and offering thorough assistance with directions.
Dining at the hotel's restaurant is enhanced by the night and daytime service with the service staff receiving commendations for their politeness and attentive care. Language barriers seem to be minimal, as the staff are proficient in multiple languages, further enhancing communication and guest comfort.
Reviews also emphasize the personal touches provided by specific staff members, such as the pleasant demeanor of Bruno at the front desk and the friendliness of the bar personnel. Despite a few isolated concerns about limited night reception service and occasional unresponsiveness, the overwhelming sentiment is one of satisfaction and appreciation for the team’s efforts.
Overall, the combination of a friendly atmosphere, exceptional service and professional staff makes Hotel D'Alcoutim a highly recommended destination for travelers seeking a warm and welcoming stay.
Wi-Fi
Hotel D'Alcoutim offers generally good Wi-Fi with many guests mentioning very positive experiences, such as excellent and strong Wi-Fi signals. The internet quality is noted to be very good and functional, ensuring that guests can stay connected during their stay. However, some reviews point out areas for improvement with specific concerns about weak and non-ideal Wi-Fi signals in certain spots, including the rooms and the pool area. Despite these occasional issues, the overall feedback indicates that the hotel's Wi-Fi performance is satisfactory for most guests.
Pool
Hotel D'Alcoutim boasts a pool area that consistently receives high praise for its excellent quality and inviting atmosphere. Guests frequently describe the pool as clean, well-maintained and luxurious, often emphasizing its large size and beautiful, refreshing water. Many reviews highlight the pool's beautiful surroundings, including picturesque views of the nearby river and well-kept garden areas, adding to the overall serene and relaxing ambiance.
The pool area is noted for its spaciousness and peaceful environment, making it an ideal spot for relaxation. The availability of direct access from certain ground floor rooms adds convenience for those looking to maximize their time by the water. Guests appreciate the generous supply of towels and find the pool's upkeep to be meticulous.
Occasionally, some challenges are mentioned, such as difficulty finding available loungers on busy weekends and the need for improvements in pool chair availability. However, the pool's overall impression remains very positive with visitors frequently describing it as amazing, wonderful and excellent for both leisure and swimming. Whether for a leisurely dip or a complete day of sunbathing, the pool at Hotel D'Alcoutim is a standout feature that significantly enhances the guest experience.
3 Star
Hotel D'Alcoutim generally meets the standards expected of a three-star hotel with some reviewers noting that it feels more like a four-star establishment. Guests appreciate the hotel's good and simple amenities, describing it as offering fair customization and being OK for the price of a three-star. While there are areas where it could improve, particularly in terms of breakfast quality and regional representation, the continental breakfast was mentioned as lacking in quality and variety.
Despite some noise issues over a couple of nights, the hotel's location is frequently praised as wonderful, ideal for walks and providing a scenic river view. Employees are consistently recognized for their friendliness, adding to the pleasant experience. The hotel's dining and pool facilities also receive high marks with guests enjoying great food and the attractive pool area. Overall, Hotel D'Alcoutim is described positively, but with some room for improvement in specific areas.
Accessible
Hotel D'Alcoutim boasts an exceptional location, making it a perfect base for scenic walks and weekend getaways. Many guests highlighted the hotel's superb and clean facilities, including comfortable rooms with wonderful views and an inviting terrace with pool views. The swimming pool, described as amazing, is a favorite spot for relaxation, although some guests wished for longer pool hours, especially during the hotter parts of the day.
Rooms are well-appointed with great facilities and a high standard of cleanliness that consistently impressed visitors. However, the adapted room lacks a window, which could be a downside for those requiring such accommodations. Accessibility for guests with disabilities is a mixed experience; while some accessible features are present, such as a step for wheelchairs and direct access to the pool, the need for navigating stairs to access certain rooms and limited parking may pose challenges.
Overall, Hotel D'Alcoutim is an ideal and comfortable option for a peaceful stay with guests frequently expressing a desire to return. Improvements in accessibility and some aspects of service would enhance the experience, but for many, the positive elements far outweigh these concerns.
Outdoor Pool
Hotel D'Alcoutim boasts an impressive outdoor pool that consistently draws praise from its guests. The large, clean pool offers a relaxing experience with stunning views of the nearby river, creating a serene backdrop for a swim. Numerous loungers and umbrellas dot the spacious pool area, providing ample opportunities for sunbathing and relaxation.
Guests frequently highlight the beauty and cleanliness of the pool with several noting its size as perfect for a good swim. The surrounding area is described as well-kept and quiet, further enhancing the tranquil atmosphere. Rooms with direct access to the pool add a touch of convenience and luxury, allowing guests to step out and dive in whenever they wish.
The saltwater pool is another appreciated feature, offering a different sensory experience compared to traditional chlorinated pools. An additional note mentions the desire for small fridges in rooms for added convenience. However, the overall feedback about the pool area is overwhelmingly positive, making it a standout feature of the hotel. Despite a minor mention of ants, the delightful blend of nature and comfort around the pool ensures a thoroughly enjoyable stay.
Yes, Hotel D'Alcoutim has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel D'Alcoutim.
No, Hotel D'Alcoutim doesn't allow dogs.
Yes, parking facilities are available at Hotel D'Alcoutim.